Current Openings at Faircape Group

Key Responsibilities:

• Manage the day-to-day operations of the medical practice
• Managing patient files on our electronic system (Healthware) and add any required notes 
• Coordinate the medical officers shift rotations, on-call hours, and time-off requests, considering doctors’ preferences, contract requirement, workload, and specialty requirements to ensure coverage across all services.
• Oversee patient billing, and ensuring accuracy and compliance.
• Ensure accurate billing by overseeing the preparation, submission, and tracking of patient invoices, minimising errors that may impact revenue or patient satisfaction  and maximizing the billing coding of medical practitioners
• Collaborate closely with medical officers and the administrative team to gather accurate billing information and troubleshoot claim declines or billing inquiries.
• Address patient inquiries, feedback, and complaints in a professional and timely manner.
• Collaborate with management to support business growth and strategic goals.

Qualifications:

• Tertiary Qualification in Administration would be advantageous 

Knowledge and Experience:

• Proven experience in a healthcare management role, preferably within a medical practice.
• Proficiency in healthcare management software and electronic medical records (EMR) systems.
• Knowledge of medical billing and billing codes for a medical practice.

Skills and attributes: 

• Excellent administrative skills 
• Strong interpersonal skills, ability to build and maintain positive relationships with all stakeholders
• Ethical Integrity by adhering to high ethical standards and acting with integrity. 
• Adaptability: The healthcare industry is constantly evolving. Be adaptable and open to change, willing to embrace innovation and continuously improve processes to meet evolving needs.
• Problem-solving abilities. Being able to navigate through complex challenges that require innovative solutions
• Crisis Management Abilities, the ability to remain calm under pressure and effectively coordinate response efforts to ensure the safety and well-being of patients and staff.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively with a multidisciplinary team and handle sensitive information discreetly.

Specific Requirements:

• Clear health record.
• Clear criminal record.
• Clear credit record.
• Contactable references.
   

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Responsibilities: 

• Conduct comprehensive assessments for newly admitted patients within the subacute and create tailored treatment plans.
• Collaborate with the multidisciplinary team (physiotherapists, doctors, nurses, speech therapists) to ensure holistic patient care.
• Focus on improving functional independence, including ADLs like dressing, feeding, hygiene, transfers, and mobility.
• Implement rehabilitation programs aimed at maximizing patient recovery.
• Conduct regular reassessments and modify treatment plans as needed.
• Ensure timely and accurate documentation of patient progress, assessments, and treatment plans.
• Prepare patients for discharge and make recommendations for home modifications or outpatient rehabilitation.
• Provide educational support to family members for ongoing care at home.

Requirements:

• Degree in Occupational Therapy
• Registered as an independent practitioner with HPCSA
• Malpractice insurance & CPD compliance with HPCSA
• MOCA certification
• Proven post-community service experience
• Experience in neurology, orthopaedics, and wheelchair seating
• Advantageous: Basic wheelchair seating training & Bobath/neuro short courses

Skills & Attributes:

• Excellent interpersonal skills & patient care focus
• Adaptability & teamwork
• Organizational & administrative proficiency
• Ethical, empathetic, and strong decision-making
• Proficient in computer literacy

Specific Requirements:

• Own transport & driver's license
• No criminal record
• Solid references

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Responsibilities: 

• Supervise and coordinate the carer team by ensuring they are within their allocated areas
• Ensure the care team is consistently following patient care plans and completing daily charting accurately.
• Monitor that the carers are following policies, procedures and reporting non-compliance to the Carer Supervisor.
• Ensure that the carers respond promptly to call/panic buttons, and oversee that the accurate procedure is followed 
• Assist carers with care tasks, activities, and exercises when necessary
• Addressing staff queries and providing guidance and ensure resolution 
• Monitor residents' condition changes that may affect care plans and communicate concerns to the Shift Leader.
• Identify and escalate where carer training intervention might be required to the Carer Supervisor 
• Submit daily handover reports and ensure carer equipment is distributed to staff and neatly stored in designated areas at the end of each shift 
• Promptly report and document incidents.
• Ensure patient inventory e.g nappies and toiletries are sufficiently stocked 
• Perform weekly spot checks on resident rooms, equipment, and physical health.
• Follow infection control procedures and conduct quality checks.
• Ensure grooming photos, including hair, nails, and overall appearance, are taken and uploaded as required 
• Ensure ongoing communication with the team to address any concerns regarding staff scheduled for the next day, and promptly escalate issues to the Carer Supervisor or Healthcare Administrator if necessary

REQUIREMENTS:

Education and Qualifications:

• Grade 10 - 12 
• Acknowledged carer qualification (advantageous) 

Experience and Knowledge : 

• Proven experience within a management/supervisory capacity 
• Experience working as a carer would be an advantage
• Possess strong and accurate computer and administrative skills to manage documentation and records efficiently
• Understand key principles in caring for the elderly, including:
• Core carer competency skills
• Dementia care
• Palliative care
• Rehabilitative care
• Manual Handling knowledge & skills
• Fall prevention knowledge & skills

Skills and Attributes:

• Demonstrate excellent interpersonal skills
• Ability to motivate and inspire team members
• Have the ability to make good decisions and think objectively 
• Ability to work collaboratively with the supervisor and team members
• Demonstrate the ability to multi-task effectively while contributing positively as a team player
• Ability to provide support to staff members
• Ability to work effectively with the elderly, providing care with empathy and compassion
• Be accepting of change within the role of caring, as the need arises.
• Be able to work within a team and independently.
• Posses good attention to detail
• Willingness to take on additional responsibilities
• Be flexible, hard working, honest and reliable
• Ability to follow instructions and protocols accurately

Specific requirements

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references

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• Are you a passionate and dedicated Occupational Therapist looking to make a real difference in people's lives? Join our dynamic and supportive team where you will have the opportunity to empower individuals to achieve their fullest potential and enhance their quality of life. 

Duties include but are not limited to the following:

• Direct intervention tasks such as assessment, intervention planning, intervention implementation, group activity planning & facilitation.
• Develop individualised programs to stimulate and motivate residents, tailored to their unique needs and goals.
• Organise and lead support groups to foster community and mutual encouragement among our residents’ families.
• Plan and execute special events that enhance resident experiences and community engagement.
• Keep detailed and accurate records, ensuring smooth administrative operations.
• Actively participate in monthly MDT meetings, contributing to holistic resident care.
• Oversee the smooth running of the department and its programs, ensuring efficiency and effectiveness.
• Participate in various meetings, contributing to the overall success of our initiatives.
• Offer temporary and ad-hoc support services as needed, demonstrating flexibility and adaptability.
• Supervise OT students, guiding them through hands-on learning experiences.
• Lead and organise volunteer workers, maximising their impact and engagement.
• Create informative health promotion materials and engaging newsletters to educate and inspire.
• Participate in staff training events, fostering continuous learning and development.
• Team participation in healthcare center operations. 
• Assist with the pre-admission, admission, and discharge processes, ensuring smooth transitions for residents.
• Promote and participate in activities that strengthen staff cohesion and teamwork. 

Qualifications 

• Degree in Occupational Therapy and registered as an Occupational Therapist with HPCSA

Experience and Knowledge 

• Proven experience as an Occupational Therapist
• Preferably has experience in Geriatrics, Dementia, or mental health and facilitating groups, or physical rehabilitation. 
• Knowledgeable in various therapeutic interventions and techniques to aid in maintaining residents’ functional  independence and quality of life. 

Skills and Attributes 

• Clinical expertise, proficient in assessment, diagnosis, and development of treatment plans tailored to individual needs.
• Dependable, responsible, and good communication skills.
• Compassionate and gentle nature. 
• Empathetic manners, the successful candidate will have excellent client/customer service skills. 
• Keen interest to work in geriatric environments.
• Conflict handling skills.
• Ethical and integrity.
• The incumbent should be well presented and professional.
• Computer literate
• Efficient in managing time and prioritising tasks to handle a diverse caseload.
• Flexible in adapting treatment plans and approaches to suit different patients and situations.
• Ability to identify issues and develop creative solutions to enhance patient outcomes.
• Strong verbal and written communication skills to effectively interact with patients, families, and healthcare teams.

Specific Requirements:

• Own reliable transport and valid driver's licence 
• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references 
   

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Duties include but is not limited to the following:

• Carers are responsible for assisting residents with their daily living activities in accordance with the individualised care plan. This includes providing comprehensive personal hygiene care to residents such as bathing, showering, assisting with dressing and personal grooming.
• You would also be required to offer companionship, emotional support and participate in the following daily activities -  taking residents for daily walks, accompanying residents during meal times, assisting with feeding of residents when required, accompanying residents to activities and participating if required.  
• All activities with residents are to be charted on our electronic system, Healthware, using the provided company cellphone
• Should there be any changes or causes of concern in a resident's condition, you are to promptly report this to your senior.  
• Carers are to comply with company policies and procedures related to infection control as well as health and safety
• You will also be required to be on camera watch duty on a rotational basis (night shifts) to monitor resident safety, flag irregular movement or possible risks.

 Education and Qualifications:

• Acknowledged Carer training from reputable organisation advantageous 
• SETA accreditation will be an advantage

Experience and Knowledge:

• Proven experience as a Carer or experience in a similar environment 
• Knowledge of caring principles in caring for the aged, this includes: Dementia care, Palliative care, Rehabilitative care

Skills and Attributes:

• Be compassionate, empathetic and to genuinely care about and understand the feelings of residents, showing kindness and concern in all interactions.
• Adaptable to changes within the role as needed.
• Maintain positive relationships with residents, families, and colleagues.
• Possess strong interpersonal and communication skills.
• Work effectively both independently and as part of a team.
• Responsible and accountable.
• Exhibit patience and understanding.
• Demonstrate professional etiquette.
• Have physical stamina and strength.
• Ability to follow instructions and protocols accurately
• Willing to continuously learn and improve caregiving skills.

Specific requirements

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references

go to method of application »

Duties include but is not limited to the following:

• Carers are responsible for assisting residents with their daily living activities in accordance with the individualised care plan. This includes providing comprehensive personal hygiene care to residents such as bathing, showering, assisting with dressing and personal grooming.
• You would also be required to offer companionship, emotional support and participate in the following daily activities -  taking residents for daily walks, accompanying residents during meal times, assisting with feeding of residents when required, accompanying residents to activities and participating if required.  
• All activities with residents are to be charted on our electronic system, Healthware, using the provided company cellphone
• Should there be any changes or causes of concern in a resident's condition, you are to promptly report this to your senior.  
• Carers are to comply with company policies and procedures related to infection control as well as health and safety
• You will also be required to be on camera watch duty on a rotational basis (night shifts) to monitor resident safety, flag irregular movement or possible risks.

 Education and Qualifications:

• Acknowledged Carer training from reputable organisation advantageous 
• SETA accreditation will be an advantage

Experience and Knowledge:

• Proven experience as a Carer or experience in a similar environment 
• Knowledge of caring principles in caring for the aged, this includes: Dementia care, Palliative care, Rehabilitative care

Skills and Attributes:

• Be compassionate, empathetic and to genuinely care about and understand the feelings of residents, showing kindness and concern in all interactions.
• Adaptable to changes within the role as needed.
• Maintain positive relationships with residents, families, and colleagues.
• Possess strong interpersonal and communication skills.
• Work effectively both independently and as part of a team.
• Responsible and accountable.
• Exhibit patience and understanding.
• Demonstrate professional etiquette.
• Have physical stamina and strength.
• Ability to follow instructions and protocols accurately
• Willing to continuously learn and improve caregiving skills.

Specific requirements

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references

go to method of application »

Duties include but is not limited to the following:

• Carers are responsible for assisting residents with their daily living activities in accordance with the individualised care plan. This includes providing comprehensive personal hygiene care to residents such as bathing, showering, assisting with dressing and personal grooming.
• You would also be required to offer companionship, emotional support and participate in the following daily activities -  taking residents for daily walks, accompanying residents during meal times, assisting with feeding of residents when required, accompanying residents to activities and participating if required.  
• All activities with residents are to be charted on our electronic system, Healthware, using the provided company cellphone
• Should there be any changes or causes of concern in a resident's condition, you are to promptly report this to your senior.  
• Carers are to comply with company policies and procedures related to infection control as well as health and safety
• You will also be required to be on camera watch duty on a rotational basis (night shifts) to monitor resident safety, flag irregular movement or possible risks.

 Education and Qualifications:

• Acknowledged Carer training from reputable organisation advantageous 
• SETA accreditation will be an advantage

Experience and Knowledge:

• Proven experience as a Carer or experience in a similar environment 
• Knowledge of caring principles in caring for the aged, this includes: Dementia care, Palliative care, Rehabilitative care

Skills and Attributes:

• Be compassionate, empathetic and to genuinely care about and understand the feelings of residents, showing kindness and concern in all interactions.
• Adaptable to changes within the role as needed.
• Maintain positive relationships with residents, families, and colleagues.
• Possess strong interpersonal and communication skills.
• Work effectively both independently and as part of a team.
• Responsible and accountable.
• Exhibit patience and understanding.
• Demonstrate professional etiquette.
• Have physical stamina and strength.
• Ability to follow instructions and protocols accurately
• Willing to continuously learn and improve caregiving skills.

Specific requirements

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references

go to method of application »

Responsibilities: 

• Perform thorough evaluations of patients' physical conditions, including range of motion, strength, balance, posture, and functional abilities.
• Assess pain levels and develop pain management strategies.
• Develop individualized treatment plans based on the assessment findings, patient goals, and medical history.
• Set realistic goals for improving mobility, function, and quality of life.
• Administer a variety of physiotherapy techniques and modalities, such as exercises, manual therapy, heat/cold therapy, ultrasound, and electrical stimulation.
• Instruct and educate patients and their families on exercises and self-care techniques.
• Regularly reassess patients' progress and adjust treatment plans as needed.
• Document treatment sessions, progress notes, and outcomes accurately.
• Work closely with other healthcare team members, including physicians, nurses, occupational therapists, and speech therapists, to coordinate care and ensure a holistic approach to rehabilitation.
• Provide ongoing communication with patients and their families about treatment progress and goals.
• Use and maintain physiotherapy equipment and assistive devices safely and effectively.
• Follow all healthcare and safety protocols and maintain compliance with legal and ethical standards.
• Stay updated on the latest research and best practices in physiotherapy.
• Advocate for patients' needs and preferences to ensure they receive the best possible care.

Qualifications: 

• Bachelor's or Master's degree in Physiotherapy
• HPCSA registration

Requirements:

• Proven clinical experience
• Experience working in a neurological environment is advantageous
• Experience working in an acute setting is advantageous
• Post graduate courses or CPD activities in this field
• Experience in the rehabilitation field optimal

Skills and Attributes:

• Strong knowledge of physiotherapy techniques and evidence-based practice.
• Excellent communication and interpersonal skills.
• Ability to work in a team and collaborate with other healthcare professionals.
• Empathy and patience when working with patients facing physical challenges.
• Physical stamina and dexterity to perform therapeutic techniques.
• Willing to work within a multidisciplinary and nursing team environment
• Team player, trustworthy, passionate 
• Reliability

Specific Requirements:

• Own transport
• Solid and positive references
• Clear criminal record

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• The Registered Nurse will administer care to patients inclusive of frail care, mental health, assisted living, and subacute within our village in the Northern Suburbs or Southern Suburbs of the Western Cape. 
• The successful incumbent will be responsible for all nursing care on shift and ensuring patients have a comprehensive and accurate care plan. 
• This position is based within Somerset West in Cape Town and if you wish to become part of a dynamic, and collaborative environment with a Multidisciplinary Team (MDT) of primary and allied healthcare professionals, then this is the career opportunity for you. 
• Should you wish to make a difference everyday in our patients' lives, then this is an opportunity not to be missed.

Duties Include:

• Clinical Handover:
• Conduct morning handovers according to ISBAR procedure with the Shift Leader on the opposite shift.
• Ensure all reporting is up-to-date for handover and verify all information during handovers.
• Medication:
• Manage medication administration to residents as per allocation.
• Monitor scheduled drugs.
• Conduct weekly drug checks.
• Ensure blister packaged medication is available, checked, and signed by 2 Registered Nurses.
• Manage adverse effects by contacting the doctor immediately for intervention and treatment orders.
• Patient Nursing Care Plan:
• Assess patients' health conditions, including vital signs, medical history, and symptoms.
• Develop and implement nursing care plans with the Nursing Service Manager and Multidisciplinary Team.
• Adjust care plans when required.
• Clinical Tasks:
• Perform clinical functions within the scope of practice of a Registered Nurse, including wound care, pressure care, ostomy care, managing skin lesions, catheter care, and weighing patients.
• Conduct regular resident rounds to monitor care quality.
• Assess patients on specific areas of concern and adjust care plans as needed.
• Ensure doctor's prescriptions and physio recommendations are implemented and included in care plans.
• Consult with the Senior Nursing Service Manager regarding clinical concerns or quality of care issues.
• Risk Management:
• Maintain effective infection control practices.
• Emergency and Incident Management 
• Ensure all procedures are followed incase of an emergency or incident 

Requirements:

Qualifications:

• SANC registered as a Registered Nurse.
• Up-to-date Basic Life Support certification is advantageous.

Experience and Knowledge:

• Proven experience as a Registered Nurse
• Experience in a similar leadership position is advantageous.
• Experience in a geriatric environment is advantageous.
• Knowledge of Dementia care, Frail care, and Palliative care is advantageous.

Skills and Attributes:

• Excellent multitasking skills.
• Strong interpersonal skills.
• Dependability.
• Proactive.
• Professional communication.
• Leadership skills.
• Sound decision-making.
• Good organizational skills.
• Critical thinking and problem-solving abilities.
• Computer literate.
• Excellent verbal and written communication.

Specific Requirements:

• Clear health record.
• Clear criminal record.
• Clear credit record.
• Contactable references.