Current Openings at Mr Price Group

Job Description

• There could not be a better time to join the dynamic Marketing Team of Mr Price. A Shoot Coordinator plays a crucial role in organizing and managing the logistics of photo and video shoots. Fit into Mr Price is key and your passion for what you create is welcome here. What gives you the edge is that you are meticulous and can juggle many balls at once! 

Responsibilities

• Scheduling and Planning: Coordinating dates, times, and locations for shoots. Ensure that all team members and necessary equipment are available when needed.
• Budget Management: Managing the budget for the shoot, including negotiating rates with suppliers, talent and crew.
• Permits and Locations: Securing permits and permissions for shooting locations and coordinating location scouting.
• Talent Coordination: Hiring and scheduling models, actors and other on-camera talent.
• Crew Management: Organizing and overseeing the crew, including photographers, videographers, makeup artists and stylists.
• Equipment and Props: Ensuring all necessary equipment and props are available and in working order if hired.
• On-Set Coordination: Managing the day-to-day operations on set, ensuring the shoot runs smoothly and on schedule. Handling any issues that arise promptly.
• Logistics: Arranging travel, accommodation, and catering for the crew and talent.
• Communication: Liaison between the suppliers, creative team, and production crew to ensure everyone is aligned with the project
• Post-Shoot Duties: Overseeing the wrap-up of the shoot, returning rented equipment, and ensuring all invoices are processed.

Qualifications

• 1-2 years experience managing and organising shoots (film or photography)
• 2+ years of marketing project management experience
• Marketing, photography, videography or Project Management diploma or degree
• Clear understanding of shoot requirements, planning and clear direction provided to all stakeholders, all elements managed and accounted for by the shoot coordinator.
• Understanding of elements that go into shoots, worked on shoots for various media agencies including TV.
   

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Job Description

• Are you a creative visionary? We’re seeking an Art Direction Lead to conceptualize, shape and execute the creative direction in our creative team. Your role will be crucial in ensuring all creative efforts align seamlessly with our overall brand strategy.

Responsibilities

• Creative Conceptualization and Design 
• Working with Creative Leader, Creative Heads and the creative team to conceptualize, develop and execute creative direction for departments and sub brands that align with the overall brand strategy.
• Analyze creative output for the season for postmortem and extract key actionable learnings to guide creative strategy.
• Develop creative direction for the sub brand or portfolio assigned to the ADL, including mood boards and visual references.
• Brainstorming and proactively research design methodology and applications.    
• Generate new ideas and inspiration relevant to the brand to ensure that we are constantly thinking of new ways to differentiate the brand and support the bu
• Oversee the seasonal rollout of design for print, digital applications, social platforms, events and activations.                                                                              
• Ensuring creative is developed that meets the standards required from the business; getting involved in all levels of work from print to digital to television if necessary.
• Overseeing the aesthetic and visual direction and executing design projects.                                                                                                                                  
• Continually enhance the look, tone and feel of all creative work and deliver innovative marketing campaigns.     
• Team Performance & Leadership               
• Manage and drive the team by setting clear and transparent expectations, to exhibit the culture and values of the business and achieve / exceed KPIs.                          
• Identify and drive training needs, coaching and development with a key focus on talent management, performance management and succession planning.
• Create a team culture that is responsive and professional when meeting deadlines and providing a business focused service to internal/external customers.            
• Set goals and direction for the design team assigned to the ADL in order to support consistent creative resolution that is brand aligned and within the marketing strategy.                                                                           
• Guide the design team on correct standards and relevance for the business.
• Shoots 
• Directing photographic shoots for still and video including scamps, model selection, location approval, and specifying additional elements required (such as props)
• Provide selects post shoot that will give guidance to the designer assigned to the rollout.                                                                                
• In some instances, the rollout of the design elements may need to be completed by the ADL if the need arises.
• Presentations/Meetings                                   
• Attend and participate in kickstart meetings and production meetings.                                                                                                      
• Present your creative concepts and output during creative reviews and guide the brand team through your conceptual thinking.
• Trends/ Research             
• Keeping up to date with fashion trends to ensure creative is presented is relevant to the target audience and aligned to the brand.

Qualifications

• Fine Arts or Graphic Design related qualification
• 7-8 years conceptualizing and driving the design process; Portfolio demonstrating design expertise and leadership capabilities.
• Must have experience with web/online/interactive design; design programs; creative developmental process; shoot process, designer mentoring; interactive campaigns; insight into current trends; brand awareness.
• Agency or retail experience preferred 
   

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Job Description

• Lead and manage the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets, innovation initiatives and customer service standards are met and exceeded.                                                              

Responsibilities

• Stock Management:
• Ensure that stock is accurately received & unpacked to merchandise and replenish the store.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.                     
• Sales Growth & Profitability:
• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include:- In-store marketing, competitor shopping. Drive credit, Insurance, Mobile and Cellular performance to achieve the agreed budget                         
• Risk Management:
• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring)  reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.                               
• Customer Experience Management:
• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
• Leadership & Development:
• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.
• Innovation:
• Ensure implementation of Innovation initiatives from Head Office (Mpos, MRP Empower, E-docs and Money Hub) to delight our customers and improve in-store processes in a more efficient manner.                                                                                                                                                                                         

Qualifications

• NQF level 4 (Grade 12) or equivalent
• 3 years' experience in a store management position
• Sales & service management, budgeting, computer literacy, communication skills
• Retail trade, brand, customer service, cellular, mobile, new accounts, and insurance product understandin
   

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Job Description

• An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.

Responsibilities

• Banking of money 
• Relieve store manager 
• Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security 
• Ensure compliance of all company procedures 
• Assist store manager in management of staff
• Ensure front end controls are in place 
• Oversee the cash office 
• Minimize stock loss Customer Service 
• Introduce sales initiatives to reach store targets

Qualifications

• Matric / Grade 12 (Mathematics an advantage) or NQF Level 4 
• Previous experience managing people 
• Previous experience managing a department 
• Previous clothing retail experience would be highly advantageous 
• Strong communication skills 
• Strong admin skills 
• Decision maker
• Organizational skills 
• Planning 
• Maintain productivity
• Leadership 
• Enthusiastic
• Ethical and great integrity 
• Honesty 
• Proactive 
• Self-motivated
   

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Job Description

• What does a Creative Leader do? They oversee the creative vision and direction to support the marketing strategy.  The role combines creative vision, strategic thinking and leadership skills to drive innovation and growth as well as a motivated team to deliver business KPI's.

Responsibilities

• Leadership and Management
• Develop and implement creative strategies to align to business objectives.                                                                                                                                    
• Conceive and implement concepts, guidelines and strategies for various creative projects and oversee them to completion by the creative team.                      
• Coach, guide and support the creative team to deliver creative campaigns and projects to align to brief objectives and to utilize the talents in the team effect
• Encourage collaboration and knowledge sharing across the marketing team.                                                                                                                            
• Lead brainstorming and creative sessions/ workshops with the team to deliver campaigns that drive differentiation and innovation.                                              
• Support the personal development and performance enablement of each member of the team including Creative Heads, Art Direction Leads, Senior and
• Designers, Copywriters and Videographers.                                                                                                                                                                                
• Monitor results of team concepts and provide feedback for future consideration.                                                                                                                    
• Responsible for growing talent in the team and hiring new associates ensuring their competency meets job requirements.                                                    
• Manage and drive the team by setting clear expectations, exhibiting the culture and values of the business and to achieve / exceed KPI's.                        
• Identify and drive training needs for the team, coaching and development with a key focus on talent management, performance management and succession planning
• Creating a team culture that is responsive and professional when meeting deadlines and providing a business focused service to internal / external customers.
• Vision and strategy:                                                                                                                                                                                                                              
• Define the creative vision and strategy to achieve the business and marketing objectives for each season.                                                                                                  
• Staying ahead of industry trends and emerging technologies to appeal relevantly to the target audience of the business.                                                      
• Creating campaigns and strategies that align to the brand identity of the business and creating a cohesive direction for the creative projects.
• Creative Direction                                                                                                                                                                                                                        
• Review the creative concepts across the team and give feedback to the team ensuring consistency and quality of all creative projects / campaigns.          
• Oversee the development of creative concepts and ideas, giving clarity to the team on the direction for the project.                                                                    
• Close collaboration with the brand leader and the brand team and the Production Leader and production team to ensure clarity on project objectives and deliverables, timing and budgets so that creative team is clear on key guidelines on all projects.
• Resource Management
• Ensure efficient use of budgets and resources that will enable us to achieve business goals.                                                                                                
• Oversee project timelines and deliverables and working closely with the Production team on timing and resource allocation across the creative team.          
• Ensure effective communication with all stakeholders.                                                                                                                                                            
• Develop and implement processes and workflows.                                                                                                                                                                        
• Oversee the management of creative projects from concept to delivery, ensuring projects are approved by you before presenting.                                      
• Ensuring all shoots are achieving the brand pitch of each sub brand and within budgets.
• Innovation and Growth                                                                                                                                                                                                                        
• Drive innovation and experimentation.                                                                                                                                                                                      
• Identify new business opportunities and partnerships that will support marketing objectives.                                                                                                      
• Stay up to date with industry developments and best practices.
• Presentation                                                                                                                                                                                                                                
• Represent the creative team in internal and external meetings including creative reviews, brand reviews and management presentations.                                    
• Build and maintain relationships with external partners to enable creative.                                                                                                                          
• Communicate creative vision and strategy to stakeholders.                                                                                                                                                        
• Convincing presentation of creative concepts and effectively communicating with all parties for clarity of concept and workflow.

Qualifications

• Degree in Marketing or Design       
• 10+ years’ experience in Creative Leadership
• Leadership and development skills, marketing strategy, research interpretation, creative concepts to deliver objectives, keeping abreast of developments within social and digital marketing, analytical ability, fashion retail experience would be an advantage.
• Understanding retail, marketing processes, the merchant processes and E-commerce business
   

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Job Description

• We are seeking a meticulous and proactive Print Production Coordinator to support and coordinate our production processes.

Responsibilities

• Request budgets or quotes from suppliers per project/campaign and confirm with the brand team.
• Provide quotes requests to suppliers with clear specifications and delivery deadlines.
• Review production schedules to ensure production will progress efficiently through all stages and be completed on time.
• Re-allocate or adjust quotes accounting to total production budgets and deadlines, in consultation with the brand team.
• Place orders with production suppliers
• Check final production against brief, quote and facilitate creative/brand approval.
• Monitor progress against the production timeline and expedite timeous completion.
• Monitor projects/campaign spend against budget and disseminate status reports.
• Maintain communication and follow up with Printers and Couriers to ensure timeous delivery.
• Send delivery splits to VM for area managers and store managers to ensure they can monitor correct marketing deliveries.
• Preparing and sending all distribution lists (DI) for all marketing campaigns to all relevant parties/suppliers for local and international.
• Ensure that all stores receive the correct size window posters and cash desk as per the supplied DI.
• To monitor and replace any damaged marketing received by stores or process any repeat projects.
• Provide assistance to stores with any queries or problems arising from deliveries or installations.
• Ensure that the Stationery Department is informed of signage changes and that appropriate stock levels are maintained.

Qualifications

• Diploma In Graphic Design/Marketing  
• 2+ years experience with print production 
• Printing technical knowledge and printing processes, supplier management; DTP Repro
• Strong excel skills, adobe creative suite knowledge would be advantageous

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Job Description

• Lead and manage the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets, innovation initiatives and customer service standards are met and exceeded.                                                              

Responsibilities

• Stock Management:
• Ensure that stock is accurately received & unpacked to merchandise and replenish the store.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.                     
• Sales Growth & Profitability:
• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include:- In-store marketing, competitor shopping. Drive credit, Insurance, Mobile and Cellular performance to achieve the agreed budget                         
• Risk Management:
• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring)  reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.                               
• Customer Experience Management:
• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
• Leadership & Development:
• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.
• Innovation:
• Ensure implementation of Innovation initiatives from Head Office (Mpos, MRP Empower, E-docs and Money Hub) to delight our customers and improve in-store processes in a more efficient manner.                                                                                                                                                                                         

Qualifications

• NQF level 4 (Grade 12) or equivalent
• 3 years' experience in a store management position
• Sales & service management, budgeting, computer literacy, communication skills
• Retail trade, brand, customer service, cellular, mobile, new accounts, and insurance product understandin

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Job Description

• The core responsibilities will be to enable equity and equal opportunities as well as development of associates, including:
• Play a key role in driving business strategy around transformation and Employment Equity reporting across the Group. 
• Be responsible to contribute to the strategic employment equity programmes, projects and initiatives for the Group through the provision of advice to all divisions regarding relevant legislation, policies, and guidelines. 
• Track, cascade and report on Employment Equity Targets across the Group

Responsibilities
EMPLOYMENT EQUITY STRATEGY AND IMPLEMENTATION:

• Contribute in the review and update of the company Employment Equity strategy together with including relevant progress within Group and ensuing the strategy remains relevant.
• Work with relevant stakeholders to implement plans and initiatives leading to alignment with the strategy.
• At divisional level, set organizational targets.
• Monitor and report on progress in delivering EE targets, proactively identifying and addressing potential problems as they arise.  
• COMPLIANCE:
• Responsible for employment equity annual reporting, alignment of initiatives aimed at achieving employment equity beyond legislative compliance.
• Provide inputs in the compilation of annual Employment Equity plan as per the Department of Labour (DoL) requirements."             
• REPORTING:
• Lead the Employment Equity Committee and reporting function.
• Work with the Learning and Development Manager to ensure accurate plan submission and reporting to relevant regulatory bodies.
• Regularly communicate progress to Exco and other internal stakeholders.
• Assist with the development of an effective EE reporting and monitoring tool.
• Work closely with internal stakeholders to develop an  EE communication plan  and to update external stakeholders as required.
• Utilise statistical information necessary to proactively assess employment trends and to evaluate progress of designated associates within occupational levels.
• Consolidate and report on EE targets across the Group.     
• EMPLOYMENT, TRAINING & SUCCESSION PLANNING:
• Be involved in the identification, assessment, development planning and review of successors to ensure alignment with the  EE strategy.
• Contribute to regular updates to succession plans with a focus on alignment with the strategies.
• Partner with the Learning and Development Manager to ensure adequate training programmes and initiatives are available to support potential successors and all other associates.
• Work with Divisional People Directors / Heads of People / People Managers, to implement EE programs across all divisions.
• Support new business development initiatives with transformation and/or succession strategies, both internally and externally.
• Identify internal and external work assignments for further learning when applicable."         
• GENERAL:
• Liaise with external consultants.
• Build strategic relationships with relevant stakeholders, including developing relationships with Black Business groups to identify potential new equity suppliers to company.     

Qualifications

• Bachelor's or equivalent 3 year degree.    
• 5-10 years experience in a Employment Equity role.     
• Detailed knowledge and experience in the Employment Equity field. 

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Job Description

• The Sales Support Manager (Contact Centre) will play a crucial role in driving business growth through effective sales forecasting, process improvement, and data analysis. 

Responsibilities

• Sales Forecast:
• Implement incentives and manage incentive reconciliation
• Providing accurate sales forecasts and forecasting staffing needs                                                   
• Keeping up to date with advancements in the market 
• Stakeholder management:
• Management of key stakeholder relationships across various business units and internal and external teams to drive contact center efficiency and customer satisfaction.
• Operations and system management:
• Ensuring that project plans are commercially viable and monitoring implementation and maintenance to guarantee customer satisfaction and business profitability.
• Oversees and manages all systems and tools used in contact center operations to ensure optimal functionality and efficient use of resources.
• Develops and implements strategies for process improvement and performance optimization to ensure that the contact center operations remain agile, efficient, and customer-centric
• Training:
• Manages and oversees the sales trainers and sales coaches, analyzing team performance to determine training needs and scheduling training sessions as required.
• Monitors and evaluates the effectiveness of training initiatives to ensure that they are addressing the identified skills gaps and driving improvements in sales team performance.
• Reporting:
• Reviews and analyses contact center data to identify opportunities for optimization and process improvement, such as call volume trends, average handling time, and first contact resolution rates.
• Data Analysing:
• Conducts regular data clean-up to maintain the accuracy and completeness of contact
• information.
• Analyses and interprets customer feedback, surveys, and customer satisfaction scores to identify areas for improvement and inform decisions on process changes or product enhancements.
• Analyses contact center data to identify trends and patterns, such as optimal times for call campaigns or opportunities for cross-selling and upselling. 
• Identifying the most effective data sources and maximizing conversion rates.

Qualifications

• Grade 12  
• A relevant undergraduate qualification (diploma or degree preferably in Business Management)  
• RE1 and RE5 qualification 
• 5-7 years of experience in contact center management  
• Experience in sales administration and training & analytics in Insurance, Credit and Telco products (advantageous)
• Advanced proficiency with computers and computer software, including experience with customer relationship management (CRM) systems and call center management software 
• Strong written communication skills, with experience in creating reports and presentations 
   

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Job Description

• Are you a persuasive communicator with a passion for technology? Ready to make an impact and grow your career with us? Apply now and be part of a team that values innovation and customer satisfaction!
• As a Telesales Agent at mr price money, you’ll have the exciting opportunity to connect with our existing customers and introduce them to our latest telco products.  
• Using dynamic campaign scripts, you’ll drive sales and help our customers stay connected.

Responsibilities

• Direct Sales:
• Contact prospective customers to present information and explain available products.
• Deliver prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers. Ensure FAIS, FICA and POPIA standards are adhered to when dealing with customer calls and correspondence.
• Update customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's).                               
• Updating Personal Information:
• Accurately updating customers' personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts.     

What’s in it for you

• Achieve your targets and enjoy uncapped incentives
• We offer extensive learning and development opportunities to help you advance your career
• Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys.
• After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.            

Qualifications
Education:

• Grade 12 or equivalent

Experience:

• At least 1 year of experience in a mobile call centre

Knowledge and skills

• A strong understanding of sales techniques and the telecommunications industry 
• Ability to influence and convince customers with ease.
• Thrive in a goal-oriented environment and love to exceed expectations
• Handle rejection gracefully and bounce back quickly.