Current Openings at Sun International

Job Purpose

• The Emergency Services Officer is responsible to respond to medical and fire emergencies, incidents and accidents; to provide efficient and immediate care to the critically ill and injured, and to transport patients to a medical facility, in order to prevent loss of life, contain an injury or prevent damage to the property; in line with health and safety legislation, and regulations and Company standards

Education

• Grade 12
• BLS(Basic Life Support) Qualification ;  ILS (Intermediate Life Support) and  Ambulance Emergency Assistant (ANA) Qualification will be advantageous
• Diploma in Intermediate Life Support (ILS) will be advantageous

Experience

• 3 years’ experience as an ambulance attendant/emergency services officer

Skills and Knowledge

Core behavioural competencies 

• Collecting Information (Sourcing, Checking, Documenting)
• Contextual Reasoning
• Following Procedures
• Responding with urgency
• Informing & Communicating
• Initiating Action
• Managing Risk
• Collaborating
• Maintaining Composure 

Technical / proficiency competencies

• Knowledge and application of fire protection principles
• Fire cause determination and investigation
• Use and storage of hazardous materials
• Fluid and thermodynamics
• HIRA Inspections, Impact and risk assessments
• Investigation & Incident Reporting
• Disaster management
• Intermediate Life Support Skills and Rescue Techniques
• Knowledge of basic medical-legal principles;
• Knowledge of Occupational Health & Safety regulations; and medical legislation;
• Knowledge of Fire Services Brigade Act
• Written and verbal communication skills 

Key Performance Areas

• Respond to calls from the dispatcher or manager on shift, and drive the ambulance / fire engine / emergency vehicle to the address or location given,
• Upon arrival at the scene of crash, illness, or fire, park the ambulance in a safe location to avoid additional injury or damage
• Obey and follow traffic ordinances and regulations concerning emergency vehicle operation when moving to an emergency scene and when transporting patients to a medical facility
• Complies with regulations and protocols on the handling of the deceased, notifies authorities and arranges for protection of property and evidence at the scene
• Restock and replace used linens, blankets and other supplies
• Cleans all equipment and the ambulance following appropriate disinfecting procedures
• Check of all equipment so that the ambulance is ready for the next run
• Decontaminates the interior of the vehicle after transporting of patients with contagious infection or hazardous materials exposure.
• Inspect equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshoot malfunctions; notify supervisors of needed repairs; evaluating new equipment and techniques.
• Test hydrants; requesting and expediting repairs; to ensure availability of water at fire scene
• Maintain fire station building, grounds, and related equipment by completing maintenance schedules.
• Store equipment safely and securely for future action
• Maintain an up-to-date knowledge, and continued education and refresher training of new technologies, equipment and medical care; and participating in scheduled drills
• Complete and file case documentation around the incident and actions taken
• Reports verbally and in writing, observations and emergency medical care of the patient at the emergency scene and in transit, for purposes of records and diagnostics
• Provide a handover report for any outstanding cases
• Feedback provided to the call centre to close the call and update the system
• Interact with guests and provide professional service standards and solutions
• Handle complaints, disputes and suggestions as required
• Shift handover ensures that staff have sufficient insights and information with regards outstanding cases

In cases of Medical Emergency or Accident:

• In the absence of law enforcement, create a safe traffic environment, such as the placement of road flares, removal of debris and redirection of traffic for the protection of the injured and those assisting in the care of injured patients
• Determine the nature and extent of illness or injury and establishes priority for required emergency care
• Administer emergency medical and or trauma care, to adults, children and infants as per HPCSA guidelines, based on assessment findings
• Assess allergic reaction, seizures, poisoning behavioural emergencies, and environmental emergencies
• Assess psychological crises and recommend relevant care is provided based upon assessment of the patient and obtaining historical information.
• Search for medical identification emblems as a guide to appropriate emergency medical care.
• Assist patients with prescribed medications, oxygen, oral glucose, etc.
• Reassure patients and bystanders by working in a confident, efficient manner.
• Where a patient must be extricated from entrapment, assesses the extent of injury and gives all possible emergency care and protection to the entrapped patient and uses the prescribed techniques and appliances for safely removing the patient.
• Provides simple rescue service if the ambulance has not been accompanied by a specialized unit.
• After extrication, provides additional care in triaging the injured in accordance with standard emergency procedures, ensuring that the patient is securely placed in the ambulance
• Continue to provide emergency medical care while enroute to the medical facility.
• On arrival at the medical facility, reports the nature and extent of injuries, the number being transported and the destination to assure prompt medical care on arrival.
• Assists in lifting and carrying the patient out of the ambulance and into the receiving medical facility
   

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Job Purpose

• The HR Consultant will be responsible for executing all HR processes throughout the life cycle of the employee; ensuring sound advice and the seamless and consistent delivery of the departments’ services to line management and employees in line with company procedures and compliance standards.

Education

• B. Degree in Human Resources Management

Experience

• Minimum 5 years experience as an HR generalist including 3 years experience as an HR Officer

Skills and Knowledge

• Interviewing Skills
• Employee Relations Processes
• Labour legislation
• Functional HR knowledge – recruitment, learning & development; performance management; talent management; workforce planning
• Change Management
• Remuneration & benefits
• Business Acumen
• Proficiency in MS Office
• Proficiency in Peoplesoft
• Communication skills (Verbal and Written)
• Personal Credibility & integrity

Key Performance Areas

HR System Administration

• Compile correspondence and documentation around HR processes e.g. letters of appointment and liaise with employees to facilitate the completion of starter packs termination checklists; leave forms, and other conditions relating to other conditions of employment.
• Facilitate the capturing of changes in the HR System in line with operational changes and changes to employee’s personal information
• Facilitate the completion of Change forms and flow of paperwork to support these changes
• Obtain authorisation of key stakeholders
• Notify relevant stakeholders (such as payroll) of relevant changes in line with deadlines; ensuring documentation is complete
• Compile and update personnel files with required documentation
• Check the data integrity in the HR system ensuring that it is complete and accurate
• Prepare audit documentation in line with policy, standards and requirements
• Action any remedial action as per plans
• Complete monthly HR reports for area of accountability including:
• Headcount to budget
• Vacancies and current status of recruitment
• Learning & Development needs analysis and interventions implemented
• ER issues
• Terminations
• Leave liability
• Absenteeism & Sick leave status - highlighting areas of concern and initiatives to correct
• Performance Management statistics – highlighting areas of concern and recommendations for improving performance
• Productivity reports
• Status update on HR projects / initiatives

Learning & Development Administration & Support

• Capture and update training events and records in the learning system
• Capture all skills spend in the system
• Track skills spend and documentation for BBBEE reporting
• Assist in the compilation of skills development data for reporting purposes
• Co-ordinate induction processes to support onboarding
• Co-ordinate and assist in the professional facilitation of compliance programmes when required e.g. RGP
• Co-ordinate logistical arrangements for facilitated learning programs on site
• Co-ordinate and track learnership contracts and documentation for the business unit
• Co-ordinate logistics and prepare filing for audits taking place on site

HR Governance

• Understand and execute against the standard operating procedures for HR Processes
• Be the custodian of HR processes when interacting with operations and an advisor with regards the processes and tools
• Monitor compliance of HR Practices in line with labour legislation; BBBEE targets, Gaming Board regulations and policies of Sun International;
• Escalate areas of concern to HR Management in order address and resolve.

OE Process Execution 

• Partner with business unit operations to facilitate the shortlisting and interviewing process for vacant positions.
• Partners with complex COE to manage recruitment and assessment processes; including advertising, reference checking, vetting; appointments
• Ensure that relevant documentation is provided to the complex COE for recording purposes
• Facilitate the relocation of employees onto the complex; and ensure the process of departmental onboarding takes place
• Provide an employment experiences for employees in line with EVP to promote SI as the “Best Company to work for”.
• Tracks performance results across the complex and support business operations to identify opportunities and gaps; and make recommendations to improve the performance
• In collaboration with the COE, facilitate learning solutions relevant to identified gaps
• Be a change agent and communicate on change plans within area of responsibility.
• Proactively “feels the pulse” of the Business unit and actively engages with operational teams on changes taking place
• Providing feedback to HR Management on feelings on the floor

HR Project Execution

• Understand the objectives, measures, benefits and deadline requirements for the completion of HR projects
• Complete activities as scheduled in the detailed work plan
• Co-ordinate activities for operational areas and communicate on relevant activities with stakeholders in the business operations
• Provide feedback to HR Management on any challenges, obstacles, successes to implementation
• Monitor delivery and prepare reports on the progress on the implementation plan for areas of responsibility
• Update electronic files to ensure that all information is appropriately documented
• Trouble shoot and support the operators by providing relevant information or escalating when required to ensure resolution
• Encourages the integration of organisational values, with the culture and the Employees’ ways of working

Stakeholder Engagement

• Be available and respond to daily queries in the areas of HR Policy, recruitment, onboarding,performance management, employee relations and labour legislation
• Initiates and sustains continuous dialogue with the Operational teams on change issues, and partners in exploring options for resolving the issues.
• Maintain relationships with key HR stakeholders (including management, payroll, Group COE, staff and HR colleagues) through delivery against requirements and deadlines 
• Stay informed of HR practices, policies and labour legislation.
• Build trusted and respected relationships with internal stakeholders, and be a sound and credible counsel for operating teams
• Act as a point of contact for learning providers and BBBEE auditors