Current Openings at Unique Personnel

Requirements and summarized duties (not limited to):

Main function –

• disassemble, refurbish, report, test, and assemble engines. Candidate must also be versatile and able to rotate between other sections e.g. Gearbox, Hydraulic Cylinders and Hydraulic Pumps etc

Responsibilities :

• Disassemble, refurbish, report and assemble engines.
• Adhere to Safety and Health regulations
• Testing of engines
• Housekeeping
• Quoting of engines
• Troubleshoot of engines
• Rotate between other sections within the Reman center

Inherent Requirements    
Education & Experience :

• Technical Trade with 4-5 years of experience in Engines
• Earthmoving Mechanic
• Minimum 4-5  years related experience and/or training; or equivalent combination of education and experience in hydraulic engines.

Computer skills : 

• Microsoft package,QIR & CAR
   

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Job Purpose:

• To manage the collections, productivity and administrative performance of the Collections Agents against set targets
• Location: Woodstock, Cape Town

KEY PERFORMANCE AREAS:

Under the management / direction of the Operations Manager, the Team Manager will have the following responsibilities (including but not limited to):

• Management of performance against set targets;
• Collections
• Productivity
• Quality
• Act as point of escalation for queries and complaints
• Ensuring understanding of the business and legislative requirements
• Full staff management
• Reporting
• Any ad-hoc duties

Inherent Requirements    

REQUIREMENTS:

• A minimum of 2 years working experience in a Team Management role
• Management experience in a Collections environment is advantageous
• Competent in MS Office at an intermediate level

SKILLS / KNOWLEDGE / ATTRIBUTES:

• Strong financial skills
• Target driven
• Able to manage conflict
• A proactive team player
• Strong administrative discipline
• Ability to think on your feet and use initiative
• Outstanding communication and interpersonal abilities
• Ability to listen and actively provide feedback
• Strong customer orientation (TCF principles)
• Attention to detail
• Excellent organisational and planning skills
• Willing to learn
   

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Job Purpose:

• To lead and develop a working relationship with clients, taking responsibility for the development of strategic action plans. Creating growth through better recoveries, regular accurate reporting and ad hoc interactions optimizing recovery profits. Ensure compliance of legal/contractual obligations (SLA’s), system integration effectiveness, and operational system configuration with the goal to maximise company goal to be the #1 .To ensure books assigned are worked optimally and that targets as set out, are achieved.

KEY PERFORMANCE AREAS:

• Under the management /direction of the Operations Executive, the Operations Manager will have the following responsibilities (including but not limited to):
• Meet or exceed Internal Collections Key performance Indicators through effective management of People, Processes, and Technology within operating budget
• Execute and take ownership of collections strategies / Book management
• Daily portfolio analysis, identification and execution of relevant campaigns to maximise collections
• Design and execute operational tactics
• Ensure that resources are adequately trained, developed and supported
• Active management of Team Managers to ensure consistence agent performance management compliance
• Responsible for maintaining key strategic relationships with the Executives, Senior Managers, and support staff
• Deploy continuous process improvement to enhance the efficiency and effectiveness of existing resources
• Ensure the Collections Call Centre is delivering according to operational plans and goals, within the operating budget
• Ensure Call Centre productivity is optimized through hands-on management of the team and introduction of best practices
• Administrative processes are implemented to enable smooth running of the department
• Monitoring and performance management of daily production
• Strategic and best practice thought-leadership within the Collections Call Centre to enhance operational competencies
• Compile and produce relevant reporting and analysis in order to maximize results
• Ensure staff are led and managed optimally and Performance Management applied consistently
• Coach and mentor staff in line with the company Values

Inherent Requirements    
REQUIREMENTS

• Minimum 5 years in a management position
• Management reporting experience advantageous
• Client Liaison at management level experience advantageous
• Experience in the Credit & Collections industry advantageous
• Exposure to handling of challenging operational issues in a collections environment
• Experience in managing teams in excess of 50 staff
• Experience in strategy design and execution
• Dialler experience
• Mid to high level computer literacy & efficiency

SKILLS / KNOWLEDGE / ATTRIBUTES:

• Ability to think creatively & innovatively within area of accountability
• Ability to solve problems and be solution orientated
• Ability to think & act systemically & strategically
• Self-monitoring, personal management & self-discipline
• Learning agility & adaptability
• Patience, endurance & tenacity
• Business acumen
• Sense of personal accountability & internal locus of control.
• Leverage Risks and Opportunities
• Drive for Results
• Cultivating Productive Relationships
• Excellent verbal, written and facilitation communication skills
• Capacity to collaborate, integrate & facilitate teamwork
• Ability to work under pressure
• Planning, scheduling and organizing skills

go to method of application »

Job Purpose:

• To lead and develop a working relationship with clients, taking responsibility for the development of strategic action plans. Creating growth through better recoveries, regular accurate reporting and ad hoc interactions optimizing recovery profits. Ensure compliance of legal/contractual obligations (SLA’s), system integration effectiveness, and operational system configuration with the goal to maximise company goal to be the #1 .To ensure books assigned are worked optimally and that targets as set out, are achieved.

KEY PERFORMANCE AREAS:

Under the management /direction of the Operations Executive, the Operations Manager will have the following responsibilities (including but not limited to):

• Meet or exceed Internal Collections Key performance Indicators through effective management of People, Processes, and Technology within operating budget
• Execute and take ownership of collections strategies / Book management
• Daily portfolio analysis, identification and execution of relevant campaigns to maximise collections
• Design and execute operational tactics
• Ensure that resources are adequately trained, developed and supported
• Active management of Team Managers to ensure consistence agent performance management compliance
• Responsible for maintaining key strategic relationships with the Executives, Senior Managers, and support staff
• Deploy continuous process improvement to enhance the efficiency and effectiveness of existing resources
• Ensure the Collections Call Centre is delivering according to operational plans and goals, within the operating budget
• Ensure Call Centre productivity is optimized through hands-on management of the team and introduction of best practices
• Administrative processes are implemented to enable smooth running of the department
• Monitoring and performance management of daily production
• Strategic and best practice thought-leadership within the Collections Call Centre to enhance operational competencies
• Compile and produce relevant reporting and analysis in order to maximize results
• Ensure staff are led and managed optimally and Performance Management applied consistently
• Coach and mentor staff in line with the company Values

Inherent Requirements    
REQUIREMENTS

• Minimum 5 years in a management position
• Management reporting experience advantageous
• Client Liaison at management level experience advantageous
• Experience in the Credit & Collections industry advantageous
• Exposure to handling of challenging operational issues in a collections environment
• Experience in managing teams in excess of 50 staff
• Experience in strategy design and execution
• Dialler experience
• Mid to high level computer literacy & efficiency

SKILLS / KNOWLEDGE / ATTRIBUTES:

• Ability to think creatively & innovatively within area of accountability
• Ability to solve problems and be solution orientated
• Ability to think & act systemically & strategically
• Self-monitoring, personal management & self-discipline
• Learning agility & adaptability
• Patience, endurance & tenacity
• Business acumen
• Sense of personal accountability & internal locus of control.
• Leverage Risks and Opportunities
• Drive for Results
• Cultivating Productive Relationships
• Excellent verbal, written and facilitation communication skills
• Capacity to collaborate, integrate & facilitate teamwork
• Ability to work under pressure
• Planning, scheduling and organizing skills

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• Full function Mechanical Draughtsman

Inherent Requirements    

• 3 year experience MDDOP draughting
• Relevant qualifications
• Must have experience with Inventor , AutoCAD and Plant 3D or similar
• Own vehicle essential

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Job Description    

• Sage 200 Evolution experience in data capturing of Debtors and Creditors.
• Reconciliation of debtors
• Reconciliation of creditors
• Debtors collections
• Basic understanding of Forex
• Basic understanding of accounting and general ledgers

Inherent Requirements    

• Sage 200 Evolution experience in data capturing of Debtors and Creditors.
• Reconciliation of debtors
• Reconciliation of creditors
• Debtors collections
• Basic understanding of Forex
• Basic understanding of accounting and general ledgers

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Job Description    
Reporting to the Branch Manager

Duties:

RESPONSIBLE FOR INCREASING MARKET SHARE AND SALES THROUGHT EFFECTIVE SALES AND ENHANCED CUSTOMER SATISFACTION.

• Formulates short and medium term sales targets and objectives.
• Responsible for market coverage within the battery market
• Measure sales and set objectives in line with departmental budgets.
• Gather market intelligence on customers, competitors and markets.
• Promote sales by utilizing market intelligence and technical knowledge
• Distribute product promotion and advertising material in order to enhance company and product visibility.
• Organize brochures, catalogues or sales material for customers.
• Conduct sales presentations when required.
• Inform management regarding new customer requirements.
• Compile and maintain updated records of sales reports.

EFFECTIVE LIAISON WITH CUSTOMERS TO ENHANCE SERVICE LEVELS AND CONTAIN MARKET SHARE:

• Responsible for intensive customer liaison with regards to their requirements, striving for customer satisfaction.
• Prepare quotations for customers.
• Obtain approval for quotation before submitting it to customers.
• Visit customers to discuss their orders, requirements and needs.
• Provide advice to customers where required.
• Provide technical help and support to customers where required.
• Inform management of possible problems and customer concerns in the market.
• Plan daily sales calls and contact customers as per plan to achieve monthly forecast.
• Keep record of call list and follow-up on leads.
• Arrange and deliver product training for customers when required

LIAISE WITH INTERNAL SALES AND WAREHOUSE PERSONNEL TO ENHANCE SERVICE LEVEL:

• Liaise with stores regarding goods received, damaged or goods short received.
• Conduct stock analysis of slow moving items.
• Monitor back order situation and update customers on regular basis regarding the status of the backorders.
• Market and advise customers on new Deltec products, imminent stock shortages, when specials become available and the price thereof, additions to the range and all related information.

ASSIST WITH THE EFFECTIVE TECHNICAL MARKETING OF COMPANY PRODUCT:

• Conduct technical presentations and shows.
• Participate in trade shows.
• Set up merchandise displays.
• Assist customers with product information.
• Responsible for investigating all product complaints, warranty claims and ensure appropriate action is taken

Inherent Requirements    
EDUCATION & QUALIFICATIONS:

• Senior Certificate / Grade 12.
• Sales Certificate or Diploma (Advantageous)
• Electrical/Technical Experience
• External Sales Experience.
• Communication Skills.
• Code 08 Drivers License
• Own Vehicle

Experience, training and skills:

• Specializing or skilled in UPS’s and lead acid batteries.
• Computer literacy qualification is an advantage. Ability to use word processing and spreadsheet.
• Admin/Office experience or any experience that demonstrate similar abilities.
• Essential requirements and strong organizational skills with excellent attention to detail, a willingness to develop and learn new skills.
• Good computer skills, particularly Microsoft Outlook, Word Excel and Syspro.
• Fast, accurate data entry skills.
• Strong interpersonal skills both with staff and senior managers.
• Able to work under own initiative, be proactive and work efficiently as part of a team.
• Able to work under pressure and to deadlines.
• Flexible, courteous, friendly and positive approach.
• Good voice projection

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Job Description    
Reporting to Supply Chain Manager

Summary:

• The Supply Chain Inbound Supervisor is responsible for overseeing and managing the inbound logistics and supply chain operations. This role ensures the efficient and timely receipt of raw materials, components, and finished goods, maintaining optimal inventory levels and supporting production schedules. The ideal candidate will have a strong background in supply chain management, excellent organizational skills, and a keen eye for detail

Responsibilities and Duties:

Inbound Logistics Management: 

• Coordinate and manage the receipt of raw materials, components, and finished goods from Suppliers. 
• Ensure timely and accurate documentation of all inbound shipments. 
• Monitor and track shipments to ensure on-time delivery and resolve any issues that may arise.

Inventory Control: 

• Maintain optimal inventory levels to support production schedules and minimise excess stock.
• Conduct regular inventory audits and reconcile discrepancies. 
• Implement and maintain inventory management systems and processes.

Supplier Coordination:

• Develop and maintain strong relationships with suppliers to ensure reliable and cost-effective supply of materials.
• Negotiate terms and conditions with suppliers to achieve favourable agreements.
• Monitor supplier performance and address any issues related to quality, delivery, or pricing.

Team Leadership:

• Supervise and lead a team of inbound logistics staff, providing guidance, training, and support. 
• Foster a collaborative and productive work environment.
• Conduct performance evaluations and implement improvement plans as needed

Compliance and Safety:

• Ensure compliance with all relevant regulations and standards, including health and safety requirement
• Implement and enforce safety protocols for handling and storing materials.
• Conduct regular safety audits and address any identified hazards.

Continuous Improvement:

• Identify opportunities for process improvements and implement best practices in inbound logistics.
• Collaborate with cross-functional teams to streamline operations and enhance efficiency.
• Stay updated on industry trends and advancements in supply chain management. Complying with any reasonable tasks given by all members of management from time to time

Inherent Requirements    
Qualifications and Experience:

• Senior Certificate / Grade 12 as a minimum.
• Diploma or Degree in Supply Chain/Warehouse Management/Finance or equivalent. 
• Exposure or formal qualification in “SIG SIGMA” would be advantageous. 
• Proven experience in supply chain management, preferably within the battery or manufacturing industry.
• Strong knowledge of inventory management systems and logistics software.
• Excellent organisational and problem-solving skills.
• Effective communication and negotiation abilities.
• Leadership experience with the ability to motivate and manage a team.
• Proficiency in Microsoft Office Suite and other relevant software. 
• Good computer skills, particularly Microsoft Word and Excel. 
• Syspro ERP experience is preferable

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Job Description    

• Will assist the Finance department with general admin/office support

Inherent Requirements    

• Matric
• Some General Admin/Office support experience preferably in Finance
• Training will be provided
• Computer literate

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Job Description    
Full function sales representative 

Inherent Requirements    
Required Competencies for Position: 

• Excellent communication and negotiation skills (Fluent English essential) 
• Degree in Sales & Marketing or Engineering with the relevant sales experience 
• Minimum of 3-5+ years sales experience, preferably in the energy and/or gas industry with exposure & being directly involved in power generation projects. 
• Self-motivated and goal-oriented, desire to deliver results 
• Excellent analytical skills 
• Fast learner, quick thinker, goal orientated and energetic 
• Self-Confidence and ability to approach clients and identify decision makers within organisations 
• Passionate about sales 
• Ability to adapt and grow in a competitive environment and rapidly growing company 
• Ability to read and write reports and analyse information - mathematically strong and can calculate the usage requirements for the various industries (Training will be provided) 
• Provide timely and accurate sales and market information to management 
• Implement and oversee Business development initiatives in the designated area 
• Excellent computer literacy, mostly on Excel, Word, and Power Point. 
• Own Car & Valid Driver’s License 
• Must be able to work extended hours, as required.