Current Openings at Vector Logistics

Job Purpose

• To implement appropriate solutions in the form of value propositions to meet or exceed all sales goals, performance quotas and process expectations in the assigned area.
• To provide tactical and operational management, supervision and support to the area sales team.

Key Responsibilities

• Sales Management
• Develop and execute the area sales strategy as aligned to the regional strategy.
• Generate leads regarding prospective contract opportunities and, together with the Regional sales Manager, drive deal closure.
• Drive the area contribution to strategic and operational target achievement.
• Contribute to accurate area sales (volume and product) forecasting and ensure alignment to and input into the regional and national planning processes.
• Track area competitor activity and performance.
• Develop, implement and manage area marketing objectives.
• Drive horizontal and vertical growth opportunities.
• Constantly analyze statistics regarding the number of sales made in a given time period, the resulting profits, and the need for new clients and products.
• Coordinate sales team promotional activities across the area.
• Customer Relationship Management
• Maintain and expand the customer base by building and maintaining good relationships with key customers and recognizing new customer opportunities.
• Understand key customers’ operations and strategies as well as their requirements and trends.
• Gather area market intelligence on national accounts and key regional accounts.
• Manage and coordinate area resources in line with customer plans in order to achieve strategic objectives (call planners etc).
• Ensure the customer service policy is rigidly implemented and maintained.
• Resolve escalated customer queries and issues professionally and in the best interest of all parties.
• Supply Chain and Distribution Management
• Address area stock availability issues with depots.
• Oversee the area order taking process.
• Budget Management
• Drive the achievement of the area sales budgets in terms of volume.
• Control area sales costs.
• Area Team Management
• Ensure the sales team creates demand pull.
• Plan and schedule team training and monitor impact on performance.
• Organize and direct the area team towards the achievement of its targets and together with the team, identify sales goals, create and implement strategies, and evaluate performance.
• Accomplish area sales goals by orienting, instructing, assigning, scheduling, counselling and disciplining staff.
• Address the job expectations of staff.
• Plan, supervise, evaluate job contributions and provide regular feedback.
• Manage staff leave and general time management issues in line with organizational deliverables and standards.
• Ensure the accurate recording and maintenance of all employee information.
• Manage delivery against talent management action plans.
• Clarify roles and responsibilities for subordinates.
• Complete skills and competency matrices for all subordinates.
• Formulate/update job profiles for all subordinate jobs.
• Coach and mentor subordinates and potential successors.
• Develop and drive the training strategy.
• Develop and drive progression and career paths for subordinates.

KPI’s

• Area customer satisfaction rating
• Sales team performance
• In-store management
• Achievement of operational targets
• Number of lost customers
• Sales volume / location
• Volume and value growth
• Cost management
• New business development (horizontal and vertical growth)
• Customer contact coverage

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Degree in management, business administration and/or marketing
• Valid Code EB drivers ’license

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Job Purpose

• To be an effective sales and merchandising agent to retail, franchise and wholesale customers by maintaining regular contact and providing relevant solutions based on a clear understanding of the Customer's business, the macro environment and the Principal's products.

Key Responsibilities

• Customer Engagement
• Where not defined, establish an effective route plan to achieve maximum call rate efficiencies each day for the month.
• Conduct research, preparation and planning to achieve the relevant objectives for both Vector and the customer. This includes:
• Analysis of the customer’s micro (business objectives, operational capacity, storage facilities, wastage etc) and macro environment (trends, competitors, economic climate etc).
• Analysis of Principal products and capabilities so that the right solutions can be matched to the gaps or opportunities found in the customer analysis.
• Execute Principal priorities for the month.
• Ensure successful promotional compliance and implementation.
• Revert on stores that are non-compliant re promotional activities.
• Securing the necessary resources to demonstrate to the customer the relevant solution (e.g. products needed for demonstrations, financial tools, product brochures etc.)
• Based on the above analysis, put together a monthly planner that shows potential revenue and new line listings, by customer, to deliver against set targets. Where relevant use the IT system to assist in monthly planning.
• In call, follow up previous sold solutions and present new opportunities based on real insight from the research and analysis done.
• Take orders of new line listings and other relevant solution products.
• Launch new products into assigned customers.
• Conduct planned promotions with assigned customers.
• Drive volume deals or deals provided by Principal key accounts managers with assigned customers.
• Feedback
• Provide quality feedback to the supply chain and other relevant functions when required as well as when there is pertinent information (i.e. competitor activity).
• Customer Relationship Management
• Maintain and expand the customer base by building and maintaining good relationships with key customers and recognising new customer opportunities.
• Understand key customers’ operations and strategies as well as their requirements and trends.
• Gather area market intelligence.
• Ensure the customer service policy is rigidly implemented and maintained.
• Resolve escalated customer queries and issues professionally and in the best interest of all parties.
• Supply Chain and Distribution Management
• Address area stock availability issues with depots.
• Oversee the area order taking and waste management process.
• Achieve New Product Development (NPD) & Depth of Distribution (DOD) target within 8 weeks of launch in line with the project plan and provide feedback on non-compliant stores.
• Ensure that you implement a daily pre-call planning schedule with clear objective that you need to achieve the following day on stores you need to visit. Pre-Call planning document should always be with you and be able to present to your manager or principal on request.
• Managing short-dated stock
• Analyse monthly queries and complaints (QNC) report on short-dated stock.
• Provide your regional sales manager with monthly feedback.
• Zero expired stock to be found on shelf.
• Ensure your staff log short-dated stock within the principal requirements.
• Team Coordination and Self-Management
• Champion training and development of self and others through utilising available training opportunities.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Maintain a basic appreciation and awareness of employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.
• Manage colleagues and clients’ expectations and communicate appropriately.
• Participate in and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.
• Support and drive the business core values.
• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritizing, and self-development.
• Call on customers as per the defined cluster list and adhere to Service Level Agreement (SLA) of 80% callage.
• Management and control of capital and operating costs and all immoveable and moveable assets within the scope of responsibility
• Utilise Power BI reports to your advantage in terms of stock management, sales targets and returns.
• Maintain a basic appreciation and awareness of employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.
• Budget Management
• Drive the achievement of the area sales budgets in terms of volume.
• District Team Supervision
• Supervise merchandisers in respective stores by checking daily attendance, shelf health adherence and all tasks loaded on Handheld Technology (HHT) is captured as per deadline requirements.
• Effective management of company cell phones and monthly reporting and feedback on any losses.
• Facilitate staff leave requests and general time management issues in line with organisational deliverables and standards.

KPI’s

• Time to answer customers’ requests (response time to request)
• Calls per day SLA 80% callage
• Call focus on strategic customers
• Drive sales volumes and value growth
• Customer contact coverage
• Employee supervision

Key Relationships

Internal

• Customer team
• Operations Team
• Customer Service Centre team

External

• Existing and potential retail, franchise and wholesale customers

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Matric
• Marketing and sales degree or diploma (preferable)
• Valid Code EB drivers’ license
• 1 to 2 years direct selling experience

Skills and Competencies

Skills

• Achieving sales, profitability, and budget goals
• Analytical thinking
• Computer literacy (MS Office and Digital applications)
• Direct selling
• Interpersonal skills to effectively communicate, interact, and work with individuals and groups
• Logical thinking
• Planning and organization
• Problem solving
• Verbal and written communication
• People management

Attributes

• Able to prioritize
• Attention to detail
• Commitment to building strong business relationships with customers
• Deadline driven
• High-energy self-starter as well as collaborative team player
• Initiative and assertive
• Professional
• Tolerant of stress and pressure

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Job Purpose

• To coordinate the pickup and delivery schedule of stock through the distribution center.

Key Responsibilities

• Stock Coordination
• Place orders for Spar stores through the call center.
• Perform stock on hand counts for all principals at the DC.
• Inform all stores of promotional activities and drive promotional activity with the sales team.
• Ensure the optimum stock is delivered to the store to support any in-store promotion.
• Take in orders from Vector sales reps and process orders for specific drives or additional volume.
• Manage sales orders.
• Manage returns and product recalls.
• Manage stock levels by regularly checking stock on hand on the depot floor.
• Check for expired stock and notify the relevant manager.
• Follow up on short delivery’s and arrange the re-orders.
• Liaise with the sales team and buyers.
• Conduct price surveys.
• Resolve customer complaints.
• Follow up on deliveries from Principals to the depot.
• Ensure that the stock cover is high on best sellers and optimum on other products.
• Action the optimal flow of merchandise including fulfilment of product marketing introduction deadlines capacity planning.
• Team Coordination and Self-Management
• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritizing and self-development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Support and drive the business core values.
• Manage colleagues and clients’ expectations and communicate appropriately.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
• Champion training and development of self and others through utilizing available training opportunities or contributing to the development of new training solutions in collaboration with national training specialists.
• Participate in and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.
• Maintain a basic appreciation and awareness of employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.

KPI’s

• Efficacy of the coordinator of sales and deliveries
• Fulfillment of promotional stock requirements
• Stock level management
• Customer compliant resolution
• Coverage and accuracy of stock counts

Key Relationships

Internal

• Warehouse team
• Call Centre
• Extended VSS team

External

• Customers
• Principals

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Merchandising/Logistics Diploma
• 3 years’ relevant experience in an FMCG environment.

Skills and Competencies

• Behavior Standards
• Be brilliant at the basics.
• Face the brutal facts.
• Smash the silos.
• Lead with integrity, respect and energy.
• Be curious and challenge change.
• Take accountability for results and people.

Knowledge

• Sales and relationship management principles.
• Vector products and operations.
• Merchandising.
• Marketing principles and practices.

Skills

• Verbal and written communication.
• Computer literacy .
• Interpersonal.
• Logical thinking.
• Problem solving.
• Analytical thinking.
• Administrative.
• Relationship

Attributes

• Initiative and assertive.
• Tolerant of stress and pressure
• Attention to detail.
• Deadline driven.
• Able to priorities.
• Professional.

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Job Purpose

• To provide dedicated, professional, and safe transportation services to the CEO, Board of Directors, and other senior executives/management. The role ensures timely, efficient, and secure travel while upholding confidentiality and professionalism
• Key Responsibilities
• Transportation Services
• Safely transport the CEO, Board of Directors, and senior management to meetings, events, and other appointments.
• Ensure all routes are planned efficiently, considering traffic, weather, and other conditions to optimize travel time.
• Vehicle Maintenance and Management
• Conduct regular inspections to ensure the vehicle is in excellent working condition.
• Schedule and oversee regular vehicle maintenance, including servicing, repairs, and cleanliness.
• Maintain accurate records of fuel usage, mileage, and vehicle servicing schedules.
• Professionalism and Confidentiality
• Uphold a high level of discretion and confidentiality regarding all discussions, documents, and activities during transportation.
• Represent Vector Logistics professionally, always maintaining a courteous and respectful demeanor.
• Scheduling and Coordination
• Liaise with the CEO’s and executives’ PAs to manage and confirm schedules.
• Ensure punctuality and readiness to accommodate last-minute adjustments to itineraries.
• Compliance and Safety
• Adhere to all road traffic laws and regulations to ensure passenger and public safety.
• Conduct pre-trip and post-trip vehicle checks to ensure safety standards are maintained.
• Report any incidents, accidents, or vehicle malfunctions promptly to the Finance Executive.
• Administrative Duties
• Maintain a log of all trips, including dates, times, destinations, and passengers.
• Assist with ad hoc errands for the CEO or executives as required.

Key Relationships

Internal

• CEO
• Board of Directors
• Senior Executives
• Finance Executive

External

• Vendors, service providers, and other stakeholders as required.

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Valid South African Code EB driver’s license (Code 8).
• Matric (Grade 12) certificate.
• Minimum of 5 years of experience as a professional driver, preferably in an executive setting.
• Defensive driving training or advanced driving certification (advantageous)
• Clear criminal record and background check.

Skills and Competencies

Knowledge

• Strong understanding of road safety regulations and traffic laws.
• Familiarity with GPS systems and route optimization tools.
• Knowledge of vehicle maintenance and troubleshooting basics.

Skills

• Exceptional driving skills with a clean driving record.
• Strong planning, organizational, and time management skills.
• Excellent verbal communication and interpersonal skills.

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Purpose of the Role:

• To provide a Central HR Administration service to embedded HR and to employees in support of their onboarding and benefits including all SAP transactions for new joiners, employee movements and exits from the business.

Key Responsibilities:

Employee Administration

• Provide new joiner and internal employee administration support for bargaining and non-bargaining unit employees (A band and above)
• Manage the new joiner process from offer letter through to joining instructions and up to day-one start date
• Provide specialist HR support and advice to employees and line explaining Company policies and procedures in a timely and effective manner
• Create accurate employee records on SAP based on the completed employee take-on pack and/or electronic forms and copies of required documents.
• Processes medical aid and retirement fund entries and withdrawals including any voluntary additional or top up benefit choices.
• Liaises with PSG consultants in conjunction with both existing employees and new joiners / leavers to facilitate the provision of information and advice on scheme choices and options
• In conjunction with embedded HR facilitates the process for the annual package restructuring and medical aid benefits / options selection
• Maintains the employee personal filing system and updates the files and documentation.
• Manage the employee termination process from notification of termination to exit
• Terminates employees on SAP based on the workflow / documentation received
• Process employee movements within the business on SAP (Change to Position SAP actions)
• Manages the process when an Employee moves from a Temporary to a Permanent position, including benefit selection and processing
• Assisting employees with relocation based on an approved relocation authorization including initiating the necessary document approval workflow, liaison with employees, service providers, and sourcing team[CR1] .
• Responsible for dashboard maintenance and assist with managing CHRA expansion projects.

HR Services and Systems Support

• Provides a central helpdesk service for HR administration and benefits related queries from employees and managers in the business and ensure their resolution in accordance with service standards (SLA)
• Liaises with payroll to resolve queries, provide support and assist with the distribution of payslips / infoslips
• Co-ordinate and schedule HR information systems training including adhoc refresher session for employees and line managers.
• Maintains and updates the onboarding tracker on excel (sharepoint).
• Generates ad hoc and standard monthly reports eg. monthly terminations report for IT systems
• Manages the Vector travel management allocation and vendor record creation on SAP which includes;
• Creating of an IT17 record on SAP
• Creating the batch entry using PRAA
• Creating the employee vendor record using SM35
• Forms part of the project team generating ideas and input into system enhancements and efficiency projects and assists with the User Acceptance Testing (UAT) of system configuration enhancements and changes
• Provide first line HR Information Systems support and a basic systems administration function eg. workflow reassignment and sharepoint team site content upload and update
• Managers (system administrator) the Central HR Administration onboarding extranet site including;
• Creation of user profiles
• Uploading and meta-tagging of electronic documents and remuneration and benefits guides

Additional Responsibilities:

• Responsible for dashboard maintenance
• Involvement in managing CHRA expansion projects

Minimum Requirements:

• A Degree in Human Resource Management or equivalent
• 1 to 2 years’ experience in a similar role

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Job Purpose

• The Senior Admin Clerk will be responsible for working within the administration, accounting and finance function to manage all aspects of a Senior Admin Clerk

Key Responsibilities

• Daily closing of shipments (PSD+CSD) and submission of shorts reports.
• Follow up on outstanding shipments (PSD+CSD)
• Banking of cash received from customers
• Verification of Invoices
• Follow up on outstanding purchase orders and invoices
• Follow up on CSD invoices not scanned
• Responsible for Petty cash tins
• Responsible for Petty cash documents submission
• Responsible for follow up on outstanding claims for Shoprite and wholesale
• Follow up on outstanding POD scanning
• Other ad hoc responsibilities as they arise

Key Relationships

Internal

• Finance support

External

• Depots and service providers – problem solving, query resolution and support

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Grade 12
• Financial Accounting qualification or studying towards advantageous       
• Qualification in Finance & Administration
• Minimum 2 years  finance administration experience
• Strong Financial background        

Skills and Competencies

• SAP experience
• Good knowledge of excel is essential.
• Attention to detail.
• Ability to multi-task.
• Understands business functionality
• Strong organisational skills
• Good communication skills to communicate with customers, team members, external data providers, and management.
• Ability to work independently and as part of a team.