Current Opportunities at Leroy Merlin

Description

Main responsibilities:

• Understanding of customer needs

  • Analyse market insights to determine industry and customer trends

  • Working knowledge of buying practices, retail environment 

  • Foster an engaging, interactive and satisfying relationship with customers 

• Buying of Products 

  • Based on the customer needs, identify suppliers for the products

  • Negotiate cost effective prices with vendors and suppliers

  • Ordering of products based of quality, convenience and price

  • Ensure product availability and accessibility

  • Assume responsibility of budget development and revenue for product category

  • Foster trust relationships with vendors and suppliers to achieve better prices and quality of products

• Visual Merchandising

  • Determine the positioning of a product category to maximise visibility

  • Planning and inventory control

• Sales contributions

  • Optimise sales for a range of products

  • Liaise with sales consultants to determine competitive prices and promotional activities of a product

  • Devise long term development strategies for product categories

  • Develop exit strategies for unsuccesful products

  • Collaborate with buyers and merchandisers to expand product categories

Requirements

• Profile

The successful candidate should have the following skills, experience and attributes:

• A degree in business administration or marketing related  
• Proven experience as a buyer, product or category manager in retail
• Solid knowledge of category management, marketing and sales principles
• Understanding of data analysis and forecasting methods
• Excellent communication and people skills
• Logical thinking with a strategic ability
• Curious and assumes initiative
• Ability to lead and influence
• Negotiation skills
• Relationship management
• Self-confident, hardworking and lives by example
• Team player who is also comfortable in working as an individual

go to method of application »

Purpose of the role 

• Contribute to customer satisfaction and to the overall results of the department. To serve as a leader and role model for the Customer Assistants. Support and assist the Head of department. 

Main Responsibilities 

• Lead and support a team of Customer Assistants. 
• Be a player in the development of collective performance. 
• Share information and facilitate communication within the team.
• Develop the team to meet strategic business objectives.
• Manage daily sales and customer relations.
• Build and implement the Business Action Plan of the department.
• Introduce efficiency, improvement measures for an optimal return and stakeholder value.
• Ensure the day-to-day management of the department is to respect the customer promise.
• Coordinate and contribute to the sales activities in store.
• Ensure quality customer relationship (internal and external).
• Develop and update own skills and knowledge.
• Assume leadership role on behalf of the HOD when the HOD is not available.
• Participate in teamwork to ensure quality service and productivity of the store.
• Ensuring optimal staff is available for delivering excellent customer service to all customers.
• Training and developing of staff members.

Requirements

• Profile

The successful candidate should have the following skills, experience and attributes:

• Minimum Matric or NQF4 Equivalent. 
• Relevant tertiary qualification will be an added advantage.
• Previous retail experience at a junior management level.  
• Excellent interpersonal skills.
• A team builder and a team player.
• Excellent customer service
• Self-confident, hardworking and leads by example.
• Customer-centric.
• Sense of responsibility.
• Analytical. 
• Assertive and challenge status quo