Current Opportunities at Momentum Metropolitan Holdings Limited

Role Purpose    

• The Document Processing Department (DPD) Clerk will be responsible for effectively handling a wide range of documents and forms. The DPD Clerk further needs to ensure that these documents and forms are distributed to the relevant business units and supporting functions, in a timely manner in order to ensure adherence to Service Level Agreements. The DPD Clerk will need to build strong relationships (internally & externally), work as part of a team & demonstrate innovative thinking in relation to business activities.

Requirements    

• 1-2 years of administration experience - advantageous
• Computer literate
• O2 knowledge - advantageous
• Grade 12/Matric

Duties & Responsibilities    
Receiving correspondence and allocating them to the relevant departments (Internal Process)

• Perform all tasks related to document imaging including prepping, scanning, and indexing documents.
• Ensure medical record documentation is processed into the correct patient medical record, department, and document type.
• Sort mail into priority handling categories to prepare for scanning; back-end vs. front-end and returned mail.
• Record registered mail received and distribute them to relevant departments where necessary.
• Printing, fulfillment, and distribution of outbound correspondence to members and service providers.
• Printing and distributing reports to various departments.
• Ensure the timeous and scheduled maintenance of printing and fulfillment equipment.
• Stock control management to ensure adequate levels for operations at all times.
• Any other ad-hoc functions that may be required from time to time.

Engage with clients in a client-centric manner

• Provide authoritative, expertise, and advice to clients and stakeholders.

Client Services

• Build and maintain relationships with clients and internal and external stakeholders.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within the area of responsibility.
• Participate and contribute to a culture that builds rewarding relationships, facilitates feedback, and provides exceptional client service.

Self-management and teamwork(People)

• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Positively influence and participate in change initiatives.
• Continuously develop own expertise in terms of professional, industry, and legislation knowledge.
• Contribute to continuous innovation through the development, sharing, and implementation of new ideas.
• Take ownership of driving career development.
• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Positively influence and participate in change initiatives.
• Continuously develop own expertise in terms of professional, industry, and legislation knowledge.
• Contribute to continuous innovation through the development, sharing, and implementation of new ideas.
• Take ownership of driving career development.

Assist with innovative ideas with regards to financial controls & planning (Finance)

• Identify opportunities to enhance cost-effectiveness & increase operational efficiency within the business.
• Demonstrate accountability & responsibility for Company resources allocated to you, with due respect.
• Provide input with regards to potential business risks & mitigation.

Competencies    

• Business acumen
• Client/stakeholder commitment
• Drive for results
• Leads change and innovation
• Impact and influence
• Self-awareness and insights
• Diversity and inclusiveness

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Role Purpose    

• The role incumbent will perform complex desktop investigations into allegations of fraud, waste, and abuse within the medical aid industry. The successful candidate will be required to testify and give evidence in court and various regulatory disciplinary proceedings based on the case reports prepared by the candidate. Must be willing to travel on behalf of the office when required. 

Requirements    
Qualifications

• Matric certificate
• Degree in Forensics, Compliance, Accounting, Investigations and Forensic Accounting, Commerce, Auditing or Forensic Auditing 

Experience 

• At least 3 years forensic or investigative experience (commercial and/or desktop)

Knowledge

• Forensic Investigations
• Data interpretation
• Report writing
• Medical Industry knowledge (Advantageous)

Duties & Responsibilities    

• Performing (desktop) investigations into allegations of fraud, waste, and abuse using outputs of large data sets from MS Excel and other applications.
• Conducting investigative interviews with scheme members, healthcare service providers, members and other third parties to validate findings.
• Interpreting collected data and compiling comprehensive case reports using Ms Word.
• Reporting cases to the relevant Regulatory Bodies or to SAPS.
• Testify in criminal proceedings against service providers or members being prosecuted by the scheme.
• Testify and give evidence in civil; regulatory; society etc. hearings against service providers.
• Preparing; indexing and paginating investigation packs to be assigned to legal; the Filed Investigators or Regulatory bodies.
• Build and maintain relationships with clients and internal and external stakeholders.
• Perform duties within defined turnaround times Deliver on service level agreements applicable to clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
• Continuously monitor your case investigation turnaround times and the quality of your written reporting.
• Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive expected service levels at the expected standard.
• Provide management with relevant information to assist with managing client query processes.
• Continuously develop own expertise in terms of industry and forensic investigations.
• Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
• Take ownership for driving your own career development.
• Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans when requested.
• Escalate unresolved policy and governance compliance issues via appropriate channels for investigation and resolution purposes.

Competencies    

• An ability to analyse and interpret large amounts of complex data in Excel
• Strong time management skills 
• Proven and exceptional organising and coordinating skills

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Role Purpose    

• MML Infrastructure and Operations division is looking for a Unix engineer in the Linux team. The focus of this position will be on System Administration, automation, introduction of dev-ops principles and transforming the environment to Infrastructure as code.

Requirements    

• Extensive Knowledge of Linux (Red-Hat/CentOS) RHEL Certification preferred.
• Server clustering
• Problem identification and determination.
• Backup and Recovery
• Networking (TCP/IP)
• Authentication - PAM/AD Integration
• Scripting – Bash, Perl (Read) & Python
• Unix Security
• Knowledge of DevOps, and basic SDLC processes
• Understanding and knowledge of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL)
• Virtualisation (VMWare)
• Containerisation (PODMAN, Docker and ContainerIO)
• Database and Application knowledge will be a benefit
• 6+ Years IT infrastructure and operating system experience
• 4+ Years LINUX experience
• Scripting and automation
• Tertiary IT qualification (3 years degree/NQF Level 5) Or closely aligned experience

Duties & Responsibilities    

• Monitor & systems performance management.
• Ensure availability and performance of all infrastructure systems.
• Maintain and service components for Linux servers and storage according to best practices and in a cost-effective manner.
• Implementation of Infrastructure changes
• Incident, Problem, Change management.
• Patch Management.
• Standby
• Use shell scripting and Ansible to automate all operational processes and changes
• Engage with MMI Infrastructure and Operations as well as business consumers of compute infrastructure to plan changes and maintenance tasks.
• Capacity planning & workload balancing
• Comprehension of Benchmark standards. (CIS)

Competencies    

• Strong leadership Skills
• Excellent interpersonal skills in areas of engagement with business.
• Excellent verbal and writing skills, both technical and non-technical.

Closing Date    
2023/03/10

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Role Purpose    

• The O365 Technical Lead  will plan, organise and ensure a stable operation of the organisations IT infrastructure. This role includes developing, maintaining, documenting, supporting and optimising key functional areas within the Microsoft O365 suite across Multi Tenants.

Requirements

• 8+ Years Relevant IT Experience
• Experience in dealing with teams within geographical and technical complex environment
• Microsoft Server 2012,2016,2019
• Microsoft Exchange 2010,2013,2016, 2019, DAG                             
• Mimecast Email gateway Management                                                             
• O365 Suite /Azure Administration
• All releated O365 Products (MS Teams / Yammer ect)                  
• ITIL v3/4
• MCSE/MCIP or Recognised Degree/Diploma
• 0365/Exchange Certifications/Azure

Duties & Responsibilities    

• Manage and resolve incidents within SLA.
• Provide Excellent customer service 
• Implement permanent solutions or workarounds that will result in a reduction of incidents.
• Identify Problems and Re-occurring themes and escalate through the appropriate forums.
• Implement changes according to the agreed change management processes.
• R&D and propose and implement Continuous Service Improvement Initiatives.
• Mentor and Training Junior staff members to ensure knowledge transfer.
• Design / Document New and Existing Solutions 
• Complete Daily / weekly / monthly health checks and reporting.
• Test and monitor system performance and provide reports and statistics.
• Implement project requirements according to the defined scope.
• Implement security controls according to best practice. 
• Identify and escalate risks.
• Act in accordance with company policies and procedures.
• Identify opportunities to enhance cost effectiveness and increase operational efficiency 
• Manage financial and other company resources under your control with due respect. 
• Positively influence and participate in change initiatives
• Behave in a manor that promotes the company values.
• Develop and maintain productive and collaborative working relationships with peers and stakeholders 

Competencies    

• Good time management, problem solving skills and communication skills.
• Ability to make fast and logical decisions
• Teamwork and collaboration
• Verbal and written communication
• Documentation and solution scoping
• Detail-oriented
• Display initiative
• Teach Others / Teach Self 

Closing Date    
2023/03/10