Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consistent excellence in operational execution to retailers and man...
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Description
- We are on the lookout for a Brand Ambassador in BFN.
As a Brand Ambassador, you will be responsible for:
- Administration
- In-store Sales and Marketing
- Customer Satisfaction and Service
- Effective implementation of promotions
- Drive sell-out
Requirements
- 1 – 2 years’ experience in retail, sales and promotions||Essential / Minimum|0-5 years|
- Grade 12/NQF level 4
- Communication skills (verbal & written)
- Customer service skills
- Interpersonal skills
- Product/category knowledge
- Negotiation skills
- Selling skills
- Planning & prioritisation
- Multi-tasking
- Persuasion skills
- Technology skills
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Description
- We are looking for a Product Consultant in Pretoria to ensure product/service exposure, increased sales, and achievement of targets by representing the company and its services to the trade in-store and growing the customer base within the forecourt.
As a Product Consultant, you will be responsible for:
Customer Experience Management
- Manage customer vetting and registration
- Manage rental process
- Gather feedback and suggestions from customers to continuously improve the rental service
- Monitoring and managing inventory including the storing, tracking and maintenance of equipment
Inventory Management
- Monitoring and managing inventory including the;
- Storing
- Tracking
- Maintaining of equipment
- Charging devices
Managing & Ensuring Compliance
- Standards & Discipline Management
- Brand Management & Compliance onsite
- HSSE compliance
- Non-Compliance Escalation
- Reporting and KPI's
Delivery of Quality Reporting & Insights
- Feedback on what is working and what is not working,
- Red flag escalations of issues encountered on the sites,
- Speedy response to resolve issues that are encountered,
- Provide insights gained from customer interactions
Administration
- Capture daily, weekly and monthly reports based on customer interactions and sales
- Identify challenges and corrective actionsCustomer Satisfaction and Service
- Gather feedback from customer complaints, queries and requests and ensure resolution
- Build and maintain strong working relationships
Requirements
Minimum Qualifications:
Minimum Experience:
- 2-3 years’ experience in commission-based sales in Retail environment
Knowledge, Skills & Abilities:
- Sales and Marketing knowledge
- Customer Service Skills
- Self management
- Effective administration and communication skills
- Knowledge and understanding of renewable energy
- Literacy – MS Office
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Description
- We are on the lookout for a Brand Ambassador in Menlyn.
As a Brand Ambassador, you will be responsible for:
- Administration
- In-store Sales and Marketing
- Customer Satisfaction and Service
- Effective implementation of promotions
- Drive sell-out
Requirements
- 1 – 2 years’ experience in retail, sales and promotions
- Grade 12
- Communication skills (verbal & written)
- Customer service skills
- Interpersonal skills
- Product/category knowledge
- Negotiation skills
- Selling skills
- Planning & prioritisation
- Multi-tasking
- Persuasion skills
- Technology skills
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Description
KEY RESPONSIBILITIES:
Store Placement:
- Be placed in stores according to the HP Retail Store Base and current structure, ensuring optimal coverage and representation.
Policy Adherence:
- Follow the policies and guidelines communicated by the store, maintaining compliance with regulations and standards.
Weekly Meetings:
- Meet with the Area Manager once a week for reports, concerns, feedback, plans, directives, and material handover such as POSM and challenges.
Weekend Activations:
- Conduct weekend activations as mandatory activities, engaging with customers and promoting HP products.
Execution Excellence:
- Secure the #1 position in store for all executions, ensuring optimal visibility and prominence of HP products.
Price Ticket Maintenance:
- Ensure daily maintenance of correct price tickets in store, both on and off promotion, to accurately reflect pricing and promotions.
Merchandising Execution:
- Execute in-store merchandising according to HP and Retailers' directives and/or planograms, maintaining consistency and quality.
Relationship Building:
- Build fruitful relationships with retailers and their staff, fostering collaboration and support for HP products.
Professionalism:
- Adhere to a dress code supplied by HP, always presenting a professional and polished image.
Demonstrations and Engagement:
- Conduct demonstrations as required and aligned with key SKUs and product focus, engaging with customers to showcase product features and benefits.
Hygiene and Maintenance:
- Ensure demo product maintenance and hygiene, always keeping demonstration materials clean and presentable.
Event Support:
- Provide support to retailers when HP Brand is involved with store-related events or activities, contributing to the success of promotional initiatives.
Requirements
QUALIFICATIONS AND SKILLS:
- High school diploma or equivalent required; additional education or training in sales or marketing preferred.
- Previous experience in retail sales, customer service, or brand promotion preferred.
- Excellent communication and interpersonal skills, with the ability to engage effectively with customers and retailers.
- Strong presentation skills, with the ability to showcase product features and benefits in a compelling manner.
- Detail-oriented with a focus on execution excellence.
- Ability to work independently and manage time effectively in a fast-paced retail environment.
ATTRIBUTES:
- Enthusiastic and outgoing with a passion for customer engagement.
- Professional demeanour with a commitment to representing the HP brand with integrity.
- Adaptability and flexibility to work weekends and accommodate changing schedules.
- Team player with a collaborative mindset and willingness to support team objectives
go to method of application »
Description
KEY RESPONSIBILITIES:
Store Placement:
- Be placed in stores according to the HP Retail Store Base and current structure, ensuring optimal coverage and representation.
Policy Adherence:
- Follow the policies and guidelines communicated by the store, maintaining compliance with regulations and standards.
Weekly Meetings:
- Meet with the Area Manager once a week for reports, concerns, feedback, plans, directives, and material handover such as POSM and challenges.
Weekend Activations:
- Conduct weekend activations as mandatory activities, engaging with customers and promoting HP products.
Execution Excellence:
- Secure the #1 position in store for all executions, ensuring optimal visibility and prominence of HP products.
Price Ticket Maintenance:
- Ensure daily maintenance of correct price tickets in store, both on and off promotion, to accurately reflect pricing and promotions.
Merchandising Execution:
- Execute in-store merchandising according to HP and Retailers' directives and/or planograms, maintaining consistency and quality.
Relationship Building:
- Build fruitful relationships with retailers and their staff, fostering collaboration and support for HP products.
Professionalism:
- Adhere to a dress code supplied by HP, always presenting a professional and polished image.
Demonstrations and Engagement:
- Conduct demonstrations as required and aligned with key SKUs and product focus, engaging with customers to showcase product features and benefits.
Hygiene and Maintenance:
- Ensure demo product maintenance and hygiene, always keeping demonstration materials clean and presentable.
Event Support:
- Provide support to retailers when HP Brand is involved with store-related events or activities, contributing to the success of promotional initiatives.
Requirements
QUALIFICATIONS AND SKILLS:
- High school diploma or equivalent required; additional education or training in sales or marketing preferred.
- Previous experience in retail sales, customer service, or brand promotion preferred.
- Excellent communication and interpersonal skills, with the ability to engage effectively with customers and retailers.
- Strong presentation skills, with the ability to showcase product features and benefits in a compelling manner.
- Detail-oriented with a focus on execution excellence.
- Ability to work independently and manage time effectively in a fast-paced retail environment.
ATTRIBUTES:
- Enthusiastic and outgoing with a passion for customer engagement.
- Professional demeanour with a commitment to representing the HP brand with integrity.
- Adaptability and flexibility to work weekends and accommodate changing schedules.
- Team player with a collaborative mindset and willingness to support team objectives
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Description
- An operational leader who ensures growth for clients, customers and Smollan by proactively influencing and managing relationships between the client, customers and employees; spotting opportunities and providing
- insights: managing the resources required to ensure efficient and effective day-to-day operations; and acting as a Smollan people custodian, leader and people manager.
With the following key responsibilities and deliverables
- Pro-Active Operational Excellence|
- Business Insights and Execution|
- Teamwork and Self-Management|
- Stakeholder Engagement|
- People Management|
- Manage Promotional Activity|
- Achieve POP Objectives|
- Monitor New Innovations|
- Efficient Achievement of Targets|
- Control Expenses|
Requirements
- 2-3 years’ sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
- Relevant Diploma at NQF level 5
- Code 8 Driver’s license
- Communication skills (verbal & written)
- Analysis & problem solving
- Computer literacy
- Business acumen
- Commercial awareness
- Attention to detail
- Pro-active thinking
- Leadership skills
- Planning & organising
- Negotiation skills
- Sales management skills
- Decision making skills
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Description
- Manage Promotional Activity|
- Pro-Active Operational Excellence|
- Teamwork and Self-Management|
- People Management |
- Efficient Achievement of Targets|
- Monitor New Innovations|
- Business Insights and Execution|
- Control Expenses|
- Stakeholder Engagement|
- Achieve POP Objectives|
Requirements
- 3-5 years sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
- Relevant Diploma/Degree at NQF level 6 or 7
- Code 8 Driver’s license
- Sales management skills
- Decision making skills
- Communication (verbal & written)
- Analysis & Problem Solving
- Computer literacy
- Business acumen
- Commercial awareness
- Attention to detail
- Pro-active thinking
- Leadership Skills
- Planning & organising
- Negotiation skills
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Description
- We are seeking a dynamic and results-driven Sales Manager in our Customer Interaction Centre cluster. The successful incumbent will be responsible for overseeing the day-to-day operations, managing a high-performing team and driving sales growth through exceptional customer engagement.
KEY DELIVERABLES:
Strong understanding of:
- FSCA regulations (Financial Advisory and Intermediary Services Act).
- National Credit Act (NCA) compliance for lending products.
- Protection of Personal Information Act (POPIA) and data privacy best practices.
- Ethical sales practices in insurance, banking, and credit sales.
- Ability to interpret sales performance reports, customer financial data and market trends to inform strategic decisions.
- Proficiency in CRM systems, predictive analytics, and AI-driven sales optimisation tools.
- Strong knowledge of South African consumer financial behaviour, including credit affordability, investment trends and insurance needs.
- Experience selling financial products responsibly and transparently, ensuring customers understand their financial commitments.
- Proven ability to lead, inspire and develop high-performing sales teams within a regulated financial services environment.
- Strong experience in designing and implementing sales incentive structures that balance revenue growth and compliance integrity.
- Ensure effective allocation of resources in line with budgets to ensure customer satisfaction.
- Identify and implement efficiency measures to maximise sales performance and control costs.
- Monitor and analyse sales metrics, sales pipeline and forecasting with accurate reporting.
- Identify, assess, and mitigate risks associated with new and existing clients.
- Cultivate and maintain strong relationships with key clients and stakeholders.
- Ensure strong customer service levels are maintained to ensure customer/client satisfaction and retention.
- Address all escalated matters and devise effective solutions
Requirements
- Bachelor’s degree in finance, Accounting, Customer marketing or a related field.
- 5+ years’ experience in a contact centre sales management role, preferably in banking, insurance, credit, or financial advisory services.
- Demonstrated ability to drive revenue growth while ensuring compliance with South African financial regulations.
- Regulatory and Client expertise
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Description
- Effective client and customer relationship management|
- Achievement of sales targets|
- Effective operational management|
- Effective people management |
- Effective budget and financial management (as required by Business Unit)|
- Effective knowledge sharing (including management of field intelligence)|
- Effective administration and asset management|
- Effective teamwork and self-management|
Requirements
- 5 – 6 years’ relevant experience in FMCG or sales environment|5|Essential / Minimum|0-5 years|
- Relevant Diploma or Degree at NQF level 7
- Strategic thinker and analytical skills
- Ability to influence and motivate others
- Excellent leadership
- Good business and financial acumen
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Description
GENERAL OBJECTIVE:
- As a Brand Ambassador at Versuni, your primary objective is to represent the Philips brand within designated retail stores, promoting product awareness, driving sales, and fostering positive relationships with both retailers and consumers. Through your engagement and expertise, you play a crucial role in enhancing the visibility and availability of Philips Domestic Appliances products, ensuring alignment with Versuni's mission of turning houses into homes.
KEY RESPONSIBILITIES:
Store Placement:
- Be placed in stores according to the Philips Retail Store Base and current structure, ensuring optimal coverage and representation.
Policy Adherence:
- Follow the policies and guidelines communicated by the store, maintaining compliance with regulations and standards.
Weekly Meetings:
- Meet with the Regional Field Manager once a week for reports, concerns, feedback, plans, directives, and material handover such as POSM and demo ingredients.
Weekend Activations:
- Conduct weekend activations as mandatory activities, engaging with customers and promoting Philips products.
Execution Excellence:
- Secure the #1 position in store for all executions, ensuring optimal visibility and prominence of Philips products.
Price Ticket Maintenance:
- Ensure daily maintenance of correct price tickets in store, both on and off promotion, to accurately reflect pricing and promotions.
Merchandising Execution:
- Execute in-store merchandising according to Philips and Retailers' directives and/or planograms, maintaining consistency and quality.
Relationship Building:
- Build fruitful relationships with retailers and their staff, fostering collaboration and support for Philips products.
Professionalism:
- Adhere to a dress code supplied by Philips, presenting a professional and polished image at all times.
Demonstrations and Engagement:
- Conduct WET/DRY demonstrations as required and aligned with key SKUs and product focus, engaging with customers to showcase product features and benefits.
Hygiene and Maintenance:
- Ensure demo product maintenance and hygiene, keeping demonstration materials clean and presentable at all times.
Event Support:
- Provide support to retailers when Philips Domestic Appliances Brand is involved with store-related events or activities, contributing to the success of promotional initiatives.
Requirements
QUALIFICATIONS AND SKILLS:
- High school diploma or equivalent required; additional education or training in sales or marketing preferred.
- Previous experience in retail sales, customer service, or brand promotion preferred.
- Excellent communication and interpersonal skills, with the ability to engage effectively with customers and retailers.
- Strong presentation skills, with the ability to showcase product features and benefits in a compelling manner.
- Detail-oriented with a focus on execution excellence.
- Ability to work independently and manage time effectively in a fast-paced retail environment.
ATTRIBUTES:
- Enthusiastic and outgoing with a passion for customer engagement.
- Professional demeanour with a commitment to representing the Philips brand with integrity.
- Adaptability and flexibility to work weekends and accommodate changing schedules.
- Team player with a collaborative mindset and willingness to support team objectives.
- Goal-oriented with a drive to achieve sales targets and promote brand awareness.
Method of Application
Use the link(s) below to apply on company website.
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