Current Vacancies at Believe Resourcing

Responsibilities:

• Create incoming incident and update client with necessary information
• Update Athena errors and resolutions errors on Service Now
• Manage created incidents according to KPI’s
• Liaise with credit control to release all purchase holds
• Generate quotations for chargeable incidents
• Capture and process required information and documentation for chargeable incidents
• Create and resolve workshop incidents on Service Now
• Process documentation for delivery / collection of equipment
• Filing of all service-related documentation
• Manage and prioritise all major and SLA Clients
• Resolve incidents for HP, Lexmark, Ricoh, and Epson as per prescribed SOP

Requirements:

• Grade 12
• Computer literate
• Customer contact centre experience will be advantageous
• Service Now and Anthena experience will be advantageous

Skills & Attributes:

• Excellent communication skills – written and verbal
• Efficient in both English and Afrikaans – written and verbal
• Professional telephone etiquette
• Strong customer focused
• Ability to work under pressure
• Strong client liaison skills

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Qualifications

• Grade 12 or equivalent

Skills

• Excellent Communications Skills
• Self-motivation
• Cold Calling
• Customer Facing Skills, appointments and sales presentations

Requirements

• Minimum 2 years sales experience in the ICT sector
• Valid drivers license & reliable vehicle
• Cellular Phone
• Self-motivated to develop and maintain existing customers
• Enthusiastic attitude and proactive customer engagement
• Sound knowledge of selling copier/printers, telecommunication, Wireless/Fibre Connectivity, Cloud services, CCTV, Solar and other solutions will be an advantage
• No Criminal record

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Qualifications

• Grade 12 or equivalent

Skills

• Excellent Communications Skills
• Self-motivation
• Cold Calling
• Customer Facing Skills, appointments and sales presentations

Requirements

• Minimum 2 years sales experience in the ICT sector
• Valid drivers license & reliable vehicle
• Cellular Phone
• Self-motivated to develop and maintain existing customers
• Enthusiastic attitude and proactive customer engagement
• Sound knowledge of selling copier/printers, telecommunication, Wireless/Fibre Connectivity, Cloud services, CCTV, Solar and other solutions will be an advantage
• No Criminal record

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Key Responsibilities

• Evaluate and streamline support service processes, including internal inquiries, warranty claims, and stock requests.
• Ensure adequate staffing levels, equipment, and supplies to support service operations.
• Collaborate with suppliers to ensure timely delivery of stock.
• Quality Control
• Conduct regular audits and inspections to identify and rectify issues.
• Prepare and present regular reports to senior management, highlighting key performance metrics, achievements,  and areas for improvement in support services
• Ensure that support operations comply with all relevant industry regulations and safety standards.

Qualifications

• Matric
• Tertiary qualification in purchasing/supply chain (beneficial)
• Financial acumen (invoicing, quotes)
• Minimum 3 years experience in a purchasing, buying, and store role
• Stock control
• Strong analytical and problem-solving skills
• Exceptional communication and interpersonal skills.

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Principal Duties and Responsibilities: 

• Teaching, engaging, informing and inspiring staff and students through both classroom and online delivery of lectures, tutorials and seminars.  
• To develop required teaching material for both classroom and online delivery and to contribute to the maintenance and development of existing courses.  
• To develop and run effective assessments and ensure adequate feedback to students is provided. 
• To actively promote the degrees in conjunction and liaise with the external sensor to ensure effective moderation of the course, in line with university requirements. 
• To liaise with the Head of Computing on the development of curriculum and strategic direction in the subject area. 
• To foster and maintain links with the industry sector at a local and national level. 
• To assist in marketing the course, as required. 
• To supervise the work of students in areas such as personal projects, fieldwork and industry placements. 
• To communicate effectively with colleagues and students through internal networks, and the sharing of ideas and information. 

Requirements:

• A PHD degree in Information Technology, Computer Science, Information Systems, or a related field.
• Several years of experience in IT audit, information security, or related field.
• Experience in academia, teaching at college or university level.
• Strong communication skills to effectively convey complex IT audit concepts to students.
• Research skills to stay updated with the latest developments in IT auditing and cybersecurity.
• Ability to develop and update curriculum based on evolving industry standards and practices.

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About the role

• As a B2B Sales Development Representative, your goal is to pitch (SaaS) software products from well-known B2B partners to potential customers and arrange appointments with decision-makers for consultations.
• The entire first phase of new customer business belongs to you - from initial contact (cold
• outreach) to scheduling
• You will become a product expert yourself and belong to the sales elite in the B2B SaaS business
• in a short time

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 Minimum Requirements

• Experience in CCTV, PABX and office automation sales
• Added advantage: experience in solar sales
• Minimum 5 years sales experience
• Grade 12/ Matric and Sales Management qualification advantageous
• Valid driver’s license & reliable vehicle
• Good communication skills, professional appearance
• Self-motivated and driven
• Develop and execute strategic pan to achieve sales targets and expand our customer base
• Achieve/excees monthly and annual sales targets as set out in monthly/annual budgets.
• Understand category-specific landscapes and trends
• Establish, maintain & develop business relationships

go to method of application »

 Minimum Requirements

• Experience in CCTV, PABX and office automation sales
• Added advantage: experience in solar sales
• Minimum 5 years sales experience
• Grade 12/ Matric and Sales Management qualification advantageous
• Valid driver’s license & reliable vehicle
• Good communication skills, professional appearance
• Self-motivated and driven
• Develop and execute strategic pan to achieve sales targets and expand our customer base
• Achieve/excees monthly and annual sales targets as set out in monthly/annual budgets.
• Understand category-specific landscapes and trends
• Establish, maintain & develop business relationships

go to method of application »

 Minimum Requirements

• Experience in CCTV, PABX and office automation sales
• Added advantage: experience in solar sales
• Minimum 5 years sales experience
• Grade 12/ Matric and Sales Management qualification advantageous
• Valid driver’s license & reliable vehicle
• Good communication skills, professional appearance
• Self-motivated and driven
• Develop and execute strategic pan to achieve sales targets and expand our customer base
• Achieve/excees monthly and annual sales targets as set out in monthly/annual budgets.
• Understand category-specific landscapes and trends
• Establish, maintain & develop business relationships

go to method of application »

Duties

• Liasing telephonically with Customers
• Quoting customers & following up
• Promote all products and services
• Develop & execute a strategic plan to achieve sales & quote targets and expand our customer base
• Establish, maintain & develop business relations

Skills

• Pressure Handling
• Problem Solving
• Self motivated
• Team Player
• Presentation skills
• Keen eye for attention to detail
• Task driven
• Customer Facing Skills

Qualifications

• Grade 12 or equivalent

Requirements

• Office supplies sales experience
• Code B License & reliable vehicle
• Computer Literate