Current Vacancies at BET Software

We Want You:

We are a Team of problem-solvers that are creating stronger and more sustainable tech solutions. In our Team, you won’t just talk about progress and innovation – we believe you will make it happen.

Are you an expert that can support all IT Helpdesk services by providing day-to-day technical support to all internal users in the company? Are you comfortable providing remote desktop support for Windows applications including VoIP, surveillance, network faults, user administration, and responding to customer queries as the first point of contact? Can you do all this while adhering to all policies and procedures of the BET Software IT Helpdesk Department? If that sounds like you, then we have the perfect opportunity for you as an IT Helpdesk Technician.

You Bring:

• Diploma or Degree in Computer Systems is advantageous.
• Microsoft Technology Associate (MTA) or Microsoft Technology Associate (MCSA) required.
• Microsoft Systems Engineer (MCSE) advantageous.
• Experience with Office 365 and Azure advantageous.
• ITIL Foundation certification required.
• At least 3 years of experience in supervising or being a Team Lead within a service desk/helpdesk environment, infrastructure remote support.

What You’ll Do:

• Provide daily direction and communication to Team Members to ensure helpdesk tickets are answered promptly and efficiently.
• Assist the Team in resolving complaints and escalations from end users and management.
• Administer customer service duties such as quality analysis on call and ensure fast turnaround time on ticket resolution.
• Oversee the tickets to completion.
• Conduct scrum meetings with the IT Helpdesk Team as the scrum master.
• Provide the Team with effective and efficient troubleshooting methodology to ensure the efficiency of the Team.
• Be the point of contact for all time and attendance issues the Team Members might have.
• Interface when necessary, with stakeholders or 3rd party vendors to obtain any assistance required.
• Ensure correct entries are inserted into the IT Service Management Tool 4Me and Genesys.
• Provide hands-on, day-to-day technical support for Team Members.
• Responsible for all connectivity alerts and backup alerts.
• Point of contact for customer complaints or escalations.
• Compile technical standard operating procedures for all known errors.
• Ensure adherence to policies and procedures by Team Members and to continuously evaluate for improvements.
• Demonstrate professional skills and a high standard of integrity.

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You Bring:

• Bachelor's degree in Literature, Journalism, Marketing, Communications, or a similar field.
• A minimum of 3 – 5 years of experience in content creation, Marketing, Communications, or a similar field.
• A minimum of 4 – 6 years of experience in a managerial role.
• Hands-on experience with MS Office and WordPress.
• Basic technical knowledge of HTML and web publishing.
• Good knowledge of various content platforms such as social media, blogs, and print media.
• Good organisational and time-management skills, including the ability to pay attention to detail.
• Exposure to managing projects, from inception to execution.
• Good knowledge of content and layout design tools such as Adobe InCopy, InDesign, SEO, SMO, and PPC.
• Excellent written and verbal communication skills.
• The ability to keep abreast of content and consumer trends and advancements in technology.
• Strong aesthetic skills with the ability to combine various colours, fonts, and layouts.
• The ability to pay attention to visual details.
• The ability to meet deadlines and collaborate with a Team.

What You’ll Do:

• Writing, editing, and proofreading content. This should be done before publishing SEO content pieces.
• Writing clear marketing copy to promote our products/services, as well as for events and publications.
• Leading a Team of writers and overseeing content creation for the company website.
• Liaising with content writers to ensure brand consistency.
• Providing editorial, creative and technical support to Team Members.
• Coordinating with the Marketing, Design, and Copy Teams to ensure the timely delivery of assignments.
• Formulating a cross-platform content strategy.
• Brainstorming with Team Members to develop new ideas.
• Building a following on social media.
• Developing a content strategy aligned with short-term and long-term marketing targets – this must effectively reach the desired target audience.
• Creating and publishing engaging content – this includes managing the created content across all platforms, including email and social media.
• Collaborating with Marketing and Design Teams to plan and develop site content, style and layout.
• Ensuring compliance with laws (e.g. copyright and data protection).
• Staying up-to-date with developments and generating new ideas to draw audience attention.
• Researching content and consumer trends to ensure that content is relevant and appealing.
• Tracking web analytics to ascertain content engagement levels.
• Managing content calendars and ensuring that the content remains consistent across all platforms.
• Tracking consumer and content analytics and generating reports and presentations.
• Identifying customers’ needs and gaps in our content, and recommending new topics.
• Keeping up-to-date with content trends, consumer preferences, and advancements in technology.

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We Want You:

Calling all marketing mavens and coordination connoisseurs! Are you ready to take the stage as our Senior Marketing Coordinator extraordinaire?  Your marketing magic will orchestrate mind-blowing marketing initiatives across our company. From digital domains, to social media spectacles, you'll make our brand shine like a supernova on every platform.

Can you imagine painting with vibrant branding elements, creating an unmistakable harmony across the marketing universe? How about coordinating eye-catching content that captivates our audience and sparks curiosity to explore the BET Software galaxy?

You won’t be just a marketing marvel, but an analytics alchemist too! You’ll track, measure, and analyse campaign impact, revealing the secret sauce behind our success. Fine-tuning strategies and staying light years ahead of the competition will be part of this adventure.

In an environment where innovation and creativity shine, are you ready to shine brighter than a shooting star? Thrilling missions and a culture of imagination and camaraderie await, so, come join the brilliant minds on our Team who are passionate about marketing.

You Bring:

• Relevant degree in Marketing/Communications or related field.
• 2 – 3 years of Marketing and/or Digital Marketing experience.
• 0 – 1 years of management experience.
• 3 – 5 years of event or project management experience.
• Critical thinking with strong problem-solving skills and research proficiencies.
• The ability to comprehend and interpret strategies and consumer behaviour.
• Knowledge of Content Management Systems (CMS).
• Strong MS Office and Google Suite knowledge.
• The ability to gather large amounts of data and convert it into meaningful analysis.
• Solid organisational skills and being detail-oriented.
• The ability to work under pressure and meet strict deadlines.
• A creative mind with strong written and verbal communication skills.
• The ability to simplify complex information into a user-friendly format.
• The ability to be a consistent Team player who is willing to go the extra mile to ensure Team success.
• Excellent communication skills (verbal and written).
• Strong research skills, the ability to pay attention to detail, and taking accountability.
• The ability to work in a fast-paced, growing environment under pressure.
• Strong planning and problem-solving skills.
• Excellent reporting skills.

What You’ll Do:

• Market segmentation and aligning events and concepts for specific markets.
• Event management, including planning, branding and working with social media and the Marketing Team for promotions.
• Assist with division coordination, which could include product ordering, sample coordination, marketing material distribution (POS and merchandising solutions), etc.
• Be responsible for enhancing the company website and intranet, and create content for newsletters, press releases and social media sites.
• Monitor social pages on a constant basis ensuring that the brand image is kept active.
• Handle regional specific campaigns and events roll out such as Team culture initiatives and Townhalls.
• Analyse competitors and trends to ensure our brand remains innovative and ahead of the competition.
• Identify synergies to exploit for business growth and brand awareness.
• Assist to amplify CSI projects for the benefit of growing the BET brand.
• Report on all activities.
• Develop long-term marketing strategies and establish attainable tangible goals for the Marketing Team.
• Work with other departments to ensure that marketing activities are in line with the larger goals of the entire company.
• Set marketing budgets, create projects, direct resources, and establish benchmarks that ensure budget goals are met.
• Develop strategies and plans to increase brand awareness and market share.
• Analyse data, including financial statements, market research, and customer surveys, to identify trends that could affect the company’s products or services.
• Utilise digital, traditional and direct marketing tactics that achieve measurable results.
• Conduct market research to identify potential customers and analyse their needs and interests.
• Develop marketing plans and strategies, such as creating brochures, flyers, or other printed materials for use in advertisements or mailings.
• Review and approve advertisements, brochures, flyers, commercials, and other marketing materials created by advertising agencies or other companies on behalf of clients.
• Create budgets for marketing campaigns and ad campaigns for specific clients.
• Identify and assess new technologies or trends in marketing that could affect the company and business strategy or goals.
• Establish and maintain relationships with clients and other contacts in the industry to promote products or services.
• Coordinate with designers and other Team Members to create effective advertising campaigns

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We Want You:

We are searching for a technical mastermind, an expert communicator and a natural leader. Head of Software Development, do you have what it takes to develop and deliver a strategic technological vision and direction for software development in a fast-paced industry? Can you lead and manage the software development process, as well as guide talented Teams to deliver software, and architecture that meets the needs of customers while positioning us ahead of our competitors? Then we have an incredible opportunity for you.

At BET Software, you’ll work with a dynamic and diverse leadership Team to implement and maintain a continuous improvement plan for software development to drive consistent standards and approaches throughout our Teams. You will work across the Software Development Life Cycle ensuring that our Team are using the latest and best technologies to keep our solutions at the forefront of the sports betting and gaming industry.

You Bring:

• At least 5 years’ experience managing Software Development Teams and Team Leads.
• At least 10 years in a technical role within the IT Software Development industry.
• Degree/diploma in IT or related certification.
• Innovative and strategic mindset, open to building resources and investigating new technologies fit for business.
• Experience ensuring timely project delivery.
• Strong stakeholder relationship management skills.
• Ability to work under pressure and in a fast-paced, growing environment.
• Strong planning and organisational skills.
• Reporting skills at executive management and board level.

What You’ll Do:

• Provide technical and architectural guidance to the Team.
• Ensure development standards and SDLC is adhered to by the Team.
• Ensure that the skills and experience of Teams are consistent with technological and business needs for current and future services.
• Manage the design, delivery and continuous improvement of IT solutions across the organisation in support of increasing the organisation’s levels of automation and innovation.
• Partner with individual operational departments to provide technical solutions to business requirements, manage expectations and ensure the delivered solution is fit for purpose and is delivered on time, based on provided deadlines.
• Utilise a variety of the technical tools that are provided to ensure maximum effectiveness of IT solutions. These tools will be based on industry best practices.
• Be a leader that sets the standard and expectations through example in his/her conduct, work ethic, integrity and character. Must be an inspiration to others and set a level of coding standards that need to be a benchmark for others to follow.
• Demonstrate the ability to successfully develop, adapt and deliver software solutions utilising skills in software design, program design & development using the latest software development methodologies. Effectively document these solutions for maintenance and hand these over for support.
• Take full responsibility of tasks and projects assigned and make the necessary corrections to bring these projects into alignment with business expectations.
• Lead discussions in the adoption of new technologies and be part of a committee dedicated to the continuous improvement of internal coding standards.
• Ensure that the stakeholders are completely aware of the effectiveness of the solution and are trained in the correct use of the delivered software.
• Create and maintain a positive and professional environment conducive to software development and mentoring.
• Report on software project deliverables to ensure all stakeholders are kept up to date on progress and ensure that deadlines are met.
• Demonstrate strong communication skills, both verbal and written. Willingness to work overtime to ensure the delivery of projects assigned and communicate effectively when timelines are in danger of not being met.
• Mentor Junior and Intermediate Developers by periodically reviewing checked in code to ensure that the standards expected are met and the logic within the code base is sound.

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We Want You:

Are you a savvy Senior Software Developer with excellent communication skills, and the drive to build high-quality systems? Do you have a knack for software development? How about a passion for creating solutions - one line of code at a time?
The Software Development Team of BET delivers betting solutions on a global basis. BET provides reliable, stable, scalable, robust, secure and continually evolving high-volume transaction systems using processes which are controlled, effective and efficient. BET’s responsibility is to develop, deliver and support applications, in which data is received from or rapidly made available to users of the system/s with an as high degree of integrity as possible.

You Bring:

• Bachelor’s degree in Computer Science, Software Engineering, or similar field;
• At least 5-7 years’ experience within a development environment;
• 3 - 5 years database experience or 5 - 7 years server/client-side language;
• Demonstrated leadership skills;
• Detailed knowledge of the SDLC and management of software projects;
• Good written and verbal communication skills;
• Strong attention to detail.

What You’ll Do:

• Design Fit for Purpose Solutions & Algorithms & planning;
• Implementation of a solution that is complete, efficient and compatible;
• Implementation – Ensure the Solution has a High Usability Factor;
• Implementation – Ensure the Solution is Reliable;
• Implementation – Ensure the Solution has Effective Security;
• Implementation - Ensure the Solution is Maintainable
• Testing, verification and deploying;
• Respond to Outages & Failures.