Current Vacancies at BET Software

We Want You:

Unlock the future of finance with BET Software! We're on the lookout for a dynamic Payments Consultant to join our team in Durban. In this role, you'll be at the forefront of fintech innovation, using your expertise to navigate the complex landscape of payments. As a key player in our financial technology company, you'll not only ensure seamless customer transactions but also champion compliance with regulatory standards and industry benchmarks. If you're passionate about shaping the future of payments and thrive in a fast-paced environment, we want to hear from you. Join us now.

You Bring:

• Relevant Degree/Diploma in Business, Finance or a related field (required).
• Knowledge of PASA, SARB, PIB and FIC regulations.
• Knowledge of VISA, Mastercard, ACH and relevant payment methods.
• A minimum of 2+ years of payments management experience, preferably within the e-commerce industry.
• Strong understanding of payment processing technologies, gateways, and fraud prevention.
• Knowledge of payment compliance standards and data security best practices.
• Excellent analytical and problem-solving skills.
• Proficiency in data analysis tools and payment-related software.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a cross-functional team environment.
• Attention to detail and a commitment to delivering a superior payment experience.
• Ability to multi-task in a deadline-driven environment and show initiative.
• Strong organisational and resourceful capabilities.
• High levels of attention to detail and resilience.

What You’ll Do:

Payment Strategy:

• Develop and implement a comprehensive payment strategy aligned with the business goals. Remain up to date on relevant industry, consumer protection, and banking and advertising regulations to ensure an ongoing ability to provide sound compliance advice.
• Analyse industry trends and emerging payment technologies to stay competitive.

Payment Processing:

• Oversee all aspects of payment processing, including credit card transactions, digital wallets, ACH transfers, and other payment methods.
• Assess and improve payment processes to enhance efficiency and reduce transactions.
• Monitor payment gateways, merchant accounts, and payment service providers to ensure reliability and security.

Fraud Prevention:

• Implement fraud prevention measures and continuously assess and improve them to protect against fraudulent activities.
• Collaborate with risk management teams to detect and mitigate payment-related risks.

Payment Experience Optimization:

• Work with UX/UI teams to improve the payment checkout process for customers, reducing friction and abandoned carts.
• Analyse customer feedback and data to identify and resolve payment-related issues promptly.

Vendor Management:

•  Evaluate and select payment service providers, negotiate contracts, and manage vendor relationships.
• Monitor vendor performance and ensure compliance with service level agreements.

Compliance and Security:

• Stay updated on payment industry regulations, such as PCI DSS, GDPR, and other relevant standards.
• Ensure our payment processes are compliant and secure, conducting regular audits and assessments.

Reporting and Analytics:

• Generate and analyse payment-related data and reports to identify trends, anomalies, and opportunities for improvement.
• Provide actionable insights to management and stakeholders.

Payment System Integration:

• Collaborate with IT and development teams to integrate payment systems seamlessly into our e-commerce platform.
• Troubleshoot and resolve any technical issues related to payment processing.

Customer Support:

• Assist customer support teams in resolving payment-related customer inquiries and issues.
• Develop and maintain a knowledge base for payment-related FAQs.

Visa and Mastercard Knowledge:

• Demonstrate expertise in Visa and Mastercard payment systems, rules, and procedures.

Technology Proficiency:

• Banking is increasingly reliant on technology. The consultant should understand banking software’s, data analytics, and digital banking solutions, particularly in the context of chargeback and dispute resolution systems.

Market Analysis:

• They should be skilled in market analysis and can provide insights and market trends, including how these relate to chargeback and dispute trends.

Chargeback and dispute:

• Handles customer disputes, maintains chargeback records, assists with the necessary documentation, and ensures our basis point remains below the accepted threshold.

Living our spirit:

As a Payments Consultant within our innovative company, embodying our core values is key to driving our collective success:

• Maintain accountability by ensuring that your role as a payment’s consultant is carried out in an ethical and compliant manner.
• Lead the way for developing and implementing comprehensive payment strategies aligned with our business objectives.
• Continuously staying abreast of evolving industry regulations and emerging technologies, this ensures we provide cutting-edge solutions which are compliant with the highest standards.
• Embrace the ever-evolving landscape by analysing trends and new technologies, ensuring we stay competitive and innovative in delivering seamless payment experiences to our customers.
• Successful collaboration is crucial for the team's achievements and the business's overall prosperity. Strive to amalgamate expertise from different teams, whether it's partnering with UX/UI Designersto improve payment processes or collaborating with risk management to fortify fraud prevention strategies. Together, our unified efforts ensure that every transaction reflects our steadfast commitment to maintaining high standards and security.
• Embrace your individuality, leveraging your skills to continuously improve our payment processes while ensuring compliance and security standards are met.
• Embodying these values isn't just about excelling in your role, it's about contributing to a vibrant team culture where every Team Member's distinct strengths and perspectives combine to create an environment of excellence and continuous growth.

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We Want You:

Are you ready to pioneer innovation and redefine the landscape of software development? BET Software is on the lookout for a dynamic Senior DevOps Engineer 1 to join our trailblazing team. In this role, you'll spearhead the delivery, optimisation, and maintenance of infrastructure databases and middleware capabilities, ensuring seamless support for the development and operation of cutting-edge solutions. Collaborating closely with dedicated teams, you'll review solution designs, implement infrastructure and applications, and provide mentorship to our DevOps team. If you're fueled by a passion for pushing the boundaries of software excellence, seize this opportunity and apply now to lead the charge into a future of endless possibilities!

You Bring:

• Diploma or Bachelor’s Degree in Computer Science/Information Technology or related.
• A minimum of 5 years in a Development/Deployments/IT focused role.
• Detailed knowledge of the SDLC and management of software projects.
• Previous Software Development skills.                                                                                                       
• Excellent verbal and written communication skills.
• Strong attention to detail.
• Must be able to adapt to work in a fast paced, dynamic environment.
• Resilience and capability to be forward thinking and learning.

What You’ll Do:
Technical responsibilities:

Deployments 

• Design & implement CI/CD solutions using most appropriate approved patterns and for single and multi-tier architectures.
• Track monitoring and alerting of downstream operations to identify issues with CI/CD.
• Identify patterns/changes post new CI/CD.
• Use monitoring to track changes in patterns of systems performance.
• Share successful patterns for building applications/services and deployments across teams and/or products.
• Be actively involved with roll-back/forward decision making.

 Planning preparation and participation 

• Planning preparation - Gather business system requirements.
• Identify all dependencies, including those which may not be immediately apparent.
• Act based on understanding/findings to reduce the possibility of failure.
• Planning - participate in project planning.
• Working with project managers and developers to get software and systems up and running in a timely manner and ensuring long-term scalability for the business. Share operational needs and development forecasts to allow for accurate planning of projects in a timely manner.
• Explain and help teams visualise the end-to-end flow of software, through DevOps.
• Help teams get a better understanding of the steps involved to get CI/CD done which in turns brings value to the customer.

Implementation of solution  

• Ensure solution has a High Usability factor, is reliable and maintainable.
• Understanding emerging technologies and methodologies such as microservices, and when to implement them.
• Understand and implement containerisation where the concept of virtualisation not only mimics the digital configuration of the hardware but also mimics the OS and libraries that encompass the entire runtime environment.
• Acquire all the skills needed to use and deploy:
• Server Virtualisation
• Network Virtualisation
• Provide/create/document and share diagrams of Infrastructure.

Support Testing and Verification 

• Ensure the project management team and management team are informed of potential risks due to unfixed defects or fix defects.
• Develop a continuous automated testing strategy that would ensure testing is performed earlier in the software lifecycle, increases quality, shortens the long test cycles, and reduces the possibility of defects making their way into the production code.
• Assist developers in practising high quality/velocity methodologies such as test-driven development (TDD).
• Ensure that each change is built and verified by means of tests and verifications that would quickly detect any integration errors.
• Recommend tools and techniques that will enable high velocity delivery of applications.

 Perform Monitoring and Configuration

• Ensure accelerated CI/CD with the use of continuous monitoring and configuration management tools.
• Perform upgrades and complete fixes within the production environment.
• Ensure that all modules are ready for production based on specific procedures.
• Ensure that the documenting of knowledge transfer happens.
• Perform ongoing evaluation of existing applications and platforms.
• Recommend solutions to enhance performance by gap analysis.
• Perform monitoring, configuration, maintenance and troubleshooting of the implemented solution.

Use Tools and Technologies

• Display a thorough understanding of DevOps key concepts.
• Display knowledge of various DevOps tools and technologies.
• Identify new tools which would improve the overall effectiveness of DevOps.
• Use tools to increase the overall development velocity and code quality.

Behavioural attributes:

Adaptably Resilient

• Adapts to change and is open to new ideas and willing to take on new responsibilities.
• Able to handle pressure and can effectively adjust plans to meet changing needs/demands.
• Changes his/her interpersonal style and approach based on the circumstances.
• Adapts behaviour to maintain cooperative relationships with others.
• Accepts changes to task, plans and procedures in order to align with strategic direction of the organisation and appropriately adjusts behaviour and activities to changing conditions.
• Maintains a positive attitude in the face of change.

Decision-Making Quality

• Makes confident, timely, fact-based decisions drawing on a broad range of resources through collaboration with others and ensures others understand the decision before moving forward.
• Considers short- and long-term implications of the decision.
• Able to logically defend and explain judgements and decisions.
• Takes steps to accurately define the problem before seeking a solution.
• Bases decisions and evaluations on a careful and systematic review of relevant facts and information.

Resourceful and improving

• Generates new ideas and challenges the status quo, takes risk, supports change and encourages innovation.
• Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible.
• Solves problems through questioning the status quo.

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We Want You:

Are you ready to dive into the dynamic world of marketing, where every day brings new challenges and opportunities? Join the CPT Team as our Marketing Coordinator, and you'll be the maestro behind brand development, crafting marketing masterplans, and orchestrating events that leave a lasting impact. Tracking results, drafting reports, and building key relationships are just a few notes in your symphony of success. If you're a marketing maven with a flair for strategy, creativity, and teamwork – prove it. Apply now and let's create marketing magic together in the world of BET Software!

You Bring:

• 2-3 years of Marketing and/or event coordination.
• Relevant degree in Marketing/Communications or related (essential).
• Event or project management experience advantageous.
• Knowledge of Content Management Systems (CMS).
• Excellent writing and research skills.
• Strong MS Office and Google Suite knowledge.
• The ability to gather large amounts of data and convert it into meaningful analysis.
• Solid communication, interpersonal, organisational skills and detail-oriented.
• The ability to work under pressure and meet strict deadlines.
• A creative mind with strong written and verbal communication skills.
• The ability to simplify complex information into a user-friendly format.
• The ability to be a consistent Team player who is willing to go the extra mile to ensure Team success.

What You’ll Do:

• Provide support to the Brand and Marketing Team and implement marketing plans across all platforms.
• Develop strategic brand and marketing initiatives and activities that support and deliver on key objectives.
• Create branded marketing and communication campaigns and support the Marketing and Design Teams by coordinating and collating content and schedules.
• Demonstrate a commitment to do whatever is required to get the job done right and with enthusiasm.
• Create, deliver, edit, and optimise marketing materials.
• Set up tracking and reporting systems for marketing campaigns and online activities.
• Conduct market research to identify marketing opportunities and negotiate coverage and partnerships.
• Traffic all marketing and communication efforts to appropriate channels and Team Members.
• Develop and manage internal communication platforms.
• Anticipate and proactively make the marketing lead aware of any and all expectational issues.
• Develop and implement events and promotions.
• Organise and streamline processes within the Marketing Team.
• Demonstrate sound judgement and effective problem-solving skills.
• Manage contractors, suppliers and other vendors.
• Monitor stock, budgets and reconciliations in real time reporting on any variances.
• Maintain strict confidentiality of sensitive information.
• Enforce adherence to quality standards as set forth by marketing lead and marketing manager.
• Simplify complex data into a user-friendly format such as reports including graphs, charts and other visual aids for clients and management.
• Monitor budgets and reconciliations in real time reporting on any variances.
• Ad hoc requests and tasks as required from time to time.
• Able to work weekends and after hours.
• Able to conduct desk drops to Team Members and take pictures to create hype around internal events.
• Ensure internal screens are updated to show relevant artwork.
• Manage the relationship with the remote Team to ensure an engaged experience virtually for all our events.
• Able to implement an event from start to end, including the admin of selecting, getting approvals, ordering and delivering packages to relevant branches and remote Team Members.
• Admin relating to waybills, order number requests, quotations, proposals and reports.
• Physical packing and distribution of hampers and banners.
• Research, guide and implement conferences, sponsorships, exhibitions and university marketing opportunities.
• Propose innovative and creative solutions in implementation processes.
• Brainstorm exciting events for internal Team Members and external audiences.
• Assist the Team in delivering on all projects, as and when required.
• Able to arrive on time or earlier for setting up, as some events/deliverables start early and may finish late.

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We Want You:

Ready to revolutionize the world of software development? BET Software is searching for a skilled DevOps Engineer 2 to join our innovative team. In this pivotal role, you'll delve deep into the Software Development Life Cycle (SDLC), acting as the linchpin between Development, IT Operations, and Quality Assurance. DevOps, as an extension of agile and continuous delivery, plays a crucial role in ensuring the success of our business. As a DevOps Engineer 2, your expertise will be instrumental in implementing reliable software delivery processes, utilizing core DevOps tools to craft digital and CI/CD pipelines. Beyond that, you'll take on the role of a mentor, guiding junior engineers and collaborating with Seniors and Technical Leads to deliver top-notch DevOps solutions across BET Software. If you're ready to leave your mark on the future of software excellence, apply now and be part of our transformative journey!

You Bring:

• Diploma/Degree in IT or working experience in an IT related field.
• Minimum of 2 years in an IT related field.
• Previous software development skills advantageous.
• Detailed knowledge of the SLDC and management of software projects
• Good written and verbal communication skills.
• Strong attention to detail.
• Must be able to adapt to work in a fast paced, dynamic environment.
• Resilience and capability to be forward thinking and learning.

What You’ll Do:
Technical Outputs:

Deployments and Responsibilities:

• Implement CI/CD solutions using most appropriate approved patterns.
• Implement CI/CD solutions for single and multi-tier architectures.
• Be actively involved with roll-back/forward procedures.
• Planning preparation and participation:
• Act based on your understanding/findings to reduce the possibility of failure.
• Understand the CI/CD requirements for all projects by attending project planning meetings when required or taking all other reasonable steps to explain and help teams visualize the end-to-end flow of software, through DevOps.
• Help teams get a better understanding of the steps involved to get CI/CD done which in turns brings value to the customer.
• Share operational needs and development forecasts to allow for accurate planning of projects in a timely manner.
• Working with project managers and developers to get software and systems up and running in a timely manner.
• Be actively involved with roll-back/forward decision making.
• Share successful patterns for building applications/services and deployments across teams and/or products.

Implementation of Solutions:

• Understand and implement containerization of the OS and libraries that encompass the entire runtime environment.
• Understand and implement running applications in a virtualized environment (Windows Server, Linux VMs).
• Ensure solution has a High Usability factor, is reliable and maintainable.
• Understanding emerging technologies and methodologies such as microservices, and when to implement them.

Planning Preparation and Participation: 

• Planning preparation - gather business system requirements.
• Identify all dependencies, including those which may not be immediately apparent.
• Act based on understanding/findings to reduce the possibility of failure.
• Planning - participate in Project Planning.

Continuous Improvement:

• Acquire all the skills needed to use and deploy:
• Server Virtualization
• Provide and share diagrams of your:
• Infrastructure
• Infrastructure as code
• Document the CI/CD process as well as the server setup

Support Testing and Verification:

• Ensure the project management team and management team are informed of potential risks due to unfixed defects or fix defects.
• Assist developers in practicing high quality/velocity methodologies such as test-driven development (TDD).
• Ensure that each change is built and verified by means of tests and verifications that would quickly detect any integration errors.
• Perform monitoring and configuration.
• Deploy all new applications/solutions/modules.
• Perform upgrades and complete fixes within the production environment.
• Ensure that all modules are ready for production based on specific procedures.
• Perform monitoring, configuration, maintenance and troubleshooting of the implemented solution.
• Recommend tools and techniques that will enable high velocity delivery of applications.

Use Tools and Technologies:

• Display a thorough understanding of DevOps key concepts.
• Display knowledge of various DevOps tools and technologies.
• Identify new tools which would improve the overall effectiveness of DevOps.
• Use tools to increase the overall development velocity and code quality.

Behavioral Outputs:

Adaptably Resilient:

• Adapts to change and is open to new ideas and willing to take on new responsibilities.
• Able to handle pressure and can effectively adjust plans to meet changing needs/demands.
• Changes his/her interpersonal style and approach based on the circumstances.
• Adapts behavior to maintain cooperative relationships with others.
• Accepts changes to task, plans and procedures in order to align with strategic direction of the organization and appropriately adjusts behavior and activities to changing conditions.
• Maintains a positive attitude in the face of change.

Decision Making Quality:

• Makes confident, timely, fact-based decisions drawing on a broad range of resources through collaboration with others.
• Ensures others understand the decision before moving forward.
• Considers short- and long-term implications of the decision.
• Able to logically defend and explain judgements and decisions.
• Takes steps to accurately define the problem before seeking a solution.
• Bases decisions and evaluations on a careful and systematic review of relevant facts and information.

Resourceful and Improving:

• Generates new ideas and challenges the status quo, takes risk, supports change and encourages innovation.
• Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible.
• Solves problems through questioning the status quo.

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We Want You:

We’re on the search for a skilled Senior Software Quality Engineer to join our All-Star Team!

The Senior Software Quality Engineer will be responsible for architecting new automated test strategies and frameworks, in addition to creating, implementing, and automating testing in support of software test requirements.

This role works with SQA Engineers and QA Analysts to develop, maintain, and enhance the test automation framework and automation infrastructure. In addition, the Senior Software Quality Engineer will execute and report on planned tests, report and manage defects, regress software fixes for new and existing products, assist development with replicating and debugging problems and develop new test automation solutions as needed. The Senior Software Quality Engineer demonstrates innovation, leadership, and mentorship skills in addition to possessing a strong technical and programming/test automation skillset.

You Bring:

• BSc, BCom and Ndip.
• ISTQB Technical Test Analyst or ISTQB Test Automation Engineer or ISTQB Performance Testing or relevant programming certification e.g. JavaScript.
• At least 3 years of Technical Testing experience.

What You’ll Do:

• Coach and mentor SQA Engineers and QA Analysts in execution of testing efforts.
• Coordinate the work efforts of Engineers and Analysts in the execution of testing efforts.
• Lead effort to review product specifications and work with others to develop appropriate test strategies and detailed test plans and test architectures.
• Lead formal reviews of test plans, designs and requirement documents with cross-functional Teams.
• Accurately predict the amount of effort required for projects and tasks. Develop plans and schedules based on these predictions.
• Architect, implement and manage automated suites of black-box and white-box test scripts.
• Identify product issues and write detailed bug reports during the product development cycle.
• Communicate and coordinate with peers and senior level individuals in cross-functional groups to articulate and compare alternative testing approaches.
• Lead defect management and maintenance. Review defects that escaped to the field to learn how they could have been prevented or detected.
• Lead documentation reviews during product release cycle to ensure quality and comprehensive product documentation.
• Lead monitoring of test execution across multiple code branches and multiple platforms.
• Research, Develop and/or Recommend tools to assist SQA Engineers and QA Analysts in test planning, execution and reporting.
• Utilise tools such as code coverage tools to assess the coverage of test suites and make recommendations for additional test cases.

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We Want You:

Are you a Graphic Design virtuoso, ready to elevate visual communication to new heights? At BET Software, we're in hot pursuit of a design maestro who thrives on turning concepts into captivating realities. As our Graphic Designer extraordinaire, you'll be at the helm of design projects, navigating from brainstorm to brilliance. Your canvas? Everything from company logos to promotional materials. If you're fueled by a passion for aesthetics and a drive to leave an indelible mark on the design landscape, we invite you to apply. Join us, and let your creative journey unfold in a world where innovation meets inspiration!

You Bring:

• Be creative, adaptable to trends and conceptualise original ideas.
• Formal training in graphic design, typography, interaction design and/or visual communications.
• Have a strong, well-rounded portfolio of illustrations or other graphics that showcases your individual design aesthetic.
• Good communication skills to accurately convey your concepts to clients and team members.
• Be a skilled user of design software such as Adobe Illustrator, Photoshop and InDesign.
• Mindful of client’s needs and the time and costs associated with what you will be delivering.
• Have an active interest in art/design and passionate about the work you deliver.
• A National Diploma/Degree in Graphic Art/Design or any related creative field.
• Formal training/certification in the use of Adobe’s Creative suite of programs or similar.
• Other software tools such Dreamweaver, HTML, CorelDraw or AutoCAD.
• 2-3 years’ experience in a similar role.
• Proven graphic designing experience.
• Detail oriented and highly organised.
• Ability to work methodically and meet deadlines.

What You’ll Do:

• Design multi-channel creative communications with an emphasis on digital: email, design web pages, brochures, logos, signs, books, magazine covers, annual reports, advertisements, and other communication materials.
• Solid understanding of responsive design.
• Create these materials by hand or by using technology, including computer software programs. Adobe's Creative Suite—including Photoshop, Illustrator, InDesign, and more—is the standard in the industry and most employers expect designers to be proficient with its programs.
• Excellent knowledge of brand identity systems, typography, colour, iconography to develop layouts, visual treatments and user-focused digital designs.
• Meet with clients to gain an understanding of what they want their proposed communications to look like.
• Create or incorporate illustrations, pictures, and designs to reflect the desired theme and tone of the communications.
• Collaborate with front and back-end developers.
• Select type size and style to enhance the readability of text and image.
• Produce drafts for review by clients and make revisions based on the feedback received.
• Be current with the latest digital design trends and tools.
• Review final productions for errors and ensure that final prints reflect client specifications.

Living the spirit:

• Embrace the adventurous spirit of trying new and innovative ideas in your design work. Challenge yourself to think outside the box and take risks to create unique and inspiring designs.
• Dare to be yourself in your work. Let your personal style and unique perspective shine through your designs. Don't be afraid to express your individuality and authenticity in your creative work.
• Recognise that great design often requires collaboration. Work closely with other team members, such as copywriters, illustrators, and clients, to ensure that the design aligns with the project's goals. Be open to feedback and input from others, as teamwork truly makes the dream work in design projects.
• Treat every project as an adventure. Stay curious and open to learning. Keep exploring new design trends, techniques, and tools. Each project can be an opportunity to learn and grow as a designer.
• When a project is successful, take a moment to put your hands up and celebrate the achievement. Recognise and acknowledge your hard work and that of your team.
• Engage with the design community and your peers. Building a sense of community that can foster a supportive environment for your design work.
• Consider the impact of your designs on the BET brand. Think about how your work can contribute to a greater purpose, whether it's promoting a cause, improving user experiences, or enhancing BETs image.