Current Vacancies at Cape Union Mart

Duties and Responsibilities: 

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
• To deliver exceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external)
• To manage human resources effectively by recruiting, planning, and administrating payroll properly
• To inspire, motivate, develop, and hold people accountable appropriately. 
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices

Behavioural Requirements:  

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
• Delivering results and meeting customer expectations
• Follow instructions and procedures.
• Leading and supervising
• Achieving personal work goals and objectives

 Minimum Requirements: 

• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Experience: 

• Minimum of 5 years’ Store Management experience
• Minimum of 8 years' Retail experience 
• Experience in working in a large retail store with a turnover of more than R 20 million per annum.

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Job Description

We are looking for a Clothing Alteration Hands who can work with various types of fabric to repair, modify, and fit clothes according to client’s requirements. They need to be skilled in operating different sewing machinery and have a keen eye for detail.

We encourage people with disabilities and from diverse backgrounds to apply.

Their main duties and responsibilities include:

• Consulting with clients to discuss alterations, repairs, or modifications needed for their clothes
• Measuring clients to ensure perfect fit of garments
• Marking alterations on garments based on fitting notes and instructions
• Performing alterations by hand or using sewing machines, including hemming, taking in or letting out seams, and adjusting zippers
• Repairing defective garments or those with minor wear and tear
• Ensuring that alterations are invisible and do not affect the original design of the garment
• Maintaining records of alterations for future reference
• Maintaining and cleaning sewing machines and hand tools
• Ensuring quality service and satisfaction for clients

Qualifications

• Proven experience as an Alteration Hand or similar role
• Knowledge of various fabrics and sewing techniques
• Proficiency in operating sewing machinery and using hand tools
• Excellent manual dexterity and eye-hand coordination
• Strong communication and customer service skills
• Attention to detail

High school diploma or equivalent is preferred

• ABC Level 3 Certificate in apparel manufacturing technology
• ABC Level 3 Diploma in handcraft tailoring
• NVQ Level 2 in manufacturing sewn products, which covers the practical processes of alteration as well as pressing and quality control.

SKILLS AND PERSONAL QUALITIES NEEDED

• Have excellent hand and machine sewing skills.
• Have good manual dexterity and hand-to-eye co-ordination.
• Be knowledgeable about different fabrics and stitching techniques.
• Have an understanding of garment construction.
• Be creative, with an interest in textiles and fashion.
• Have good communication and customer service skills.
• Be patient, self-motivated and willing to do repetitive work.
• Work well under pressure to meet deadlines.
• Be able to work on their own initiative.
• Be able to perform basic sewing machine maintenance.
• Have good eyesight and normal colour vision for matching threads to fabrics.

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Duties and Responsibilities: 

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural Requirements:  

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability

Minimum Requirement. 

• 3 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.