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Cape Union Mart International (Pty) Ltd has been equipping South African adventurers since 1933, and is South Africa's favourite outdoor adventure store. Stocking everything one needs for outdoor pursuits - including hiking, camping, trail running, mountain biking, snow sports, travel and more - Cape Union Mart is an essential first step in every adve...
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Description
- Our eCommerce department is looking for a dedicated and passionate eCommerce Copywriter to generate product-related copy that provides customers with all the information they need in order to make a purchase decision. The incumbent will be responsible for supporting the eCommerce team to drive increased conversions and sales on a day-to-day basis.
Key Duties
- Create ‘best in class’ product copy across multiple product categories, considering customer experience as well as SEO
- Maintain relevant attribute information on all products to facilitate product comparison, search & filtering
- Prioritise & complete work in a fast-paced, dynamic environment, to meet internal and external deadlines
- Align with merchandise teams & perform fact-checking to ensure accuracy and completeness of information
- Ensure consistency of content across numerous platforms and formats as well as alignment with the relevant brand tone
- Perform regular QA & website audits to ensure website content is of the highest standard
- Assist content coordinators with search optimisation on the website, including maintenance of keywords & synonyms
- Carry out regular competitor analysis & research in order to align with industry best practice
- Respond to issues or queries from customers and internal or external teams as needed
- Gain a thorough understanding of our business, competitors and customers
- Articulate and share insights, learnings and best practice with all relevant stakeholders
- Bring forward recommendations & processes to enhance speed & scale of content development and rollout
- Brainstorming & collaborate with the team for new ideas and strategies
Requirements
Knowledge, Experience & Qualifications
- Experience in a similar position
- Matric and related tertiary education in digital/ eCommerce
- Understanding of SEO and eCommerce copywriting best practices
- Experience with eCommerce platforms & Google Analytics
- Proficiency in Microsoft Office Suite (specifically MS Excel)
- Domain knowledge in eCommerce, retail, online advertising and/or analytics
Competencies
- Goal oriented and self-motivated – must be able to work independently with minimal supervision
- Flexible and adaptable – must enjoy working in a fast-paced and at times challenging environment
- Ability to work cross-functionally and with a wide range of individuals with different skill sets
- Strong organizational, interpersonal, and communication skills (written and verbal)
- Strong sense of ownership & responsibility – track record of performance meeting targets & objectives
- ‘Can do’ positive attitude – eager to grow, learn and develop your skills
- Decisive, structured and organised, with a keen eye for detail
- Fast learner with a strong aptitude for systems
- Passionate about online, digital, eCommerce, websites and UX
go to method of application »
Description
Responsibilities:
- Assisting in managing all aspects of a store
- Maximizing turnover and profit
- Minimise shrinkage by monitoring stock related risks
- Deliver exceptional customer service by implementing customer experience strategy.
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Innovative visual merchandising to optimize sales
- Implement all company policies and procedures.
- Maintaining health & safety practices
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun.
Requirements
Behavioural requirements:
- Honesty in dealing with cash or finances
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management
- Thinking adaptability
Minimum requirements:
- 3 years of Management retail experience
- Matric or Equivalent
- Microsoft – Computer Proficiency
- Clear Criminal record
go to method of application »
Responsibilities:
- Deliver exceptional customer service by implementing customer experience strategy
- Managing all aspects of a store
- Maximizing turnover and profit
- Minimise shrinkage by monitoring stock related risks
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Implement change and diversity within store.
- Create and implement succession plans and define development action.
- Innovative visual merchandising to optimize sales
- Maintaining health & safety practices
- implement all company policies and procedures.
- Deliver exceptional customer service by implementing customer experience strategy
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun.
Requirements
Behavioural requirements:
- Honesty in dealing with cash and finances
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management
- Thinking adaptability
Minimum requirements:
- 5 years of Management retail experience
- Matric or Equivalent
- Microsoft – Computer Proficiency
- Driver’s license & own transport (Advantageous)
- Clear criminal record
- Ability to communicate effectively at all levels
go to method of application »
Responsibilities:
- Deliver exceptional customer service by implementing customer experience strategy
- Managing all aspects of a store
- Maximizing turnover and profit
- Minimise shrinkage by monitoring stock related risks
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Implement change and diversity within store.
- Create and implement succession plans and define development action.
- Innovative visual merchandising to optimize sales
- Maintaining health & safety practices
- implement all company policies and procedures.
- Deliver exceptional customer service by implementing customer experience strategy
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun.
Requirements
Behavioural requirements:
- Honesty in dealing with cash and finances
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management
- Thinking adaptability
Minimum requirements:
- 5 years of Management retail experience
- Matric or Equivalent
- Microsoft – Computer Proficiency
- Driver’s license & own transport (Advantageous)
- Clear criminal record
- Ability to communicate effectively at all levels
go to method of application »
Responsibilities:
- Assisting in managing all aspects of a store
- Maximizing turnover and profit
- Minimise shrinkage by monitoring stock related risks
- Deliver exceptional customer service by implementing customer experience strategy.
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Innovative visual merchandising to optimize sales
- Implement all company policies and procedures.
- Maintaining health & safety practices
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun.
Requirements
Behavioural requirements:
- Honesty in dealing with cash or finances
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management
- Thinking adaptability
Minimum requirements:
- 3 years of Management retail experience
- Matric or Equivalent
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels
go to method of application »
Responsibilities:
- Deliver exceptional customer service by implementing customer experience strategy
- Managing all aspects of a store
- Maximizing turnover and profit
- Minimise shrinkage by monitoring stock related risks
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Implement change and diversity within store.
- Create and implement succession plans and define development action.
- Innovative visual merchandising to optimize sales
- Maintaining health & safety practices
- implement all company policies and procedures.
- Deliver exceptional customer service by implementing customer experience strategy
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun.
Requirements
Behavioural requirements:
- Honesty in dealing with cash and finances
- Inspirational leadership & passion
- Taking ownership
- Building & maintaining relationships
- Innovation & ability to deal with change management
- Thinking adaptability
Minimum requirements:
- 5 years of Management retail experience
- Matric or Equivalent
- Microsoft – Computer Proficiency
- Driver’s license & own transport (Advantageous)
- Clear criminal record
- Ability to communicate effectively at all levels
go to method of application »
Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store
- Ensure individual targets are met consistently
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment. Have fun.
Requirements
Behavioural requirement:
- Honesty in dealing with cash and finances
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum requirements:
- 1 - 2 years of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store
- Ensure individual targets are met consistently
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment. Have fun.
Requirements
Behavioural requirement:
- Honesty in dealing with cash and finances
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum requirements:
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store
- Ensure individual targets are met consistently
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment. Have fun.
Requirements
Behavioural requirement:
- Honesty in dealing with cash and finances
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum requirements:
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Responsibilities:
- Assisting in managing all aspects of a store
- Maximizing turnover and profit
- Stock loss control and prevention
- Deliver exceptional customer service by implementing customer experience strategy.
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Innovative visual merchandising to optimize sales
- Implement all company policies and procedures.
- Maintaining health & safety practices
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun.
Requirements
Minimum requirements:
- 2 years of Supervisory experience
- Matric or Equivalent
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
Behavioural requirements:
- Inspirational leadership and passion
- Taking ownership
- Building and maintaining relationships
- Innovation and change management
- Thinking adaptability
- Taking ownership
go to method of application »
Responsibilities:
- Assisting in managing all aspects of a store
- Maximizing turnover and profit
- Stock loss control and prevention
- Deliver exceptional customer service by implementing customer experience strategy.
- Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
- Innovative visual merchandising to optimize sales
- Implement all company policies and procedures.
- Maintaining health & safety practices
- Optimize team through creating an inspiring environment.
- Align team members to Company culture and create fun.
Requirements
Minimum requirements:
- 2 years of Supervisory experience
- Matric or Equivalent
- Microsoft – Computer Proficiency
- Clear Criminal record
- Ability to communicate effectively at all levels.
Behavioural requirements:
- Inspirational leadership and passion
- Taking ownership
- Building and maintaining relationships
- Innovation and change management
- Thinking adaptability
- Taking ownership
Method of Application
Use the link(s) below to apply on company website.
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Gmail
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