Current Vacancies at Cape Union Mart

Description

• Our eCommerce department is looking for a dedicated and passionate eCommerce Copywriter to generate product-related copy that provides customers with all the information they need in order to make a purchase decision. The incumbent will be responsible for supporting the eCommerce team to drive increased conversions and sales on a day-to-day basis.

Key Duties

• Create ‘best in class’ product copy across multiple product categories, considering customer experience as well as SEO
• Maintain relevant attribute information on all products to facilitate product comparison, search & filtering
• Prioritise & complete work in a fast-paced, dynamic environment, to meet internal and external deadlines
• Align with merchandise teams & perform fact-checking to ensure accuracy and completeness of information
• Ensure consistency of content across numerous platforms and formats as well as alignment with the relevant brand tone
• Perform regular QA & website audits to ensure website content is of the highest standard
• Assist content coordinators with search optimisation on the website, including maintenance of keywords & synonyms
• Carry out regular competitor analysis & research in order to align with industry best practice
• Respond to issues or queries from customers and internal or external teams as needed
• Gain a thorough understanding of our business, competitors and customers
• Articulate and share insights, learnings and best practice with all relevant stakeholders
• Bring forward recommendations & processes to enhance speed & scale of content development and rollout
• Brainstorming & collaborate with the team for new ideas and strategies

Requirements
Knowledge, Experience & Qualifications

• Experience in a similar position
• Matric and related tertiary education in digital/ eCommerce
• Understanding of SEO and eCommerce copywriting best practices
• Experience with eCommerce platforms & Google Analytics
• Proficiency in Microsoft Office Suite (specifically MS Excel)
• Domain knowledge in eCommerce, retail, online advertising and/or analytics

Competencies

• Goal oriented and self-motivated – must be able to work independently with minimal supervision
• Flexible and adaptable – must enjoy working in a fast-paced and at times challenging environment
• Ability to work cross-functionally and with a wide range of individuals with different skill sets
• Strong organizational, interpersonal, and communication skills (written and verbal)
• Strong sense of ownership & responsibility – track record of performance meeting targets & objectives
• ‘Can do’ positive attitude – eager to grow, learn and develop your skills
• Decisive, structured and organised, with a keen eye for detail
• Fast learner with a strong aptitude for systems
• Passionate about online, digital, eCommerce, websites and UX

go to method of application »

Description

Responsibilities:

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Requirements

Behavioural requirements:

• Honesty in dealing with cash or finances
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management
• Thinking adaptability

Minimum requirements:

• 3 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record

go to method of application »

Responsibilities:

• Deliver exceptional customer service by implementing customer experience strategy
• Managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Implement change and diversity within store.
• Create and implement succession plans and define development action.
• Innovative visual merchandising to optimize sales
• Maintaining health & safety practices
• implement all company policies and procedures.
• Deliver exceptional customer service by implementing customer experience strategy
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Requirements

Behavioural requirements:

• Honesty in dealing with cash and finances
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management
• Thinking adaptability       

Minimum requirements:

• 5 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Driver’s license & own transport (Advantageous)
• Clear criminal record
• Ability to communicate effectively at all levels

go to method of application »

Responsibilities:

• Deliver exceptional customer service by implementing customer experience strategy
• Managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Implement change and diversity within store.
• Create and implement succession plans and define development action.
• Innovative visual merchandising to optimize sales
• Maintaining health & safety practices
• implement all company policies and procedures.
• Deliver exceptional customer service by implementing customer experience strategy
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Requirements

Behavioural requirements:

• Honesty in dealing with cash and finances
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management
• Thinking adaptability       

Minimum requirements:

• 5 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Driver’s license & own transport (Advantageous)
• Clear criminal record
• Ability to communicate effectively at all levels

go to method of application »

Responsibilities:

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Requirements

Behavioural requirements:

• Honesty in dealing with cash or finances
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management
• Thinking adaptability

 Minimum requirements:

• 3 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels

go to method of application »

Responsibilities:

• Deliver exceptional customer service by implementing customer experience strategy
• Managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Implement change and diversity within store.
• Create and implement succession plans and define development action.
• Innovative visual merchandising to optimize sales
• Maintaining health & safety practices
• implement all company policies and procedures.
• Deliver exceptional customer service by implementing customer experience strategy
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Requirements

Behavioural requirements:

• Honesty in dealing with cash and finances
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management
• Thinking adaptability       

Minimum requirements:

• 5 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Driver’s license & own transport (Advantageous)
• Clear criminal record
• Ability to communicate effectively at all levels

go to method of application »

Responsibilities:

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store
• Ensure individual targets are met consistently
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment. Have fun.

Requirements

Behavioural requirement:

• Honesty in dealing with cash and finances
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum requirements:

• 1 - 2 years of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)

go to method of application »

Responsibilities:

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store
• Ensure individual targets are met consistently
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment. Have fun.

Requirements

Behavioural requirement:

• Honesty in dealing with cash and finances
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum requirements:

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)

go to method of application »

Responsibilities:

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store
• Ensure individual targets are met consistently
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment. Have fun.

Requirements

Behavioural requirement:

• Honesty in dealing with cash and finances
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum requirements:

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)

go to method of application »

Responsibilities:

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Stock loss control and prevention
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Requirements

Minimum requirements:

• 2 years of Supervisory experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Behavioural requirements:

• Inspirational leadership and passion
• Taking ownership
• Building and maintaining relationships
• Innovation and change management
• Thinking adaptability
• Taking ownership

go to method of application »

Responsibilities:

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Stock loss control and prevention
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Requirements

Minimum requirements:

• 2 years of Supervisory experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Behavioural requirements:

• Inspirational leadership and passion
• Taking ownership
• Building and maintaining relationships
• Innovation and change management
• Thinking adaptability
• Taking ownership