Current Vacancies at Capitec Bank

Purpose Statement

• Guide business leaders as strategic people partners during the design and delivery of a unique people plan that will inspire, empower, care for and develop their people
• Responsible for the development, execution management and optimisation of new and existing people initiatives to business in partnership with the HR Specialist Areas (HR CoEs) and the business. 

Experience

Minimum:

As a people partner:

• At least 4 years’ experience in one or more specialist area within HR (i.e. recruitment and selection, talent management, learning and development, etc.) 

As a strategic people partner:

• At least 3 – 4 years’ experience as a generalist or strategic people partner to one or more dedicated client areas, supporting key clients at a senior management level within the organisation
• Must have proven experience in the building and maintaining of key client relationships at a senior management level within the organisation
• Proven experience in the leading, planning and managing of multiple change HR initiatives/tasks/processes/project deliverables across a dedicated client area/areas

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational in Grade 12 National Certificate
• A relevant degree in Human Resources or Industrial/Organisational Psychology

Qualifications (Ideal or Preferred)

• A relevant post graduate degree in Human Resources or Industrial/Organisational Psychology

Knowledge

Minimum:

• Commercial, business and financial principles and practices
• Consulting principles, processes & techniques 
• HR management systems.
• Governance and risk management principles

General HR processes and procedures as it relates to business partnering:

• Talent acquisition
• Talent development
• Leadership development
• Remuneration and reward, including job evaluation and benchmarking
• Performance management concepts, principles, and practices related to planning, monitoring, rating, and rewarding employee performance 
• Organisational design and development, including job description/Competencies/Career paths
• Relevant labour legislation (i.e. LRA, EEA, BCEA)

Ideal:

• Commercial, business and financial principles and practices. 
• HR management systems.
• Governance and risk management principles

General HR processes and procedures as it relates to business partnering:

• Talent acquisition
• Talent development
• Leadership development
• Remuneration and reward, including job evaluation and benchmarking
• Performance management concepts, principles, and practices related to planning, monitoring, rating, and rewarding employee performance 
• Organisational design and development, including job description/Competencies/Career paths
• Relevant labour legislation (i.e. LRA, EEA, BCEA)

Skills

• Problem solving skills
• Communications Skills
• Interpersonal & Relationship management Skills
• Analytical Skills
• Leadership Skills

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What will you do

• Provide legal advice to all departments and entities.
• Managing the legal risks for all legal advice to all the departments and entities.
• Handling a variety of legal matters, ranging from moderate to complex matters and projects.
• Acts as counsel on issues involving company compliance, with complex governmental and regulatory issues, including the drafting of legal opinions where necessary.
• Reviews legal documentation and agreements and provides advice on appropriate action as well as being involved in negotiation of all legal issues in relation to such documentation.
• Draft agreements and suites of agreements, including client facing agreements and documents of a legal nature and legal agreements from moderate to complex when the incumbent deems this to be necessary.
• Interact and liaise with industry role players, e.g. the Payments Association of South Africa (“PASA”) and the Banking Association of South Africa (“BASA”).
• Management of litigation against and by the Bank.

What will you bring

• 5 - 6 years’ experience in banking and/or commercial law and/or Information Technology is essential
• Admitted Attorney
• Bachelor's Degree in Law or Commerce
• Banking Law
• Commercial Law
• Banking systems

Ideal:

• National Payment Systems Act
• Electronic Communication and Transactions Act (ECT)
• IT Law
• E-Commerce

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Purpose Statement

• To execute projects and tasks which assist Capitec Bank in complying with its regulatory obligations, without unnecessarily restricting its business objectives, by providing relevant and effective advice to the business and ensuring regulatory risks are effectively managed. 
• To assist the bank in meeting its regulatory obligations in relation to compliance and ensure that business processes are performed within the relevant statutory requirements.

Experience

Minimum:

• 3 years’ financial services compliance /legal advising 
• Stakeholder management at all levels and up to Exco
• Holding responsibility for oversight of all regulations and Acts relating to financial services generally.
• Working as part of a multi-disciplinary team (IT, Business etc.)
• Proven experience in stakeholder management and influence.

Ideal:

• Holding responsibility for oversight of all regulations and Acts relating to a specific portfolio within financial services such as insurance, credit.
• Experience of Capitec Bank products and services

Qualifications (Minimum)

• Bachelor's Degree in Law or Accounting - Management Accounting

Qualifications (Ideal or Preferred)

• Honours Degree in Law or Accounting - Management Accounting

Knowledge

Minimum:

• SA Financial Services legislation, including (but not limited to):
• National Payment Systems Act 
• Banks Act
• Financial Sector Regulation Act (FSRA)
• Financial Intelligence Centre Act (FICA)
• Protection of Personal Information Act (POPIA)
• NCA
• ECT Act
• Consumer Protection Act
• Business analysis and design
• Financial systems and procedures

Ideal:

• The regulatory environment (i.e. FIC, SARB) related to the specialist environment operating in
• Banking industry 
• Payment systems

Working knowledge of Capitec Bank’s:

• Operational structure
• Banking products
• Banking systems & processes

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Influencing Skills
• Reporting Skills

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Purpose Statement

• To support the Product Head in producing the best product; optimising the product through directing the building and development of the product throughout its life cycle, partnering and collaborating with the Software Development Manager and teams around the sequence/priority in which to build and develop the product. 

Education (Minimum)

• Bachelor's Degree

Education (Ideal or Preferred)

• Honours Degree

Knowledge and Experience

Minimum:
Experience:

• At least 8 years’ management experience; senior level product development or product manager/owner 
• 5+ years’ experience managing, developing and delivering a product previously.
• Working at tactical and operational levels and providing input into product strategy and business planning.
• Integrating business and technical product segments to achieve objectives, delivery and targets.  
• Career experience to include some time in one or more technical roles.
• Communicating with technical and non-technical stakeholders across multiple business units. 
• Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications.
• Scoping/running usability studies and/or customer research.
• Using data and metrics to test theories, confirm assumptions, and measure success
• Client development and validating products through customer feedback.
• Aligning operational initiatives and/or projects to corporate strategies and objectives
• Achieving goals and objectives through cross functional teams.
• Managing and working with remote / hybrid teams.
• Leading and managing multi-functional teams to deliver
• Business development in a banking/financial landscape

Knowledge:

• Financial acumen sufficient for budget management
• Translation of product strategies into tactical and operational planning
• Systems thinking; able to take a ‘big picture’ view, assess, recommend logical, sound decisions and influence others to achieve objectives.
• Relevant product expertise and process know-how
• Agile product ownership and methodology
• Domain specific knowledge, business insight, understanding of product technology, technical dependencies
• People management principles and techniques
• Stakeholder management principles and practices
• Data-driven approach; analytical and quantitative skills.
• Technologically literate and able to adapt to new technologies

Ideal:
Experience:

• Product development experience in the product domain at management level
• Working with Agile product ownership and methodology
• Of translating and enabling business strategies and objectives into business benefits
• Initiation and implementation of innovative concepts

Knowledge:

• Capitec Way of Work
• In-depth knowledge and understanding of banking (i.e. productivity, profit, efficiency, processes and procedures and client service)
• Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints, PDCA, etc.)
• Process mapping and process improvements techniques 

Skills

• Analytical Skills
• Attention to Detail
• Commercial Thinking Skills
• Communications Skills
• Interpersonal & Relationship management Skills

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About the role:

• As a Cyber Security Architect at Capitec, you will be instrumental in designing and implementing advanced security solutions to safeguard our systems and data from evolving cyber threats.
• With a minimum of 5 years in cybersecurity roles and at least 3 years specifically in a cybersecurity architecture capacity, you will leverage your hands-on experience with infrastructure and security tools to assess, enhance, and fortify our security frameworks.
• Your role involves evaluating current architectures, identifying vulnerabilities, and crafting robust defenses, particularly in multi-cloud environments. Someone with expertise in emerging technologies and a deep understanding of security. Consult, design and implement robust security solutions that address current and emerging threats. Ensure Capitec systems and data are secure, compliant with industry standards, and resilient against cyberattacks.

Our ideal candidate has:

• 5+ years of experience in any cybersecurity role
• 3+ years in a cybersecurity architecture position
• Working with infrastructure and security tools
• Proven experience working in DevOps
• Able to assess existing security architectures, identify gaps, and recommend improvements
• Able to design and implement security frameworks for large-scale enterprises.
• Proficient in Solution Architecture (Infrastructure, Application, Data, & Security)
• Proficient in one or more security domains IAM, Network security, Endpoint security, Application security, Data Security, Cloud security, GRC.
• Proficient in scripting and automation.
• Able to formulate and document security policies, standards, guidelines and roadmaps. (NIST, ISO 27001, GDPR, POPIA, etc)

Competencies:

• Self-stater with the ability to think strategically and implement innovative solutions.
• High level of integrity and ethical standards in handling sensitive information.
• Ability to work under pressure and adapt to rapidly changing environments.
• Strong leadership, with the ability to guide cross-functional teams.
• Capable of articulating complex security concepts to technical and non-technical stakeholders.
• Keep abreast with security trends, threats, and technologies.
• Care and passion for people
• Inspire optimism and persistence

Education:

• Completed a BSc in Computer Science
• Certified in AWS either as a Solutions Architect or associate level

Ideal:

• Certified Information Systems Security Professional (CISSP)
• Certified Information Security Manager (CISM).
• Certified Cloud Security Professional (CCSP),
• Offensive Security Certified Professional (OSCP),
• Certified Information Systems Auditor (CISA).
• Knowledge of (Python, Terraform, PowerShell)

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Purpose Statement

• The successful incumbent will be responsible for the constructional design of floor layouts for new/upgrade branches, including offsite cash devises and all alterations to existing branches, with a strong focus on external and internal branch signage, in-branch communication and overall branch look and feel.
• This will include the liaison with the relevant suppliers, contractors, landlords and tenant coordinators in this regard.

Experience

• 2 years’ experience in architectural design and construction

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in ITIL Foundation

Knowledge

• Building/ Construction – Methods/ Materials/ Regulations

Skills

• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Communications Skills
• Project Management Skills (Methodolgy Specific)
• Interpersonal & Relationship management Skills
• Analytical Skills
• Commercial Thinking Skills

Conditions of Employment

• A valid driver's license and own vehicle is required
• Clear criminal and credit record

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Purpose Statement

• To support with the day to day running and maintenance of portfolios by providing a central office-bound contact point for customer service queries/ requests, administration assistance and adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters/ conditions. 

Experience

Minimum:

• At least 5 years, of which 1 year should have been spent in the Business Banking environment. 
• Experience in preparing and motivating Credit applications is essential

Qualifications (Minimum)

• Diploma in Commerce or Banking

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Banking or Commerce

Knowledge

Minimum:

• The features, benefits and value propositions of respective company product/service offerings. 
• General banking practices and procedures.
• Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market 
• Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements. . 
• The Financial Intelligence Centre Act (FICA). 
• Administration processes and procedures pertaining to Business Banking transactions.
• Client relationship management and service principles.

Ideal:

• Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
• Capitec/Business Bank systems and processes

Skills

• Communications Skills
• Negotiation skills
• Problem solving skills
• Analytical Skills
• Planning, organising and coordination skills

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Purpose Statement

• To provide a business centre-based Business Banking sales and service function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.

Experience

Minimum:

• Banking experience of at least 3 years
• Experience of managing a portfolio of business customers with a service and financial analysis focus.
• Experience in preparing and motivating Credit applications 
• Cost control and sales management 

Ideal:

• 1+ yr spent in the Business Banking environment preparing and motivating credit application

Qualifications (Minimum)

• Diploma in Commerce or Finance

Qualifications (Ideal or Preferred)

• FAIS accredited as Key Individual and approved by FSCA

Knowledge

Minimum:

• Customer relationship management (CRM) principles and techniques
• How to interpret financial statements, balance sheets and basic financial ratios
• Standardized business banking transactional products and other core products relevant to small enterprises
• Business banking product offerings
• Understanding of collateral and balance sheets
• Multiple legal entities (companies, close corporations, sole proprietorships, etc.) in the business banking market and the legislative restrictions & requirements governing these from a financial services perspective
• Companies and Intellectual Properties Registration Act (CPIC) for correct documentation/mandate preparation purposes
• Knowledge of competitors offerings
• Regulations, Acts and Codes related to the banking environment.
• Financial Advisory and Intermediary Services Act (FAIS), the Financial Intelligence Centre Act (FICA) 

Ideal:

• Features, benefits and value propositions of the respective company product/service offerings. 
• Current taxation laws as they apply to customers. 
• A good knowledge of administration processes and procedures pertaining to Business Banking transactions

Skills

• Interpersonal & Relationship management Skills
• Analytical Skills
• Negotiation skills
• Problem solving skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Commercial Thinking Skills
• Strategic Thinking Skills
• Communications Skills
• Influencing Skills
• Attention to Detail
• Decision making skills

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Purpose Statement

• Co-ordinate, investigate and provide timely feedback on incoming E-Channels related queries received from the Business Support Centre (BSC) and Complaint Management to the requesting party with the guidance of the E-Channels Specialist.
• Log and track E-Channels incidents on Jira.
• Oversee small system and/or operational improvements resulting from user and client queries

Experience

Min:

• 2 - 3 Years proven experience in providing technical support to departments dealing with client queries
• Ideally have understanding and working experience of SQL to look up and correlate databases
• Escalation processing, Isolation and Problem solving
• Report writing
• Provides feedback daily to junior and senior management levels

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• Certification in SQL Programming
• A relevant tertiary qualification in Information Technology

Knowledge
Min:
Must have working knowledge of:

• IT systems development processes
• Formal report writing
• Trend Analysis
• S-track

Ideal Working knowledge of:

• Mobile Banking App support (USSD, Internet Banking, Banking App on mobile Devices)
• Previous experience working with ELK stack and Kibana, Jira
• SQL, proven experience (basic)

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Analytical Skills
• Problem solving skills
• Attention to Detail
• SQL Skills