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  • Posted: May 26, 2023
    Deadline: Not specified
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    Cipla Limited is an Indian multinational pharmaceutical and biotechnology company, headquartered in Mumbai, India. Cipla primarily develops medicines to treat respiratory, cardiovascular disease, arthritis, diabetes, weight control and depression; other medical conditions.


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    TM - Engagement, Change, Diversity, E&I (71485)

    Job Purpose

    • Implement strategies to drive organisational culture change across the key focus areas identified. Drive organizational change management activities for Cipla’s transformation efforts, with a heavy emphasis on organizational health and culture change. The role is responsible for organizational change management, facilitation and support to enable successful culture transformation efforts. Drive Cipla as an Equal Opportunity employer through respect in diversity, equity and fostering an all-inclusive environment to enable the agenda as a key differentiator. Implement employee experience and engagement initiatives to enable the organisation’s journey of being an employer of choice. The role will also be responsible for measuring the impact of the initiatives and thus enhancing the experience of our employees.

    Accountabilities

    • Implement the Change Management Strategy to achieve desired organizational goals
    • Manage successful organizational change
    • Drive the Diversity, Equity and Inclusion agenda
    • Lead effective and appropriate strategies to deliver an end-to-end employee engagement plan round the year

    Education Qualification

    • Degree in Social Sciences/ Human Resource Management/ Industrial Psychology / Talent Management / HR related field (Essential)

    Relevant Work Experience

    • Minimum 5 years of experience in HR and 2 years in a similar role

    go to method of application »

    Scripting Representatives (76631)

    Job Purpose

    • Create and develop the maximum profitable sales of all company products and build goodwill with the medical community, hospitals, other health centres, and sales outlets to gain maximum understanding and acceptance of company products and policies.

    Major Activities / Tasks

    • Meet personal sales targets as established, incorporating the full range of products / services within identified markets or geography
    • Promote / sell products to new and existing customers through formulating and maintaining sound relationships.
    • Demonstrate products to new and existing clients and provide assistance in selecting the most suitable option.
    • Conduct presentations and follow up calls to clients with regard to products already purchased and new products on the market.
    • Actively resolve customer problems and complaints.
    • Conduct informative meetings with general practitioners, pharmacists and specialists and keeping a record of visits
    • Analysis of market trends and keeps abreast of new developments
    • Identify risks and opportunities with regard to sales.
    • Report to management on trends and gaps in the market.
    • Prepare sales presentations, contracts, and proposals to ensure successful outcome of transactions
    • Coordinate adherence to customer & internal / external stakeholder policy / procedure and cross-functional integration to provide support and guidance
    • Adhere to customers SLAs and performance criteria
    • Conduct Business Reviews on customer for compliance to governance and business procedures
    • Monthly & Quarterly feedback on performance deliverables contract
    • Identify development areas and take initiative to close gaps to initiate business
    • Adherence to SLA's
    • Act as a champion and ambassador for the service culture
    • Determine how individual can service the business optimally
    • Assist in financial management to keep control on spends
    • Generate monthly cost control report on spend vs allocated budget
    • Planning of monthly spend

    Educational qualifications:

    • Relevant Diploma or Degree

    Relevant experience:

    • 2 - 5 years’ experience in a Sales role, covering all areas of the function – Pharma/Medical Sales preferably

    go to method of application »

    Sales Representative: OTC (73917)

    Job Purpose

    Create and develop the maximum profitable sales of all company products and build goodwill with the medical community, hospitals, other health centres, and sales outlets to gain maximum understanding and acceptance of company products and policie.

    Accountabilities 1

     Meet personal sales targets as established, incorporating the full range of products / services within identified markets or geography:

    • Promote / sell products to new and existing customers through formulating and maintaining sound relationships.
    • Demonstrate products to new and existing clients and provide assistance in selecting the most suitable option.
    • Conduct presentations and follow up calls to clients with regard to products already purchased and new products on the market.
    • Actively resolve customer problems and complaints.
    • Conduct informative meetings with general practitioners, pharmacists and specialists and keeping a record of visits
    • Analysis of market trends and keeps abreast of new developments
    • Identify risks and opportunities with regard to sales.
    • Report to management on trends and gaps in the market.
    • Prepare sales presentations, contracts, and proposals to ensure successful outcome of transactions

    Accountabilities 2 and 3

    Coordinate adherence to customer & internal / external stakeholder policy / procedure and cross-functional integration to provide support and guidance:

    • Adhere to customers SLAs and performance criteria
    • Conduct Business Reviews on customer for compliance to governance and business procedures
    • Monthly & Quarterly feedback on performance deliverables contract
    • Identify development areas and take initiative to close gaps to initiate business
    • Adherence to SLA's
    • Act as a champion and ambassador for the service culture
    • Determine how individual can service the business optimally

    Assist in financial management to keep control on spends:

    • Generate monthly cost control report on spend vs allocated budget
    • Planning of monthly spend

    Education Qualification

    Relevant Diploma or Degree

    Relevant Work Experience

    2 - 5 years’ experience in a Sales role, covering all areas of the function – Pharma/Medical Sales preferably

    go to method of application »

    Senior Digital Marketing Specialist (76641)

    Job Purpose

    • The Senior Digital Marketing Specialist is an omnichannel marketer, with a strong grasp of current marketing tools and strategies to be able to lead integrated digital marketing campaigns from concept to execution. The Senior Digital Marketing Specialist works closely with the OTC Marketing team, supporting teams (such as internal agency), and vendors to launch campaigns on time and in budget. The Senior Digital Marketing Specialist is responsible for planning and executing (with assistance from the OTC Digital Associate) all digital marketing, including SEO/SEM, marketing database, e-mail, social media, search, and display advertising campaigns.
    • Assistance to the Lead: OTC Digital in creating daily content, managing and maintaining social media marketing platforms, SEO implementation as well as new digital platform research. Managing and collating analytics from various sources, creating reports for teams to review and liaising with internal teams and agencies on various digital outputs. 

    Key Accountabilities 1A
     Management of portfolio of OTC Digital Brand Strategy

    • Planning, implementation, and execution of digital marketing strategies within the OTC portfolio.
    • In collaboration with the relevant Marketing and Product Managers, design, implementation, and measurement of digital media strategy to drive sales & increase market penetration.
    • Responsible for management of all web and mobile assets.

    Key Accountabilities 1B
    Responsible for the OTC websites through: 

    • Overall site design (look & feel)
    • Site architecture and working structure
    • Google Analytics
    • SEO goal setting and SEO tools
    • Development, implementation, and management of site content strategy
    • Management of inbound and outbound website marketing traffic using CRM tools deployed by the company at the time
    • Management of PPC, Google AdWords, and paid for digital advertising.
    • Interpretation of advanced analytics & strategic reporting to the executive

    Key Accountabilities 1C
    Manage the below via agencies or internal teams: 

    • All e-commerce assets
    • All social media assets
    • ORM
    • SEO

    Key Accountabilities 1D
     Responsible for digital medical campaigns by: 

    • Creating and managing Google PPC campaigns to drive sales.
    • Management of Social Media advertising budgets & analysing data, and up-scaling successes.
    • Using the following Social Media platforms: - Facebook, Twitter, TikTok, YouTube & Instagram.
    • Search Engine Optimization (SEO) and evolution of Cipla’s capabilities in the then current digital landscape.
    • Defying and building of SEO strategies based on keywords as they relate to the Cipla brands, as well as the individual products.
    • Understanding of Google Algorithm to predict changes and adjust SEO campaigns accordingly.
    • Understanding and calculate social media ROI, with a knack for scaling up successes and suggesting future trends.

    Key Accountabilities 1E
     Responsible for eMail marketing campaigns through: 

    • Concept and detail content design.
    • Target audience definition and categorization. 

    Mobile Media 

    • Understanding mobile media concepts and capabilities.
    • Planning, design implementation of mobile media campaigns.

    Key Accountabilities 1F

    • Online crisis control and specific experience in dealing with site hacks or social media security breaches. 
    • Social Media 
    • Responsible for high-level design, implementation and management of a social media strategy in order to facilitate and support:
    • Online marketing of the brand and specific product launches or ad hoc product focus.
    • Social media trends.
    • Mobile marketing & sales platforms.
    • Use and interpretation of information from Social Media analytic tools.

    Key Accountabilities 2
     Community management

    • Community management and content management on various social and digital platforms
    •  Managing the OTC digital marketing analytics and scorecard
    • Monthly and weekly reporting from platforms based on always-on performance and campaigns
    • Compilation of trackable scorecard on platform accessible to management
    • Utilise strong analytical ability to evaluate end-to-end customer experience across multiple channels and touchpoints

     Analysis and identification of digital trends optimising customer experience

    • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
    • Monitor and share digital trends across the division and optimise spend and performance based on insights
    • Instrument conversion points and optimise user funnels

    Education Qualification

    • Marketing or Digital Marketing qualification – Higher Diploma or Degree

    Relevant Work Experience

    • Minimum 3-year experience in digital brand management / social media marketing essential. Experience in e-commerce and information systems sphere is beneficial.
    • Previous experience or knowledge of pharmaceuticals would be beneficial

    Method of Application

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