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  • Posted: Dec 12, 2024
    Deadline: Not specified
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  • The City of Ekurhuleni Metropolitan Municipality is a metropolitan municipality that forms the local government of the East Rand region of Gauteng, a large suburban region east of Johannesburg. Ekurhuleni means "place of peace" in XiTsonga.
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    Manager: Walk-in Centre - SDCD19325

    Minimum Requirements:

    • Relevant accredited Business Degree
    • 3 - 5 years' experience at management level in a similar environment within local government
    • Municipal Finance Management Programme NQF Level 5 would be an added advantage
    • Operational Planning and reporting skills
    • Knowledge of information management skills
    • Service delivery innovation

    Core Responsibilities:

    • Implement strategic capability and leadership to manage a functional unit within a division that is accountable for the delivery of set objectives within specified time frames and costs
    • Manage and implement operational processes to demonstrate and drive the application of policy, laws, regulations, initiatives and relevant industry practices to plan, make recommendations and apply changes appropriate to improving services delivery and monitor its effectiveness
    • Maintain governance and minimize risk to ensure that no incidents on non-compliance result and risks are appropriately mitigated
    • Manage and implement financial processes to ensure the effective use of finances and curtail costs in the Department
    • Practice a customer service orientation to ensure effective operations management and service delivery within the division, ensuring compliance with the Batho Pele principles
    • Practice people management to lead and manage teams within the context of defined processes, meeting performance parameters and clarify roles to achieve operational goals
    • Facilitate and coordinate internal and external stakeholder management programmes
    • Implement an aligned excellence culture, which builds enduring, rewarding relationships, proposes innovations and allows others to provide exceptional customer service.

    go to method of application »

    Head of Department (ERWM) - ERWM19000

    Key performance areas:

    • To drive the overall optimisation of the Environmental Resources & Waste Management value chain, through effective strategic planning, directing and alignment of functional management frameworks and operational delivery.
    • Translate Organizational Strategy into operational objectives, whilst ensuring delivery of functional strategic plans.
    • Developing and aligning the department operating model and value chain in relation to the organizational mandate in partnership with stakeholders.
    • Establishing and manning strategic internal & external relationships inclusive of customers, service providers & relevant legislative agencies & structures.
    • Directing development, ensure implementation and governance of By-Law compliance throughout the organization.
    • Develop and implement an integrated Waste Management strategy and business plan for Ekurhuleni, with ongoing innovation as necessary
    • Ensure strategic Human Resources decisions are dealt with effectively as it relates to operational efficiency
    • Ensure that strategy and the operating model is adequately budgeted for through the development and implementation of a fit-for-purpose budget
    • Ensure effective financial management, control, and corporate governance throughout area of accountability

    Core Requirements:

    • Postgraduate degree in Business Management or BSc Civil Engineering or Environmental Management or a relevant NQF level 7 qualification
    • MBA/MBL will be an added advantage
    • A minimum of 10 years in a leadership capacity in an organisation of similar scale and complexity of which 5 years was in the Senior Management level
    • Well-honed judgement, strong leadership and high levels of integrity and personal drive
    • Knowledge of relevant legislation
    • Tenacity and excellent problem-solving skills
    • Advanced project and programme management skills
    • Excellent people and communication skills

    go to method of application »

    Head of Department: Communications & Brand Management - CBMD19000

    Key performance areas:

    • To drive the overall optimisation of the Communications, Marketing & Tourism value chain through effective strategic planning, directing and alignment of functional management frameworks and operational delivery.
    • Develop and manage a communication and brand management framework that establishes and aligns the service delivery value chain and organisational needs with brand architecture, communication strategy and the City's vision
    • Develop, plan, implement and drive a Communication and Branding Management strategy in response to the overall strategy
    • Render effective direction in terms of the development, implementation and governance of media strategies across the organisation
    • Initiate and guide the management of consumer marketing research quantitative analysis, ensuring sustainability and growth
    • Ensure effective marketing and communication integration and governance through correct brand positioning, selection and management of service providers
    • Ensure effective financial management, control and corporate governance throughout area of accountability
    • Drive an aligned client service excellence culture which builds enduring rewarding relationships, proposes innovations and allows others to provide exceptional client service
    • Lead and manage direct and indirect teams by providing context, setting performance standards and educating on process, quality and policy

    Core Requirements:

    • Postgraduate Degree in Marketing or Communications or Digital Business or equivalent NQF Level 7 qualification
    • 10+ years’ management experience in a service delivery environment, of which at least 5 years should have been at Senior Management level
    • Leadership capability with a proven track record in a complex service delivery operational environment
    • Highly creative/innovative thinker
    • Analytical and tactical thinker
    • Excellent writing skills (press releases, annual reports)
    • Knowledge of the basic tenets of marketing and communication
    • The ability to work well under pressure and meet strict deadlines

    Method of Application

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