Danone is Dedicated to bringing health through food to as many people as possible, Danone is a leading global food company built on four business lines: Fresh Dairy Products, Early Life Nutrition, Waters and Medical Nutrition. Through its mission and dual commitment to business success and social progress, the company aims to build a healthier future, thanks...
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ABOUT THE JOB
- Inspire and drive the Plant Health Safety and Wellbeing (HS&WB) & Sustainability Priorities: Foster PLT and Contractor management commitment, HS&WB & Sustainability ambition and strategy, roadmap definition and deployment, monitoring of HS&WB & Sustainability performance
- Lead WISE² safety program & HS&WB & Sustainability activities, risks analysis and prevention, standards implementation, trainings, audits & inspection, incident and accident management, equipment safety, …
- Drive continuous HS&WB & Sustainability continuous improvement & performance, through monitoring of HS&WB & Sustainability metrics and action plans, implementation of effective systems, tools & processes.
- Develop Plant HSWB & Sustainability capabilities and personnel (Site EHS Officer & Coordinators)
ABOUT YOU
KESSENTIAL LEVEL FOR THE JOB
Education/Professional Qualification
- A recognized degree or equivalent in Occupational Safety & Health, Environmental Health / Science, Engineering, Chemical Engineering, or related field.
- Certification in ISO Management Systems (Safety and Environmental)
- Knowledge of Manufacturing or Consumer industries in a fast-moving consumer goods environment.
- Experience in Managing safety, health & environmental in multi-national business.
- Have significant safety, health and environmental management experiences in a manufacturing environment or any other industries with high safety standards.
- Minimum 5 years of leadership / managerial experience.
- Strong knowledge of Danone Wise2 safety management system.
- Strong knowledge of Danone Way & Environmental requirements.
- Technical safety expertise or at least ability to acquire it or ability to mobilise safety health and Sustainability experts efficiently.
- Proven ability and enthusiasm to embark teams at management level on safety, health, and Sustainability deployment, with the capability to influence & delegate effectively, whilst driving for performance.
- Coordination, organization, and networking capabilities; good level of autonomy to drive safety at Site level.
- Ability and vision to drive the level of ambition within the teams, challenge safety health and Sustainability performance and culture, getting buy-in and focus on team priorities.
- Excellent communicator at all levels (operative, FLM, managerial & director).
- Negotiation skills and cooperative approach in dealing with conflicts and/or deviations supported by strong safety auditing skills. Maturity to inspire respect form stakeholders.
- Instruction, coaching and training skills.
- Motivation for safety health and Sustainability for the job.
- Ability to travel frequently within the CBU and to connect with the zone network.
- Fluent spoken and written English.
PERSONAL CHARACTERISTICS AND BEHAVIOUR TRAITS – Needed for the job
- Ability to influence internal/external customers
- Results driven and self-motivated
- Ability to establish and maintain collaborative partnerships
- People orientated
- Energetic
- Passionate
- Ability to work under pressure and meet time frames
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ABOUT THE JOB
- To assist the Head and Key Account Manager in Traditional Trade and Exports in all aspects of managing a customer, with the objective to grow in NSV and Profitability, through execution of appropriate sales strategies.
ABOUT YOU
KEY AREAS OF RESPONSIBILITY
Main job responsibilities along with summarized sub elements
CUSTOMER / SHOPPER UNDERSTANDING & INSIGHTS
- System expert on Customer Shopper Portals (IRI)
- Execution elements allocation in all TT by liaising with the Commercial Strategy & Planning Team
- Understands the Shopper missions and aligns instore execution opportunities with S&I
PROFITABLE REVENUE GROWTH MANAGEMENT
- Post Analysis of promotion against identified ROI%
- Price indexing versus Competitors
- Analyzes and tracks investments within Customer against SKU and gives input into MIX/Pricing/Promotion
CUSTOMER MANAGEMENT
- Prepares weekly sales tracker per customer for discussion
- Prepares Customer Reviews for Discussion Monthly
- Prepares customer growth tracker reviews for Traditional Trade for monthly communication with customer
- Customer liaison for pricing, listings, promotions and administrative support to ensure alignment between Danone and customer systems.
- Traditional Trade Customer Master-data management to ensure accuracy of store data
- Uses Customer specific data & Shopper data as inputs
- Prepares for each important negotiation, identifying ‘Must Gets’, ‘Wish List’ and ‘Concessions’
- Managing the Customers Budgeted Spend Process in TTM after sign off from KAM
- Co-ordinate trading term proposals in line with process
- Manages events and implements projects efficiently – Trade Shows / Customer Events
- NPD – All PDF’s; Prop Docs; Listing Trackers; Trade Presenters
CLAIMS & PRICING MANAGEMENT
- Captures claims within TTM
- Captures pricing claims within the system
- Manages Customer claims processes and accruals for sallies and tallies
- Manages Pricing differences between Danone and company portals
- Manages RTM allowances and claims
- Ensures Pricing compliance across the different Traditional Trade segments
- Liase with credit team to ensure that customer accounts are up to date
SYSTEMS MANAGEMENT & REPORTING
- Manage Customer Portal Interface (where applicable)
- Monitor SOH / Sales Out Data / CSL / Distribution / Pricing
- Leads any CSL issues and highlights to business
- Captures all Pricing Deals in both Internal and Customer Systems
- Understands and monitors Customer on line sites and recommends changes (Graphic Content relevant)
- Support the National Key Account Manager in pulling reports (Customer Review; Adhoc Reports; Nielsen; Trade Intelligence; Masterdata Store Clustering, Iri, MacMobile)
- Demand Management – align all promotional activity into internal system
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ABOUT THE JOB
- To develop and manage long and short term export-focused sales, marketing and distribution of Danone’s Export business, to support the overall objectives of the African Expansion strategy.
KEY AREAS OF RESPONSIBILITY
Planning
- Develop and implement the growth plan for exports per country
- Support the development of channel and customer plans by distributors, ensuring they align to the overall country plan.
- Develop the tactical activation plan per channel, for each country
- Develop the Key Account and Trade Marketing co-operative spend plan with relevant stakeholders in the commercial team
- Take the lead for execution and execution management, in country
- Monthly forecasting against stockholding, sales, arrivals and adjustments of stock
Delivery
- Drive volume, value and profitability through distributors to increase penetration and deliver on targets
- Confirm monthly scheduled orders and co-ordinate Supply Chain to meet the need
- Ensure that the stock in distributor depots is sufficient to meet in-market demand
- Drive and monitor execution targets with each distributor, to ensure continuous achievement of targets
- Lead the implementation of ad hoc projects into Africa, as required
- Plan with local commercial team on Key account agreements in shared accounts
- Manage the availability of correct portfolio with correct pricing strategy and promotional support for each country
- Determine size of the category within each market
Activation
- Receive promotion material and mechanics from Marketing, and agree activation plans for all trade programs with Distributors
- Sell the activations into the trade and major key accounts
- Develop a KPI scorecard including service levels, distribution, price management and promotional support for each distributor
- Manage the distributors in each country to ensure that all the agreed plans are activated at the correct intensity
- Hold the distributors accountable for successful activation of the agreed plans and KPI plans.
- Interact with all media agencies, for both ATL and BTL promotions to ensure that the relevant activation is executed correctly
Finance and Budget
- Manage a budget for in-country expenses, such as travel, cellphone and entertainment
- Develop a country-level budget plan for activations and promotions, co-operative spend, and rebates
- Continuously identify and implement financial efficiency opportunities within own cost drivers
- Execute within the budget constraints
- Reconcile monthly, YTD and YTG activation spends.
Leadership and Management
- Lead the Sales and Distribution activities in the distributors, and maintain a high performance and engaged culture within their teams
- Take accountability for the development of distributor teams as required, including coaching and training them on sales, trade marketing, category management, stock management, pricing, profit stories etc
- Guide distributors on managing the performance within their teams
- Become the Brand Champion within the Distributors’ teams
Reporting
- Submit monthly Distributor and Country reviews to the AE Manager and Commercial Director
- Give feedback against the monthly budget (spend and sales performance) tracker
- Monthly DPF (Demand Performance Forecasting), clear, correct and communicated in time.
ABOUT YOU
LEVEL OF COMPETENCE REQUIRED
- Country Growth Plans YES
- Channel Planning with distributors YES
- Forecasting YES
- Co-ordinate with Supply Chain YES
- Stock Planning YES
- Portfolio Planning YES
- Pricing Strategy YES
- KPI Management YES
- Budgets YES
- Development of Distributor Teams YES
- Business Reporting YES
ACADEMIC AND TRADE QUALIFICATIONS
- Commerce qualification, focused on Marketing or Sales
- Ability to speak Portuguese or French is preferable.
WORK EXPERIENCE AND SKILLS
- Minimum of 5-10 years’ experience in commercial/sales/marketing
- Distributor management experience an advantage
- Proven success in commercial-focused environment
- Proven track record in an FMCG Sales and Commercial environment
- Previous working experience with or within other African countries is an advantage
- Problem solving ablity to make decisions regarding complex and medium term business problems (4 – 12 month view).
- Up to 4 months training will be required to fully master the competencies of this role.
PERSONAL CHARACTERISTICS AND BEHAVIOURAL TRAITS
- Goal-oriented individual
- Action-oriented individual
- Pragmatic
- High levels of resilience
- Cultural flexibility
- Potential to develop into a more senior role
- Ability to work independently
- Passion for developing and growing new markets
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ABOUT THE JOB
- To achieve sales targets in allocated areas, while maintaining strong relationships with fellow team members, service providers and all customers. This role will also drive in-store execution activities that achieve sales growth targets, while managing merchandising execution through merchandisers for defined customers and territories.
KEY AREAS OF RESPONSIBILITY
Planning for Sales Effectiveness:
- Identify store objectives to achieve sales growth and volume objectives
- Investigate and integrate consumer, shopper, customer and channel insights to identify growth opportunities and propose action plans to influence shopper behavior
- Compile an area business plan that is agreed with the Regional Manager and understood by the merchandisers and customers
- Contribute to both the brand Image and customer service orientation in the outlets
- Understand the category health and nutrition benefits, and brand attributes to enable effective in-store execution
Sales Execution:
- Negotiate the implementation of the Danone objectives with customers, giving recommendations for increasing sales
- Use basic selling skills to reach a commercial agreement with customers
- Manage the outlet order processes by checking stock and stock control figures, negotiating the suggested order with the customer, and authorise volumes
- Execute action plans in each outlet for sales growth
- Ensure volume targets are achieved
- Effectively implement in-store Point Of Sales objectives
- Manage merchandising standards to merchandisers and ensuring that merchandisers files are updated, and merchandiser order cards are completed
- Manage the back-up storage facilities to ensure that stock is properly always handled
- Put plans in place to rectify any deviations from Danone sales and merchandising standards
- Achieve sales and market share targets for the predefined area of customers within a specific geographic area
Policies and Process:
- Adhere to all Danone policies and procedures at all times
- Adhere to the Work in Safe Environment (WISE) Policy at all times
- Conduct relevant safety training with in-store merchandisers
- Ensure compliance to personal protective equipment (PPE) at all times
- Be responsible for the proper usage and management of tools and technology
Controls:
- Manage in-store returns by adhering to the returns policies and procedures, reporting all returns, checking the returns book, and conducting maintenance on the returns book; ensuring that returns do not exceed the targeted percentage
- Effectively manage close-to-expiry stock to minimise the level of returns
- Get the relevant authorization to move expired stock
- Analyse KPI’s and continuously close the gaps between results and objectives
Relationship Building:
- Manage store issues independently by ensuring positive working relationships with customers
- Manage the Field Sales Force and merchandising staff to maintain positive relations with customers
- Maintain the lines of communication with the Sales Strategy and Planning Department
Administration:
- Prepare call plans for complex calls
- Complete sales administration such as preparing relevant reports and conducting surveys
ABOUT YOU
ACADEMIC AND TRADE QUALIFICATIONS:
- Matric
- Marketing or Business-related qualification will be beneficial
- 3 Years Sales Experience
- Sound understanding of the FMCG industry, with dairy focus being an advantage
- Previous experience in a customer and/or consumer focused role
- Commercial acumen
- Proven negotiation skills
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ABOUT THE JOB
- The Sales Strategy & Planning Manager is responsible for driving the Commercial Strategy, policy and business development, monitoring and enforcement of the Strategy and action plan execution within the department. This role defines and activates business development opportunities, manages and improves organisation profitability, creates and sustains the company brands’ competitive edge, drives operation efficiency, manages the route to market strategy and effectively manage pricing and promotions by brand and format.
KEY AREAS OF RESPONSIBILITY
Strategy and Planning
- Develop the department’s strategy, structures, and KPI’s, and cascade them to the team
- Continuously provide direction to the team
- Take accountability for the quality of the technology and processes within the department, and implement changes and best practice as required
- Drive change and lead the implementation of best practice
- Manage and monitor adherence to best practice and performance
- Understand and define areas for improvements within the department
- Review the weekly KPI reports, comparing with other CBU’s, and define and follow up improvement action plans (internal/external)
- Compare KPI’s with other SA FMCG companies and lead improvement
- Analyse/present retail audit data and identify key opportunities per Channel, Key Account, per region, per brand, and recommend actions and next steps with focus on 4 Ps
- Lead the marketing interface and communicate information to the team that could effectively improve brands performance
- Support the monthly forecasting process (demand planning, S&OP, spend)
- Lead, with Marketing involvement, to create an effective and proactive promotion strategy and agenda
- Support KAM in tailoring and initiating trade promotions that deliver high share of stocks and accelerate push
- Study and recommend sales incentives that best fit and motivate team against company priorities and KPI’s
- Develop actions to sustain a motivated sales force
Finance and Budgeting
- Manage the Sales Development calendar and budget, and recommend spending priorities
- Identify and improve profitability by channel
- Monitor channel contribution and highlight key elements to improve it
- Lead the pricing strategy (Including price increases, reset) and implementation by channel
- Provide input into the budget setting process, and take overall accountability for working within budget
- Oversee the day-to-day management the department’s budget
- Give feedback against the budget tracker
Trade Marketing
- Understand and monitor trade dynamics evolution, and communicate trade structure changes that could affect company route to market strategy
- Define Key Channels under company coverage and identify parameters and Route to Market
- Identify Brand/Category KPI channel and how it can be achieved
- Identify the service package per channel
Category Management
- Develop with marketing, a category vision with consumer, shopper action plan in order to drive PCC
- Enforce implementation of the vision internally and externally
- Develop and maintain best in class shopper to maximize shopper preferences during the “path to purchase”, and drive the top line team to become Shopper 1st Choice
- Develop and implement merchandising and in-store activity strategy
- The ambassador of the “1 yoghurt a Day” category vision to Modern Trade and contribute to gain category captainship
Field Sales Execution
- Define the trading calendar requirements down to FSEM/Merchandiser level
- Ensure organization performance efficiency is in line with Global and local standards
- Recommend, manage and leverage tools that improve performance and reduce cost
- Import and implement best practice tools from Dan Sales, Direct contact with other CBU’s
Market and Product Development
- Lead brands action plan within overall Top Line growth plan
- Create effective tools that support new launches and existent brands growth
- Define brand strategies per channel to create end endure push
- Create programs that build and sustain trade loyalty and satisfaction
- Identify POS strategy per channel and monitor implementation
- Manage communication (To sales Force) and Trade effectively and simply
- Monitor brand awareness life time, and create sustainable communication to make company brands perceived profitable and attractive to the trade
- Optimise availability of product to meet customer needs - Review category and department performance on an ongoing basis- Influence all replenishment and forecasting processes and system requirements
- Product and category reviews
- Conduct competitive marketing research projects
- Analyze competitive strategies through analysis of product, solution, services, customer, channel etc
Integration
- Lead and manage a team of planners to achieve the maximum possible on shelf availability of product across the portfolio
- Provide guidance and support to team members and senior management and identify potential improvements
- Effective management of the team to ensure most accurate forecasts possible, to meet customer expectations and minimise costs
- Create and manage new line forecasts based on business estimates
Leadership and Management
- Manage and motivate the team in the delivery of team objectives
- Conduct internal performance management and IDP processes fairly and consistently,
- resulting in transparent succession planning and specific development areas
- Recruit for vacancies within the team
- Facilitate the setting of team objectives
- Mentor and coach team members , as required
PRGM
- Define the long-term Strategy for Portfolio / Pricing by Channel,
- Sets KPI’s for implementation and builds customer selling rationale
- Defines the long-term Strategy, KPI’s & investment for Promotions by Channel & builds customer selling stories
- Defines the long-term Strategy for Trade Terms by Channel & Customer, including Channel specific incentives
- Responsible for keeping the business on plan by partnering with the Commercial Team to construct pre-evaluation P&L / KPI metrics, track performance through a set of distinct scorecards and performance review forums
- To drive the development, execution and implementation of a new operational way of working across the Commercial functions, from a Pricing, Promotions and Mix perspective.
- Price management (by: driving positive profitability and additional profits by changing price points for shopper on the shelf and developing price architecture for the entire portfolio- based on the analyzes of the category and the market)
- Promotions effectiveness management (by: managing promo ROI and CO% in a consistent and rigorous manner to bring additional profit by managing mechanics, SKU mix, client mix, competitors),
- Portfolio management (link it to the shopper needs, occasions in the channels etc.),
- Trade terms management (Monitoring effectiveness and provide the improvement recommendation, review trade terms strategic negotiations planning and implementation process)
ABOUT YOU
ACADEMIC AND TRADE QUALIFICATIONS:
- Relevant tertiary qualification
- Post graduate qualification is an advantage
WORK EXPERIENCE AND SKILLS:
- Minimum of 10 years in the Key Account and trade marketing environment within the FMCG industry
- Computer skills (MS Office, Powerpoint and Advanced Excel)
- 4 - 5 years of managing individuals or team
- Knowledge of statistical forecasting and how to apply in inventory management
- Advanced interpersonal skills, resulting in the ability to guide and inspire
PERSONAL CHARACTERISTICS AND BEHAVIOURAL TRAITS:
- Strategic thinking and problem solving abilities
- Ability to express views, in a constructive manner
- Ability to communicate with senior management, troubleshoot and process improve
- Commercial acumen
- Analytical
- Self-confidence
- Self-motivated
- Ownership and accountability
- Goal-orientated
- Attention to detail
- Enthusiastic and action orientated
- Ability to work in a multicultural environment
- Flexible and adaptable with ideas, when changes occur within the plans and/or work environment
- Ambitious and driven to succeed
- Passionate about the product / product portfolio
- Able to stay focused and clear minded under pressure
- Proven ability to influence others positively
- Resilient
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ABOUT THE JOB
- To effectively develop and manage sales and merchandising within an assigned area, ensuring that sales growth targets are met. This role will also have the responsibility to guide, mentor and train Field Sales Execution Managers to ensure operational excellence and effectiveness, as well as maintain strong relationships with service providers, suppliers, and customers within the region.
ABOUT YOU
KEY AREAS OF RESPONSIBILITY
Planning for Sales Effectiveness
- Develop a quarterly action plan for implementation, based on the overall sales growth plan
- Approve the objectives of the team, and ensure their alignment to meet the set targets
- Investigate and integrate consumer, shopper, customer and channel insights to identify growth opportunities and propose action plans to influence shopper behavior
- Contribute to both the brand Image and customer service orientation in the outlets
- Understand the category health and nutrition benefits, and brand attributes to enable effective in-store execution.
Sales Execution
- Conduct regular market visits to check route coverage, competitor activity, and continuously search for new opportunities in order to increase sales in the region
- Provide distributors and customers in the region with information about new or improved products and services in order to improve sales in the region
- Ensure the achievement of sales objectives while, detecting and proposing development and growth opportunities
- Contribute to the planning of merchandising initiatives in the area, and manage the merchandising services
- Liaise with Supply Chain to guarantee the order fulfillment in compliance with guidelines and priorities
- Effective management of Point of Sale
- Ensure volume targets are achieved
- Effectively manage all depot’s in your region
Policies and process
- Adhere to the Work in Safe Environment (WISE) policy at all times
- Coach the team on relevant aspects of (WISE) procedures to ensure that they are able to adhere to WISE at all times
- Be responsible for the proper usage and management of tools and technology
- Adhere to relevant company policies at all times
Relationship Building
- Conduct monthly visits with the team to customers within the region
- Engage with customers regularly to develop positive working relationships that will assist to influence sales
- Develop internal relationships with Commercial, Supply Chain, Marketing and Finance to enable smooth sales execution
- Conduct weekly sales meetings with the team to keep track on progress against targets
- Align with the Key Account Managers, to ensure alignment to the overall objectives in the region
- Manage relationships with our customer’s regional and area managers, including regular meetings and feedback
- Maintain the lines of communication with the Sales Strategy and Planning Department
Management and Leadership
- Manage and motivate the team in the delivery of team objectives
- Conduct internal performance management and IDP processes fairly and consistently, resulting in transparent succession planning and specific development areas
- Recruit for vacancies within the team
- Facilitate the setting of team objectives
- Mentor and coach team members in the usage of key sales fundamentals and principles , and as required
Finance and Budget
- Develops budgets in conjunction with sales plans to achieve or exceed the annual sales objectives for the region
- Monitor and control the sales budget and track operating costs to ensure optimum utilization of resources in the region
ACADEMIC AND TRADE QUALIFICATIONS
- 3-year Sales, Marketing or Business-related qualification
WORK EXPERIENCE AND SKILLS
- Minimum of 8 years field sales experience, preferably in the Dairy industry or FMCG
- Proven track record in field sales
- Minimum 3 years’ experience in managing a field sales force
- Sound knowledge of sales and sales administration processes
- Customer, Category and Channel Knowledge
- Commercial acumen, with previous experience in sales forecasting and budgeting
- Advanced communication skills (written, oral and listening)
- Previous conflict management experience
- Time Management
- Team Management
- Proven negotiation and selling skills
PERSONAL CHARACTERISTICS AND BEHAVIOURAL TRAITS
- Flexible and adaptable to change
- Problem solving ability
- Interpersonal skills
- Strong leadership abilities
- Goal-oriented, with a commitment to achieve targets
- Action-oriented
- Creative
- Ambitious and driven to succeed
- Passionate about the product / product portfolio
- Ability to stay focused and clear-minded under pressure
- Resilient
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ABOUT THE JOB
Manage all Regulatory Affairs and Category Compliance activities on behalf of Danone Nutricia Africa (DNAF) for Southern Africa & export countries within the scope of Specialized Nutrition (SN) division: baby food products and medical nutrition.
Protect and support Danone’s business and assets by designing and implementing the optimal regulatory framework & category compliance strategy, according to country regulations, company policies and the specific needs of the central business unit.
Bring regulatory expertise and make recommendations to guarantee the conformity of the products and communication within the countries.
Educate the local teams to enable them to have an enlightened vision of the regulatory and compliance issues, provide them with guidelines to make the best decisions, and accompany them in the defined actions.
ABOUT YOU
KEY ACCOUNTABILITES
REGULATORY:
- Keep abreast of current and pending regulations and trends relating to the composition, labelling, advertising, registration, communication and importing of SN products to ensure and prepare for regulatory compliance. Define the impact of new regulations and develop mitigation plans to minimise impact and ensure compliance. Implement and manage actions relating to regulatory compliance while informing local and global teams.
- Be a proactive and enabling partner according to business objectives and context.
- Acts as local advisor to WHO code compliance.
- Engage with regulatory authorities, competitors, or other stakeholders.
- Be the point of contact for authority requests and team queries.
- Form part of the crisis management team as required.
- Develop and cultivate an active set of relationships with regulatory organisations, stakeholders, self-regulatory groups and industry association and stakeholders.
- Participate actively in the Danone Africa regulatory network (regular calls, meetings, sharing of best practice)
- Be integrated in key project teams by identifying regulatory constraints/risks in project, assisting in decision making, and escalating important topics to the global team
- Train the team (and all new starters) on requirements of regulatory compliance (including local and international regulations and guidelines).
- Actively participate as part of relevant trade associations in collaboration with the public affairs team (participate in meetings, propose relevant topics, share feedback with the business).
PRODUCT REGISTRATION
- Be informed and provide direction relating to each country’s registration requirements.
- Collate and submit documentation needed for product registration.
- Be the identified contact for local authorities in collaboration with Public Affairs.
- Respond to all Danone global requests and authorities’ requests.
- Assist with the registration of products in export countries.
- Monitor and manage registration authorization in accordance with the timetable.
COMMUNICATION & LABEL VALIDATION
- Review and pre-validate all external communication relating to SN in line with local regulations.
- Follow & respect the Group Claim procedure (communication validation).
- Carry out regular checks to ensure that the procedure is being properly followed.
- Train all newcomers on the process.
- Provide input about local regulations to ensure that recipe changes are compliant, to provide label specification.
- Check and validate the label for SN products.
CATEGORY COMPLIANCE
- Deploy and animate the Category Compliance program for South Africa & export countries.
- Ensure team awareness and compliance to the internal procedures relating to the commercialisation of our products.
- Train teams on Category Compliance, Healthcare Systems procedure (HCS), Breastmilk Substitute Do’s & Don’ts (all new-comers, regular training for people in the field, regular knowledge testing, training on internal procedures).
- Review and approve HCS request forms.
- Performs or support internal audit, propose and follow a compliance action plan.
- Offer support for external audit preparation & follow action plan.
- Monitor non-conformities report and implement plans for corrective action.
- Participate in a compliance network (regular communication, participation in calls, sharing best practices)
KEY DELIVERABLES
- Enable achievement of strategic business objectives.
- Regulatory cluster roadmap definition and implementation.
- Management of all regulatory activities.
- Ensure compliance to all regulations related to our business (products, allegations, communication claims).
- Management of Category Compliance activities.
- Manage registration SN portfolio.
- Prepare for and participate in internal & external audits.
- Follow action plan of audits.
- Participate in local trade association.
KEY COMPETENCIES
FUNCTIONAL COMPETENCIES:
- Regulatory knowledge: Regulations relating to infant and young child feeding; Regulations relating to labelling and advertising of foodstuff; Regulations relating to composition of foodstuffs; Regulations on medical device; Pharmaceutical Regulation
- Knowledge of health sciences and nutrition
- Advocacy competencies
- Management & leadership competencies: Ability to prioritise and lead action plans with pragmatism; Agility, and ability to manage complexity; Take decisions while assuming associated risks; Develop clear & efficient recommendations
- Business Acumen: Collaborative mindset & attitudes; Ability to develop networks internally and externally; Strong communication and negotiation skills; Leadership and embedding capacity including with top management; Internal and external impact and influence; Strategic vision; Ability to provide clear presentation; Be proactive
SOFT SKILLS:
- Strong organising skills, rigor
- Displays resilience and determination while showing flexibility & calm
- Attention to detail & accuracy
- Autonomy
- Interpersonal skills
- Ability to work across functions and building effective working relationships between functions
- Communication skills - verbal, written, presentation
- Fluent in English (written and verbal); French is a plus
REQUIRED EXPERIENCE
- 5 – 7 years in infant feeding, specialised nutrition, health or pharmaceutical industries with demonstrated experience in category compliance and regulatory affairs management.
EDUCATIONAL REQUIREMENTS:
- Bachelor of Science Degree with Higher National Diploma or equivalent qualification in health sciences.
- Regulatory expertise.
- Scientific knowledge.
- Management experience.
- Dietitian, Doctor, Pharmacist or equivalent registered with Health Professions Council of South Africa (HPCSA).
Method of Application
Use the link(s) below to apply on company website.
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