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Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
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Key Purpose
Within the Digital Channels system area, the Java Developer must work together with Business Analyst, UX & Content Teams, System Architect and managers to understand the overall business need and the requirements, design the system solution using various approaches and technologies, implement the designed solution in the system with high quality source codes.
The Java Developer will support the projects throughout the project life-cycle, including requirements, design, implementation, release and post release support.
The Java Developer in the Digital Channels area must be technically able support and maintain the deployed applications on dev, test and production environments.
Areas of responsibility may include but not limited to
- Develop, test, and maintain the deployed application software with high quality
- Analyse, maintain and enhance existing application and troubleshoot issues with efficiency
- Perform accurate development estimation
- Produce technical specifications and designs.
- Analytical and problem-solving skills
- Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
- Excellent written and verbal communication skills
- Can help with quality assurance and provide comments
- Present to senior stakeholders
- Offer support and guidance to peers
- Perform analysis at a strategic level and understand principles of business, technical and enterprise architecture
Personal Attributes and Skills
- Passionate about technology and development.
- Results oriented with the ability to work under pressure and juggle multiple concurrent projects with changing priorities and deadlines
- Analytical thinking
- Personal organisation and time management skills
- Technical and business writing skills
- Presentation and facilitation skills
- Communication skills (written, verbal/presenting, and listening)
- Stress management
- Customer focused
- Results oriented
- Able to resolve conflict
- Creative
- Innovative
- Self-driven
- Attention to detail
- Ability to build relationships with people from all different backgrounds and at different job levels
Education and Experience
- Minimum
- Matric/Grade 12 and formal Java qualifications.
- 3 years Java systems development experience
- Java EE knowledge and experience
- Experience with SOAP and REST services
- Unit testing and mocking frameworks
- JIRA, Confluence, Git with Bitbucket Code versioning.
- Experience with industry standard Application Servers (preferably WebLogic)
- Knowledge of OO design principles and development patterns
- Preferred
- IT related Degree or Diploma (BSc/BTech or similar).
- Angular Framework
- Spring Framework
- ORM/Hibernate/JPA experience
- JMS, Tibco EMS experience
- Oracle and PL/SQL knowledge
- SOAP and REST (XML/JSON)
- Presentation layer development (HTML5, CSS, JavaScript, jQuery, GWT, Spring MVC)
- Experience with Business Rules Management Frameworks
- Experience using formal modelling languages (UML, etc) and modelling tools (Enterprise Architect, Visual Paradigm etc.)
- Exposure to Agile principles and methodologies, including Continuous Integration and Test-Driven Development.
- Understanding of designing dependencies in AWS.
- JUnit with unit and integration tests
- Strong technical skills in Java (Spring Boot, Hibernate), AWS microservices, Oracle, Postgress.
- JBoss & Tomcat Experience.
- Splunk, Dynatrace, Kibana experience.
- Web Security experience.
- SOAP, REST (XML/JSON), XSLT, Web Services experience.
- Advantageous
- Honours degree
- DevOps/Continuous integration
- Exposure to the Atlassian tool suite (Jira, Confluence, Bamboo and Bitbucket)
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Key Purpose of the role
This Learnership leads to a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification; which consists of structured learning components combined with practical/workplace experience in the Financial Services industry.
Areas of responsibility may include but not limited to
- Long Term Insurance – Discovery Health:
- Call Centre: Medical Aid client servicing, claims, new business and health benefits administration
Personal Attributes and Skills
- Innovative/ critical thinking/ and problem solving skills
- Good attention to detail and levels of accuracy
- Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.
- Time management and planning skills
- Ability to effectively prioritize and execute tasks in a high pressure environment
- Ability to work independently and in a team orientated environment
- Service driven, a sense of urgency and a team player.
- Adapts to changing circumstances and handles criticism well and learns from it.
Education and Experience
- Grade 12 is essential.
- Maths (Minimum Level 4 – 50%)
- English (Minimum Level 4 – 50%)
- Maths Literacy (Minimum Level 5 - 60% )
- 2nd language (Minimum Level 4 – 50%)
- May have an incomplete tertiary qualification (advantage)
Specific Requirements:
- Not be engaged in post Matric studies or formal employment;
- Not have completed any previous Learnership.
- Be between the ages of 18 and 25 years;
- Have effective communication skills in the written & verbal English language;
- Possess basic computer skills mainly MS Excel & MS Outlook
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Key Purpose of the role
The key purpose of this role is to administer Group Risk policies and reassurance premiums, reconciling and administering the Vitality Member billed scheme, process annual reviews, pay commission, process Broker changes and to handle all queries relating to any of the above with external and internal clients.
Areas of responsibility may include but not limited to
- Process data comparison through the web to prepare reconciliation of premiums to ensure that the client is applying correct rates against internal billing.
- Ensure underwriting team is provided with accurate information from the data comparison to prepare their audits.
- Liaison with both internal and external clients to ensure resolution of client queries (TWT); as per SLA
- Responsible for entire billing process including monitor monthly billing, contributions allocation and sending statements
- Compare bank statement against scheme batch remits to ensure the accurate allocation of payments/premiums to correct schemes. Issue credit control where necessary.
- Indexing of documentation received in respect of KAM clients
- Resolution of claim queries from the various Claim areas
- Personal Attributes and Skills
The successful candidate must demonstrate the following competencies:
- Self-starter with a high attention to detail and be able to multi-task
- Good at follow through
- Exceptional ability to communicate written and orally
- Problem solving and solution focused
- Analytical – interpretation
- Building relationships
- Coping with pressure (deadlines)
- Time-Management and Organizational Skills
- Must be team orientated, willing to assist other team members in the office
- Compassion: will be working with people who are sometimes in dire situations or going through difficult transitions. Must be compassionate to their situation and working with them in a positive way
- Outstanding customer service skills
Education and Experience
- Matric with Maths.
- MS Office experience especially Excel (Vlook-up) and Compass.
- Group Life/Risk Insurance experience.
- 3 to 5 years working experience within a Group Life Administration environment
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Key Purpose
To be a Discovery Brand Ambassador, who lives the values of Discovery and has the ability to create dazzling customer experiences
Areas of responsibility may include but not limited to
- Navigate the client experience through our digital platforms and share the Discovery value offering
- Provide comprehensive information on all Discovery products and benefits
- Assist clients in understanding and getting the most value from their Discovery products through integration
- Create interest in Discovery products
- Willing to work retail hours, weekends and public holidays
- Represent the Discovery Store at fitness events outside of working hours
- Navigate the Discovery environment to facilitate the best client support
- Understand the business and operational processes behind products, and give constructive feedback and suggestions on enhancements
- Educate members on how to manage their Discovery products digitally
- Manage and host events within the store environment
- Fulfill administrative duties within the store
- Execute targeted store projects and campaigns
Competencies
- A proven track record of face-to-face customer experience
- A developed level of organisation
- Exceptional communication skills
- Good emotional intelligence
- A passion for customer service
- Must be adaptable to change
- Must enjoy interacting with people
- Must be a team player
- Great time management skills
Education and Experience
- Minimum 3-year undergraduate
- Post graduate qualification in marketing is advantageous
- Relevant financial services industry experience is advantageous
- Discovery work experience (Advantageous)
- Sales and client services experience
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Key Purpose
The Discovery People Technology team is accountable for all product deliverables in the HR technology products and to provide input to the overall HR roadmap.
As part of this team, you will work with the functional owners who are usually positioned in the Centres of Excellence and People Operations to ensure that all people systems and technologies are leveraged to deliver effective and cost efficient processes. You will be accountable for the full life cycle of technology products: requirements gathering, vendor selection, solution design and configuration, deployment, sustain, adoption and solution retirement - the Total Costs of Ownership. With regards to the execution, as a part of the technology team, you will work closely with the People Systems and IT Services teams who will be responsible for many of the deliverables specifically integration in overall Discovery HRIS.
Areas of responsibility may include but not limited to
- Discovery and ideation: scan the latest technology trends in the respective product area and share these with the functional owners.
- Priority setting: understand sub-functional strategy, processes and ways of working and align with functional owners on priorities and plans.
- Business Case: provide input to functional owners on business cases specifically on the product deliverables.
- Solution Design: translate functional and business requirements into a technology ideally leveraging the out of the box processes and functionalities of our preferred technology vendors (buy, configure, built). Basic principles: standardisation and simplicity putting the user at the centre of the process and technology design.
- Solution Configure: provide the IT Services configuration teams with input on configuration and support with relevant testing activities.
- Deployment and delivery: based on the deployment priorities and plans set by the functional owner, work with the regional People Systems and Tech teams on deploying the technology solutions.
- Sustain: work with the IT Services team on solution RUN and maintenance as per IT Services technology operating model. Accountable for potential escalations acting as the single point of contact back to functional owners, IT services and technology providers.
- Architecture: work with the People Systems solution and overall ERP architects to ensure solutions are flawlessly integrated into People Systems and technology landscape and roadmaps and overall ERP architecture and roadmaps/plans.
- Release strategy: ensure releases are reviewed, prioritised and tested in collaboration with functional owners, IT Services (configurations) and strategic vendors and support change management and communication activities where necessary.
- Value management (adoption and continuous improvement): work with functional owners and regional People Systems teams to ensure maximum value delivery through solution adoption and continuous improvement activities. Leverage OPEX methodology and metrics where possible.
Personal Attributes and Skills
- Planning & Organising
- Verbal & written communication
- MS Office
- Execution oriented
- Proactive and resourceful
- Analytics
Education and Experience
Essential
- Matric
- BCom Informatics or related degree
- 2 years experience with SuccessFactors
- Understanding of HR principles and concepts
Advantageous
- 2 years HRIS support
- Project Management experience
- SQL
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Job Purpose
The HVAC Filter Washer plays a crucial role in maintaining indoor air quality and the efficient functioning of heating, ventilation, and air conditioning (HVAC) systems by ensuring that filters are clean and Air Handling units are functioning optimally. This role contributes to a healthy and comfortable environment for building occupants while also improving the energy efficiency and longevity of HVAC equipment. This person will be responsible for the thorough cleaning and maintenance of HVAC filters in the facility.
Key Outputs may include but are not limited to:
Filter Inspection:
- Regularly inspect HVAC filters according to maintenance schedules and to assess their condition and clean and or replace.
Cleaning Process:
- Utilize appropriate cleaning techniques, tools, and cleaning agents to thoroughly clean filters without damaging them.
Safety Compliance:
- Adhere to safety protocols and guidelines when handling cleaning agents, equipment, and while working in different HVAC system settings.
Documentation:
- Maintain accurate records of filter cleaning schedules, maintenance activities, and any issues identified during inspections.
Collaboration:
- Work closely with HVAC technicians and maintenance teams to ensure the seamless operation of HVAC systems.
Quality Control:
- Perform quality checks after cleaning to ensure filters meet required standards before reinstallation.
Reporting:
- Provide reports on the condition of filters, maintenance activities performed, and any recommendations for filter replacements.
Equipment Maintenance:
- Properly clean and maintain equipment used for filter cleaning to ensure its longevity and optimal performance.
Work Experience
Required
Preferred (would be advantageous)
- Basic experience in HVAC systems and components.
- Education / Qualifications / Accreditations with Professional Body
Required
- Grade 12(matric) must have.
- Preferred (would be advantageous)
- Basic electrical/ refrigeration
Technical Skills or Knowledge
- Required
- Knowledge of cleaning techniques for various types of filters
- Knowledge of tools
- Safety principles
- Preferred (would be advantageous)
- Certification in HVAC maintenance or air quality management.
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Key Purpose
To deliver world class service to all Discovery Health Members, Providers, Employer groups, Hospitals, and Brokers by supporting and fully resolving their queries through various servicing channels, primarily over the telephone.
To effectively manage the risk of in-hospital admissions by using your clinical knowledge and integrating this with your understanding of the benefits of the scheme and ensuring accurate information regarding funding
Key outputs
The successful applicant will be responsible for but not limited to the following job functions:
- Confirming benefits according to set protocols and funding rules
- Accurately obtaining and capturing information to confirm correct funding
- Servicing all key stakeholders telephonically and via other servicing channels until the query has been resolved
- Servicing key stakeholders in a customer centric way to ensure that we live by our service principles
- Keeping up to date with product changes and benefits to ensure that all key stakeholders are accurately serviced
- Continuously staying abreast of all digital servicing tools within the business and ensuring that the functionality is fully understood
- Achieving and exceeding key performance metrics relating to service delivery
- Keeping abreast of continuous process, product updates and digital tools
- Dealing with multiple interactions
- Consistently utilizing all servicing tools available
Competencies and Skills
Behavioural Competencies
- Following instruction and procedures (Self-development)
- Analysing (Managing Complexity)
- Learning and Researching (Nimble Learning)
- Presenting and communicating information (Communicating effectively)
- Delivering results and meeting customer expectations (Customer focus)
- Deciding and initiating action (Decision Quality)
- Working with people (Collaborating)
- Writing and reporting (Communicating effectively)
Knowledge
Anatomy and Physiology
Skills
- Time Management
- Verbal and written communication
- Working under pressure
Personal Attribute and Skills:
Education and Experience
Education:
- Matric
- South African accredited Clinical Qualification
Experience
- At least 6 months working experience in a customer services or clinical environment
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Key Purpose
The key purpose of this role is to be able to extract and analyse data according to requirements set out by business. The main focus of the unit is to identify and detect potential fraud within the Discovery Insure business. The successful candidate will need to be able to mine large data sets to find and present new insights to business.
Areas of responsibility may include but not limited to
- Extracting data using Oracle PL/SQL
- Trend analysis
- Analysing data to identify outliers
- Producing accurate reports, dashboards and models
- Putting together PowerPoint presentations to present findings from analysis
- Managing relationships with risk management and forensics
- Exploring new methods of improving the Fraud analytics process
Personal Attributes and Skills
- Self-starter
- Ability to work under pressure and at fast pace
- A restless curiosity towards data and uncovering unknown fraudulent patterns
- Ability to work cohesively in a team environment and balance multiple priorities
- A team player who can work alone when required and without supervision
- High level of attention to detail, resilience, enthusiasm, energy and drive
- Positive, can-do attitude
- Ethical and able to maintain confidentiality and manage boundaries
- Aligned to Discovery values and core purpose
Education
- Matric
- Undergraduate 3-year degree in either Actuarial, Data Science, statistics, applied mathematics with some experience in the short term industry
- Other analytical qualifications will also be considered if accompanied by the relevant experience
Experience
- Experience in coding using Oracle PL/SQL
- Avanced excel (using formula such as VLOOKUP’s, pivot tables, cubes, VBA)
- Strong analytical skills
- Ability to work with, analyse and communicate findings from data (verbal and written)
- Experience using PowerBI or SASVA
- Exposure to statistical modelling would be beneficial
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Key Purpose
This role is to provide business with operational and incentive research, analysis and reporting produced from survey data sources (internal or external) to support its business operational improvements. Gather, synthesize and summarize information to support decision making and communication. Continuous improvement in research methodology and tools
Areas of responsibility may include but not limited to
- Compile and update daily/weekly/monthly reports on PowerBI
- Design and build surveys based on business requirements.
- Data extraction/gathering
- Research best practice and new innovative ways of presenting data.
- Ensure quality and accuracy in data reported on and all work/reports/analysis produced.
- Compile/update standard operating procedure manuals for reports.
- Proactively work with system and business analysts to develop and upgrade survey systems
- Ensures problems are identified, tracked, reported on and resolved in a timely manner
- Produce and drive adhoc analysis to answers questions posed by business, and present findings to business
- Implementation of identified solutions in business
- Continuous investigation of programming languages to enhance research tools
- Continuous statistical analysis is produced to business
- Delivery of projects on an ongoing basis (inclusive of ROI done on project/process)
- Stakeholder engagement
- Reviewing and optimizing business process
- Manage multiple portfolios
- Implement QA findings
Behavioural Attributes and Skills
- Communication skills
- Relationship skills (Building and maintaining)
- Process improvement skills
- Ability to analyze and interpret data
- Values driven
- Optimistic
- Problem solver
- Learns on the Fly
- Resilient
- Drives Results
- People Savvy
Qualification & Experience
- Bachelor of Science or Bachelor of Commerce
- 4 years experience working in a data analysis and reporting role in PowerBI
- 3 years experience in programming language (SQL/Python/R)
- 2 years project management experience
- Ability to analyze/interpret data, take appropriate action and use good judgment to escalate issues when necessary
- Project management/administration ability
- Experience with data analysis and reporting in PowerBI.
- Strong written and verbal communication skills
- Presentation skills
- Assertiveness and self-motivation
- Attention to detail
- Ability to coordinate various projects simultaneously
- Advanced knowledge of MS Office products including Excel, Access and PowerPoint
- Knowledge of structured query language (PL/SQL and COGNOS reports, Python, R)
- Ability to learn and integrate to new tools/software into the team
Advantageous
- Hons in Bachelor of Science or Bachelor of Commerce
- Discovery Service operations knowledge is an advantage
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Key purpose
- To effectively coach eligible members in various programs ensuring that:
- The coaching program outcomes and objectives are achieved.
- Members achieve sustainable health and lifestyle improvements in addition to their personal key objectives.
Key outputs
- Applying various coaching techniques to allocated members to ensure program and personal goals are achieved
- Building positive relationships to ensure successful outcomes
- Effective planning and organizing of schedules and sessions to optimize program adherence and completion rates.
- Assist members with benefit navigation, referrals and activations to optimize benefits available to them under their scheme and non-scheme products.
- Health and Lifestyle education, tracking and monitoring to achieve sustainable improvements.
- Educate members on how to manage certain chronic diseases to avoid relapses, hospital admissions and disease progression with the necessary referral to the relevant health care professional and or other therapeutic interventions.
- Accurate tracking, reporting and capturing of coaching sessions.
- Meeting set targets: productivity, quality, customer satisfaction scores.
- Calling eligible members to enroll into the various coaching programmes
- Keeping up to date with industry updates and developments
- Applying professional verbal and written communication skills required through all coaching interactions with members.
- Competencies
- Written Communications: Is able to write clearly and succinctly in a variety of communications settings and styles; can get messages across that have the desired effect.
- Self-Development: Is personally committed to and actively works on continuously improve him/herself; understands different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits
- Action Oriented: Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others
- Interpersonal Savvy: Relates well to all kinds of people—up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
- Learning on the fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything
- Time Management: Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities
Qualifications and Experience
- Clinical qualification accredited with a health professions body
- Knowledge of DH and Vitality products, benefits, funding, and policy rules
- Coaching experience advantageous
- Excellent communication skills, written and verbal
- Proficient in MS Excel, Word, PowerPoint
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Key Purpose
- Technical Marketing acts as the intermediary between product development, marketing, and sales & distribution; and is a core function throughout the Discovery Group. Technical Marketing involves taking complex actuarial concepts and leveraging data to strategically position and communicate these concepts to advisers and clients in a consumable way. At Vitality Global, Technical marketing acts as an internal consulting arm, leveraging data and problem solving to ultimately drive our partners’ strategic business objectives across the value chain, including increased sales, engagement, and retention.
- Areas of responsibility may include but are not limited to:
- Collaborate with Sales, Marketing, and Distribution to work towards achieving the broader team’s strategic objectives
- Consult with key clients and partners to proactively identify areas of opportunity and strategically craft tailored solutions. This involves helping partners drive each point along the value chain (from sales to engagement, all the way to retention)
- Monitor, measure and report on the success of various initiatives
- Provide ad-hoc support internally to other functions in the business, including product and C-suite executives
- Provide input into ongoing product development and PR work to refine product positioning
- Own and craft the narratives required to achieve certain strategic business objectives, Including identifying, and supporting strategic sales opportunities
- Engage in rigorous technical and creative analysis to support multiple projects
- Ensure the latest available assets, content, and information is leveraged and positioned in the most impactful way throughout the business
- Organize, lead and drive positioning and content creation for large events including the Global Vitality Conference, Partner Market Summits etc.
- This includes the production of high-quality PowerPoint presentations, including the data gathering, interpretation of information, and finally creating an overall polished look and feel
- Deliver thought leadership pieces that differentiate Vitality Global and our partners
- Maintain up-to-date industry insights and develop a knowledge base of the competitor landscape
Personal Attributes and Skills
- Desire to travel and experience partner markets
- Strong analytical and problem-solving abilities
- Driven, with a strong work ethic
- Strategic and creative mindset
- Collaborates well – effective team player
- Proactive and takes initiative
- Resourceful
- Confident, self-starter
- High degree of emotional intelligence and a natural capacity to self-reflect, learn and develop
- Adaptable: Ability to handle change and uncertainty, as well as navigate ambiguity
- Sophisticated written and verbal communication skills for internal and external delivery
- Builds superior presentations and develops compelling positioning
- Superior relationship builder and networker
- Advanced level of attention to detail
- Complete alignment to Vitality values and core purpose
- Bonus: experience with and understanding of the Vitality product and the Shared-Value Insurance proposition
Education and Experience
- Formal qualification/s, with a strong analytical or business focus, and a proven record of academic excellence (Actuarial, Engineering, Mathematics, Finance, economics etc.)
- Consultant experience at a top-tier consulting firm such as McKinsey, Bain, BCG, etc., is a bonus.
- Extensive business and/or technical experience with a proven track record of innovation, entrepreneurship, delivery, and performance.
- Experience and understanding of the Vitality product and the Shared-Value Insurance proposition is a plus
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Overall Job Purpose
This job function will align with the requirements as per the Risk plan, aligning to the Enterprise Risk Management framework. The risk analyst will report to the Vitality Head of Risk.
Outputs and Accountabilities
Assist the Head of Risk with the following:
- Conduct risk assessments/workshops, deep dives, and ad hoc risk investigations to help the business identify and mitigate risks. Follow up on these and all actions until closure.
- Compilation and distribution of reports - technical debt, action tracker, quarterly risk report, TCF, including adhoc requests
- Risk incident activities - assisting business processes to follow the risk incident process, as well as critical review of risk incidents logged to ensure accuracy of information (root cause analysis, actions, and information).
- Barn Owl - logging of incidents and risks as well as extraction of information when requested.
- Project risk management – oversight, risk assessment involvement as and when required
- Work with other BU risk officers and group risk management to ensure alignment on risk and DLP activities and sharing of knowledge.
- Identify relationships and dependencies between risks
- Facilitate the flow of risk information from Vitality into Group Risk Management as and when requested (Risk incidents, Barn Owl updates, etc)
- Prepare and present reports/assessments as requested (risk, technical debt, DLP).
- Provide ongoing support, education, and training on the risk management principles throughout the business as and when required.
- Review any outputs, information gathering, research, compilation of report/assessments, undertake any other work as required by the Risk Manager from time to time.
- TCF duties as required
- Monitoring and reporting of all material risks to and from the relevant committees/management forums. This includes, but not limited to, the following:
- Attending project steercoms, and any relevant business forums (e.g., ISO, Compliance, IM)
- DLP - Perform tasks required to ensure the effective maintenance of Vitality’s Data Loss Prevention function. Daily investigations, escalations, interactions with the Vitality ISO and DLP SME’s across the group, ticket logging, and report preparation and distribution. Presenting DLP reports to POPIA Steercom on a regular basis.
Qualifications and Experience
- A degree is essential – B Com or equivalent
- 2+ years in risk management or compliance
Skills
- Must be a good communicator with excellent writing skills
- Must be able to critically evaluate business information
- Strong presentation and facilitation skills
- Strong organisation skills
- Must be able to work autonomously and within a team
- Must be able to manage stakeholders effectively
- Excel and PowerPoint
- Power BI advantageous
Technical IT skills advantageous
Attributes
- Professionally minded, constructive, business and goal orientated
- Adaptability; maintains effectiveness when experiencing major changes in personal work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
- Good networking skills
- Committed to continuous learning and development (self and business)
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Job Purpose
The Monitoring Analyst proactively identifies, assesses, reports and mitigates compliance risks across Discovery Bank. The incumbent enforces and upholds Bank’s compliance standards. The Monitoring Analyst also participates in activities that drives a strong culture of compliance and internal control.
Areas of responsibility may include but are not limited to
- Manage compliance monitoring including personal account dealing, gifts and entertainment, conflicts of interest and political donations.
- Conduct impact assessments on key retail banking legislative and banking regulatory requirements as they relate to core retail banking processes and products.
- Review and strengthen control environment within the Retail Bank to ensure compliance with regulatory standards and minimise regulatory risk exposure.
- Report, track and monitor regulatory related risk incidents, issues and control gaps to full closure.
- Execute the Regulatory Compliance monitoring plan, within scope and timelines by reviewing control design adequacy and implementation effectiveness, bringing potential issues to the attention of the Senior Manager: Regulatory Compliance Monitoring.
- Produce reports for senior management on compliance monitoring findings, including sound and practical recommendations.
- Report writing and consolidation in respect of key internal to Bank committees, from a Regulatory Compliance perspective.
- Support the development of key compliance policies and standard operating procedures.
- Identify training and educational needs regarding compliance practices, make recommendations and develop training content.
- Support the implementation of the Compliance Risk Management Framework, and implementation of the Compliance Risk Management Plans and control gap analysis.
- Has an ability to advise on the establishment of effective Compliance frameworks, structures and core processes and the establishment and embedment of the same in relation to the core systems, platforms, processes, products of the proposed Banking business.
- Support the Senior Manager: Regulatory Compliance Monitoring, with Regulator and Audit reviews and oversee compliance actions.
Education and Experience
- Bachelor’s degree that includes legal, compliance and governance.
- Must have 3 -5 experience in retail banking as a compliance monitoring analyst,
- Must have strong understanding of retail banking applicable legislation,
- 3 – 5 years’ experience in process, risk and control assessment and monitoring.]
Technical Skillsf
- Compliance concepts
- Highly organized and methodical with close attention to detail
- Regulatory risk in the financial sector would be advantageous.
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Job Purpose
The Business Engineer supports the Bank in the analysis, design and optimisation of critical business processes, from design through to post-implementation support. The incumbent works closely with business owners and subject matter experts, as well as Technology & Architecture, Project Management and Change Management to optimise client and staff experience and ensure integrated and sustainable process solutions.
Areas of responsibility may include but are not limited to
- Designs processes that are innovative, efficient and which leverage the digital revolution.
- Conducts detailed data analysis, design and modelling of the critical support processes.
- Uses best practice research to drive designs and collaboration.
- Facilitates and participates in design driven workshops / meetings.
- Documents processes and other design artefacts which include role mapping and functional mapping.
- Extracts business requirements and functional specifications as input into systems development.
- Deeply understands integration areas and is able to adapt them to design work.
- Conducts ongoing assessments of the operational business processes efficiency and drives continuous improvement and process maturity.
- Aligns with the SDLC Project methodology.
- Proactively engages with all stakeholders in meetings and workshops.
- Ensures alignment of multiple stakeholders across different areas to agree outcomes – acts as a bridge between business and technical.
- Acts as a change agent during pilot and implementation of newly designed processes and heightens awareness of process.
- Is able to effectively articulate design work into training and content for business consumption.
- Participates in capacity building and skills transfer.
Technical Skills
- Business analysis
- Process design
- Business design
- Understanding of systems supporting banking processes
- Data analysis and modelling skill
- Skill in using Sparx enterprise architect.
- Skill in using JIRA
- Agile methodology
Education and Experience
- At least 5 years’ experience in business analysis or process design OR at least 5 years as a functional consultant.
- Retail banking experience OR Behavioural / rewards program experience
- Experience in working on IT implementation projects.
- Any bachelor’s degree related to business analysis, process design, engineering.
- Honours degree
- Agile Methodology Certification
- Understanding of systems supporting banking processes
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Key Purpose
Management, tracking and implementation of risk initiatives relevant for Medical and Surgical devices within the Surgical Risk management team, with a particular focus on reimbursement models and pricing for the devices used in and out of hospital
Areas of responsibility may include but not limited to:
The successful incumbent will be responsible for, but not limited to the following:
- Develop and implement effective new commercial strategies to manage medical and surgical device costs.
- Proactively monitors and analyses current utilization trends and costs and implements strategies to contain costs.
- Successfully lead and negotiate favorable reimbursement agreements/models with medical device suppliers.
- Represent DH internally and externally at MedTech forums, professional societies and hospital associations.
- Collaborate with cross-functional teams, to align business objectives and develop integrated strategies.
Personal Attributes and Skills
The successful candidate must demonstrate the following skills and abilities:
- Business & Containment Strategies
- Data Analysis & Decision Making
- Commercial and Negotiation Skills
- Organisational & Strategic Leadership
Qualifications and Experience:
- Knowledge of Medtech and Pharma - Advantageous
- Health related qualification - Advantageous
- Risk Management skill or experience – Advantageous
- Financial qualification- Advantageous
Method of Application
Use the link(s) below to apply on company website.
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Gmail
Yahoomail