Current Vacancies at Eduvos

The Position:

• To provide maintenance and support on more complex Learner Management Services (LMS). 

Minimum Requirements    
Minimum Qualifications :

• Undergraduate / BSc degree in Information Technology

Experience:

• At least three to five years of web development, server management of which at least three years as a senior team member

Duties and Responsibilities    
 Responsibilities:
As the Senior Applications Developer (LMS) you will be primarily responsible for the following:

• LMS Technical expert 
• Set up, configuration and deployment of the software (enhancements)
• Scoping 
• More complex software development work 
• Functional specifications based on business requirements
• Integration with D365
• Workflow / alignment / silos
• Escalations / Decisions / Problem solving

Functional and Behavioural Competencies    
 Functional Competencies: 

• HTML, CSS, PHP, MySQL
• Web development standards
• Exposure to online learner management systems, server management and system integration
• Advanced skills in editing and writing

Behavioural Competencies: 

• Initiative and responsibility
• Relations and networking
• Influence
• Effective communication
• Professional and technical expertise and expertise in own area; participates in continuous professional development.
• Analysis and judgment
• Systematic approach (planning and organising)
• Execution

Closing Date    
2023/08/18

go to method of application »

Purpose of the position:

• We are looking for an innovative, energetic, and people-driven Alumni Manager to build and rollout an Alumni Strategy for Eduvos; and to grow and oversee the newly formed Alumni Association and activities and services.

This role will report to the CMO with input from the Head of Student Affairs.

Minimum Requirements    

• A degree (pref Honours) in Languages / Communication / PR or related
• PR / Events planning / Alumni management experience of at least 5 years
• Excellent communication skills
• Fluent in English writing and presenting.
• Donor funding experience advantageous
• Organisational and planning skills
• Creative and innovative flair

Duties and Responsibilities    

• In conjunction with the Head of Student Affairs and CMO, develop and rollout a Eduvos Alumni strategy.
• Ensure a current and well-designed Alumni website.
• Establish an online platform for alumni to share achievements and accomplishments.
• Actively communicate with Alumni by implementing a well-thought through CRM communication and affiliation plan
• Build and maintain Alumni, an updated database and mailing lists and records.
• Build the Eduvos brand and awareness amongst CTI, MGI, Pearson Institute Alumni.
• Develop, plan, and implement an Alumni activity, value-add and events calendar and 3-year rollout plan.
• Build an active Alumni Society that provides a forum for Alumni to exchange ideas on current academic, cultural, and social matters.
• Encourage alumni as ambassadors, taking their knowledge of Eduvos to their countries; and into their professional and social networks.

As the Alumni Manager, your will primarily be responsuble for: 

• Develop a fundraising / crowdfunding / bursary strategy for implementation.
• Develop strong student, alumni, staff, and other volunteer networks working with key individuals to alumni relations activities and identify individuals (particularly alumni and others) for fundraising volunteer work and/or donations. Recruit and manage volunteers to work with alumni groups.
• Enhance the lifetime value of our graduates by actively promoting lifelong-learning and meeting Alumni enrolment targets.
• Develop and manage the Alumni Relations budget and tailor Alumni activities and events to the available resources and monitoring expense against that budget.
• Encourage and support academic and other departments in undertaking events and communications which will promote good alumni relations.
• Foster relationships with industry, communities, and Trusts to elicit funding for the growth and expansion of Eduvos and its students.

Functional and Behavioural Competencies    
Functional Competencies:

• Client Orientation – relationships management which will assist with closing deals (upselling)
• Analysis and reporting skills
• Excellent command of written and verbal communication
• Technical savvy – understanding of social media and online platforms
• Project management skills

Behavioural Competencies:

• Initiative and responsibility
• Constructive teamwork
• Relations and networking
• Influence
• Effective communication (verbal and written)
• Analysis and judgment / problem solving
• Innovative and change

Closing Date    
2023/08/20

go to method of application »

Position:

• To maintain and develop excellent student relationships and to provide support to students throughout the student journey from enrolment to graduation, thereby contributing to a positive student experience and student retention.

Special working conditions: 

• Working hours as per operational requirements
• Remote working conditions

Minimum Requirements    
Minimum qualification:

• Undergraduate qualification in social work, education / education psychology, counselling (Dip) or communication

Experience:

• Two years customer services experience preferably as a student advisor in higher education or professional development environment

Duties and Responsibilities    
Responsibilities:
As the Student Affairs Advisor you will be primarily responsible for the following:

• Facilitate the implementation of the end-to-end enrolment and onboarding process
• Manage handover and transition from new business
• Induction and orientation support including access to systems
• Contract management
• Student and sponsor queries
• Student engagement and customer relationship management (CRM) – first contact of all assigned students
• Ongoing query resolution (1st level issues resolution / problem solve)
• Scheduled engagements (formalised check-ins)
• Student Affairs - Student representative council (SRC) and class representatives
• Facilitate on-campus election process
• Facilitate development and implementation of operational plans and budgets
• Implementation of on-campus student activities, events, clubs and societies
• Safeguarding – incident report and response facilitation
• Student wellness – awareness and referral

Functional and Behavioural Competencies    
Functional competencies:

• Customer facing professional skills

Behavioural competencies:

• Initiative and responsibility - Acts on own initiative, makes things happen and accepts responsibility for the results.
• Constructive teamwork – Cooperates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals.
• Relations and networking – Builds a useful network of contacts and relationships and utilise it to achieve objectives.
• Influence - Makes an impact; convinces and persuades others; promotes plans and ideas successfully.
• Effective communication - Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.
• Analysis and judgment - Quickly understands and analyses complex issues and problems; comes up with sound and rational judgments).
• Systematic approach (planning and organising) - Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
• Steadiness (emotional tenacity) – Creates a stable and reassuring work atmosphere; supports and encourages team in difficult times; is firm and reliable.

Closing Date    
2023/08/18

go to method of application »

Description:

• We are looking to recruit Higher Education Consultants to convert sales leads to enrollment through educational consulting and providing an exceptional customer experience. The role will report to the Sales Manager.

Minimum Requirements    
Minimum qualification:

• Relevant undergraduate degree such as commerce, education, social sciences or marketing

Experience:

• At least two years’ sales experience with a proven track record
• Higher education experience will be advantageous
• 2-year teaching exposure will be advantageous
• At least 2 years account management/ customer relationship experience

Other requirements:

• Must be able to travel locally.
• Valid driver’s license and own transport is essential.
• Functional and technical competencies:
• Product knowledge (to be acquired after appointment)
• Well-developed MS office skills (Excel essential)
• Proven experience to manage and track daily, monthly and annual targets

Duties and Responsibilities    
Accountabilities:
As an HEC, you will be accountable for:

• Qualifying transfer calls on school leads
• Volumes
• Quality
• Duration
• Outcome (% conversion to next phase)
• Conversion rate
• Number of applications
• Enrollment headcount and revenue
• Cross mode / campus / qualification sale volumes
• Level of product knowledge
• Accuracy
• Completeness
• Timeous
• Contacting digital leads
• Performing sales activities (e.g., calls, interviews, events, applications)
• Application to enrolment conversion (student nurturing) (interventions)
• Systems utilization

Functional and Behavioural Competencies    
Behavioural competencies:

• Initiative and responsibility -- Acts on own initiative, makes things happen and accepts responsibility for the results
• Relations and networking - Builds a useful network of contacts and relationships and utilise it to achieve objectives.
• Effective communication - Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.
• Analysis and Judgment - Quickly understands and analyses complex issues and problems; comes up with sound and rational judgments.
• Systematic approach (planning and organising) - Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
• Execution - Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.
• Steadiness -Creates a stable and reassuring work atmosphere; supports and encourages team in difficult times; is firm and reliable.
• Business development and Bottom-line focus - Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability; Focuses on bottom-line results, identifies potential risks and monitors the financial impact of own activities