Current Vacancies at Empact Group

Purpose of the role:

The successful applicant will be responsible for the preparation of food for daily kitchen production in order to provide quality food service.
Education and Experience:

• Minimum of 2 years’ experience as a Cook in a contract catering environment is essential
• Customer Service experience is essential
• Matric is essential
• Professional Cookery certificate will be an advantage
• Experience in a Hotel environment will be an advantage.

Key Areas of Responsibility:

• Preparation of food for daily kitchen production
• Provide quality food service

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Purpose of the Role:
The incumbent will be responsible to provide commercial decision support across the business including providing accurate financial information to guide operations in their decision making on an operational level, with the responsibility of budgeting, forecasting, business planning and financial modelling. Furthermore, the incumbent will need to develop a work culture that fosters application competence, service excellence, customer focus and business process knowledge.

Education, Experience, Knowledge Skills required:

• Relevant Accounting Qualification (NQF6) including articles advantageous
• At least 3-5 years experience as a management accountant managing a large portfolio
• 1-3 years experience in a supervisor capacity
• Ability to form close working relationships with business stakeholders - communicate effectively, gaining their trust and influencing them where necessary
• Strong business planning, budgeting, forecasting and financial modelling skills
• Ability to quickly analyse and manipulate large quantities of financial data from multiple sources, drawing out key matters of significance
• Excellent communication and presentation skills (including power point)
• Strong MS Office Suite skills (Advanced Excel) and SAP Finance and Management Accounting modules

Functional Tasks:

• Planning, Budgeting and Forecasting
• Measure, analyse, report business performance and provide key inputs for the monthly reporting pack;
• Financial modelling and analysis of sector and/or regional profitability and establishing turnaround plans for the Empact division.

Business Consulting and Partnership with:

• Procurement department with reporting, KPI Tracking, supplier increase sign-off and financial analysis,
• Function Heads, to understand their business drivers, commercial terms, and manage all financial performance and analysis
• Lead management through the annual forecasting, budget-setting and management process,

Service Management and Continuous Improvement:

• Drive and/or contribute to the achievement of P&D targets and key performance indicators, operational level agreements and service levels to stakeholders. 
• Continuously monitor and introduce areas for improvement by acquiring and providing feedback from/to the customers, and tracking performance statistics.

Planning & Controlling:

• Manage costs within budget expenditure guidelines.

People Management:

• Provide guidance, feedback and reinforcement to sector/regional team members regarding development needs and opportunities, and secure resources to support development efforts as it relates to finance processes.
• Oversee the training and development ensure competency in performing finance processing. 

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The successful incumbent will be responsible for sales of the company’s Cleaning, Hygiene & Pest Control services, while ensuring consistent, profitable growth in sales revenues.

Education and Experience required:

• Minimum of 3 years’ experience in Service Industry – preferably from a solution contract sales industry
• Tertiary qualification (preferred)
• Valid SA driver’s license and own vehicle
• Experience in selling soft services /similar services would be an advantage
• Experience in selling soft services /similar services would be an advantage

Knowledge, Skills and Competencies:

• Fully computer literate on MS Office, Advanced word, excel and PowerPoint skills
• Cold calling and telemarketing where necessary
• Experienced in sourcing new business, conducting “Needs Analysis” and preparing custom solution proposals.
• Proven sales track record achieving sales targets
• Excellent communication and presentation skills (written and verbal)
• Good interpersonal skills
• Ability to interact with clients at all levels
• Assertive
• Above average Excel, PowerPoint, Word and Outlook ability

Key areas of responsibility:

• Works with a defined sales quota focusing on initiating relationships with multi-level decision-makers through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking, and presentations
• Achieves monthly sales targets as set out in budget 
• Correctly cost new business achieving the maximum margin on new business
• Ensure contracts are correctly signed and filed for new business
• Plan, set budgets and targets
• Prepare quotes and present to clients as soon as possible meeting the client’s expectations.
• Prepare proposals which clearly set out the terms and conditions for the proposed contract / tender
• Prospects potential customers within the target profile
• Develop, build and maintain strong relationships with potential customers
• Develop innovative and creative solutions to identify and develop new customers
• Proposes and closes sales that achieve set company target according to company policies and procedures
• Sustains sales activities, appointments, proposals, cold calls, database updates and reporting
• Keeps abreast of changes in technology and ability to increase knowledge of the cleaning industry and services the company offers
• PRO at client functions
• Maintain contact with existing clients and develop new business
• Timeous handling of queries
• Arrange monthly entertainment if and when necessary
• Where appropriate provide alternatives to ensure we get the business
• Formally introduce operations staff to new clients before commencement
• Ensure operational staff receives the correct documentation to start contracts or special job
• Provide onsite assistance on start of contract
• Follow-up with operations to ensure that contract is functioning in accordance with specifications
• Plan weekly sales prospects
• Set appointments
• Prepare and present weekly/monthly sales reports at month end /weekly sales meetings
• Develop add value to Sales Department
• Target projects
• Re-quoting at existing business
• Assist with training of new sales staff
• Survey prospective clients’ premises and compile quotations based on an agreed working rate per square meter as per specifications
• Able to handle a number of different assignments at the same time. Presentable, well spoken, strong personality, ability to manage timekeeping, assertive, goal orientated, and own transport is essential