Current Vacancies at Empact Group

Purpose of the role:
To lead and manage the profitability and growth of the Food Division for a geographic region. Responsible for service delivery and growth across all clients through the management of Sales and Operations and the acquisition of new business, growth and retention of current contracts related to Food services.  This role reports to the Managing Director: Food.

Education and Experience:

• Relevant B Degree (NQF Level 7) Essential
• Post Graduate / Honours Degree (NQF Level 8) – Advantageous
• 8 to 10 years’ management and leadership experience in the services industry, of which 5 years is in a management capacity.
• Good knowledge of labour law and industry specific legislation
• Proven experience in managing Health and Safety processes
• Sound knowledge of project management, risk management and financial management principles
• Good business acumen and contract management
• Driver’s License

Key Areas of Responsibility:

• Contribute towards the development of the Divisional Strategy for Food in collaboration with the Managing Director.
• Develop the Sales, Retention and Operational Business Plan to execute on the Divisional Strategy to maximise revenue growth opportunities within the portfolio.
• Research and keep abreast of market and industry trends, both locally and globally, to develop the current client base and identify growth opportunities to integrate into the portfolio.
• Manage portfolio risks through the identification of risks and development of risk mitigation plans for approval by the Managing Director.
• Produce monthly and quarterly reports on the performance of the portfolio and participate in monthly business reviews to provide updates on business operations to the management team.
• Manage and support a diverse team of Regional Managers and Project Managers within the portfolio to ensure all operational requirements are met.
• Drive operational excellence through implementation of business solutions.
• Monitor business performance and associated costs, to increase profitability and sustainability.
• Partner with support functions to ensure Group policies (i.e. HR, HSE, Procurement, Finance, IT) are adhered to in day-to-day operations within the region.
• Manage integrated relationships between Operations and Sales to drive growth.
• Prepare, monitor, and manage the annual budget for the portfolio / geographical region in accordance with financial policy and procedures.
• Participate in the people management activities such as recruitment, disciplinary, reward, talent management, learning and development processes, in accordance with company policy and procedure, and in consultation with the Human Resources.

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 The Main Purpose of the job

 The incumbent will be responsible for a profitable and professional food service to ensure client satisfaction and retention of business whilst upholding the Company’s policies and procedures.

 Education and Experience required:

• Matric / Grade 12
• At least 5 years’ experience in a service industry
• At least 5 years management experience
• A good understanding of budgeting and profit & loss accounts
• Exposure to industrial relations on a shop floor level
• A good working knowledge of HSE
• Experience in the food industry will be advantageous

Knowledge, Skills and Competencies:

• Excellent interpersonal and leadership skills
• Sound administration skills
• Ability to adapt to a changing environment and priorities effectively
• Ability to work flexible hours when required
• Valid driver’s license
• Own car essential
• Excellent customer services skills
• Excellent communication skills
• Presentation skills
• Financial Acumen
• Report writing
• Leadership Skills
• People Management Skills
• Consequence management
• Results orientation
• Driven, self-motivated
• Problem solving skills
• Negotiation Skills

Key areas of responsibility:

• Authorize monthly wage input documents, new engagements, terminations and pay rate changes
• Manage Unit/Catering Managers to ensure operational issues relevant to the business are resolved
• Manage units to ensure profitability, sustainability as well as secure future business
• Ensure contractual obligations are met and manage contracts within Service Level Agreements
• Manage and support diverse teams of clients to ensure realisation of strategic goals
• Facilitate training and development of Catering Managers in order to improve service offerings and maintain relevance
• Ensure labour force planning is adequately done and managed in relation to budget
• Ensure unit costs and expenditure, within region, are tightly managed and accounted for
• Ensure fixed and other assets are managed and regularly audited
• Manage and exceed client expectations in line with statutory Health, Safety and Environmental policies
• Accurately manage all the financials of each unit with the support of the unit or project Manager
• Attend all relevant meetings with clients and management teams and ensure communication to units
• Conduct regular risk assessments of the entire facility
• Regularly meet with the client to ensure success of the contract
• Keep clients up to date in relation to progress made or areas of concerns
• Continuously build the relationship with the client
• Must have the ability to engage with union officials at the highest level

go to method of application »

The Main Purpose of the job

•  The incumbent will be responsible for a profitable and professional food service to ensure client satisfaction and retention of business whilst upholding the Company’s policies and procedures.

 Education and Experience required:

• Matric / Grade 12
• At least 5 years’ experience in a service industry
• At least 5 years management experience
• A good understanding of budgeting and profit & loss accounts
• Exposure to industrial relations on a shop floor level
• A good working knowledge of HSE
• Experience in the food industry will be advantageous

Knowledge, Skills and Competencies:

• Excellent interpersonal and leadership skills
• Sound administration skills
• Ability to adapt to a changing environment and priorities effectively
• Ability to work flexible hours when required
• Valid driver’s license
• Own car essential
• Excellent customer services skills
• Excellent communication skills
• Presentation skills
• Financial Acumen
• Report writing
• Leadership Skills
• People Management Skills
• Consequence management
• Results orientation
• Driven, self-motivated
• Problem solving skills
• Negotiation Skills

Key areas of responsibility:

• Authorize monthly wage input documents, new engagements, terminations and pay rate changes
• Manage Unit/Catering Managers to ensure operational issues relevant to the business are resolved
• Manage units to ensure profitability, sustainability as well as secure future business
• Ensure contractual obligations are met and manage contracts within Service Level Agreements
• Manage and support diverse teams of clients to ensure realisation of strategic goals
• Facilitate training and development of Catering Managers in order to improve service offerings and maintain relevance
• Ensure labour force planning is adequately done and managed in relation to budget
• Ensure unit costs and expenditure, within region, are tightly managed and accounted for
• Ensure fixed and other assets are managed and regularly audited
• Manage and exceed client expectations in line with statutory Health, Safety and Environmental policies
• Accurately manage all the financials of each unit with the support of the unit or project Manager
• Attend all relevant meetings with clients and management teams and ensure communication to units
• Conduct regular risk assessments of the entire facility
• Regularly meet with the client to ensure success of the contract
• Keep clients up to date in relation to progress made or areas of concerns
• Continuously build the relationship with the client
• Must have the ability to engage with union officials at the highest level