Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 19 world-class brands comprising more than 7,100 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in ...
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What will I be doing?
- As a Security Manager, you would be responsible for directing and administering the implementation of all safety and security programs and initiatives to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Direct and administer all Security operations and functions to include, but not limited to, preserving the safety and security of the guests, team members and the facility, safe work practice promotion, OSHA compliance, safety incentive programs and classes, systems use and management, lost and found, budgeting and forecasting, department management, adherence to federal, state and local standards and meeting participation and facilitation
- Direct and administer the patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
- Direct and lead investigations of accidents, thefts, property loss and unlawful activities
- Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
- Serve as primary liaison with federal, state and local law enforcement
- Oversee the administration and accuracy of all required reports and documentation
- Respond to guest inquiries and requests in a timely, friendly and efficient manner
- Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
- Recruit, interview and train team members
What are we looking for?
- Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
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What will I be doing?
- As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience.
- A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines.
- Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage Restaurant operations
- Maintain exceptional levels of customer service
- Recruit, manage, train and develop the Restaurant team
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines in relation to Food and Payroll
- Drive sales to maximize budgeted revenue
- Develop menus with other members of Food and Beverage team
- Accountable for monthly stock takes
- Incentivise team members to maximize sales and revenue
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and post-meeting minutes generated
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
- A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Management and/or supervisory Food and Beverage experience
- Able to meet financial targets
- Ability to comply with all Food and Beverage brand standards
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Degree in relevant area
- Passion for delivering exceptional levels of guest service
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What will I be doing?
- A Sous Chef, will work closely with the Executive Chef to manage aspects of the kitchen to deliver an excellent Guest and Member experience. A Sous Chef will also be required to manage food provisions, assist with guest queries, and control costs.
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage all aspects of the kitchen including operational, quality and administrative functions
- Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation
- Assist in positive outcomes from guest queries in a timely and efficient manner
- Ensure foods are of good quality and stored correctly
- Contribute to menu creation by responding and incorporating Guest feedback
- Ensure the consistent production of high quality food through all hotel food outlets
- Manage customer relations when necessary, in the absence of the Executive Chef
- Ensure resources support the business needs through the effective management of working rotations
- Support brand standards through the training and assessment of the Team
- Manage the kitchen brigade effectively to ensure a well-organized, motivated Team
- Control costs without compromising standards, improving gross profit margins and other departmental and financial targets
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations and all health and safety and food safety legislation
- Report maintenance, hygiene and hazard issues
- Be environmentally aware
What are we looking for?
A Sous Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Relevant qualifications for this role
- Excellent planning and organizing skills
- Ability multi-task and meet deadlines
- Strong supervisory skills
- A current, valid, and relevant trade qualification (proof may be required)
- A creative approach to the production of food
- Positive attitude
- Good communication skills
- Ability to work under pressure
- Ability to work on own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous kitchen experience in similar role
- Passion for producing high quality food
- Knowledge of current food trends
- Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook
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What will I be doing?
- As a Junior Sous Chef, you are responsible for contributing to menu creation and managing and training the kitchen brigade to deliver an excellent Guest and Member experience. A Junior Sous Chef will also be required to manage food cost controls.
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Contribute to menu creation
- Manage and train the kitchen brigade effectively to ensure a well-organised and motivated team
- Ensure consistency in quality of dishes at all times
- Manage customer relations when necessary, in the absence of the Junior Sous Chef
- Ensure resources meet business needs through the effective management of working rotas
- Support brand standards through the training and assessment of your team
- Manage food cost controls to contribute to Food and Beverage revenue
- Knowledge of activities in other departments and implications
- Ensure compliance with food hygiene and Health and Safety standards
What are we looking for?
A Junior Sous Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Strong Chef de Partie or previous Junior Sous Chef Experience
- Approaches food in a creative way
- Strong supervisory skills
- Positive attitude
- Good communication skills
- Committed to delivering a high level of customer service
- Excellent grooming standards
- Excellent planning and organising skills
- Willingness to learn
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Relevant qualifications for role
- Ability to work a variety of shifts including weekends, days, afternoons and evenings
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What will I be doing?
- As a Stewarding Shift Leader, you are responsible for supervising the Kitchen Stewards and supporting the Back of House team to deliver an excellent Guest and Member experience. A Stewarding Shift Leader will also be required to coordinate other kitchen responsibilities, make certain Back of House areas are maintained, and ensure that health and safety are top priorities.
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Supervise the Kitchen Stewards ensuring high standards
- Support the Back of House Team in training and development
- Coordinate the daily pot-wash and dish wash responsibilities
- Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
- Observe COSHH guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
- Report faults, misused or damaged equipment issues to the Back of House Manager, Head Chef, and/or Maintenance Manager
- Ensure the correct PPE is in place and guidelines are adhered to
- Ensure machinery is operated properly, efficiently, safely and in accordance with the Hilton Hotel Health and Safety Manual
- Assist in the location, movement and storage of operational equipment
- Assist in the stock take of equipment and other items as required
- Ensure team members adhere to all Health and Safety and Hygiene Regulations
- Carry out any other reasonable task set by the Hotel's Management
What are we looking for?
A Stewarding Shift Leader serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Good communication skills
- Ability to work under pressure
- Ability to work on their own or in teams
- Flexibility to respond to a range of various work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in a similar role
- Previous experience in supervisory role
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What will I be doing?
- As a General Electrician, you are responsible for inspecting, diagnosing, maintaining and repairing electrical equipment to deliver an excellent Guest and Member experience. A General Electrician will also be required to ensure work is done to code and provide assistance during emergencies.
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Assemble, install, test, and maintain electrical equipment
- Diagnose malfunctioning systems to locate the cause of a breakdown and correct the problem
- Inspect electrical equipment to ensure coding compliance
- Advise management on whether continued operation of equipment could be hazardous
- Repair or replace wiring, equipment, and fixtures using hand tools and power tools
- Provide assistance during emergencies by operating floodlights and generators, placing flares, and driving needed vehicles
- Ensure quality inspections are carried out in line with company standards
- Ensure good relationships are built with internal and external customers
- Perform special projects and other responsibilities as assigned
What are we looking for?
A General Electrician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Knowledge and experience of electrical equipment
- Positive attitude
- Good communication skills
- Committed to delivering a high level of customer service
- Excellent grooming standards
- Qualification in electrical field
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own
- Previous experience in a similar role
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What will I be doing?
- The Hygiene Manager is responsible for the maintenance/upgrade of sanitation and hygiene standards to ensure all food served to guests and employees are free of microbiological, chemical and physical contamination and all work areas conform to required Hygiene and Sanitation levels.
Specifically, the Hygiene Manager will perform the following tasks to the highest standards:
- Propose and maintain minimum standards in all work areas, stores, receiving and disposal areas to adhere at all times to required hygiene standards
- Responsible for effective and efficient maintenance of records related to the Hotel's sanitation and hygiene efforts/program
- Formulates and maintains an up-to-date methodology manual that is constantly available for use and review by the section personnel
- Responsible for promoting effective dissemination coordination with the rest of the staff in the Hotel
- Responsible for the office/section area being clean and orderly with an organized and efficient workflow
- Performs special assignments and projects assigned to the office by the superiors
- Conduct and chair the FSS Monthly Meeting
- Monitors, assists and performs all procedures and protocols for maintaining an excellent sanitation and hygienic environment
- Is part of the Hotel's Sanitation Team, which conducts monthly sanitation inspections throughout all food handling areas and generate respective reports
- Continually liaises with external agencies (laboratory, government bureau, health practitioners, etc.) on sanitary matters.
What are we looking for?
A Hygiene Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully full this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Minimum two to three years work experience as Hygiene Manager in a hotel or similar large restaurant complex, preferable prerequisite is experience in the Hotel industry
- Responsible self-starter, capable of handling multi-faceted projects and of working under pressure
- Good communication and guest relation's skills, a proactive problem solver
- Creative with international culinary focus and flare. Attention to detail
- Team player, who values teamwork, has good team building skills and is able to communicate effectively with all levels of team members
- Equips and motivates team members to achieve predetermined goals, installing and maintaining appropriate empowerment Programs
- Personable and pleasant to deal with. Reliable and approachable
- Positive can do attitude and flexible approach manages with humility
- High degree of integrity. Strong leadership. Nurtures and develops team members, encouraging innovation
- Good personal grooming and personal presentation
- Understands and respects local culture, able to adapt to changing environment
- Holds a qualification in Kitchen Production, Butchery and Management
- Able to develop close communications and relationships with team members
- Good computer skills. - Effective trainer, experienced in the delivery of skills training
- Familiar with current culinary trends and methods
- Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards Certifications
- Bachelor of Food Science
- GMP (Good Manufacturing Practice)
- HACCP (Hazard Analysis and Critical Control Point) - ISO 22000 (Food Safety Management System)/ Quality Management System ISO 9001
- OHSAS 18001 (Occupational Health and Safety management System)
- Train the Trainers - Facilitator
- Environment Management System ISO 14001
- GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process
Method of Application
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