Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience.
Our sports betting site features a large variety of events and markets to bet on, with expert bet...
Read more about this company
You Bring:
- 1 – 2 Years experience within the Food and Beverage industry
- Valid Drivers license
A Bonus To Have:
- Food and Beverage qualification
What You’ll Do For The Brand:
- Ensure compliance with health and safety regulations regarding food preparation and serving, building maintenance in kitchen and service areas.
- Ensure internal F&B processes are followed.
- Ensure the GAAP system is up and running at all times.
- Ensure the F&B facility is well maintained at all times, clean, tidy work and service areas. This includes the entire kitchen area, freezer/fridges/storerooms/service areas/dining areas/bar area.
- Ensure the cutlery and crockery is clean and in good condition for use by customers.
- Ensure cash up processes are followed in order to accurately account for/disclose and report on sales.
- Monitor food preparation, portion sizes and presentation of food to ensure that food is prepared and presented in an acceptable manner and according to quality standards.
- Coordinate kitchen and service resources to ensure economical use of food, timely preparation and optimal service delivery.
- F&B branch cost and budget management to ensure maximum profitability. Financial management of F&B targets for the branch, cash and stock control.
- Manage the stock control function related to F&B in terms of scheduling and receiving food and beverage deliveries. Ensure stock is maintained at a good standard- declare F&B stock wastages and breakages to dispense of expired stock. Ensure F&B stock is neatly packaged to preserve the stock and keep it in a neat and tidy condition, stored in appropriate locations.
- Maintain accurate record of stock (food and equipment/ inventories/crockery/ cutlery) utilizing the relevant software system (GAAP). Account for variances and shortages as well as corrective action and intervention. Ensure stock control, stock reconciliation, stock recording and stock reporting is accurate and well managed. This includes front and back-office stock.
- Schedule resources and assign duties taking into account busy periods, events, operating hours to ensure that the F&B department is sufficiently staffed and able to meet operational requirements.
- Manage all Food and Beverage staff at the branch. This includes Stock Controller, Store men, F&B Supervisors, and management of the waitrons/bartenders/cashiers as well as kitchen staff which includes chefs/grillers/kitchen coordinators/scullers etc. Ensure F&B staff conduct is acceptable and follow relevant disciplinary actions to address concerns.
- Establish standards for optimal staff performance and conduct performance reviews. Ensure poor performance management takes place with staff that underperform.
- Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters.
- Ensure timeous submission of daily, weekly, monthly F&B reports.
- Work closely with Betting Branch Manager to enquire about customer experience and areas of improvement to ensure that F&B experience attracts and retains customers/punters.
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You Bring:
- 1 year + related work experience
- Studying towards Relevant Degree/Diploma
- Pastel Evolution or Similar Accounting Software
- Microsoft Office skills
What You’ll Do For The Brand:
Financial metrics
- Review of general ledgers to ensure cashbook and creditors capturing are correctly allocated and VAT correctly accounted for.
- Capturing and posting of monthly journals.
- Preparation of monthly management accounts.
- Preparation of performance measures relevant to the management accounts.
- Ensure the management accounts are prepared timeously to ensure there is adequate time for review by the Senior Financial Accountant.
- Preparation of annual financial statements.
- Review and approval of payments.
- Responsible for binding the final pack of management accounts which will be reviewed by the Group Financial Manager.
- Preparation of monthly balance sheet reconciliations by deadline communicated by the Senior Financial Accountant.
- Ensure routine transactions (expenses, asset purchases, cash book entries, sales etc.) are processed timeously by subordinates.
- Processing of non-routine transaction (depreciation, impairments, provisions, finance costs/income, discounting, lease straight-ling, management fees, administration fees etc.) and complex transactions
- Ensure correct capitalization of assets vs expensing repairs/maintenance or expensing items that will be consumed within one month.
- Ensure the cashbook clerks, creditors and debtors meet their deadlines which will allow sufficient time for review of all general ledgers before the preparation of management accounts.
- Review VAT general ledger account, prepare Output and Input Reasonableness schedules and VAT Reconciliation which will be reviewed by the Senior Financial Accountant for the period which it’s due.
- Review and approve all loan, creditors, facility, instalment sales reconciliations to external statements
- Process accruals (test estimation accuracy by reference to trends and comparison of actual results to previous estimates)
- Process goods in transit to the goods in transit liability account based on risk and rewards associated with various shipping terms and reconcile to the goods in transit stock account.
- Preparation of listing were orders are matched to DN and follow up on unfilled orders to ascertain completeness of stock/creditor.
- Preparation of the calculation of short-term portions and ensure reliable data sheets are maintained to enable this monthly.
- Process monthly standing debit orders (rent, insurance, telephone, subscriptions etc.).
- Assist the Senior Financial Accountant in the preparation of Budgets.
- Assist the Senior Financial Accountant with the quarterly mini audit.
- Prepare all schedules required by the External Auditors, Internal Auditors and BEE Auditors.
- Facilitate requests by External Auditors, Internal Auditors and BEE Auditors for documents required for substantive testing.
- Assist Senior Financial Accountant on ad hoc tasks which will enable him/her to fulfill their duties.
- Process credit notes.
People
- Performance must be tracked by yourself and the onus is on you to set-up performance review meetings
- with the Group Financial Manager.
Compliance, risk and quality
- Comply with company policy and procedure.
- Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place.
- Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models - of which is substantiated by facts with no numbers in the formulas.
- Ensure the above (final version) and other documents are chronologically saved/backed up.
- 100% compliance with COSACT, Tax acts, IFRS/IFRS for SMEs and other laws/regulations relating to finance.
- Preparation of to department process write-ups/ system descriptions and quarterly updating.
Growth and new markets/products
- Ensure measures are put in place and steps are taken to achieve the short term, medium term and long-term goals.
- Assist with company projects from time to time.
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You Bring:
- SQL Server Management Studio Experience.
A Bonus To Have:
- Relevant Diploma/Degree.
- Proficient in Excel.
- Experience with financial analysis.
- Valid Driver’s License and own vehicle.
What You’ll Do For The Brand:
- Create and verify financial reports.
- Analyse trends and patterns.
- Analyse statistics on an everyday basis.
- Manage revenue reporting throughout the iBranch platform.
- Manage revenue and GGR reporting through both platforms of the business being iBranch and Retail.
- Drive the business needs within the sportsbook, casino and slots among other platforms within the business.
- Work closely with other iBranch functions such as Mobile department, internet betting, internet /Mobile Helpline, Telephonic Betting Call Centre and Retail, in order to understand the dependencies that exist between departments.
- Identify and allocate expenses of the iBranch and Retail business into various regions.
- Analyse betting patterns, variances and resolve discrepancies.
- Customer retention reporting.
- Team performance management reporting.
- Daily/weekly/monthly management reporting.
- Any other ad hoc duties that might be required.
go to method of application »
You Bring:
- Completed Matric with English and Mathematics
- Completed an Auditing or Accounting Degree
- Over 4 years of practical auditing /accounting experience
- Computer Literate
- Valid Drivers License
A Bonus To Have:
- 2 years Pastel Evolution knowledge or SQL experience
- Own transport
What You’ll Do For The Brand:
Financial Metrics/Operational Duties
- Work closely with the Group Audit Project Manager/ Group Financial Control Manager
- Understand and evaluate business processes and identify improvement opportunities
- Assist in planning and managing implementation of improvement programs
- Collect and analyse data to detect system weaknesses and identify key and residual risks.
- Generate weekly/monthly betting tax reports supplied to customers and confirm that there are no discrepancies
- Generate monthly balancing of the account (“BTA”), balancing of the cash (“BTC”) and balances reports (“BR”) supplied to the customer.
- Investigate variances derived from these reports and update the SQL reporting to eliminate these variances.
- Generation of PowerBI dashboards for real time monitoring and reporting.
- Work closely with the development and operational teams to test integrations and new products.
- Oversee the deployment of new software and/or related processes
- Submit a daily report summarising key aspects of the daily sign offs
- Identify and rectify weaknesses within procedures, processes, policies and related internal control frameworks.
- Continuously look to improve efficiency and effectiveness through ongoing learning/development and new techniques
- Perform consulting activities and ad hoc assignments as they arise
- Ability to manage changing priorities and competing demands
- Provide support to the Technical BI reporting Analysts and Financial and BI accountants.
- Ensure deadline is met for relevant tasks
- Work closely with the Business Intelligence team to create automated exception reporting for the monthly financial reports noted above, which can be supplied to the company’s customers
- Timeous and accurate reporting of findings with material value or material risk
- Helping to develop a culture of continuous improvement through process re-engineering and change management
Compliance, Risk and Quality
- Creating, maintaining and enforcing company policies and procedures
- 100% compliance with health and safety regulations (where applicable)
- Compliance with relevant laws and regulations relating to iBranch operations
- Support the Group Audit Project Manager / Group Financial Control Manager regarding the maintenance of the risk register
- Intense focus on quality with regards to communication, capturing, documentation etc
- Maintenance of department process write-ups/ system descriptions and quarterly updating
- Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place
- Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models/recons - of which is substantiated by facts with no numbers in the formulas
- Ensure the above (final version) and other documents are chronologically saved/backed up
- Summarise the detailed daily findings on the designated software and submit a daily report to the Group Audit Project Manager / Group Financial Control Manager
- Effectively deal with internal, external, SARS, NCA and BEE auditors
- Promote declaration of all gifts and report suspicious requests to clear queries from departments responding to queries
- To escalate a single shortage of R2k or greater to Group Audit Project Manager / Group Financial Control Manager
- Promote declaration all conflicts of interest upfront
- Promote a culture of confidentiality within the business with regards to the protection of personal information
- Promote a culture of compliance with FICA and AML regulations with regards to reporting of suspicious transactions.
- Ensure all personal information of loan applicants and suppliers and other stakeholders is not shared and is maintained in a secure environment.
- Stay abreast with changes in the relevant industry and changes to relevant Acts/Regulations
- Ensure that relevant Audit Policies, Procedures, Manuals and training manuals are maintained and updated accordingly
Growth and New Markets/Products
- Key supplier relationship management
- Source new products/innovations/robotics/artificial intelligence/predictive analysis
- Development of existing products/software
- Ensure that measures are put in place and steps are taken to achieve short term, medium term,
- long term goals
- Assist with company projects or lead company projects as allocated from time to time
People
- Approval and creation and maintenance of roles and job descriptions and KPIs/KPAs.
- Performance management of team members and disciplinary
- Enforcing ethical, honest, transparent, fair work environment
- Approving and identification of training as and when needed for team members
- Formal setting up of individual team member meetings (Initial meeting to layout the KPIs/KPAs, quarterly tracking meeting, half year review and year-end review
- Adequate recognition of team member efforts and motivation of team members
- Talent retention (through role creation, career path planning)
- Succession planning
- Sustainable morale and team building
- Ethics and fraud workshops
- Recruitment and related interviews
- Induction and comfort or new team members
- Appropriate and fair leave planning
- Monitoring of sick leave
- Approval of leave, bio time, phone usage
- Implementation of HR initiatives
- Monitoring of team member productivity, punctuality, breaks and smoke breaks
- Approving and monitoring of overtime
- Promotion of a healthy work environment
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You Bring
- 1-2 years in Gaming Industry.
What You’ll Do for The Brand
Branch Growth
- Ensure betting boards are updated timeously.
- Updating of memos, card changes, results and scratching’s which occur throughout the day.
- Be knowledgeable on all betting rules, odds and pay-outs.
- Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
- Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.
Sales Administration
- Manage cash within the branch according to defined processes/procedures and minimize risks, theft/fraud.
- Team members are to be alert to emerging attempts to defraud the company.
Cash Management
- Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
- Interim checks must be done within the course of the day with the team leader on duty.
- Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
- Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.
Branch Appearance
- Ensure that the branch is always neat and tidy according to Hollywood standards.
- Ensure that your workstation is well maintained and in good working condition.
- Comply with all procedures to prevent losses to the company, advising your branch /Senior Team
- Leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).
Customer Service
- Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
- Pro-actively address customer complaints and ensure that customers are given positive feedback.
- Build strong relationships with regular customers.
- Create a customer centric culture within the branch and drive the philosophy of “service with smile” at all times.
Compliance
- Compliance and adherence to the company's internal control policies.
- Compliance with the code of ethics and escalate fraudulent activities.
- Team members to ensure they are dressed in their correct Hollywood uniform when on duty.
- Credit bets are not allowed to be taken by any team member.
- Team members on duty are not allowed to take bets wearing Hollywood uniforms.
- Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
- Team members are not allowed to be behind the terminal counters when off duty.
- Team members on duty are not allowed to utilize the Limited pay-out machine.
Values
- Actively promote the Hollywood values.
- Live the values and lead as an example to other team members.
go to method of application »
You Bring:
- 1 Year Administration Experience.
- Microsoft Office.
A bonus to have:
- Studying towards Relevant Degree/Diploma.
- Pastel Evolution or Similar Accounting Software.
What You’ll Do for The Brand:
- Receive quotations from Projects Team Members and issue order numbers from the Projects Managers order spreadsheet or obtain order numbers from Operations should it exceed a certain amount.
- Send order number to the contractors/ suppliers and advise on invoicing details.
- Ensure that information on tax invoice is correct before submitting it to Accounts/ Finance for payment.
- Follow up on payments if necessary.
- Enter details of tax invoice onto a Projects expenditure sheet.
- Update Projects in Progress spreadsheet on a weekly basis by getting information from the regional managers and mail it to relevant directors and Managers.
- Get information from Regional Managers for Directors Board report.
- Book flights and accommodation as required.
- Answer the Project Managers call if they are not in the office and assist where possible or take a message.
- Put maintenance requests from emails on to the whiteboard and make out job cards to be handed to the Maintenance Manager.
- Call the Maintenance Manager when he is out of the office with any new maintenance requests received via email.
- Reply to emails and queries received from Branches.
- Issue order numbers for quotes or tax invoices received from contractors/ suppliers from maintenance order number spreadsheet or obtain order number from.
- Write the order number down on the tax invoice for reference purposes and give it to the Maintenance. Manager for filing.
- Follow up on payments if necessary.
- Assist with costing of maintenance team members salaries at month end.
- Submitting leave through for the team if required on ESS.
- Adhoc functions as required.
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You Bring:
- Minimum of 1-year sales/marketing/promotional experience.
- A valid driver’s license.
- Have a minimum of 1-year driving experience.
- Willingness to do shift and weekend work.
A Bonus to Have:
What You Will Do for The Brand:
- Work closely with Area Managers to meet required targets.
- Plan marketing campaigns/promotions/events with the assistance of the Area Manager and regional marketing Team.
- Facilitate daily promotional activities.
- Ensure marketing material is available and in good condition for all campaigns. All campaigns/promotions should be completed successfully and professionally.
- Management of stock (daily report on stock levels and usage).
- Measure the effectiveness of promotions. Use Promo Tracker to measure the effectiveness of the promotion/event/campaign.
- Conduct market analysis/research to make suggestions for improvements within the mobile department.
- Recruitment and interviewing in coordination with Area Manager and HR department.
- The performance and team management of sales agents this includes the setting of daily targets, completing performance reviews, (twice a year) conducting day-to-day people management functions such as HR/IR, and the poor performance of team members (PIP) function.
- Management of team members leave, absenteeism, and attendance.
- Identify potential of Top Up Voucher outlets. Visiting outlets where required.
- Organise continuous training to ensure sales agents understand the different betting types, betting process, products and TUV.
- Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels.
- Ensure that cash-ups are done following the cash-up procedures. Responsible to ensure that there are no shortages. Report all shortages to management immediately.
- Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced.
- Submit Daily Reports.
- Any other related duties that might be required.
go to method of application »
You Bring:
- Completed Matric with English and Mathematics
- Over 2 years of practical auditing /accounting experience
- Computer Literate
A Bonus To Have:
- Completed or studying towards an Auditing or Accounting Degree
- Pastel Evolution knowledge and/or SQL experience
What You’ll Do For The Brand:
Financial Metrics/Operational Duties
- Work closely with the Group Audit Project Manager/ Group Financial Control Manager.
- Assist Senior financial and BI accountants in performing the functions and to help develop the functions and to help develop the department to meet the needs of the business.
- Understand and evaluate business processes and identify improvement opportunities.
- Assist in planning and managing implementation of improvement programs
- Investigate and resolve monthly variances between the financial reports
- Collect and analyse data to detect system weaknesses and identify key and residual risks.
- Work closely with the development and operational teams to test integrations and new products.
- Work on the deployment of new software and/or related processes
- Submit working papers documenting the daily findings.
- Submit a daily report summarising key aspects of the daily sign offs
- Identify and rectify weaknesses within procedures, processes, policies and related internal control frameworks
- Continuously look to improve efficiency and effectiveness through ongoing learning/development and new techniques
- Ability to manage changing priorities and competing demands
- Ensure deadline is met for relevant tasks
- Timeous and accurate reporting of findings with material value or material risk
- Helping to develop a culture of continuous improvement through process re-engineering and change management
- Recommend improvements to further mitigate company risk and improve efficiencies
Compliance, Risk and Quality
- Creating, maintaining and enforcing company policies and procedures
- 100% compliance with health and safety regulations (where applicable)
- Support the Group Audit Project Manager / Group Financial Control Manger regarding the maintenance of the risk register
- Intense focus on quality with regards to communication, capturing, documentation etc
- Maintenance of department process write-ups/ system descriptions and quarterly updating
- Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place
- Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models/recons - of which is substantiated by facts with no numbers in the formulas
- Ensure the above (final version) and other documents are chronologically saved/backed up.
- Summarise the detailed daily findings on the designated software and submit a daily report to the Group Audit Project Manager / Group Financial Control Manager
- Effectively deal with internal, external, SARS, NCA and BEE auditor
- Promote declaration of all gifts and report suspicious requests to clear queries from departments responding to queries
- Promote declaration all conflicts of interest upfront
- Promote a culture of confidentiality within the business with regards to the protection of personal information
- Promote a culture of compliance with FICA and AML regulations with regards to reporting of suspicious transactions.
- Ensure all personal information of loan applicants and suppliers and other stakeholders is not shared and is maintained in a secure environment.
- Stay abreast with changes in the relevant industry and changes to relevant Acts/Regulations
- Ensure that relevant Audit Policies, Procedures, Manuals and training manuals are maintained and updated accordingly
Growth and New Markets/Products
- Key supplier relationship management
- Development of existing products/software
- Ensure that measures are put in place and steps are taken to achieve short term, medium term, long term goals
- Assist with company projects or lead company projects as allocated from time to time
go to method of application »
You Bring:
- 1 -2 years of experience in a Marketing related position
A Bonus To Have:
- Diploma or Degree qualification in Marketing or in a related field
What You’ll Do For The Brand:
- Implements marketing, events and advertising campaigns by assembling and analysing strategy objectives and sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organising promotional presentations; updating calendars.
- Prepares marketing reports by collecting, analysing, and summarizing reports.
- Keeps promotional materials ready by coordinating requirements with graphics department; inventorying stock; placing orders; verifying receipt.
- Supports regional marketing teams with major campaigns.
- Researches competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.
- Monitors budgets by comparing and analysing actual results with plans and forecasts.
- Create, deliver, edit, and optimize marketing materials.
- Ensure that messages are supportive of and consistent with marketing strategies.
- Provide support to marketing department.
- Coordinate flow of information and communication and disseminate it according to plan/strategy.
- Create thought leadership materials.
- Research media coverage and industry trends.
- Develop fresh story ideas.
- Conduct extensive media outreach.
- Improve communication efficiencies within the company.
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You Bring:
- Proficient in Microsoft Office.
A bonus to have:
- Completed /studying towards a Legal Diploma or Degree.
- Legal knowledge and a general understanding of applicable gambling legislation and regulations and Data Protection legislation and be able to stay updated on the changes thereto.
What You’ll Do for The Brand:
- Be able to assist the team with their day-to-day compliance work more specifically on the administrative aspect.
- Show innovation in introducing new skills and ideas regarding their administrative duties.
- Recognize gaps in existing processes and ensure that the correct remedial action is put into place to close the gaps.
- Escalate any significant compliance issues to Management.
- Manage various email group with all communication that is coming through for the compliance team to attend to.
- Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible.
- Solves problems on various tasks provided.
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You Bring
- 1-2 years in a management capacity or managerial experience.
A Bonus To Have:
- Diploma/Degree/ NQF 4 Learnership.
- Valid Driver’s License.
- 1-2 years sales management.
- 1-2 years cash management.
- 1 year within the Gaming or Betting Industry.
What You’ll Do For The Brand:
- Branch Growth
- To manage the achievement of targets and branch growth in accordance with operational procedures.
- Retail existing customers, grow new customer base. Generate a branch business plan in consultation with the regional manager and implement accordingly to drive these growth targets. Work closely with the marketing team and promoters in support of growth initiatives.
- Competitor Analysis
- Conduct continuous comparisons with competitor in the area and region, looking at factors such as headcount, different product offerings, which factors give competitors an advantage over the company, and make recommendations to attract customers from competitors. Strive to be viewed as the market leader in the area and put initiatives in place to ensure that the company remains the leading competitor.
- Branch Administration and Cost Management
- Manage branch cost and budget to ensure maximum profitability- manage monthly expenses. Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud. Ensure adherence to credit card administration &EFT policies where applicable.
- Manage branch stock control to ensure that there is sufficient supply (although not over/under). Ensure that a stock taking is done weekly and account for stock shortages.
- Manage all security aspects in the branch.
- Branch Appearance
- Ensure that the branch is always neat and tidy according to Hollywood standards. Ensure that the facilities are well maintained and in working condition.
- Branch Reporting
- Ensure that daily newsflashes provide a high-level overview of the operations for the day. Ensure weekly/monthly reporting on branch performance based on stakes, number of bets per type of bet, branch budget and costs and growth plans as well as high risk/compliance issues.
- Customer Experience
- Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters. Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.
- Compliance
- Ensure compliance with company, legislative and legal requirements. More specifically, ensure compliance with Gambling Board requirements. Compliance and adherence to company's internal control policy, Compliance to the Code of Ethics and escalate fraudulent activities. Ensure that there is always a registered FICA officer on site during operating hours and compliance posters are displayed.
- Communication
- Manage communication within the branch to ensure that all communication that should be disseminated to team members is in fact being communicated and team members are aware of key business campaigns, business updates and marketing campaigns. Ensure that the correct lines of communication are followed at all times and that that timeous feedback is provided to support office when information is requested.
- People Management
- Manage branch team members in terms of HR policy (recruitment in conjunction with AM, on the job training and development (identify areas of development and coordinate training interventions), leave management, performance management, labor relations (disciplinary actions/poor performance), retention and recognition. Manage team member rosters/schedules taking into account busy periods, events, and operational requirements.
- Values
- Actively promote the Hollywood values. Live the values and lead as an example to the team.
- If the branch has LPMs, responsible for management thereof.
- If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions. Responsible for the maintenance/facility management of the entire building/branch.
- Work closely with the Regional Manager/Area Manager to suggest areas of improvement to ensure that the Branch attracts and retains punters. Provide solutions for challenges faced within the branch.
- Ensure timeous submission of daily, weekly, monthly reports.
- Must be available 24/7 in case of emergencies.
go to method of application »
You Bring:
- 5 years of experience in Marketing, Brand Management, Communication & Design
- 5 years of experience within a Leadership/Management role
- 5 years of experience in an agency environment or related role
- Valid driver’s license
A Bonus To Have:
- Matric
- Degree or related qualification
What You’ll Do For The Brand:
Strategic Planning & Implementation:
- Lead a multi-disciplinary creative team to develop impactful, accessible, engaging contact across a wide variety of channels and platforms.
- Work with the Marketing Intelligence and Insights Manager and various Research data suppliers to gather key insights across product, brand and audiences that will be used to inform decision making.
- Work with the Marketing Intelligence and Insights Manager and other senior leaders to understand and interpret analytics to segment our customer base into clearly defined groups.
- Work with the Marketing Intelligence and Insights Manager and other senior leaders to understand and interpret analytics to ascertain content engagement levels and optimise content based on the use of this data.
- Work with the Marketing Intelligence and Insights Manager, media planners, buyers etc. to ensure that you and your team are planning all content required well in advance, that all content is aligned to the media strategy and that it is delivered to a high standard, on time and within budget.
- Work with the Head of Brand Marketing and their team to review, update and develop a brand strategy for each market / territory, ensuring that all content and messaging is aligned to this strategy.
- Work with the Head of Digital Marketing to grow our online communities, drive acquisitions and ensure retention of existing clients by delivering content for all digital platforms that drives engagement and conversions.
- Work with the Product Marketing team to ensure all content clearly drives key messages, uptake of products and that product launches are well thought out, creative and drive the desired action from out target audiences.
- Work with a variety of stakeholders and partners to co-create engaging content that can be amplified across both Hollywoodbets’ and Partner media channels.
- Assist in creating and implementing tailored marketing plans and campaigns and ensure content is fit for purpose and manage content across all platforms ensuring content created is aligned to the platform on which it will be delivered.
- Work with the brand and marketing teams to produce new ideas for company branding, promotional campaigns, and marketing communications across the business.
- Evaluate trends, assess new data and keep up-to-date with the latest traditional and digital marketing techniques.
- Assist Managers within your team and from other teams by finding solutions to problems and resolving issues in a timely and professional manner and offering solutions to challenges they may face.
- Take overall accountability and responsibility for driving new, fresh and inspiring creative concepts and campaigns without waiting to be briefed to do so. Facilitate regular brainstorms with team members to continuously develop new innovative ideas.
- Provide editorial, creative and technical support to team members.
- Strong leadership, interpersonal and communication skills.
- Planning and implementing campaigns at senior level with strong project management ability, ensuring deadlines are set and met.
- Leading on and off-site teams, agencies, suppliers and other partners to achieve results and meet objectives.
Technical Skills:
- Making decisions under pressure
- Manage the department/agency P & L and manage large budgets.
- Sound financial and commercial skills.
- Outstanding communication skills.
- Sound understanding of Digital Marketing & SEO best practices.
- Highly computer literate and knowledge of HTML advantageous.
- Proficiency with popular content management systems.
- Creativity and the ability to develop original content that provokes engagement.
People:
- Build, lead and coach a diverse, high-performing content team and ensure ongoing collaboration with all marketing department team members
- Responsible for setting direction, conducting performance reviews and conducting the day to day people management functions of the team
- Build long-term relationships with internal Teams and a variety of external stakeholders.
- Ensure project management, organization and time management skills
- Work closely with other marketing and business managers to optimise workflows, review pipeline, resolve challenges, and present solutions.
- Provide ongoing training to ensure your team consistently performs above standard
- Excellent leadership, communication, and sound decision-making.
Business Development:
- Use strong analytical abilities to evaluate end-to-end customer experiences across multiple channels as well as customer touch points.
- Ensure a thorough understanding of our customers and products and be obsessive about how we communicate with our stakeholders.
- Conduct a situation analysis of our current marketing activities and make recommendations for improved outcomes and efficiencies.
- Consistently identify revenue opportunities and manage consistent growth by effectively targeting new audiences
- Identify competitors and evaluate their strategies and positioning and devise counter-strategies
Analytics & Reporting:
- Understand key marketing performance metrics, automation and make use of analytics tools to provide in-depth market research & definition, forecasts, competitive analyses, campaign results, and customer trends & insights in order to translate results into actionable insights for marketing team and the business.
- Reviewing marketing campaign performance and assessing these against goals (ROI and KPIs), providing recommendations and adapting content to improve performance.
- Weekly, monthly, quarterly and annual reporting.
- Ongoing review of analytics to provide insights and optimise strategies and plans.
Other:
- Other ad hoc duties that might be required
Method of Application
Use the link(s) below to apply on company website.
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