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We are a dynamic health care company that has shown extraordinary growth in the industry with exciting plans for the future. As ambassadors of the Intercare brand, everything we do is guided by our vision of creating a great healthcare experience altogether. Our shared values of Compassion, Patient First, Innovation, Integrity, and Excellence not only def...
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ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are.
Intercare Corporate Services situated in Lynnwood, Pretoria, seeks to recruit an IT Operations Manager. The purpose of the position is to be a strategic business partner by taking full responsibility of the Information Technology Operations and the management of efficient IT services within the organization.
DUTIES & RESPONSIBILITIES
- Maximization of service delivery to strengthen the relationship between the IT department and its customers and effectively handle and resolve customer and user complaints.
- Maintain acceptable helpdesk standards with regards to hardware, operating systems, office tools and applications.
- Ensure maximum uptime of all IT systems, databases, communication mechanisms and applications.
- Provide database support and ensure integrity of data.
- Maintain disaster recovery plans.
- Take overall responsibility for backup & security of company mission critical data & systems.
- Implement good IT governance through ITIL practices.
- Plan and ensure capacity of ITC resources in order to maintain operational efficiency.
- Plan and ensure infrastructure for new developments.
- General upkeep all information systems and resources.
- Monitoring and reporting of company systems.
- Act as 3rd level technical expert for advanced problem finding and resolution.
- Manage strategic service suppliers & vendor accounts.
REQUIREMENTS
- Degree in Computer Science or Information Systems advantageous.
- Relevant Diploma or Certification in Information Technology MCSE
- Ability to deal with all levels of stakeholders
- 3 Years' Experience at Management level
CLOSING DATE: 14 JULY 2023
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ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are.
Intercare Corporate Services in Lynnwood, Pretoria, seeks to recruit an IT Application Support Technician.
The purpose of the position is to provide technical assistance to computer system users, answer questions or resolve computer hardware, software and network queries. Provide assistance concerning the use of application software, including but not limited to Practice Management Systems, Electronic Medical Record Software and Operating Systems.
CRITICAL OUTPUTS
- To perform or ensure proper installation of cables, operating system, or appropriate software.
- Install and perform minor repairs to hardware, software or peripheral equipment following design or installation specifications.
- To confer with users, or conduct computer diagnostics to investigate and resolve
- To install/configure set-up commands and conduct analysis and evaluation on the functionality of application software.
- Set up, install and test new units prior to handover and monitoring functionality.
- Diagnose, troubleshoot and resolve hardware, software related problems and replace defective components when necessary.
- Management of Virtualized and Cloud Infrastructure.
- To receive and prioritize user log calls/requests.
- Provide guidance to new users with start-up/log-on procedures.
REQUIREMENTS
- Grade 12
- IT related qualification.
- At least 3 years experience as an IT Support Technician & IT Infrastructure.
- Willingness to travel to the different localities with own transport.
CLOSING DATE: 21 JULY 2023
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ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
Intercare Corporate Services situated in Lynnwood, Pretoria, seeks to recruit a Debtors Communications Clerk. The focus of this position will be to handle all queries of sms, telephonic and email communication, to respond courteously and professionally within 24 hours, with detailed notes on the system and feedback to customer.
CRITICAL OUTPUT
- Monthly planning of all patient communication to RCM management
- Compiling of correct ages to compile SMS notification lists, ensuring that all credits are considered, and credits are reported for allocation if necessary.
- Ensure medical aid website and Health ID registrations are completed as part of the new practice registration process.
- Ensure compliance of medical aid agreements between practices and funders.
- Ensure the tariffs agreed upon in the contracts are communicated and correctly loaded onto the PMA system.
- Assist with tariff updates, linking and testing as and when required.
- Timeous and professional answering and resolving of all patient emails and queries.
- Timeous processing of payments and follow ups of outstanding accounts.
- Reporting of all complaints.
REQUIREMENTS
- Grade 12 or Finance related qualification
- Minimum 3 years administrative experience in a healthcare debtor’s environment
advantageous
- Understanding of Medical Accounts and Medical Aids
- Knowledge of the GoodX system will be advantageous
- Strong verbal and written communication skills
- Highly organised and able to tackle multiple tasks
- Customer service orientation and team player
- Financial and business acumen
- Ability to work well under pressure
- Attention to detail
CLOSING DATE: 24 July 2023
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ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
Intercare Sandton Sub-Acute Hospital (Pty) Ltd situated in Johannesburg, seeks an ambitious, talented, goal-driven and self-motivated individual to fulfill the role of Unit Manager. The purpose of the position is to co-ordinate all the functions and activities related to the provision, promotion and assurance of quality of patient care, excellent service to doctors, visitors and support services in a cost effective manner as well as motivating, supporting and optimising staff performance and education so that an optimum contribution is made to the successful functioning of the unit.
CRITICAL OUTPUTS
- Maintain uncompromising quality nursing care
- Maintain effective leadership & management of staff
- Cost effective management of productivity and efficiency
- Maintain legal, ethical and scientific nursing intervention
- Ensure patient satisfaction and clinical outcomes
- Achieve occupancy levels through relationship management with members of the professional team
REQUIREMENTS
- Diploma in General Nursing / BCur Degree
- Registered with SANC as a Registered Nurse
- At least 3 years’ experience in a senior or shift leader role
- Previous experience within a Sub-Acute environment will be advantageous
- Computer literacy is essential
- Excellent clinical nursing skills, ability to lead subordinates to achieve objectives, conflict management, performance orientation and teamwork
CLOSING DATE: 28 July 2023
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ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
Intercare Century City Day Hospital (Pty) Ltd situated in Cape Town, is recruiting for CSSD Technician. The purpose of the position is to render a decontamination, preparation and sterilization service to the theatres and wards.
CRITICAL OUTPUTS
- Cleaning and sterilising of instruments.
- Ensure that instruments and equipment received are complete and in good order.
- Packing instruments and other sterile supplies.
- Adhere to safety regulations.
- Other CSSD and cleaning tasks as instructed by the supervisor.
REQUIREMENTS
- Grade 12 / Matric.
- A minimum of three years experience in CSSD
- Be able to work in a team and under pressure.
- Good Interpersonal relations and communications skills.
CLOSING DATE: 18 July 2023
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ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
A great opportunity exists at Intercare Waterstone Medical and Dental Centre in Somerset West, Western Cape for an Enrolled Nurse, who will be responsible to provide quality nursing care to our patients. The candidate should conduct duties with empathy, respect, and openness. The focus of the position is to perform all nursing duties in accordance with the scope of practice as prescribed by the South African Nursing Council, while adhering to all facility policies and procedures.
CRITICAL OUTPUTS
- Assisting the Medical Practitioner in the pre-screening, treatment and care of patients.
- Assist Medical Reception in the prioritizing of medical emergencies.
- Actively maintain stock management processes.
- Participate in monthly stock cycle counts.
- Maintain emergency trolley in accordance with company policies and procedures.
- When scheduled to work, act as the responsible person after hours to ensure smooth operations and escalate to the practice manager as and when required.
REQUIREMENTS
- Minimum requirement: Grade 12.
- Diploma/Degree in nursing leading to qualification as Enrolled Nurse.
- 2-3 years’ experience within a clinical environment a must.
- Computer proficiency (MS Office) essential.
- SANC Registration as an Enrolled Nurse.
CLOSING DATE: 13 July 2023
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ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
Intercare Woodhill Medical and Dental Centre situated in Moreleta Park, Pretoria East seeks to recruit a Dental Coordinator. The purpose of the position is to support the Practice Manager in their efforts to reach strategic branch goals and targets through outstanding coordination and supervision of the Dental department.
CRITICAL OUTPUTS
- Effectively manage operational expenses including but not limited to staffing and dental consumables.
- Deliver friendly, effective service to clients visiting the facility according to policies and procedures.
- Provide accurate information to customers at all times regarding professional availability and account information.
- Ensure correct data completion and capturing of patient information.
- Manage and implement sound patient flow in the dental department.
- Implement and communicate revised / new operational processes to all staff members.
- Manage correct capturing of all patient data.
- Ensure patient confidentiality at all times.
- Assess billing information and ensure corrections.
- Assist patients with account queries, support staff and escalate as necessary.
- Ensure availability of stationary, business consumables and printing stock etc.
- To record and manage maintenance of all dental equipment.
- Schedule services of dental equipment.
- Ensure compliance to licensing requirements of x-ray machine.
- Ensure sound working relationships with internal and external customers.
- Manage the provision of accurate information to customers.
- Ensure that dental staff delivers a quality customer service.
- Ensure that communication to customers portray a professional, efficient image at all times.
- All queries to be handled courteously and professionally within 24 hours.
- Ensure that dentists' diaries are opened according to scheduled rosters.
- Ensure pro-active communication with health professionals to identify and address needs and risks.
- Coordinate and implement sound dental operational practices aligned with the dental operating model.
- Quality customer service aligned with Intercare’s vision, mission, and values.
- Monthly management of creditors for the dental department.
- Effective leadership and people management.
REQUIREMENTS
- Grade 12
- 2-3 years' experience within a dental environment
- Computer proficiency (MS Office) essential, GoodX experience advantageous.
- Registered with HPCSA as a registered Dental Assistant.
- Strong background in administration.
CLOSING DATE: 18 July 2023
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ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
Intercare Silverlakes Medical and Dental Centre situated in Silverlakes, Pretoria East, seeks to recruit a Dental Assistant. The focus of this position is to assist dental professionals engaged in performing general and/or specialist dentistry and other dental procedures, as well as facilitating the patient administration process.
CRITICAL OUTPUT
- Work within the realms of the scope of practice and knowledge base in relation to current trends and advances to maintain competency level.
- Takes personal accountability for decisions made and actions taken and/or omissions in the course of care delivery.
- Ensure the dental room is hygienically acceptable and that sterilization and infection control protocols are adhered to with regards to instruments and equipment.
- Assist dentist in all clinical procedures according to branch protocol.
- Coordinate laboratory work including but not limited to completion of lab slips, collection, returning and casting.
- Control availability of consumables and equipment in dental room as well as the monitoring the economical usage thereof.
- Engage and interrogate concerns brought to his/her attention in order to provide safe dental practices.
- Ensure documentation is in accordance with the policy and within the legal framework.
- Maintain patient confidentiality, dignity and safety at all times.
- Ensure that the disposal of medical waste, human tissue and medicine is in accordance to legislation.
- Ensure the efficient functioning of equipment, or reporting of any equipment failure that could pose a potential risk to patients or staff.
REQUIREMENTS
- Grade 12
- Completion of approved training course in dental assisting, or any equivalent combination of training and experience.
- Previous experience in a customer focused service environment will be advantageous.
- Computer proficiency (MS Office).
- Knowledge of the principles, practices, and procedures of general dentistry as applied to assisting a dentist in the treatment and care of patients.
- Advanced knowledge of dental terminology.
- Basic understanding of the functioning of dental healthcare environment.
- Good knowledge and application of infection control principles and sterilization techniques.
- Knowledge of treatment codes used in dentistry in doing quotations for advanced dentistry treatment procedures.
- Specialised dental procedures.
- GoodX experience will be advantageous
- Registered with HPCSA as Registered Dental Assistant.
CLOSING DATE: 18 July 2023
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ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
A great opportunity exists at Intercare Wilgeheuwel Medical and Dental Centre in Roodepoort, for an Enrolled Nurse, who will be responsible to provide quality nursing care to our patients. The candidate should conduct duties with empathy, respect, and openness. The focus of the position is to perform all nursing duties in accordance with the scope of practice as prescribed by the South African Nursing Council, while adhering to all facility policies and procedures.
CRITICAL OUTPUTS
- Assisting the Medical Practitioner in the pre-screening, treatment and care of patients.
- Assist Medical Reception in the prioritizing of medical emergencies.
- Actively maintain stock management processes.
- Participate in monthly stock cycle counts.
- Maintain emergency trolley in accordance with company policies and procedures.
- When scheduled to work, act as the responsible person after hours to ensure smooth operations and escalate to the practice manager as and when required.
REQUIREMENTS
- Minimum: Grade 12.
- Diploma/Degree in nursing leading to qualification as Enrolled Nurse.
- 2-3 years’ experience within a clinical environment a must.
- Computer proficiency (MS Office) essential.
- SANC Registration as an Enrolled Nurse.
CLOSING DATE: 18 July 2023
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ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
Intercare Bedfordview Medical and Dental Centre situated in Bedfordview, Germiston seeks to recruit a Dental Receptionist.
At Intercare, dental receptionists help create an environment and culture that enables us to fulfill our purpose to make people feel better. We’re currently seeking an enthusiastic person to fulfill this role and rise to the challenge. As a dental receptionist you will provide quality customer service aligned with the overall business strategy and fulfill administrative and payment functions. If you're a passionate self-starter, this position is a great opportunity for you.
DUTIES & RESPONSIBILITIES
- Provide efficient, friendly and professional telephone services in patient care.
- Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
- Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
- Direct all customers to the appropriate location, services and Professional.
- Ensure patient confidentiality at all times according to POPIA.
- Ensure that the reception area is always neat and tidy.
- Refer all emergency cases to the nurse’s station according to protocol.
- Assist patients with basic account queries and escalate as necessary.
- Collect all co-payments and account balances according to Intercare policies and procedures.
- Execute and adhere to daily cash-up and banking processes.
REQUIREMENTS
- Minimum qualification: Grade 12.
- Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
- Computer proficient.
- GoodX system experience will be advantageous.
- Registered as a Dental Assistant with HPCSA
CLOSING DATE: 12 JULY 2023
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ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
A great opportunity exists at Intercare Century City Medical Centre, Western Cape for an Enrolled Nurse, who will be responsible to provide quality nursing care to our patients. The candidate should conduct duties with empathy, respect, and openness. The focus of the position is to perform all nursing duties in accordance with the scope of practice as prescribed by the South African Nursing Council, while adhering to all facility policies and procedures.
CRITICAL OUTPUTS
- Assisting the Medical Practitioner in the pre-screening, treatment and care of patients.
- Assist Medical Reception in the prioritizing of medical emergencies.
- Actively maintain stock management processes.
- Participate in monthly stock cycle counts.
- Maintain emergency trolley in accordance with company policies and procedures.
- When scheduled to work, act as the responsible person after hours to ensure smooth operations and escalate to the practice manager as and when required.
REQUIREMENTS
- Minimum requirement: Grade 12.
- Diploma/Degree in nursing leading to qualification as Enrolled Nurse.
- 2-3 years’ experience within a clinical environment a must.
- Computer proficiency (MS Office) essential.
- SANC Registration as an Enrolled Nurse.
CLOSING DATE: 21 July 2023
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ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
A great opportunity exists at Intercare Glen Marais Medical and Dental Centre in Kempton Park, Johannesburg for an Enrolled Nurse, who will be responsible to provide quality nursing care to our patients. The candidate should conduct duties with empathy, respect, and openness. The focus of the position is to perform all nursing duties in accordance with the scope of practice as prescribed by the South African Nursing Council, while adhering to all facility policies and procedures.
CRITICAL OUTPUTS
- Assisting the Medical Practitioner in the pre-screening, treatment and care of patients.
- Assist Medical Reception in the prioritizing of medical emergencies.
- Actively maintain stock management processes.
- Participate in monthly stock cycle counts.
- Maintain emergency trolley in accordance with company policies and procedures.
- When scheduled to work, act as the responsible person after hours to ensure smooth operations and escalate to the practice manager as and when required.
REQUIREMENTS
- Minimum: Grade 12.
- Diploma/Degree in nursing leading to qualification as Enrolled Nurse.
- 2-3 years’ experience within a clinical environment a must.
- Computer proficiency (MS Office) essential.
- SANC Registration as an Enrolled Nurse.
CLOSING DATE: 18 July 2023
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ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are.
At Intercare, medical receptionists create an environment and culture that enables us to fulfill our purpose to make people feel better. We’re currently seeking an enthusiastic person to fulfill this role and rise to the challenge. As receptionist you will provide quality customer service aligned with the overall business strategy and fulfill administrative and assistant functions. If you're a passionate self-starter, this position is a great opportunity for you.
Intercare Century City Medical Centre situated in Cape Town seeks to recruit for a Medical Receptionist. The focus of this position is to provide professional customer service by assisting the medical health professionals with administrative support.
ROLES AND RESPONSIBILITIES
- Coordinate and schedule doctor’s training and meetings with pharmaceutical companies.
- Schedule standard and referral appointments for patients according to established procedures.
- Direct all customers to the appropriate location, services and appropriate professional.
- Ensure that the reception area is always neat and tidy.
- To refer all emergency cases to the nurses station without delay.
- Coordinate and manage patient flow in the medical waiting area.
- Manage the flow of patient files to and from professionals.
- Monitor the use of supplies and equipment
REQUIREMENTS
- Grade 12
- Previous experience in a medical practice environment essential
- Computer proficiency (MS Office)
- Working knowledge of GoodX will be advantageous
CLOSING DATE: 14 July 2023
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ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
A great opportunity exists at Intercare Woodhill Medical & Dental Centre in Moreleta Park, Pretoria for an Enrolled Nurse, who will be responsible to provide quality nursing care to our patients. The candidate should conduct duties with empathy, respect, and openness. The focus of the position is to perform all nursing duties in accordance with the scope of practice as prescribed by the South African Nursing Council, while adhering to all facility policies and procedures.
CRITICAL OUTPUTS
- Assisting the Medical Practitioner in the pre-screening, treatment and care of patients.
- Assist Medical Reception in the prioritizing of medical emergencies.
- Actively maintain stock management processes.
- Participate in monthly stock cycle counts.
- Maintain emergency trolley in accordance with company policies and procedures.
- When scheduled to work, act as the responsible person after hours to ensure smooth operations and escalate to the practice manager as and when required.
REQUIREMENTS
- Minimum requirement: Grade 12.
- Diploma/Degree in nursing leading to qualification as Enrolled Nurse.
- 2-3 years’ experience within a clinical environment a must.
- Computer proficiency (MS Office) essential.
- SANC Registration as an Enrolled Nurse.
CLOSING DATE: 21 July 2023
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ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
Intercare Gonubie Medical and Dental Centre situated in Gonubie, East London seeks to recruit a Practice Manager who is client centric and value driven. The incumbent will be required to manage the business unit in its entirety. The successful leader will be exceptionally goal focused, self-motivated and ambitious, as well as highly competent in managing diverse relationships with all stakeholders, driven by best practice patient satisfaction and business values.
With the focus on all aspects of quality, staff and patient experience, we need strategic business partners to enhance market leadership and brand awareness by taking ownership of patient satisfaction, operational accountability and financial performance.
Critical Outputs
- Build and manage relationships between the Health Professionals and the Company.
- Ensure the implementation of processes is conducive to customer satisfaction.
- Identify improvement areas and implement initiatives to ensure continued levels of customer service.
- Ensure sound operational practices aligned with the operating model of the Organisation.
- Demonstrate overall management of all activities and services in the branch in accordance to relevant legislation and the Company’s policies and procedures.
- Actively support and drive the implementation of national operational initiatives and projects to ensure continued and improved productivity.
- Facilitate the implementation of revised operational processes by applying sound change management principles.
- Initiate and drive practice specific best operating practice in line with policies and procedures.
- Ensure that resources are available and operational to provide a productive work environment.
- Ensure all monthly and annual deadlines are adhered to.
- Proactive communication regarding to changes and initiatives to key stakeholders.
- Ensure adherence to ethical and clinical standards to achieve legislative compliance.
- Proof of overall management of all activities and services in the practices in accordance to relevant legislation and the Company’s policies and procedures.
- Ensure legislative requirements are met for registration purposes to all required bodies.
- Active participation in yearly internal audit and corrective actions implemented within 3 months and monitored.
- Implement a local business strategy aligned to the national operational strategy of the company.
- Continuous monitoring and analysing of operational costs and turnover.
- Provide timeous feedback regarding budgetary deviances.
- Participate in business planning and budgeting processes, through the identification of trends and areas of improvement.
- Proof of management of operational costs in line with budget.
- Manpower Planning ensuring adequate and effective staffing levels.
- Development of team members to ensure business efficiency in conjunction with performance management.
- Support and facilitate Human Capital initiatives and processes including Industrial Relations.
- Ensure that fixed and variable staff costs are adjusted to occupancy levels at all times.
REQUIREMENTS
- Minimum qualification: Matric Certificate.
- Bachelors degree or similar qualification will be an advantage.
- Healthcare industry experience would be an advantage.
- Basic understanding of labour legislation, financial and change management principles.
- Computer proficiency (MS Office 365).
- A minimum of 3 years experience in a management role.
- Drivers License and own transport.
- Business focused and vision orientated.
- Emotional Intelligence including high level of empathy.
- Inspirational leadership influence and competence.
- Planning, organizing and controlling skills.
- Assertiveness and diplomacy.
- Integrity.
CLOSING DATE: 17 July 2023
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At Intercare, receptionists create an environment and culture that enables us to fulfill our purpose to make people feel better. We’re currently seeking an enthusiastic person to fulfill this role and rise to the challenge. As receptionist you will provide quality customer service aligned with the overall business strategy and fulfill administrative and payment functions. If you're a passionate self-starter, this position is a great opportunity for you.
Intercare Linden Medical and Dental Centre situated in Randburg, Johannesburg seeks to recruit for a Receptionist. The focus of this position is to provide professional customer service by facilitating the patient administration process.
DUTIES & RESPONSIBILITIES
- Provide efficient, friendly and professional telephone services in patient care.
- Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
- Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
- Direct all customers to the appropriate location, services and Professional.
- Ensure patient confidentiality at all times according to POPIA.
- Ensure that the reception area is always neat and tidy.
- Refer all emergency cases to the nurse’s station according to protocol.
- Assist patients with basic account queries and escalate as necessary.
- Collect all co-payments and account balances according to Intercare policies and procedures.
- Execute and adhere to daily cash-up and banking processes.
REQUIREMENTS
- Minimum qualification: Grade 12.
- Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
- Computer proficient.
- GoodX system experience will be advantageous.
CLOSING DATE: 18 July 2023
go to method of application »
ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
Intercare Polokwane Medical and Dental Centre situated in Polokwane, Limpopo seeks to recruit a Practice Manager who is client centric and value driven. The incumbent will be required to manage the business unit in its entirety. These successful leader will be exceptionally goal focused, self-motivated and ambitious, as well as highly competent in managing diverse relationships with all stakeholders, driven by best practice patient satisfaction and business values.
With the focus on all aspects of quality, staff and patient experience, we need strategic business partners to enhance market leadership and brand awareness by taking ownership of patient satisfaction, operational accountability and financial performance.
Critical Outputs
- Build and manage relationships between the Health Professionals and the Company.
- Ensure the implementation of processes is conducive to customer satisfaction.
- Identify improvement areas and implement initiatives to ensure continued levels of customer service.
- Ensure sound operational practices aligned with the operating model of the Organisation.
- Demonstrate overall management of all activities and services in the branch in accordance to relevant legislation and the Company’s policies and procedures.
- Actively support and drive the implementation of national operational initiatives and projects to ensure continued and improved productivity.
- Facilitate the implementation of revised operational processes by applying sound change management principles.
- Initiate and drive practice specific best operating practice in line with policies and procedures.
- Ensure that resources are available and operational to provide a productive work environment.
- Ensure all monthly and annual deadlines are adhered to.
- Proactive communication regarding to changes and initiatives to key stakeholders.
- Ensure adherence to ethical and clinical standards to achieve legislative compliance.
- Proof of overall management of all activities and services in the practices in accordance to relevant legislation and the Company’s policies and procedures.
- Ensure legislative requirements are met for registration purposes to all required bodies.
- Active participation in yearly internal audit and corrective actions implemented within 3 months and monitored.
- Implement a local business strategy aligned to the national operational strategy of the company.
- Continuous monitoring and analysing of operational costs and turnover.
- Provide timeous feedback regarding budgetary deviances.
- Participate in business planning and budgeting processes, through the identification of trends and areas of improvement.
- Proof of management of operational costs in line with budget.
- Manpower Planning ensuring adequate and effective staffing levels.
- Development of team members to ensure business efficiency in conjunction with performance management.
- Support and facilitate Human Capital initiatives and processes including Industrial Relations.
- Ensure that fixed and variable staff costs are adjusted to occupancy levels at all times.
REQUIREMENTS
- Minimum qualification: Matric Certificate.
- Bachelors degree or similar qualification will be an advantage.
- Healthcare industry experience would be an advantage.
- Basic understanding of labour legislation, financial and change management principles.
- Computer proficiency (MS Office 365).
- A minimum of 3 years experience in a management role.
- Drivers License and own transport.
- Business focused and vision orientated.
- Emotional Intelligence including high level of empathy.
- Inspirational leadership influence and competence.
- Planning, organizing and controlling skills.
- Assertiveness and diplomacy.
- Integrity.
go to method of application »
ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
Intercare Woodhill Medical and Dental Centre situated in Moreleta Park, Pretoria seeks to recruit a Dental Assistant. The focus of this position is to assist dental professionals engaged in performing general and/or specialist dentistry and other dental procedures, as well as facilitating the patient administration process.
CRITICAL OUTPUT
- Work within the realms of the scope of practice and knowledge base in relation to current trends and advances to maintain competency level.
- Takes personal accountability for decisions made and actions taken and/or omissions in the course of care delivery.
- Ensure the dental room is hygienically acceptable and that sterilization and infection control protocols are adhered to with regards to instruments and equipment.
- Assist dentist in all clinical procedures according to branch protocol.
- Coordinate laboratory work including but not limited to completion of lab slips, collection, returning and casting.
- Control availability of consumables and equipment in dental room as well as the monitoring the economical usage thereof.
- Engage and interrogate concerns brought to his/her attention in order to provide safe dental practices.
- Ensure documentation is in accordance with the policy and within the legal framework.
- Maintain patient confidentiality, dignity and safety at all times.
- Ensure that the disposal of medical waste, human tissue and medicine is in accordance to legislation.
- Ensure the efficient functioning of equipment, or reporting of any equipment failure that could pose a potential risk to patients or staff.
REQUIREMENTS
- Grade 12
- Completion of approved training course in dental assisting, or any equivalent combination of training and experience.
- Previous experience in a customer focused service environment will be advantageous.
- Computer proficiency (MS Office).
- Knowledge of the principles, practices, and procedures of general dentistry as applied to assisting a dentist in the treatment and care of patients.
- Advanced knowledge of dental terminology.
- Basic understanding of the functioning of dental healthcare environment.
- Good knowledge and application of infection control principles and sterilization techniques.
- Knowledge of treatment codes used in dentistry in doing quotations for advanced dentistry treatment procedures.
- Specialised dental procedures.
- GoodX experience will be advantageous
- Registered with HPCSA as Registered Dental Assistant.
CLOSING DATE: 12 July 2023
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ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
Intercare Wilgeheuwel Medical and Dental Centre situated in Roodepoort, seeks to recruit a Dental Assistant. The focus of this position is to assist dental professionals engaged in performing general and/or specialist dentistry and other dental procedures, as well as facilitating the patient administration process.
CRITICAL OUTPUT
- Work within the realms of the scope of practice and knowledge base in relation to current trends and advances to maintain competency level.
- Takes personal accountability for decisions made and actions taken and/or omissions in the course of care delivery.
- Ensure the dental room is hygienically acceptable and that sterilization and infection control protocols are adhered to with regards to instruments and equipment.
- Assist dentist in all clinical procedures according to branch protocol.
- Coordinate laboratory work including but not limited to completion of lab slips, collection, returning and casting.
- Control availability of consumables and equipment in dental room as well as the monitoring the economical usage thereof.
- Engage and interrogate concerns brought to his/her attention in order to provide safe dental practices.
- Ensure documentation is in accordance with the policy and within the legal framework.
- Maintain patient confidentiality, dignity and safety at all times.
- Ensure that the disposal of medical waste, human tissue and medicine is in accordance to legislation.
- Ensure the efficient functioning of equipment, or reporting of any equipment failure that could pose a potential risk to patients or staff.
REQUIREMENTS
- Grade 12
- Completion of approved training course in dental assisting, or any equivalent combination of training and experience.
- Previous experience in a customer focused service environment will be advantageous.
- Computer proficiency (MS Office).
- Knowledge of the principles, practices, and procedures of general dentistry as applied to assisting a dentist in the treatment and care of patients.
- Advanced knowledge of dental terminology.
- Basic understanding of the functioning of dental healthcare environment.
- Good knowledge and application of infection control principles and sterilization techniques.
- Knowledge of treatment codes used in dentistry in doing quotations for advanced dentistry treatment procedures.
- Specialised dental procedures.
- GoodX experience will be advantageous
- Registered with HPCSA as Registered Dental Assistant.
CLOSING DATE: 21 July 2023
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ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
Intercare Castle Gate Medical and Dental Centre situated in Waterkloof Ridge, Pretoria seeks to recruit a Nursing Coordinator. The purpose of the position is to support the Practice Manager in their efforts to reach strategic branch goals and targets through outstanding coordination and supervision of the nursing department.
CRITICAL OUTPUTS
- Effectively manage operational expenses including but not limited to staffing and consumables.
- Manage and implement sound patient flow in the nursing department.
- Ensure that nursing care is in line with all Intercare standards and SANC protocols and scope of practice.
- Implement and communicate revised / new operational processes to all staff members.
- Ensure that the disposal of medical waste and human tissue is in accordance to legislation.
- Ensure effective maintenance of schedule 5 - 7 drug registers in accordance to legislation.
- Manage correct capturing of all patient data.
- Ensure availability of stationary, business consumables and printing stock etc.
- Record and manage maintenance of all medical equipment.
- Schedule services of medical equipment.
- Ensure maintenance of office equipment including but not limited to computer hardware copier machines, printers, etc.
- Coordinate and ensure opening and closing of branch by nursing personnel.
- Coordinate and implement sound nursing operational practices aligned with the medical operating model of the organisation and SANC.
- Quality customer service aligned with Intercare’s Vision, Mission, and Values.
- Assist the health professionals with patient care where necessary.
- Build and maintain productive working relationships with all key stakeholders through on-going communication and feedback.
- Ensure sound working relationships with internal and external customers.
- Ensure patient satisfaction through communication and provision of accurate and timeously information and care, including capturing of correct clinical information.
- Ensure that all nursing staff provide a quality customer service within their scope of practice.
- Attend to customer complaints and escalate where required to line manager.
- Ensure that protocols of professionals are adhered to at all times.
- Effective leadership and people management.
REQUIREMENTS
- Grade 12
- Diploma/Degree in nursing leading to qualification as Registered Nurse.
- 2-3 years experience as a Registered Nurse with management function will be advantageous.
- Computer proficiency (MS Office) essential.
- CDE experience will be advantageous.
- SANC Registration as Registered Nurse.
CLOSING DATE: 17 July 2023
Method of Application
Use the link(s) below to apply on company website.
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