Current Vacancies at Kia Motor

Job Description:

• The successful candidate will be responsible to develop tactical strategy and associated delivery plans and policies ensuring maximum efficiency and profitability of the dealership whilst providing customer satisfaction daily.

Specific Role Responsibilities:

• Come to work with a win-win attitude
• Sit with Sales managers and F & I Managers daily. Discuss Debtors, deals invoiced, deals pending and activities, applications, trade- in valuations, stock levels, Daily CMS meetings and sales activity planning
• Every morning check Work-In progress, cash sales for workshop and parts, vehicle debtors, interest. Check loan car status (why on loan? when is car due back?)
• Do a daily walk-about of your Dealership ensure it is clean and tidy and is inviting to your customers.
• Handle customer complaints daily, follow-up and close them off. Weekly:
• Meet with salesmen, sales managers and F & I managers together twice a week. Salesman to discuss individual targets and how many deals they are each on and how many deals they will have invoiced and delivered by Friday (mini-month-end).
• Weekly meeting with all managers: sale by DP, Sales Manager and salesperson. Ensure sales manager has two vehicles per salesman invoiced and delivered by the end es managers, F & I managers, parts managers, workshop manager and accountant. Discuss where we are in the month, were we need to get to, to reach budgets. Discuss any problems between department and how to resolve them
• Go through trading accounts, have Accountant correct any errors you pick up. Do this weekly to prevent the month end drama
• Do weekly boots and bonnet inspections of all company demos
• Monthly Managers meeting to discuss previous months results, department by department. Discuss any abuse of expenses

Qualifications and Experience:

• 5 - 8 years' experience in a similar environment, of which 2 - 3 years at management level
• A valid South African driver's licence.

Skills and Personal Attributes: 

• Business and Operations Management
• Developing sales Financial Acumen
• Governance, Ethics and Values
• Negotiation Skills
• Occupational Health and Safety 
• Operations Risk Management 
• Planning and budgeting 
• Planning, Management and Measurement 
• Product and/or service knowledge 
• Trust and integrity 

Closing Date 10 September 2026

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Job Description:

• The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.

Specific Role Responsibilities

Processes and governance:

• Identify and apply known solutions to operational problems and escalate unresolved issues 
• Deliver on agreed performance targets according to set procedures and service level agreement 
• Report on transactional activities to provide timely information for decision making in area of accountability
• Execute work in line with governance and compliance processes 
• Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
• Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales 
• Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
• Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act 
• Process all leads of prospective customer and follows up on possible sales
• Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
• Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner 

Finance:

• Execute work activities effectively and efficiently in order to prevent financial losses

Qualifications and Experience:

• Matric Certificate 
• 3-5 years working experience in a similar environment 
• A valid South African driver's license 

Skills and Personal Attributes:

• Developing sale 
• Making a sale 
• Persuasive selling skills 
• Product and or service knowledge 
• Trust and integrity

Closing Date 14 September 2026

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Job Description:

• To deliver clerical support in order to process warranty transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures

Purpose:

• Contribute to the development of standard operating procedures and guidelines within the area of accountability
• Deliver on agreed performance targets according to set procedures and service level agreements
• Ensure all applicable documentation is accurate, updated and costed correctly
• Execute work in line with governance and compliance processes
• Identify and apply known solutions to operational challenges and escalate unresolved issues
• Monitor claims processed within set time stipulated and finalisation as per policies and procedures
• Plan for and administer processes related to warranty tasks and activities, effectively and efficiently
• Record and report on work activities to provide timely and accurate information for decision making in area of accountability

Finance:

• Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the office

Client:

• Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business
• Deliver work activities effectively to satisfy customers
• Liaise and interact with customers (internal and external) via approved communication channels in a positive and helpful manner

People:

• Attend learning initiatives to improve work quality and enhance own skills
• Own and live up to company values

Behavioural Competencies:

• Interacts with clients in a respectful, helpful and responsive manner
• Responds to client needs with appropriate level of urgency
• Informs clients timeously of reasons for possible problems, such as unexpected disruptions 
• Seeks feedback to develop a clear understanding of client needs and outcomes 
• Discusses issues with supervisors and managers related to the quality of product and services and offers ideas /solutions to improve quality
• Improves own skills and competencies with a practical and hands-on approach to learning new things
• Provides on-the job training or guidance to facilitate the adoption of improved ways of work 

Qualifications and Experience:

• 1 - 2 years' experience in a similar environment

Closing Date 14 September 2026

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Job Description:

• The successful candidate will be responsible to deliver an advisory service order to attend to non - technical service activities accurately and timeously as per agreed standard operating procedures.

Specific Role Responsibilities:

• To deal with all customers and coordinate service work and time
• To act as liaison between service customers and dealership
• To promote the sales of labour and parts 
• Maintain service appointment list 
• Obtain the customers approval and signature after first making sure the customer understands the dealership payment policy 
• Contact the customer for authorisation whenever the repair order needs to be extended beyond agreed estimate and give him the new total cost estimate and new delivery time
• Record the results of the contract on the repair order and any additional instructions authorised by the customer (or the customers refusal to authorise additional safety-related repairs)
• Follow up while the repair is in progress to ensure its completion on schedule in accordance with repair instructions
• Maintain customer file (Follow up system), telephoning the customers who have not responded to a mailing, ensure customer satisfaction by calling customers who have had major repairs
• Settle customer complaints promptly 
• Explain to the customer work performed and parts replaced when presenting the invoice 
• Inform the Service Manager about trends in customer appointments, and shop performance 
• Inform the sales department of the customers intention or possible intention to trade or sell 
• Perform test drive after completion of repairs if necessary 
• Attend training that the distributor provides for Service Advisor
• Maintain neat and tidy appearance for greeting customer
• Develop communication skills to reinforce customer relationship
• Conform to warranty policies 
• Keep on top of work in progress
• Cash outstanding 

Qualification and Experience:

• Matric Certificate 
• 3 - 5 years' work experience within the motor industry in a service advisor capacity with technical knowledge
• Kia brand background would be an added advantage 

Skills and Personal Attributes:

• Occupational Health and Safety 
• Trust and Integrity

Closing Date 16 September 2026

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Job Description:

• The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.

Specific Role Responsibilities

Processes and governance:

• Identify and apply known solutions to operational problems and escalate unresolved issues 
• Deliver on agreed performance targets according to set procedures and service level agreement 
• Report on transactional activities to provide timely information for decision making in area of accountability
• Execute work in line with governance and compliance processes 
• Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
• Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales 
• Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
• Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act 
• Process all leads of prospective customer and follows up on possible sales
• Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
• Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner 

Finance:

• Execute work activities effectively and efficiently in order to prevent financial losses

Qualifications and Experience:

• Matric Certificate 
• 3-5 years working experience in a similar environment 
• A valid South African driver's license 

Skills and Personal Attributes:

• Developing sale 
• Making a sale 
• Persuasive selling skills 
• Product and or service knowledge 
• Trust and integrity

Closing Date 14 September 2026

go to method of application »

Job Description:

• The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.

Specific Role Responsibilities

Processes and governance:

• Identify and apply known solutions to operational problems and escalate unresolved issues 
• Deliver on agreed performance targets according to set procedures and service level agreement 
• Report on transactional activities to provide timely information for decision making in area of accountability
• Execute work in line with governance and compliance processes 
• Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
• Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales 
• Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
• Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act 
• Process all leads of prospective customer and follows up on possible sales
• Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
• Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner 

Finance:

• Execute work activities effectively and efficiently in order to prevent financial losses

Qualifications and Experience:

• Matric Certificate 
• 3-5 years working experience in a similar environment 
• A valid South African driver's license 

Skills and Personal Attributes:

• Developing sale 
• Making a sale 
• Persuasive selling skills 
• Product and or service knowledge 
• Trust and integrity

Closing Date 10 September 2026