Current Vacancies at Philip Morris International

• We are seeking a bold storyteller, a digital problem solver, and a trusted voice in the world of communications. Do you thrive in fast-paced environments, know how to build meaningful media relationships, and understand the pulse of African audiences?
• We’re looking for a Senior Public Relations & Digital Lead to take the reins of our communications strategy across Southern Africa. This is your opportunity to craft how a globally recognised business shows up in the public eye—through smart PR, strategic digital engagement, and powerful storytelling.
• We believe diverse voices make us stronger. That’s why we’re actively encouraging African Black, and women professionals to apply. Your point of view, your lived experience, and your creativity will help us connect more authentically with the communities we serve.
• As a seasoned member of our communications team, you’ll lead the design and rollout of coordinated campaigns that protect and elevate our corporate and consumer reputation. Working across traditional and digital platforms, lead high-impact product launches, respond to real-time comms needs, and build a network of media champions who trust and respect your voice.
• This role calls for someone with a strong sense of purpose, a dedication to representation, and the strategic skill to lead in sophisticated, evolving spaces.

Your Day to day
Public Relations Amplification

• Stay deeply connected to the Sub-Saharan Africa media and business environment.
• Lead powerful PR campaigns that speak to today’s culture while strengthening our business narrative.
• Drive coverage of company news, executive visibility, product turning points, and lifestyle initiatives.
• Guide proactive media engagement and respond quickly with good judgment when the unexpected arises.
• Identify and support strong voices within the company for speaking opportunities and media profiles.
• Build trust-based relationships with editors, journalists, bloggers, influencers, and media outlets—especially those crafting African stories.
• Integrate PR and digital strategies to expand reach, visibility, and audience connection.
• Partner closely with our PR agency, ensuring creative and consistent delivery at a high standard.

Digital Campaign Management

• Lead integrated digital PR campaigns that amplify our messages across online platforms.
• Co-create engaging content with internal teams—from articles and social posts to executive videos and influencer collaborations.
• Use analytics and data to sharpen strategy and increase impact.
• Expertly work with SEO principles, digital advertising, and paid media execution.

Platform Management

• Own the tone and strategy behind our digital platforms—social media, website, email—ensuring they reflect our values and messages.
• Maintain consistency across all platforms while adapting for each audience.
• Monitor and analyse performance metrics to identify areas of opportunity and growth.

Tools & Technology Integration

• Use smart tools—social listening, analytics dashboards, CRM systems—to enhance campaign results.
• Stay up to date with emerging tech trends and tools to keep us agile and future-ready.

Stakeholder Engagement

• Act as a key point of contact for all things digital PR—internally and externally.
• Ensure our public-facing communications are aligned across departments and functions.

Crisis Management

• Support in managing online reputation and addressing issues in real time.
• Help develop and apply protocols for effective and timely crisis response.

What You’ll Bring

• A bachelor’s degree (or equivalent) in Communications, PR, Marketing, or a related field.
• 7+ years of experience in professional communications, with strong PR exposure—ideally in consumer, FMCG, or regulated industries.
• Deep relationships with journalists across business, lifestyle, and general press.
• A strong record of delivering integrated PR and digital campaigns from strategy to execution.
• Previous experience of implementing PR & Digital strategies hands-on within a lean team environment is key.
• Outstanding writing and storytelling skills—you know how to create messaging that moves people.
• A digital mindset: you’re comfortable working across platforms, reading data, and adapting strategies in real time.
• Strong interpersonal and collaborator engagement skills—you can build trust at every level.
• Solid understanding of South Africa’s media dynamics as well as the broader Sub-Saharan communications landscape.

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About the job

Trade Management

• Balanced management of CSU (30% physical/50% hybrid/20% remote) to ensure sufficient coverage across the universe
• Maintain digital engagement rate in Remote Base, leveraging on Back Office call center and digital calling to maintain PMI performance
• With the support of call center Back-office Executives (BOE), lead the call frequency in the Hybrid CSU linked to the execution of commercial initiatives and exceptional requirements, ensuring appropriate number of physical visits based on customer and business need
• Lead the level of influence to ensure RRP education, the frequent generation of leads, B2C activations and uptake of device sales through engagement with store owners, managers and cashiers

Physical Universe

• Manage the segmentation of the universe to forecast coverage frequency, primary and secondary brand staging and POSM investment
• Drive brand acceleration and growth by ensuring cycle implementation and relevant brand staging to support brand growth and negotiation of opportunities for staging and / or other brand support
• Continuously educate, assess level of understanding (through, but not limited to, critical metric) and re-educate owners, managers, and kiosk staff to close gaps in RRP understanding to get results
• Deliver on PMSA segmentation strategy by ensuring relevant PM portfolio is in stock and available with due regard to the store legal aged consumers profiles
• Where required, set and host Retail Activations with relevant retail stores to build awareness and trial of RRP category within the territory
• Establish and negotiate a relevant base of SMP venues which are RRP friendly
• Where possible, set and host SMP activations to build awareness and trial within the territory
• Assess stores’ ability to move into Digital Base (retailer capability, current route to market and current task completion) and facilitate / support the transition while maintaining the right level of support
• Track and report on sales cycle implementation results, using available system tools to set objectives and measure performance.

Digital Universe

• Schedule physical and virtual visits to Digital Stores based on segmentation and needs (handle physical frequency)
• Complete physical visits to Digital CSU as required in real time and as advised by back office to resolve issues
• Ongoing Business Development and strategic analysis of digital base ensuring growth in numeric distribution and achievement of business targets and objectives.
• Work with collaborators to ensure Digital Trade Engagement (DTE) response and success rates are in line with the business objectives
• Based on the score results, assess the level of understanding of Digital Stores and work with the DTE team to implement strategies to close the gaps.

Third Party Management

• Management of third party to ensure service delivery in accordance with PM business targets and objectives
• Manage 3rd party Field Managers and ensure adherence and understanding of cycle requirements and levels of execution
• Together with the BOE's, ensure 100% coverage of KA stores covered by 3rd parties where required work with BOE's to check temporary point of sales material compliance by cycle
• Assess performance through available reports and make recommendations to improve IMS performance in store

Sales Information

• Ensure accurate capturing of information on field force tracking tools
• Analyze data on tracking tools and sales cycle results, identify improvement opportunities, develop, and complete appropriate action plans in order to support territory objectives.
• Provide regular feedback to management on market related activities and products.
• Forward looking planning and forecasting using market related insights, data, and competitive information to advise strategic plans for PMSA effectiveness.

Trade Engagement and Education

• Manage covered universe by handling and completing strategic trade programs within relevant cycles
• Market analysis of territory segmentation to evaluate feasibility of relevant store universe
• Ensure that participating stores are fully aware of and understand the trade program mechanics and compliance measures
• Educating and training trade partners to effectively pass on PMSA brands’ CSM to adult consumers and switch sell

Compliance & Legal Framework

• Knowledge of the legal framework related to tobacco products and/or RRP’s
• Apply the highest standards of integrity and full compliance with all applicable laws and PMI policies and procedures across the organization in order to support long term sustainability of PM business

Who We’re Looking For
Qualifications and Experience

• Completed Matric
• Bachelor’s Degree/ Relevant Tertiary Qualification /Equivalent Work Experience
• A driver's license that is valid for more than 12 months is required
• Minimum 3 years of sales experience within the FMCG / Pharma sector is key
• Demonstrated experience in working independently
• Minimum 2 years proven experience as leader/manager of a process and/or people
• Experience using digital tools (POS, sales mobile application)
• Experience using MS Office (Word, Excel, PowerPoint, Outlook)
• Strong English Language proficiency

Skills & Knowledge

• Ability to multi-task and deliver on multiple key topics
• Resolving conflicts/Problem-solving skills
• Strong level of Numeracy and analytical ability and financial literacy

Competencies

• Logic and Problem Solving
• Critical thinking
• Sales and Commercial Knowledge
• Sales Territory Management
• Business Sense
• Ability to sell ideas/ influence/ negotiate
• Building trust and accountability with diverse partners
• Planning and delivering results
• Learning orientation
• Decision Making under Pressure and taking ownership of decisions
• Ability to mentor and develop others

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About the job

• Are you a creative storyteller with an eye for design and a flair for crafting content that resonates across digital and print platforms? We’re looking for a full-time Content Designer to join our dynamic team and help us bring our smoke-free products (SFP) category to life through compelling copy, engaging visuals, and impactful video content — all within the boundaries of regulatory perfection.
• In this role, you’ll partner closely with category teams, legal advisors, and cross-functional departments to create, adapt, and complete locally relevant content strategies that connect with our consumers in meaningful ways.

What You’ll Be Doing

• Craft clear, compelling, and compliant copy for websites, social media, email campaigns, CRM platforms, and print collateral.
• Collaborate with SFP category teams to translate global content toolkits into locally relevant creative assets.
• Design and edit visual content such as infographics, social media graphics, and in-store materials using Adobe Creative Suite and other industry-standard tools.
• Assist with video content creation and editing for online and offline platforms.
• Conduct research into audience behavior, trends, and competitors to deliver content that’s timely, relevant, and motivating.
• Proofread and edit all content to ensure it meets brand standards and regulatory requirements.
• Drive creative brainstorming sessions and chip in innovative ideas that push boundaries while staying compliant.
• Liaise with the legal team to ensure content adheres to all marketing laws and guidelines in the tobacco and nicotine space.
• Partner with various departments to capture content inputs and ensure a unified consumer message across touchpoints.
• Handle content across social media platforms with a focus on engaging diverse audiences.
• Optimize written content for SEO to increase organic traffic and visibility.

What We Are Looking For

• A degree in Marketing, Communications, Graphic Design, or a related field.
• 3–5 years of experience in a similar content creation & design role.
• Exceptional writing and editing skills with an eye for brand voice and clarity.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and strong PowerPoint design capabilities.
• Video editing and content production know-how is essential.
• Familiarity with CRM tools and digital publishing platforms.
• Solid understanding of SEO and content performance metrics.
• Creative, proactive mindset and strong project management skills.
• A portfolio showcasing your best writing and design work (please include a link or attach with your application).