Job Vacancies at Vodafone Global Enterprise

Role Purpose/Business Unit:

• To manage ASOC hosted and shared services through effective contract management, governance, stakeholder engagement, and service performance oversight across local and international markets.

Your responsibilities will include:

Contract Management

Service agreements are the main focus of this role and as such, the functions include the following:

• Execute and manage all stages of the ASOC Shared Services contract process — including initiation, drafting, negotiation, conclusion, sign‑off, and ensuring timely execution — while collaborating closely with all stakeholders.
• Prepare and facilitate the timely execution of Service Agreements for hosted/shared services and related documentation, ensuring alignment with Vodacom’s regulatory, legal, and financial governance frameworks.
• Conduct timely and ongoing reviews of all contracts for hosted/shared services to ensure compliance with Vodacom’s regulatory, finance, and legal requirements.
• Use the correct agreement templates, manage the execution process, and ensure finalised contracts are stored in approved locations.
• Proactively distribute signed agreements to relevant stakeholders to support proper communication and record‑keeping.
• Initiate and facilitate the formal review of Service Agreements in a timely manner.

Governance 

• Ensure that service performance reviews (a.k.a. ASOC Governance Meetings) are held.
• Design, consolidate relevant information, and prepare presentations.

Finance

• Work interactively with Vodacom Finance to ensure that due amounts are identified, recharged, and re-allocated to respective business units responsible for the respective services.

Relationships 

• Build and maintain stakeholder relationships (internally and externally, locally, and internationally).

Single Point of Contact (SPoC)

Be the SPoC between Vodacom (Pty) Ltd and hosted/shared services clients for:

• Operational escalations when contracted escalation procedures have failed to produce required results;
• Contractual matters related to  hosted/shared services.
• General enquiries from clients regarding hosted/shared services, including queries related to existing or potential service arrangements.

Projects

• Manage small or ad hoc projects when required.

The ideal candidate for this role will have:

• Bachelor’s degree in Telecommunications, Engineering, Business Administration, or related field.
• Minimum 5 years’ experience in service delivery, contract management, or vendor management within the Information and communications technology environment.
• Proven experience managing service contracts and vendor relationships.
• Understanding of legal documentation and processes is highly beneficial.
• Contract law acumen is highly beneficial.
• Understanding of IT environments and systems is beneficial.
• Understanding of NOC operations is beneficial.  
• Understanding of mobile network technologies (GSM, LTE, 5G), OSS/BSS systems is advantageous.
• Financial and commercial acumen is advantageous.
• Project management experience is advantageous.

Core competencies, knowledge, and experience:

• Demonstrates strong command of the English language, including grammar, spelling, punctuation, and professional writing standards.
• Able to draft clear, concise, and accurate documentation such as contracts, reports, and correspondence.
• Capable of interpreting complex, specialised, and sometimes archaic legal language.
• Able to organise clauses, definitions, and obligations in a coherent, logical, and easy‑to‑navigate structure.
• Demonstrates strong analytical and problem‑solving abilities.
• Proficient in the MS Office Suite, particularly Word and PowerPoint.
• Able to work both independently and collaboratively in a fast‑paced environment.
• Able to manage meetings efficiently, ensuring clear outcomes and follow‑through.
• Shows high attention to detail and strong organisational skills.
• Able to receive and respond constructively to feedback.
• Able to work within strict timelines and manage pressure effectively.
• Demonstrates the ability to handle conflict in a professional manner.
• Demonstrates strong collaboration skills across a wide range of cultures, backgrounds, and perspectives.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 05 March 2026 

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Role Purpose/Business Unit:

• The Branded Channel Specialist’ role is a hands on operational and tactical role that is responsible for driving sales, service performance and business model compliance across segments and branded channels within their specified area.
• The role is accountable for building and maintaining relationships with key stakeholders, which include trade and channel partners, the internal organisation and suppliers.
• The role is meant to effectively support branded retail in terms of operational excellence in sales, service and customer experience. 

Your responsibilities will include:

• Drive target related growth of sales and revenues within the specified branded channel
• First line escalation from trade partners (customer queries) – ECLO
• Manage the enablement of the sales processes across the branded Channel
• Ensure implementation and success of new products and services and identify opportunities to drive product awareness
• Monitor competitor activities and ensure gap closure through the development of competitor activity plans
• Find partnership opportunities to leverage on the expected KPIs
• Plan, organise and monitor activities to fulfil the required KPIs
• Ensuring all required training is completed by the stores in the channel
• Prioritizing customer experience in all activities carried through the branded channel

Distribution and Marketing Management 

• Manage the distribution points in terms of products and services in the correct channel segments
• Identify strategic marketing events to maximize profitability for areas of responsibility, and liaise with Marketing team to facilitate promotions, in-store planograms and recommend ATL marketing opportunities within the channel

Customer Experience Management 

• Achieve the tNPS and NPS targets across all segments within the channel.
• In collaboration with Marketing, support and manage performance across branded channel distribution points/stores by analysing, scores/data and opportunities to improve the customer Experience 

Operations Excellence and Reporting 

• Manage store operational compliance via  associated systems and follow through with any non-compliance until rectified
• Drive Retail Spirit Beat completion and monitor actions taken to improve ways of working, culture etc.
• Ensure policies are adhered to across the branded distribution points/stores
• Ensure governance and adherence of retail operating model
• Plan, implement and manage recovery plans for underperforming stores within the dedicated branded stores 
• Measure, Analyse and Report on a monthly basis on key activities, findings, learnings and areas of improvement and identify opportunities to improve sales and service within the branded retail that will positively impacts revenues, market share and customer experience.
• Provide executive management reports or other applicable or ad hoc reports that may be required
• Provide a range of reports to ensure that agreed SLA’s and performance are measured and monitored on an ongoing basis 
• Support the implementation of all branded channel retail capabilities and ensure this is maintained at all time as part of BAU.
• Complete all the required scorecards on branded channels on a monthly basis.

Relationship Management 

• Engage and manage the relationships with various stakeholders – Vodacom Head Office, regional  teams, suppliers and stores
• Negotiate and collaborate to achieve the best results outcome that positively impact customer experience (NPS/TNPS/Trade Partners, Retail Spirit Beat etc.)
• Serve as the first point of contact for escalations assistance for Branded stores

Training Management 

• Ensure adherence of all branded stores  to training requirements and that all training has been completed prior to rendering services
• Drive and support Learning & development on all training initiatives that need to be implemented and monitor performance
• Ensure the trades’ knowledge levels are of the recommended standards - Identify Knowledge level gaps and book training accordingly.
• Drive seamless customer experiences. Provide insight and feedback about the customer journey and processes across all Branded channels to the Customer Insights team.

Field Management  

• Ensure that field targets are achieved via the associated system.
• Ensure the use of all applicable systems required to manage the branded channel e.g. Retail Cloud.
• Drive Red Flag closures via the regional support structure and Head Office teams.
• Adhere to weekly visits and monthly call cycle.

Digital Management

• Ensure adherence and use of all digital capabilities, tools made available to render services and manage the adoption rate.
• Adapt and embrace the use and implementation of digital system, process and/or innovative new technologies and solutions.

The ideal candidate for this role will have:

• Matric / Grade 12
• 3 year commercial diploma or degree (NQF 6 or higher) or SAQA accredited equivalent
• 3-5 years relevant experience
• Work experience in the telecommunications industry (Beneficial)
• Drivers Licence EBO (Essential)
• Own vehicle (Essential)

Core competencies, knowledge, and experience:

• Business/Operational environment within the Branded channel  including Retail /Sale/Service Industry
• SLA Management
• Strong planning, organising and multiskilling ability
• Effective conflict resolution and interpersonal skills
• Creative and innovative
• Excellent communication skills
• Analytical skills
• Problem solving and decision making                      
• Multiple stakeholder co-ordination                               
• Excellent follow up and follow through
• Good business acumen and ability to think holistically
• Customer centric and ‘can do’ culture
• Adapting and Responsive to Change
• Exposure to dealing with various audience and levels internally and externally
• Proven Sales and Marketing record

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 05 March 2026 

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Role Purpose/Business Unit:

• Proactively manage relationships across all ASOC operations to manage, track, monitor, analyse, control and report on the performance of the mobile CDN network resources using available tools.

Your responsibilities will include:

• Monitoring, tracking, analysis, controlling and reporting of the network performance of the core packet network using all available tools
• Support the onboarding of new nodes and interfaces
• Stakeholder engagement and relationship management
• Ensure data in available tools are at a high level of accuracy – focus on automation
• Undertake root cause analysis for complex major incidents and escalated faults
• Communicate effectively to internal and external customers

The ideal candidate for this role will have:

• 3 year Graduate degree in Engineering, Data Analytics or equivalent diploma.

Core competencies, knowledge, and experience:

• Proven statistical analysis skills
• Effective problem-solving skills and ability to collaborate with team members to deliver results
• Innovation

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 06 March 2026 

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Role Purpose/Business Unit:

• Defines and ensures implementation of the line of business strategy to ensure the delivery of revenue and profitability across all segment practices and channels.
• To formulate the strategy for the line of business, ownership of the business' complete line of business solution suite, and drive innovation throughout. design and deliver an end-to-end strategy for the development of line of business offerings to maximise existing customer bases and acquisition of new customers.
• Create an effective workforce and business process delivery channel that will provide a high-quality level of service exceeding client expectations so as to contribute to the organisations marketing and sales effort in ensuring continuous growth and sustainable profits.
• Define the development of line of business product and pricing strategies and pricing optimisation. 
• Works closely with the various segment practices and channels to identify and successfully leverage Vodacom offerings.

Your responsibilities will include:

Strategy Formulation & Execution: 

• Develop and maintain a deep understanding of the Technology market, key trends, the competitive landscape and enterprise applications to inform product strategies.
• Define and communicate line of business Products strategy, aligned to Vodacom Business overall Goals and objectives
• Analyse market trends and customer insights to inform and define the product innovation strategy that delivers continuous product improvement and market leadership 
• Collaborate within and across product categories and create new revenue streams
• Develop and maintain a product roadmap consisting of prioritised propositions and capabilities, based on future customer needs and industry trends. 
• Manage a governance plan to ensure consistency and adherence to product development and pricing methodology and parameters, as well as the timely provision of key inputs from participating functions
• Drive and maintain the business cases and P&L for each product line
• Oversee internal and partner teams to ensure successful launch and maintenance of products and propositions.
• Define and own the GTM Strategy for the line of business’ Value Propositions, including collaborating on interconnected offers across propositions and product stacks.
• Drive and Mobilise revenue generating sales initiatives and pathways for route-to-market to support the execution of the line of business strategy nationally.
• Ensure Product revenue & margin targets are achieved, while maintaining market share leadership.
• Monitor and report on product performance, including revenue, margin, market share, pricing, white space and customer satisfaction

Budget Management

• Develop and manage financials and associated controls for effective cost control
• Maintain financial forecasts, while governing expenditure against approved budgets and investments. Continuously identify areas for improved efficiency and effectiveness
• Review and authorize payments in line with approved budget and policy and submit for final processing 
• Effectively manage the team and its objectives in line with approved budgets, report variances as required and recommend / implement remedial action within a span of control
• Identify and mitigate financial risks and develop corrective action plans as needed
• Ensure identification, implementation and development of processes to optimise cost efficiency

Channel Development and Sales Revenue Growth: 

• Oversee and facilitate the annual line of business plans; sales cadence and pipeline management 
• Partner with sales executives to set annual targets for the line of business according to the agreed business plan, remaining overall accountable for revenue, profitability and the delivery of this margin. 
• Increase net sales revenue within each segment practice and channel for the line of business.  
• Deliver profitable growth by actively managing costs through the sales, delivery and servicing product cycle 
• Ensure service delivery translates into an above industry Net Promoters Score (NPS) standard. 
• Evaluate the price performance of the line of business by developing a robust price monitoring plan and make corresponding price optimisation recommendation

Stakeholder Management

• Build collaborative partnerships and alliances for market success.
• Manage and collaborate with Vodacom Business management and sales leadership to develop growth plans for the Business
• Collaborate, champion and enable effective leadership and cross-functional working relationships to create a unique, superior customer experience based on leadership practice. 
• Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
• Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals.
• Develop and maintain key account relationships with channel partners, ensuring that channel partners are aligned to the customer experience expectations and to the sales partner strategy framework. 

Delivering through People: 

• Build a high performance & diverse organisation, focused on generating growth opportunities from clients and prospects, and driving unique growth and development opportunities in line with relevant revenue & margin targets to be achieved.  
• Support and enable the team to succeed by driving skills development and future-fit talent in line with business strategy
• Oversee the activities of the team to ensure effective delivery of business outcomes.
• Support and enable the team to succeed by encourage frequent knowledge sharing between team members, amongst other enablement initiatives.
• Develop a high performing team by embedding formal performance management process, informal coaching and continuous 1:1 performance discussion 
• Embed the Spirit of Vodacom by living the Spirit behaviours and culture codes, ensuring consistently high Spirit engagement levels. 
• When required, initiate disciplinary processes for team members calling on support from HR when required
• Resolve grievances raised by team members and escalate only if required
• Motivate team members and ensure that their efforts are recognised by using Vodafone Stars platform.

The ideal candidate for this role will have:

• B Degree/Equivalent  
• Postgraduate qualifications/MBA (Desirable)

8+ years’ Technology Management experience in related environments e.g. (ICT) with demonstrated experience in:

• Managing a large-scale product organization 
• Portfolio and solution management
• Technology sales and solution delivery
• General management skills – particularly strategy, finance; marketing and HR
• 5+ years management experience

Technical Competencies 

• Strategic mind set and out of box thinking
• Experience in solution selling within enterprise customers
• Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
• Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
• Robust understanding of account P&L
• Experience working in multinational matrix organisation
• Successful track record of managing multi- industry sales teams and demonstrate profitable revenue growth
• Strategic Thinking: Effectively delivers against assigned strategy, exceeding expectations. Translates strategy into clear areas of focus and priorities

Behavioural Competencies 

• Customer Focus: Prioritizing customer needs and delivering excellent service
• Accountability: seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership   
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.

Closing date for Applications: 05 March 2026

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Role Purpose/Business Unit:

• Supports and drives implementation of the Vodacom Business Products & Solutions strategy to ensure the delivery of its overall revenue and profitability. This role will maintain the overall ownership of the business' complete Huawei Cloud Products and Solutions solution suite, and drive growth and innovation throughout in accordance to the Broader Vodacom and Vodacom Business Cloud strategy.
• The role will manage and maintain effective capabilities of Proposition and Product design, Specialist Sales and Product Architecture as required to offer a high-quality service that Exceeds customer expectations. 
• Works closely with the various segment practices and channels to identify and successfully leverage Vodacom Business Sales Organisation.

Your responsibilities will include:

Strategy Formulation & Execution: 

• Develop and maintain a deep understanding of the Huawei Cloud market, key trends, the competitive landscape and enterprise applications to inform product strategies.
• Contribute to the development and own the maintenance of the Vodacom Business Huawei Cloud Products & Solutions strategy, aligned to Vodacom Business overall Goals and objectives
• Understand market trends and customer insights to inform and define the product innovation strategy that delivers continuous product improvement and market leadership 
• Develop, prioritise and continuously adapt the product roadmap to meet the  future customer needs and market trends. 
• Manage a governance plan to ensure consistency and adherence to product development and pricing methodology and parameters, as well as the timely provision of key inputs from participating functions
• Drive and maintain the business case and P&L 
• Oversee internal and partner teams to ensure successful launch and maintenance of products and propositions.
• Design and Mobilise revenue generating sales initiatives and pathways for route-to-market to drive the execution of the VB Cloud Product strategy nationally.
• Monitor and report on product performance, including revenue, margin, market share, pricing, white space and customer satisfaction

Budget Management

• Maintain financial forecasts, while governing expenditure against approved budgets and investments. Continuously identify areas for improved efficiency and effectiveness
• Identify and mitigate financial risks and develop corrective action plans as needed
• Ensure identification, implementation and development of processes to optimise cost efficiency

Channel Development and Sales Revenue Growth: 

• Develop the annual Huawei Cloud Product and Solutions business plans; sales cadence and pipeline management 
• Partner with sales executives to set annual revenue targets for Huawei Cloud Product and Solutions according to the agreed business plan
• Maintain overall accountable for revenue, profitability and the delivery of this margin
• Deliver profitable growth by actively managing costs through the sales, delivery and servicing product cycle 
• Ensure service delivery translates into an above industry Net Promoters Score (NPS) standard
• Evaluate the price performance of Mobile Product and Solutions by developing a robust price monitoring plan and make corresponding price optimisation recommendations

Stakeholder Management

• Build collaborative partnerships and alliances for market success.
• Manage and collaborate with Vodacom Business management and sales leadership to develop growth plans for the Business
• Collaborate, champion and enable effective leadership and cross-functional working relationships to create a unique, superior customer experience based on leadership practice. 
• Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals.

Delivering through People: 

• Build a high performance & diverse organisation, focused on generating growth opportunities from clients and prospects, and driving unique growth and development opportunities in line with relevant revenue & margin targets to be achieved.  
• Support and enable the team to succeed by driving skills development and future-fit talent in line with business strategy
• Oversee the activities of the team to ensure effective delivery of business outcomes.
• Support and enable the team to succeed by encourage frequent knowledge sharing between team members, amongst other enablement initiatives.
• Develop a high performing team by embedding formal performance management process, informal coaching and continuous 1:1 performance discussion 
• Embed the Spirit of Vodacom by living the Spirit behaviours and culture codes, ensuring consistently high Spirit engagement levels. 
• When required, initiate disciplinary processes for team members calling on support from HR when required
• Resolve grievances raised by team members and escalate only if required
• Motivate team members and ensure that their efforts are recognised by using Vodafone Stars platform.

The ideal candidate for this role will have:

• B Degree/Equivalent  
• Postgraduate qualifications (Desirable)

7+ years’  product management experience in related environments e.g. (ICT) with demonstrated experience in:

• Managing a large-scale product organization 
• Portfolio and solution management
• Cloud Products and Solutions activation and delivery
• General management skills – particularly strategy, finance; marketing and HR
• 3+ years managerial experience (Desirable)

Technical Competencies 

• Strategic mind set and out of box thinking
• Experience in solution selling within enterprise customers
• Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
• Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
• Robust understanding of account P&L
• Experience working in multinational matrix organisation
• Successful track record of managing multi- industry sales teams and demonstrate profitable revenue growth is an added advantage 
• Strategic Thinking: Effectively delivers against assigned strategy, exceeding expectations. Translates strategy into clear areas of focus and priorities 

Behavioural Competencies 

• Customer Focus: Prioritizing customer needs and delivering excellent service
• Accountability: Seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: Uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership   
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.

Closing date for Applications: 05 March 2026

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Role Purpose

• The Senior Supply Chain Manager is accountable for shaping and executing M-Pesa Africa’s procurement and supplier management strategy to deliver secure, high-quality, and cost-competitive supply.
• The role establishes transparent procurement processes, builds strong supplier partnerships, drives effective contract and performance management, manages cost efficiency, and develops team capability to maximize value from the company’s total procurement spend.

Your responsibilities will include:

Procurement Strategy & Governance

• Maintain transparent sourcing processes that enable early risk identification, objective evaluation of supplier proposals, and selection of best-value solutions;
• Develop and maintain procurement policies, standards, and procedures that support business objectives, promote competitiveness and fairness, and uphold strong corporate governance;
• Define and execute category strategies that optimize value, improve supply efficiency, reduce process cost, and manage supply risk across all spend categories.

Supplier Strategy & Performance Management

• Establish and maintain a supplier relationship management framework that enables performance measurement, continuous improvement, and joint cost and quality initiatives;
• Build long-term, win-win supplier partnerships that encourage innovation, resilience, and ethical business practices;
• Manage supplier performance for both local and imported orders to ensure quality, delivery, and service standards are consistently met.

Contract Management & Commercial Excellence

• Develop and maintain systems, policies, and processes for the efficient development, negotiation, administration, and closure of contracts;
• Ensure contracts deliver quality outcomes, protect commercial interests, and effectively manage risk.

Supply Chain Operations & Logistics

• Develop and maintain systems and processes covering order fulfillment and third-party logistics operations;
• Establish freight mode guidelines aligned to service and cost objectives;
• Manage third-party logistics providers to meet service levels and continuously improve delivery performance.

Cost Optimization & Value Creation

• Lead ongoing identification and implementation of cost-saving and value-creation initiatives across the supply base;
• Drive spend optimization to improve overall business competitiveness.

Risk Management & Business Continuity

• Develop and maintain formal contingency sourcing plans as part of the business continuity framework;
• Embed proactive supply risk management within sourcing and supplier management processes.

People Leadership & Capability Building

• Build, develop, and lead a high-performing, engaged supply chain team.
• Coach and guide team members to achieve strong performance and progress toward their career goals.

Group & Market Alignment

• Align with market SCM heads on M-Pesa in-market spend to maximize group purchasing power and leverage scale benefits.

Financial Responsibility

• Monitoring and providing support for user spend through tendering – USD 50Million per annum.
• Support services costs – monitoring and controlling – USD 13Million Per annum.

The ideal candidate for this role will have:

Education & Professional Experience:

• Bachelor's degree in Business, Engineering, Commerce, Marketing, Finance, or a related field. An MBA is highly desirable;
• Graduate Diploma in Supply chain management or similar qualification;
• At least 10 years of relevant direct experience in procurement and vendor management
• Experience leveraging ERP capabilities for procurement-related functions and processes.

Core competencies, knowledge and experience:

Excellent strategic Sourcing & Category Leadership

• Ability to develop and execute category strategies that align to business objectives, optimize total cost of ownership, manage supply risk, and drive long-term value creation.

Astute commercial & Financial Acumen

• Strong capability to structure, negotiate, and manage complex commercial agreements, evaluate cost drivers, and deliver measurable cost optimization while balancing quality and service.

Excellent supplier Relationship & Ecosystem Management

• Expertise in building strategic supplier partnerships, establishing performance management frameworks, and driving continuous improvement, innovation, and mutual value creation.

Supply Chain Operations & Execution Excellence

• Ability to design and run efficient, scalable procurement, logistics, and order fulfillment processes that ensure reliability, transparency, and service excellence.

Exceptional Risk, Governance & Compliance Leadership

• Proven capability to embed governance, ethical sourcing, contract controls, and business continuity planning into all procurement and supply chain activities.

Strategic People Leadership & Talent Development

• Proven ability to build high-performing teams, coach and develop talent, create engagement, and establish clear performance expectations and career pathways.

Excellent Communication & Presentation Skills

• Articulate, confident, and able to convey complex ideas clearly to diverse audiences.

Leadership & Mentorship:

• Natural ability to coach, guide, and empower others.

High Level of Integrity and Professionalism:

• Operates with the highest ethical standards.

Agile & Adaptable: 

• Thrives in a fast-paced, evolving environment.

Closing date for Applications: 04 March 2026.

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Role Purpose/Business Unit:

• Perform transmission network high level support (DWDM, IP/MPLS, fibre & synchronisation), deliver insights toward performance improvement and automated network solutions in the transmission domain to improve network performance, availability, and customer experience.

Your responsibilities will include:

• Provide high level support to all regions within SLA incl. standby duties.
• Conduct special investigations on high impact network failures.
• Compile pro-active maintenance reports through network performance analysis.
• Analyse and produce root cause analysis report in conjunction with suppliers.
• Develop project plans to support network improvement opportunities with respect to transmission network.
• Track performance and meet with suppliers monthly to improve on delivery, support & MTTR.
• Provide Support and ensure quality standards on acceptance (ATP).
• Maintain transmission engineering master plans.

The ideal candidate for this role will have:

• B-Tech degree Electrical or Electronic Engineering or IT related degree
• Minimum 10 years’ working experience in a Telecommunications environment
• Minimum 5 years exposure in troubleshooting large DWDM network)
• Programming training (C# , Python and JavaScript) is advantageous
• Alignment with Vodacom SPIRIT values.

Core competencies, knowledge, and experience:

• The ability to lead and operate within a team structure.
• Expert understanding and experience in DWDM network.
• Good knowledge & experience in the Optical Fiber technologies, and Synchronization.
• Good understanding of routing and transport protocols (BGP, OSPF, IS-IS, MPLS etc.).
• Project Management skills & MS Office knowledge.
• Troubleshooting skills.
• Analytical thinker & solution oriented Resilient planning & implementation.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 09 March 2026 

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Role Purpose/Business Unit:

• Senior Specialist Internal Communications is responsible for the management of employee communications process from development through to distribution, using a range of channels to ensure ease of access, clarity, consistency and transparency.
• This is a key position in the organisation which encompasses developing, maintaining and continually improving a proactive and effective internal communications plans and tactics to increase employee engagement and understanding.
• Emphasis is on the ability to be articulate, particularly with varying types of content for varying job levels in the organisation. 

The role covers the following portfolios in the organisation:

• The People Agenda (All HR departments including Talent & Culture, Rewards & Benefits, Wellbeing, Diversity, Inclusion, Equity & Belonging and more)
• External Affairs (This includes portfolios such as Sustainability, Foundation and Public Affairs)
• Vodacom Regions (All locations outside Midrand)

Your responsibilities will include:

• To provide a communications consultancy and advisory service to various business units within the organisation.
• To manage internal campaigns from inception to completion – inclusive of message development and content packaging.
• Identify appropriate communication channels for specific campaigns
• To support the execution of the Vodacom Internal Communications objectives
• To assist in the management of communication channels and content calendar within Vodacom
• To manage relationships with internal clients and stakeholders, regional coordinators, leaders, service providers and vendors
• To write copy for various divisions and internal announcements as and when required
• To copy write for various channels including email, social media, intranet, brochures/leaflets, and SMS
• To compile and implement communication plans for various initiatives/campaigns
• To collaborate with the events division to execute events and provide communication support for events

A key success to this role will be to bring the People agenda to life where the following is needed:

• Partner closely with all HR departments to develop and deliver internal communications that support the People Agenda and drive employee engagement.
• Translate complex HR initiatives and policies into clear, accessible, and inspiring communications for all employees, ensuring alignment with Vodacom’s values and culture.
• Collaborate with HR leaders to plan and execute communication campaigns that promote new people programmes, benefits, and wellbeing initiatives across the organisation.
• Act as a communications advisor to HR, providing strategic input on messaging, tone, and channel selection to maximise reach and impact.
• Gather feedback from employees and HR stakeholders to continuously improve the effectiveness of people-related communications.
• Support the launch and ongoing communication of business initiatives, ensuring messaging is inclusive and resonates with all employee groups.
• Work with HR and leadership to celebrate people achievements, milestones, and success stories, reinforcing a positive and inclusive workplace culture.
• Ensure all internal communications related to the People Agenda are consistent, timely, and aligned with broader organisational objectives.

The ideal candidate for this role will have:

• Matric/ Grade 12 (essential)
• 3 year degree or diploma in either Communications, Journalism, PR Marketing or equivalent (essential)
• 5-8 years hands-on experience in internal communications (essential)

Core competencies, knowledge, and experience:

• Sound understanding and knowledge of internal communication as part of the overall communications process.
• Content management
• Branding knowledge
• Project management/planning
• Publishing
• Understanding of marketing and communication principles
• Intermediate or advanced computer literacy in Word; Outlook; PowerPoint presentations & design; Excel
• Understand principles of communication
• Proven ability to produce high quality, professional text and to flex tone of voice depending on topic or audience
• Proven capability in acquiring good user-level skill on a wide range of tools that are used in the communications world
• Data analytics skills - Proven ability to draw analyse data and draw insights
• Ability to lead and handle a range of partners, at very different levels within the organisation, to achieve equally good outcomes.
• Demonstrate awareness of current trends and ability to adopt for internal communications.
• Ability to operate in complexity and manage ambiguity
• Ability to negotiate with stakeholders while remaining professional and level-headed.
• Ability to be agile and responsive to emerging needs.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 09 March 2026 

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Role Purpose/Business Unit:

• The Senior Specialist: Software Engineer designs, builds and operates high scale CVM & AI services that drive customer value and revenue. The role spans solution design, coding, test automation, and operational support across iterative Agile cycles, with strong alignment to Digital Engineering standards (e.g., TMF compliant APIs and GraphQL patterns) and the CVM & AI ways of working (Feature Statements, QA enablement, and release governance). The engineer collaborates closely with product, architecture, QA, platform and operations to achieve speed, quality, reliability and cost efficiency (FinOps).
• This role requires strong engineering fundamentals, hands‑on development capability, and consistent collaboration with architects, other developers, QA, DevOps, and domain leads.
• The role requires in-depth knowledge of mobile software architectures, languages, and frameworks, as well as web platform technologies.  The role will be directly responsible for compliance with strategies, architectures, and frameworks in managing the development, performance, and stability of applications using agile delivery, deployed and DevSecOps methodologies.

Your responsibilities will include:

• End to end engineering delivery (Agile WoW): Estimate and refine technical stories, design modular solutions, implement code, and progress features through build, test, and release in line with the revised Feature Statement (FS) process and CVM & AI delivery guardrails.
• Design and Develop
• High-level technical strategy and architecture for backend, web and mobile. 
• Integrity, stability, performance, and scalability of the backend, web and mobile.
• API & integration excellence: Build TMF‑aligned REST/GraphQL services and integrations that are secure, performant, observable, and reusable across channels; contribute to the Apollo /
• GraphOS rollout and subgraph patterns where applicable. 
• Quality engineering & automation: Drive unit/integration/UI test automation and shift‑left quality; partner with QA Enablement to improve test coverage, defect escape rate and release confidence across CVM & AI services.
• Operability & reliability: Instrument services with logs/metrics/traces, adopt event‑streaming and Always‑On patterns, and participate in L2/L3 incident/problem management to reduce MTTR and increase availability.
• Platform & DevOps collaboration: Contribute to developer tooling standards, CI/CD and platform enablement; champion engineering guardrails and inner‑source contributions across squads.
• Engage with technology partners, cross-functional IT groups, and the Business to maximize the effectiveness and efficiency of development and support activities 
• Work closely with the Business and IT teams to understand business strategy and contribute to the achievement of strategic goals 
• Provide oversight to investigation, analysis, and management of technology risks, issues, and dependencies in all programs/projects 
• Provide oversight and standards for CI/CD pipelines, relevant documentation, and agile practices. 
• Conduct periodic reviews with the team to enhance SLAs by proposing improved controls and metrics and general improvement plans.
• Automate controls and metrics to groups 
• Participate in detailed-level technical solution definition and design to achieve stable mobile and web applications  
• Improve architectural principles & align to strategy 
• Encourage best practice and knowledge sharing with partners and cross-functional

The ideal candidate for this role will have:

• 3 years National Diploma or Bachelor’s in IT diploma or relevant field 
• Matric/Grade 12 (essential) and a 3‑Year Degree/Diploma in Computer Science/Engineering or related (essential).
• 5+ years in software engineering building production services at scale, preferably in telecommunications or large enterprise digital.
• Demonstrated experience with API engineering (REST/GraphQL), test automation, CI/CD and observability; exposure to TMF patterns and GraphQL/Apollo is advantageous.
• Experience with event streaming (Kafka) and Always‑On patterns for CVM is highly valued.
• Cloud proficiency (AWS services and container orchestration) and collaboration with platform/FinOps teams supporting Digital Engineering workloads.

Core competencies, knowledge and experience:

• Software engineering mastery: Strong design and coding in one or more of backend or full‑stack stacks; expert knowledge of modularization, API design, data modelling and secure coding.
• Distributed systems & eventing: Experience building event‑driven and near‑real‑time services for CVM use cases; familiarity with Always‑On event streaming patterns (e.g., Kafka).
• API/Schema standards: Hands‑on with REST/GraphQL, schema governance and TMF alignment; understanding of Apollo/GraphOS and subgraph design.
• Quality & reliability engineering: Test automation, CI/CD discipline, observability and operational readiness (runbooks, SLOs, error budgets) integrated into the delivery lifecycle.
• Cloud & platform fluency: Practical experience with AWS/GCP/OpenShift environments used by Digital Engineering (incl. non‑production estates), containers and infrastructure automation; proven collaboration with platform enablement/FinOps.
• Proficient in containerization technologies, including Docker, and container orchestration using Kubernetes or OpenShift. 
• Demonstrated expertise in designing and developing scalable, secure, and high-performing.
• Strong knowledge of CI/CD pipelines, including design, implementation, and optimization for automated build, test, and deployment processes.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 10 March 2026.