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With 90 years of international experience, and nearly 50 years of local expertise in the South African market, Rentokil Initial provides services that protect people and enhance lives.
We protect people from the dangers of pest-borne disease and the risk of illness from cross contamination caused by poor hygiene. We enhance lives with services that protect ...
Read more about this company
Requirements:
A vacancy has arisen for a Sales Consultant in our Pretoria business to grow the company portfolio and achieve predetermined sales targets by promoting and selling our products and services by penetrating an allocated sales area and sourcing potential new customers and contacting existing customers and provide solutions for their current, growing and new needs
Your day-to-day responsibilities will include:
- Achieve Predetermined Sales targets
- Complete, update and maintain all required sales administration and reporting systems in compliance to policies and procedures
- Locate potential business through research, prospecting, tele-canvassing and cold calling
- Attend to phone enquiries and leads from colleagues
- Conduct sales calls and presentations to new or existing customers.
- Undertake needs analysis by conducting thorough survey of client premises
- Complete site risk assessments for every client proposal
- Report all findings back to the client by presenting a proposal, which includes a pricing structures, that describe the benefits of using our services.
- Endeavour to gain the client’s acceptance and obtain authorization on a new service agreement.
- Approach the client portfolio for annual price adjustments
- Maintain and improve the client retention target rate by building and maintaining professional client relationships
- Increase the client portfolio by identifying cross and up selling opportunities
Do you have what it takes? If you want to be considered for this role you will need:
- Relevant Tertiary Education advantageous
- Business to business sales skills and experience
- Minimum 3 years Sales in Service industry / Industry Knowledge advantageous
- Customer Care experience advantageous
- Cold Calling experience advantageous
- Valid un-endorsed driver’s license
- Numerical acumen
- Computer literate
- Persuasiveness/good interpersonal skills
- Hunter & Target Driven
- Competitive nature with tenacity and resilience to stress
- Integrity/reliability
- Strong ownership & responsiveness
- High energy levels (action orientated)
- Self confident/assertive/passionate
- Problem solving skills/solution driven
- Strong demonstration of the values of service, relationships and teamwork
- Be self- motivated and display a high energy level
- Excellent planning and organisational skills
- Team player with a collaborative style
- Demonstrates the ability to take the initiative
- Highly developed communication skills (written / verbal / non-verbal)
- Ability to form strong customer relationships at all levels
go to method of application »
Requirements:
- To ensure that a professional and quality service is rendered to our clients at all times by ensuring that all services are completed on time and in accordance with Company policy. Preference will be given to suitable applicants in line with the Company Normalisation Policy.
- Zoning, routing and planning of contract and job work
- Liaise with customers to book initial and subsequent treatments and installations
- Ensure that all work due is completed every month
- State of service monthly verification and maintenance
- Capture technicians daily worksheets
- Monitor productivity daily
- Monthly card audit
- Maintain filing system for service cards and work lists
- Complaints – all staff are expected to deal with complaints in a professional manner and within 48 hours of receiving the complaint.
Skills and Competencies
- Must be customer focused / orientated – both external and internal customers
- Ability to identify customer needs and solutions
- Display initiative / be proactive
- Have integrity / be reliable
- Self-confident / assertive
- Highly developed communication skills, both written and verbal
- Lateral thinker
- Organisation and planning skills
- Problem solving / solution driven
Qualifications and Experience
- Service Planning Experience Advantageous
- Matric certificate or equivalent
- Computer literate – MS Office
- Good numeracy skills
go to method of application »
Requirements:
A vacancy has arisen for a Sales Consultant in Empangeni:
To grow the company portfolio and achieve predetermined sales targets by promoting and selling our products and services by:-
- Penetrating an allocated sales area and sourcing potential new customers
- Contacting existing customers to provide solutions for their current, growing and new needs.
Key Outputs:
- Achieve Predetermined Sales targets
- Complete, update and maintain all required sales administration and reporting systems in compliance to policies and procedures
- Locate potential business through research, prospecting, tele-canvassing and cold calling
- Attend to phone enquiries and leads from colleagues
- Conduct sales calls and presentations to new or existing customers.
- Undertake needs analysis by conducting thorough survey of client premises
- Complete site risk assessments for every client proposal
- Report all findings back to the client by presenting a proposal, which includes pricing structures, that describe the benefits of using our services.
- Endeavour to gain the client’s acceptance and obtain authorization on a new service agreement.
- Approach the client portfolio for annual price adjustments
- Maintain and improve the client retention target rate by building and maintaining professional client relationships
- Increase the client portfolio by identifying cross and up selling opportunities
Qualifications
- Valid driver’s licence
- Tertiary Education advantageous
- Minimum 3yrs Sales in Service industry / Industry Knowledge advantageous
- Above average communication skills (written/verbal/non-verbal)
- Numerical acumen
- Computer literate
- Business acumen
Qualities and Attributes
- Business to business sales skills and experience
- Customer Care experience advantageous
- Cold Calling experience advantageous
- Valid unendorsed driver’s licence
- Persuasiveness/good interpersonal skills
- Hunter & Target Driven
- Competitive nature with tenacity and resilience to stress
- Integrity/reliability
- Strong ownership & responsiveness
- High energy levels (action orientated)
- Self confident/assertive/passionate
- Problem solving skills/solution driven
- Strong demonstration of the values of service, relationships and teamwork
- Be self- motivated and display a high energy level
go to method of application »
Requirements:
We currently have a vacancy for a Service Supervisor within our Pinetown branch in the KZN province. To lead, coordinate, and develop a highly motivated team of individuals and teams to ensure that they provide world class service to our customers, and overall optimization of branch service performance whilst complying with all internal and external policy and legislative regulations.Preference will be given to suitable applicants in line with the Company Normalization Policy.
Your day-to-day responsibilities will include:
- Deliver on the Branch’s / Company’s business goals.
- Supervise a team of service colleagues to achieve agreed individual and (branch) team target
- Ensure that individuals and the team are competent and fully trained to the professional level required
- Maintaining accurate and adequate records
- Participate in the support of training of the companies personnel – (service, sales and admin), as well as the customer personnel on technical matters and material (products and service)
- Conduct regular In-Field Coaching sessions and when required, Identify competency gaps and address these with remedial action.
- Ensure all relevant company policies and procedures are understood and adhered to by the service team e.g. OH&S, Human Resources, Security Policy Compliance etc. – keep appropriate and accurate records
- Complete regular Supervisory Quality Assurance checks on client’s premises maintaining appropriate service quality; intervene with appropriate corrective actions
- Conduct regular reviews with customer site management to assure maintenance of good client relationships.
- Ensure that all customers are serviced on time by managing the service team to achieve & exceed their productivity targets. Analyse and use service reports (e.g. manpower planning & productivity), taking the necessary steps to maintain a world class standard of service at all times.
- Ensure all customer complaints are resolved professionally including following up to ensure resolution and that the customers’ satisfaction is achieved.
- Customer Retention – actively participate in the business unit customer retention strategy, by personally conducting regular customer account reviews. In addition, ensuring that the service department and personnel respond to all service related customer enquiries in a prompt and appropriate manner, at all times.
- Create and maintain an environment which meets local HS&E standards, regulations and requirements.
- Ensure that only the correct and approved tools for the job are made available, issued, maintained and replaced as necessary for the entire service team
- Ensure that only the correct and approved chemicals, from approved suppliers, are issued and used, in a safe and standard manner, in the rendering of quality service treatments on customer premises – in line with all Standard Operating Procedures and Safe Work Procedures.
- Drive development of technicians to improve their qualifications. Manage and administer records accordingly.
- Manage and maintain service data
- Manage, including: stock, fleet, manpower, time, overtime and service costs in line with the business units agreed monthly / quarterly / annual forecast and targets.
- Manage HR / IR matters
Do you have what it takes? If you want to be considered for this role you will need:
- Matric
- Full NCPC Certificate with fumigation / termite / woodborer qualification (Advantageous)
- Familiarity with recognized standard Pest Control Auditing Bodies
- Supervisory / people management experience
- Service industry experience
- Valid un-endorsed Code 08 /10 drivers licence.
- Computer literate – Word, excel, power point, other
- Excellent planning and organisational skills
- Excellent numeracy skills
go to method of application »
Requirements:
- Indoor Landscaping
- Horticulture experience
- Flair for design (beneficial)
A vacancy has arisen for a Sales Consultant with a flair for interior design. Preference will be given to suitable applicants in line with the Company Normalisation Policy.
To grow the company portfolio and achieve predetermined sales targets by promoting and selling our products and services by
- Achieve Predetermined Sales targets through prospecting and closing sales
- Complete, update and maintain all required administration and reporting systems e.g. Sales Ecosystem applications e.g. Solo, Vehicle Checks etc.
- Comply with policies and procedures and the companies Code of Conduct
- Comply to activity and sales targets
- Attend training sessions and meetings as required (local, regional, national)
- Locate potential business through prospecting, tele-canvassing, cold calling, attending to leads from staff members, calls and presentation to new or existing customers.
- Undertake needs analysis by conducting thorough surveys of client premise
- Report all findings back to the client and present a proposal, which includes a pricing structure, that describes the valid business reasons and the benefits of using our services.
- Endeavour to gain the client’s acceptance and obtain authorization on a new service agreement.
- Responsible for all price adjustments to client profile
- Develop secondary decision making contact with client
- Achievement or improvement of retention target rate
- Complete site risk assessments for every client proposal
- Develop service range by increasing client portfolio and identifying cross selling opportunities
- Make every effort to encourage our existing client base to retain our services by building and maintaining professional client relationships
- Conduct Account Reviews as required to support customer retention
- Attend to allocated customer termination threats with the objective to retain and resign the customer
- Ensure equipment and vehicle is maintained and clean at all times
- Ensure the company brand, vehicle and image is protected at all times
- Ensure the usage of the correct Personal Protective Equipment
- Ensure company and client Health & Safety requirements are met.
- Portray professional image in line with Corporate identity
- Selling skills/persuasiveness/interpersonal
- Super confident
- Fearless
- Highly assertive
- Driven
- Money Motivated
- Highly competitive
- Well-presented and articulate
- Calculating
- Restless and needing to be constantly active
- High energy levels
- Self-discipline/ Self-managed
- Independent
Do you have what it takes? If you want to be considered for this role you will need:
- Valid unendorsed driver’s licence
- Record of a minimum of 2 years in field selling experience
- Above average communication skills (written/verbal/non-verbal)
- Numerical acumen
- Computer literate
- Business acumen
- Indoor Landscaping (beneficial)
- Horticulture experience (beneficial)
- Flair for design (beneficial)
go to method of application »
ROLE SUMMARY (purpose)
This PCO role would suit an applicant that has specialised hands on experience and exposure to fumigation and the use of Sulfuryl Fluoride as well as termite treatments. The Service Technician is responsible for managing the relationship between Rentokil and the prospective client through the delivery of high quality pest control services suitable to the client’s expectation. They are responsible for achieving standards of service quality and productivity as set by the company.
- Providing quality pest control/management service
- Achieving standards of productivity as set by the company
- Retention of existing clients
- Complying with the Rentokil Codes of Practice: Rules of conduct.
- Compile necessary documentation for client and office after service is completed
- Advise client on housekeeping, stacking and proofing requirements
- Comply with legislation and regulations
- Ensure equipment is maintained and clean at all times
- Carry an adequate range of pesticides and equipment, necessary to delivery service
- Ensure the company vehicle and image is protected at all times
- Ensure the usage of the correct Personal Protective Equipment
- Ensure company and client Health & Safety requirements are met
Requirements:
SKILLS & COMPETENCIES
- Must be customer focused/orientated
- Ability to identify customer needs and solutions
- Should display professional attitude
- Must be presentable
- Requires valid, unendorsed code 08 drivers licence
- Highly developed communication skills (Written/Verbal/Non-verbal)
- Requires good time management skills to efficiently and effectively perform daily duties
- Good physical health
- Knowledge of competitors and competitor activity
QUALIFICATIONS & EXPERIENCE
- Matric or equivalent certificate
- 2- 5 years experience
- Fully qualified (NCPC) or PMA/PCSIB and registered with Department of Agriculture (P-Number)
- SKM 201 ( Specialised course)
- Fumigation experience
- Termite treatments
- Sulfuryl Fluoride usage experience is an added advantage
go to method of application »
ROLE SUMMARY (purpose)
This PCO role would suit an applicant that has specialised hands on experience and exposure to fumigation and the use of Sulfuryl Fluoride as well as termite treatments. The Service Technician is responsible for managing the relationship between Rentokil and the prospective client through the delivery of high quality pest control services suitable to the client’s expectation. They are responsible for achieving standards of service quality and productivity as set by the company.
- Providing quality pest control/management service
- Achieving standards of productivity as set by the company
- Retention of existing clients
- Complying with the Rentokil Codes of Practice: Rules of conduct.
- Compile necessary documentation for client and office after service is completed
- Advise client on housekeeping, stacking and proofing requirements
- Comply with legislation and regulations
- Ensure equipment is maintained and clean at all times
- Carry an adequate range of pesticides and equipment, necessary to delivery service
- Ensure the company vehicle and image is protected at all times
- Ensure the usage of the correct Personal Protective Equipment
- Ensure company and client Health & Safety requirements are met
Requirements:
SKILLS & COMPETENCIES
- Must be customer focused/orientated
- Ability to identify customer needs and solutions
- Should display professional attitude
- Must be presentable
- Requires valid, unendorsed code 08 drivers licence
- Highly developed communication skills (Written/Verbal/Non-verbal)
- Requires good time management skills to efficiently and effectively perform daily duties
- Good physical health
- Knowledge of competitors and competitor activity
QUALIFICATIONS & EXPERIENCE
- Matric or equivalent certificate
- 2- 5 years experience
- Fully qualified (NCPC) or PMA/PCSIB and registered with Department of Agriculture (P-Number)
- SKM 201 ( Specialised course)
- Fumigation experience
- Termite treatments
- Sulfuryl Fluoride usage experience is an added advantage
go to method of application »
Requirements:
A vacancy has arisen for a Sales Consultant in the Western Cape region:
To grow the company portfolio and achieve predetermined sales targets by promoting and selling our products and services by:-
Penetrating an allocated sales area and sourcing potential new customers
Contacting existing customers to provide solutions for their current, growing and new needs.
Key Outputs:
- Achieve Predetermined Sales targets
- Complete, update and maintain all required sales administration and reporting systems in compliance to policies and procedures
- Locate potential business through research, prospecting, tele-canvassing and cold calling
- Attend to phone enquiries and leads from colleagues
- Conduct sales calls and presentations to new or existing customers.
- Undertake needs analysis by conducting thorough survey of client premises
- Complete site risk assessments for every client proposal
- Report all findings back to the client by presenting a proposal, which includes pricing structures, that describe the benefits of using our services.
- Endeavour to gain the client’s acceptance and obtain authorization on a new service agreement.
- Approach the client portfolio for annual price adjustments
- Maintain and improve the client retention target rate by building and maintaining professional client relationships
- Increase the client portfolio by identifying cross and up selling opportunities
Qualifications
- Valid driver’s licence
- Tertiary Education advantageous
- Minimum 3yrs Sales in Service industry / Industry Knowledge advantageous
- Above average communication skills (written/verbal/non-verbal)
- Numerical acumen
- Computer literate
- Business acumen
Qualities and Attributes
- Business to business sales skills and experience
- Customer Care experience advantageous
- Cold Calling experience advantageous
- Valid unendorsed driver’s licence
- Persuasiveness/good interpersonal skills
- Hunter & Target Driven
- Competitive nature with tenacity and resilience to stress
- Integrity/reliability
- Strong ownership & responsiveness
- High energy levels (action orientated)
- Self confident/assertive/passionate
- Problem solving skills/solution driven
- Strong demonstration of the values of service, relationships and teamwork
- Be self- motivated and display a high energy level
go to method of application »
Requirements:
A vacancy has arisen for a Sales Consultant in our Pretoria business to grow the company portfolio and achieve predetermined sales targets by promoting and selling our products and services by penetrating an allocated sales area and sourcing potential new customers and contacting existing customers and provide solutions for their current, growing and new needs
Your day-to-day responsibilities will include:
- Achieve Predetermined Sales targets
- Complete, update and maintain all required sales administration and reporting systems in compliance to policies and procedures
- Locate potential business through research, prospecting, tele-canvassing and cold calling
- Attend to phone enquiries and leads from colleagues
- Conduct sales calls and presentations to new or existing customers.
- Undertake needs analysis by conducting thorough survey of client premises
- Complete site risk assessments for every client proposal
- Report all findings back to the client by presenting a proposal, which includes a pricing structures, that describe the benefits of using our services.
- Endeavour to gain the client’s acceptance and obtain authorization on a new service agreement.
- Approach the client portfolio for annual price adjustments
- Maintain and improve the client retention target rate by building and maintaining professional client relationships
- Increase the client portfolio by identifying cross and up selling opportunities
Do you have what it takes? If you want to be considered for this role you will need:
- Relevant Tertiary Education advantageous
- Business to business sales skills and experience
- Minimum 3 years Sales in Service industry / Industry Knowledge advantageous
- Customer Care experience advantageous
- Cold Calling experience advantageous
- Valid un-endorsed driver’s license
- Numerical acumen
- Computer literate
- Persuasiveness/good interpersonal skills
- Hunter & Target Driven
- Competitive nature with tenacity and resilience to stress
- Integrity/reliability
- Strong ownership & responsiveness
- High energy levels (action orientated)
- Self confident/assertive/passionate
- Problem solving skills/solution driven
- Strong demonstration of the values of service, relationships and teamwork
- Be self- motivated and display a high energy level
- Excellent planning and organisational skills
- Team player with a collaborative style
- Demonstrates the ability to take the initiative
- Highly developed communication skills (written / verbal / non-verbal)
- Ability to form strong customer relationships at all levels
go to method of application »
Requirements:
A vacancy has arisen for a Sales Consultant in our Pretoria business to grow the company portfolio and achieve predetermined sales targets by promoting and selling our products and services by penetrating an allocated sales area and sourcing potential new customers and contacting existing customers and provide solutions for their current, growing and new needs
Your day-to-day responsibilities will include:
- Achieve Predetermined Sales targets
- Complete, update and maintain all required sales administration and reporting systems in compliance to policies and procedures
- Locate potential business through research, prospecting, tele-canvassing and cold calling
- Attend to phone enquiries and leads from colleagues
- Conduct sales calls and presentations to new or existing customers.
- Undertake needs analysis by conducting thorough survey of client premises
- Complete site risk assessments for every client proposal
- Report all findings back to the client by presenting a proposal, which includes a pricing structures, that describe the benefits of using our services.
- Endeavour to gain the client’s acceptance and obtain authorization on a new service agreement.
- Approach the client portfolio for annual price adjustments
- Maintain and improve the client retention target rate by building and maintaining professional client relationships
- Increase the client portfolio by identifying cross and up selling opportunities
Do you have what it takes? If you want to be considered for this role you will need:
- Relevant Tertiary Education advantageous
- Business to business sales skills and experience
- Minimum 3 years Sales in Service industry / Industry Knowledge advantageous
- Customer Care experience advantageous
- Cold Calling experience advantageous
- Valid un-endorsed driver’s license
- Numerical acumen
- Computer literate
- Persuasiveness/good interpersonal skills
- Hunter & Target Driven
- Competitive nature with tenacity and resilience to stress
- Integrity/reliability
- Strong ownership & responsiveness
- High energy levels (action orientated)
- Self confident/assertive/passionate
- Problem solving skills/solution driven
- Strong demonstration of the values of service, relationships and teamwork
- Be self- motivated and display a high energy level
- Excellent planning and organisational skills
- Team player with a collaborative style
- Demonstrates the ability to take the initiative
- Highly developed communication skills (written / verbal / non-verbal)
- Ability to form strong customer relationships at all levels
go to method of application »
Requirements:
A vacancy has arisen for a Service Supervisor within our Linbro Park branch in Gauteng province. To lead, coordinate, and develop a highly motivated team of individuals and teams to ensure that they provide world class service to our customers, and overall optimization of branch service performance whilst complying with all internal and external policy and legislative regulations.Preference will be given to suitable applicants in line with the Company Normalization Policy.
Your day-to-day responsibilities will include:
- Deliver on the Branch’s / Company’s business goals.
- Supervise a team of service colleagues to achieve agreed individual and (branch) team target
- Ensure that individuals and the team are competent and fully trained to the professional level required
- Maintaining accurate and adequate records
- Participate in the support of training of the companies personnel – (service, sales and admin), as well as the customer personnel on technical matters and material (products and service)
- Conduct regular In-Field Coaching sessions and when required, Identify competency gaps and address these with remedial action.
- Ensure all relevant company policies and procedures are understood and adhered to by the service team e.g. OH&S, Human Resources, Security Policy Compliance etc. – keep appropriate and accurate records
- Complete regular Supervisory Quality Assurance checks on client’s premises maintaining appropriate service quality; intervene with appropriate corrective actions
- Conduct regular reviews with customer site management to assure maintenance of good client relationships.
- Ensure that all customers are serviced on time by managing the service team to achieve & exceed their productivity targets. Analyse and use service reports (e.g. manpower planning & productivity), taking the necessary steps to maintain a world class standard of service at all times.
- Ensure all customer complaints are resolved professionally including following up to ensure resolution and that the customers’ satisfaction is achieved.
- Customer Retention – actively participate in the business unit customer retention strategy, by personally conducting regular customer account reviews. In addition, ensuring that the service department and personnel respond to all service related customer enquiries in a prompt and appropriate manner, at all times.
- Create and maintain an environment which meets local HS&E standards, regulations and requirements.
- Ensure that only the correct and approved tools for the job are made available, issued, maintained and replaced as necessary for the entire service team
- Ensure that only the correct and approved chemicals, from approved suppliers, are issued and used, in a safe and standard manner, in the rendering of quality service treatments on customer premises – in line with all Standard Operating Procedures and Safe Work Procedures.
- Drive development of technicians to improve their qualifications. Manage and administer records accordingly.
- Manage and maintain service data
- Manage, including: stock, fleet, manpower, time, overtime and service costs in line with the business units agreed monthly / quarterly / annual forecast and targets.
- Manage HR / IR matters
Do you have what it takes? If you want to be considered for this role you will need:
- Full NCPC Certificate with fumigation / termite / woodborer qualification (Advantageous)
- Familiarity with recognized standard Pest Control Auditing Bodies
- Supervisory / people management experience
- Service industry experience
- Valid un-endorsed Code 08 /10 drivers licence.
- Computer literate – Word, excel, power point, other
- Excellent planning and organisational skills
- Excellent numeracy skills
Method of Application
Use the link(s) below to apply on company website.
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