Current Vacancies at Sime Darby Oils South Africa

Job Description:

Customer Service Supervision:

• Liaise with the Sales Team on out of the ordinary sales orders
• Arrange for product samples for customers or Sales Department
• Arrange for transport of trial products to customers

Customer Orders:

• Receive orders from customers
• Schedule deliveries according to optimal route to market to achieve the targeted service levels (costs, lead times, etc.)
• Advise Customer Service Supervisor of order trends.
• Process customer orders in SAP (Verify prices, check customer credit facility, etc.)
• Process customers documentation (Deliver Notes, Shipping documents & Invoices) as required
• Attend to and resolve transport problems on route and at the customer delivery point
• Attend to and resolve customer queries related to service quality (damages, late deliveries, missed deliveries etc.)
• Attend to and resolve customer queries related to Invoicing (Quantities, prices, etc.)
• Advise customers of late deliveries
• Processing of credit requests within four days of receiving claim documents from Finance or the customer
• Saving of PODs on the Shared folder
• Attaching of PODs into SAP sales order/invoice
• Closing out of CARS allocated to customer service department
• Following up telephonically with customers (Inland & Coastal Regions) after delivery on service received from Sime Darby Oils.

Finished Goods Tankers:

• Receive orders from customers for bulk Finished Goods
• Maintain and update the Weekly Tanker File (product, quantities, transport, etc.)
• Monitor the weighbridge system for Finished Goods Tanker information (Actual weights, despatch times, etc.)
• Process customer orders in SAP (Verify prices, check customer credit facility, etc.)
• Process customer documentation in SAP (Deliver Notes, Shipping documents & Invoices) and forward Invoices to customers
• Attend to and resolve Bulk Tanker delivery problems (Returns, etc.)
• Maintain and update the customer Allocation schedule (Back-to-Back)
• Reconcile customer allocations with deliveries (weekly) and forward to Sales Department and customers

Exports:

• Receive enquires from Export customers
• Liaise with Sales Department for pricing
• Advise Customer Service Manager of all orders
• Obtain Shipping quotes
• Process pro-forma Invoices and forward to customers
• Process customer orders in SAP (Verify prices, check customer credit facility, etc.)
• Arrange for inspection of Export products by accredited Agents
• Process customers documentation (Deliver Notes, Shipping documents & Invoices) as required
• Process Export documentation (Health Certificates, Certificate of Conformity, Commercial Invoices, etc.) as required

go to method of application »

Job Description:

Processing:

• Responsible for packaging integrity and quality checks
• Monitor correct product weights and ensure that they are maintained throughout the shift.
• Assist in validating weighing scales at the beginning of each shift.
• Assist in troubleshooting problems during machine operation.
• Continuously check the labels and packaged products when packing.
• Assist in preparing minor ingredients for use in production in a hygienic manner.
• Inspect and Assemble pallets and transport in safe manner.
• Palletize all the final products as instructed by Production Supervisors and Shift Operators.
• Participate in Corrective /Preventative of non-conformance   investigations, food defence, mock recall and any other activities that enhance the Integrated Management System.
• Follow Packing Plant SOPs for packing and processing on the line.  

General

• Assist with production stock take (weekly, monthly, as necessary)
• Maintain a clean and orderly work area.
• Provide relevant information regarding progress to Supervisors and Shift Operators.
• Any other duties assigned by supervisor.

Process Control:

• Assist with the implementation of process modifications and changes.
• Assist with process trials.

Utilities:

• Ensure no wastage of utilities (nitrogen, power, water, fuel, etc.)

Data Capturing:

•  Assist in providing information to capture equipment breakdowns, lost time into Production Log Sheet

Projects:

• Participate in all plant projects as a project team member.
• Provide assistance in implementing project work to meets quality requirements and all other project deliverables.

Continues improvement projects (e.g. Lean 6 Sigma, Matterhorn):

• Participate in planned 6-Sigma/ Matterhorn activities in line with Company objectives.
• Capture and raise One Point Lesson, Kaizens and any other continues improvements as per target.
• Assist in identifying sources of waste and take actions to minimize waste.

Reporting:

• Monitor production information board in the Factor and any other production displayed information.

go to method of application »

Job Description:

Audits:

• Participate in internal, external and BBBEE and any other audits

Credit Vetting:

• Assess credit worthiness of potential customers
• Review credit limits for authorisation
• Follow-up on all changes to master data

Accounts Receivable (Payments):

• Resolve customer requests and queries (price, quantity, terms, limits, etc.)
• Attend queries from GSC on collection matters & clearing of customer a/c, if needed

Credit Management:

• Manage customer performance and collections process
• Establish the collectable value of the business` debtor's book
• Co-ordinate and Manage Monthly Credit Committee Meetings

Reporting:

• Review Debtors Age Analysis and take remedial actions
• Reconcile Debtors books with the General Ledger
• Compile Accounts Receivable Reports
• Prepare Cash Collections Forecast
• Review bank reconciliation (collection bank)

LSS

• Participate in planned 6-Sigma activities and achieve 6-Sigma targets in line with Company objectives