Current Vacancies at The South African Broadcasting Corporation (SABC)

KEY ACCOUNTABILITIES

• Contribute to operational submissions to Line Manager with regard to Business Unit Strategy input in alignment with the Corporate Plan and the Target Operating Model.
• Contribute to Opex Plans
• Opex involvement to input into the project scope development
• Participate in Capex project and system execution and operational workflows to deliver on functional requirements and avoid on-air disruptions
• Contributions of Minor Capex & Opex inputs into departmental budget
• Opex contribution to ensure maintenance and systems sustainability
• Assist the Specialist with marketable Sound/Video skills ensuring alternative Revenue Streams, eg CD Artists Recording, Font of House, Webinars, External Live Broadcasts, etc as per external tariff list
• Agreed % of targets met; Agreed % of resources, equipment and facility availability
• Above average rating of SLA
• Submission of ad-hoc incidence fault reports and resolutions to line manager as required
• Adhere to service delivery standards
• Accurate monthly reporting on deliverables (broadcast, recording, production and post production), non-conformance & flagging of potential risks with provided solutions/mitigations
• Coordinate operational production requirements
• Setup, test and operate facility equipment
• Record as per SOP music/choir and liaise with the music producer and/or conductor; for church recording laisse with the church representative and/or the priest; and for documentary/ speech recording liaise with the station producers).
• Setup and operate camera and Live View for News and external broadcasts
• Understanding of mic placements and industry best practises.
• In the field recordings, mixing and front-of-house for all audio requirements
• Record multi-layered drama productions with FX, music and different audio streams
• Perform recordings in accordance with customer requirements and broadcast standards
• Monitoring of sound quality during recordings to ensure compliance with broadcast standards
• Monitor for schedule changes as per customer request
• Monitor sound/video quality to broadcast standards
• Record distributions in line with archiving best practice
• Setup mix-minus
• Operating digital playout systems
• Audio/Visual manipulation of final mix, performed in accordance with customer requirements & broadcast standards (if necessary)
• On time delivery of production material, within scope & within specifications
• Setup and operate Broadcast Communication conferencing with multi-layer contributions
• Contribute to the specification requirements in line with customer requirements & Company Procurement policy & procedures
• Escalate Risk findings reported with corrective treatment plans
• Ensure adherence to OHS and compliance with SABC Company Policies & Procedures
• Maintain discipline in accordance with company policies & procedures 95% of assets verified annually
• Effective control of all assets falling within area of control and outside broadcasts.
• Customers served in operational proficient, friendly and helpful manner
• Maintain compliance of services rendered with customer request and address non-conformance
• Operational assistance & guidance to customers regarding capability of facilities and to provide best operational options
• Compliance with performance management policies and procedures
• Performance agreements with manager annually
• Formal reviews conducted with manager and documented as per deadlines (Quarterly)
• Ad-hoc operational presentation and training (In-house) provided on an ongoing basis

MINIMUM REQUIREMENTS

• Sound Engineering Certificate (1 year & above) or Film/Video Technology or Relevant Qualification
• Advantage: Sound Engineering Diploma (3 years) (NQF Level 6)
• Driver’s License: C1 (Code 10) with PDP
• Minimum 5 years’ experience in broadcast environment, minimum of 3 years on Operator level with relevant experience in Digital Sound & Video within live, production and post production environment.

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KEY ACCOUNTABILITIES

• Accountable for the logging, trafficking and the storage of production materials.
• Sourcing material for transmission, both internally and externally.
• Providing support for digitisation and ingest.
• Responsible for ensuring that content arrives on time to all platforms.
• Ad-Hoc need to provide support for transmission feeds and playouts where necessary.
• Prepare the commercial schedule for broadcast according to client and system specifications.
• Update the schedule with any flighting changes received before broadcast
• Assist in resolving reconciliation queries.
• Adhere to broadcast deadlines in line with platform requirements.
• Liaise with channels and Final control regarding broadcast schedules and the necessary changes
• The self-motivation to troubleshoot as and when issues arise.
• Ability to build strong relationships both within the SABC and externally with creative agencies and production houses
• The above list is not exhaustive. You will be expected to perform duties as necessitated by your changing role and the overall business objectives of the Company, as and when directed to do so.

QUALIFICATIONS AND EXPERIENCE

• N5/N6 higher certificate in Marketing/Advertising/Media / broadcasting or relevant tertiary qualification
• 1-2 years’ experience in the advertising/media industry will be an advantage
• A keen eye for detail
• Airtime Management experience will be an advantage
• Knowledge of MS Office Packages
• Systems knowledge will be an advantage
• Must be able to function in a fast paced changing environment
• Passion for advertising and working within a sales environment
• Media Regulatory knowledge
• A self-motivated individual who is committed, hardworking and shows enthusiasm
• Must possess numerical and analytical skills
• Must have excellent time management skills.
• Must have Problem solving abilities
• Quality orientated with attention to detail.
• Be proactive and action orientated.
• Excellent communication skills (verbal and written) and telephonic skills.
• A team player with excellent interpersonal skills (interacts with others in a sensitive and effective way – respects and works well with others)
• Customer Service orientated / /focused with the ability to establish and maintain relationships with people at all levels.
• Management information systems
• Understanding of the different role players within the broadcasting landscape
• Understanding of applicable legislative frameworks and regulations
• PFMA and relevant national treasury regulations

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KEY ACCOUNTABILITIES

DEVELOPMENT AND IMPLEMENTATION OF STRATEGY

• Develop and implement reputation management strategy that supports SABC’s Corporate Plan and Corporate strategy.
• Develop and implement the crisis management framework in line with the SABC Corporate Plan.

BUSINESS OPERATIONAL EFFICIENCY

• Identify reputational risks and a mitigation plan.
• Produce thought leadership articles to build the image and reputational capital of the SABC.
• Identify speaking opportunities for SABC Executive Directors and subject matter experts.
•  Monitor stakeholder perceptions, conversations and respond to potential reputation threats by proactively finding opportunities to boost the SABC’s image.
• Manage and maintain a media stakeholder list for the organization.
• Manage day-to-day media relations/media requests for brand and corporate issues.
• Support and manage the relevant appointed agencies to address the corporate reputation.
• Write and distribute media releases and media advisory invites for organizational media conferences and platforms.
• Research and write speeches for the SABC Board & the Group Executive.
• Gather facts in order to respond to media enquiries.
• Organize/arrange media conferences and facilitate interviews with print and electronic media for the organization.
• Prepare briefing notes for the Board and Executives.
• Provide monthly report indicating the achievement and challenges within the business unit.
• Develop and implement an influencer plan and opinion makers to compliment the engagement with publishing platforms
• Play a coordination role for communicators across the organization throught formal communications forum.
• Evaluate the effectiveness of media programs and communicate results back to business.
• Provide support on crisis/ issues management.

GOVERNANCE RISK AND COMPLIANCE

• Identify potential corporate reputational risks.

STAKEHOLDER MANAGEMENT

• Initiates meetings and interactions with media stakeholders to understand  stakeholder needs/expectations
• Interacts independently and proactively with media stakeholders to identify/define problems and implement solutions.
• Establish stakeholder alliances
• Drive to restore confidence and build support amongst advertisers and clients.

LEADERSHIP AND PEOPLE MANAGEMENT

• Provide direction on the retention and attraction of staff.
• Ensure adequate staffing for workload, succession planning and effective leadership.
• Effective briefing and communication with department staff.
• Contract and Manage Performance Management System in accordance with organizational policy and procedures within the unit.
• Manage all information sources and create good relationships with key business decision makers.
• Career Development Plans (CDP) for all staff members.
• Contract and Manage Performance Management System in accordance with organizational policy and procedures within the unit.

QUALIFICATIONS AND EXPERIENCE:

• National Diploma or Degree in Communication, Journalism or Public Relations or equivalent qualification (NQF6/7)
• 7 years’ experience in public relations, and communication/media environment.
• Management experience preferred will be an advantage

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KEY ACCOUNTABILITIES

•  Contribute towards the development of and implementation of the Sales Operations strategy.
• Monitor and manage departmental inputs and outputs to ensure maximum efficiencies and regularly report progress.
• Develop and monitor the implementation of operational plans.
• Review and Report on the achievement of business units objectives. (Weekly, monthly and quarterly).
• Implement systems and processes to prevent revenue leakages, maximise revenue generation and support Divisional strategies.
• Ensure efficient operation of systems in accordance with agreed specifications.
• Analyse existing business processes, identifying needs, implementing improvements or new systems and monitoring performance
• Create and sustain a client services business culture, through investments in integrated technical solutions and quality control measures
• Project manages the design and implementation of client centric business processes and solutions, ensuring delivery within time and budget constraints
• Ensure that all system requirements, specifications and test cases are documented, approved and filed
• Ensure optimal utilisation of business systems by aligning systems to business requirements and providing the required user training
• Compile and review Sales Operations Standard Operating Procedures
• Ensure accurate billing of all advertising revenue
• Determine, monitor and control budget and ensure the cost-effective utilisation of resources
• Proper utilisation of the departmental budget by monitoring & reporting expenditure.
• Continuous monitoring and evaluation of processes, procedures and operations to identify and manage operational and financial risk.
• Ensure adherence to policies and procedures and proper corporate governance.
• Develop and monitor the implementation of Standard Operating Procedures (SOPs).
• Review and implement Risk Management Plans in line with the organisational Risk Management Framework
• Implement internal control measures to ensure good governance and compliance with SABC policies and procedure
• Establish and maintain relationships with internal and external business partners
• Manage service providers according to Service Level Agreements
• Manage contractual negotiations with internal and external service providers
• Effective implementation of Performance Management System in accordance with organizational policy and procedures.
• Manage employee relations matters to ensure a conducive and productive working environment.
• Compile Personnel Development Plans (PDP) for all staff members.

QUALIFICATIONS & EXPERIENCE

• National Diploma/ Bachelor’s degree (NQF6/7) in Computer Science / Information Systems or relevant qualifications
• 5 years’ experience in IT / systems development on a middle management level
• 3 years supervisory experience
• Excellent knowledge and understanding of the advertising industry, trends and developments and SABC brands.
• Understanding of applicable legislative frameworks and regulations
• Relevant policies and procedures
• Business acumen
• Project management
• Digital media landscape
• Budget management
• PFMA and relevant National Treasury regulations
• Strategic management
• Management information systems
• Financial accounting standards
• Understanding of technology trends
• Business analysis and change management
• Understanding of the different role players within the broadcasting landscape

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DUTIES AND RESPONSIBILITIES:

MANAGE AND CREATE CONTENT FOR DIGITAL PLATFORMS

• Manage, maintain and modify the sports’ digital platforms according to strategies.
• Implement the image and positioning of the brand digitally.
• Maintain the highest data integrity on both the station digital platforms as well as the internal SABC intranet website.
• Communicate with internal IT Services in regards to updating station related information on the intranet as well on the station website.
• Integrate new technologies onto the station digital platforms.
• Management of multiple and diverse projects on digital platforms in line with Station and portfolio’s strategy for new media.
• Monitor changes in the world of commerce and reassess whether these changes do influence the business objectives of station to ensure coherence of digital content.

IMPLEMENT THE STATION DIGITAL PLATFORMS STRATEGY

• Conduct research, develop and introduce new programmes when applicable to station strategy.
• Input in formulating the online digital platforms strategy.
• Respond to queries about the stations’ digital platforms
• Translate business goals and objectives into actionable and measurable digital marketing campaigns.
• Create and monitor social media campaigns to drive traffic to the website and on air.
• Produce and upload content (articles / images / podcasts / videos) for digital platforms.
• Manage and promote conversation and engagement on all digital platforms.
• Development and implementing of digital platforms and functionality to meet identified business needs.
• Develop and maintain the appropriate environment to support the Marketing and Programming Manager in goals and objectives of overall strategy.
• Negotiate and procure online media as and when required.
• Promote and encourage cross-platform content

STAKEHOLDER MANAGEMENT

• Work in conjunction with Programming to achieve programming objectives.
• Maximum delivery and performance with stakeholders through efficient Service Level Agreement management.
• Communicate with internal and external stakeholders.

REPORTING AND DOCUMENTATIONS

• Provide Marketing with insight into listener’s online website patterns and behaviour.
• Provide detailed Reporting.

INHERENT/MINIMUM REQUIREMENTS

QUALIFICATIONS

• Bachelor’s degree or National Diploma in marketing, Media Studies or related field (NQF 6/7)

EXPERIENCE

• 3 years’ experience in digital platforms environment
• Experience in sound recording and editing.

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Key Accountabilities:

• Develop the Radio Airtime Management inputs for the annual departmental strategy.
• Develop and implement strategic plans to create a support structure to enable delivery against all trading models.
• Provide and guide in the process of  airtime inventory in Sales Division from Policy making to SOPs to executions.
• Provide input to ensure alignment of clients’ needs and requirements with actual execution.
• Report on projects and deliverables
• Facilitate the process to ensure that Airtime Sales Operations is sufficiently resourced and capacitated to deliver.
• Provide direction for the administration within the unit (recording of revenue, contracts, booking instructions etcetera)
• Conduct daily, weekly and monthly checks to ensure no revenue leakages within the department
• Takes the lead in the achievement and maintenance of quality within the department and sets high standards of performance for self and others through innovation and quality control measures
• Instill  the company culture of competency and work ethic within the Unit and impart knowledge that empowers the team to make sound business decisions.
• Resolving issues and provide guidance on Airtime Sales Operations matters to ensure conducive working environment
• Identify gaps in the schedule in order to raise business opportunities for sales.
• Implement mitigation factors for revenue leakages attributed by systems, operational model and staff inefficiencies.
• Liaise with Sales Team, Agency Media Buyers, and Planners, GM Sales, SI, Sales Ops to ensure commercial requirements of advertising inventory is met.
• Manage and Provide leadership and ensure compliance by the  Team Leaders, Bookings Airtime Executives and Traffic and Scheduling Executives
• Simplify and  develop implementation processes and communications that are clear, concise and readily understood by internal/external stakeholders
• Optimises inventory in line with ICASA mandate, ARA and or any other restrictions
• Ensure adherence to  all SABC Policies, SOPs, SLAs in Airtime Management
• Develop and  report observations and non-compliances in line with Risk and compliance requirements and provide input to relevant reporting structures
• Responsible for Audit enquiries for Radio Airtime Management  
• Maintain close working relationships with SABC Platforms to ensure optimal  management of Radio Airtime Department. Establish relationships with internal and external stakeholders
• Manage the development of the staff through Learning and Development and develop on the job training programme for staff.
• Ensure the implementation of performance management system and reviews.

minimum requirements:

• National Diploma or Bachelors Degree (NQF6/7) in Communication / Marketing / Advertising / Business Management or relevant tertiary qualification
• 5 years’ experience in Radio and Television broadcasting i.e., Sales, Airtime Management, Sponsorship, Traffic, Medial logistics and Ingest environment.
• 3 years in supervisory role within the broadcasting industry or relevant.
• Understanding of the Broadcasting Regulations and Legislations (ICASA, BCCSA)
• Knowledge of Media Industry  and Advertising industry
• Knowledge of systems (SAP, Arianna, Telmar etc)
• Ability to produce detailed project plans in which objectives are clearly defined and action steps for achieving them are clearly specified
• Self-motivated individual who is committed, hardworking and shows enthusiasm
• Numerical skills.
• Time management skills.
• Analytical skills.
• Problem solving ability.
• Quality orientated with attention to detail.
• Proactive and action orientated.
• Communication skills  (verbal and written)
• Telephone etiquette
• Team player with excellent interpersonal skills (interacts with others in a sensitive and effective way – respects and works well with others)
• Customer Service orientated/
• Ability to establish and maintain relationships with people at all levels.
• Administrative and people skills
   

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KEY ACCOUNTABILITIES

• Contribute (technical) submissions to Divisional Strategy in alignment with the Corporate Plan and the Target Operating Model.
• Contribute to the business strategical requirement to develop the Opex and Capex investments
• Capex and Opex involvement to input into the project scope development,
• Participate in Capex project and system implementations, commissioning and workflows to deliver on functional requirements and avoid on-air disruptions.
• Submission of Minor Capex & Opex inputs into departmental budget
• Opex motivation submissions to ensure maintenance and systems sustainability.
• Minor Capex motivation submissions to ensure new requirements are addressed.
• Long-term Capex motivational planning assistance
• Agreed % of targets met; Agreed % of resources, equipment and facility availability.
• Above average rating of SLA
• Products, processes, practices & equipment in line with SABC technical & operational broadcast standards
• Adhere to service delivery standards and assist the team to achieve them.
• Submission of ad-hoc incidence fault reports and resolutions to customers as required.
• Prevention of on-air technical faults to less than agreed SLA %
• Response time to match urgency for technical assistance in accordance with delivery requirements (in support of the % availability of the on-air systems)
• Effective technical advice & support to users in order to reduce downtime.
• Correct configuration & testing of digital equipment to ensure less than agreed % of technical on-air faults.
• Compliance of upgrades with Original Equipment Manufacturer (OEM) specifications to ensure integrations with internal broadcasts systems.
• Participating in preliminary research activities on the best practises, cutting edge technologically advancements and enhancements to improve facility efficiency, effectivity and sustainability.
• Contributing and implementing fit-for-purpose innovative solutions in dialog with digital partners to create resolutions with principal team members.
• Contribute to the specification requirements in line with customer requirements & Company Procurement policy & procedures.
• Escalate Risk findings reported with corrective treatment plans.
• Ensure adherence to OHS and compliance with SABC Company Policies & Procedures
• Maintain discipline in accordance with company policies & procedures.
• Compliance with OEM software licenses
• SOP developments to ensure broadcast sustainability and business continuity.
• 95% of assets verified annually.
• Participate in annual asset verification exercise (manual or scan)
• Customers served in technical proficient, friendly and helpful manner.
• Maintain compliance of services rendered with customer request and address non-conformance.
• Technical assistance & guidance to customers regarding capability of facilities and to provide best alternative options.
• Attended resolutions to customer requests/ complaints.
• Compliance with performance management policies and procedures
• Performance agreements with manager annually
• Formal reviews conducted with manager and documented as per deadlines (Quarterly)
• Ad-hoc technical and operational presentation and training (In-house) provided on an ongoing basis.

MINIMUM REQUIREMENTS

• 3 year National Diploma (S4/T3) in Electrical Engineering (Light Current, Communications, Computer Studies or Information Technology) (NQF6)
• BTech for the Electrical Engineering for the above formal qualification ( will be an Advantage)
• Driver’s License: OB - Code 10
• Driver’s License: minimum B (specific to the Job Profile)
• Minimum of 5 years’ relevant experience in the technical broadcast environment, of the 5 years a minimum of 1 year at a shift/standby competence (full performer) Technician level in technical maintenance, system support of broadcasting equipment and client services

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KEY ACCOUNTABILITIES

• Opex contributions to ensure maintenance and systems sustainability.
• Minor Capex contribution to ensure new requirements are addressed.
• Agreed % of targets met; Agreed % of resources, equipment and facility availability.
• Above average rating of SLA.
• Submission of ad-hoc incidence fault reports.
• Adhere to service delivery standards.
• Execute operational production requirements.
• Operate facility equipment.
• Mic placements as per SOP.
• Record drama productions with FX, music and different audio streams.
• Assist in recordings in accordance with customer requirements and broadcast standards.
• Assist in monitoring of sound quality during recordings to ensure compliance with broadcast standards.
• Monitor for schedule changes as per customer request.
• Monitor sound/video quality to broadcast standards.
• Record distributions in line with archiving best practice.
• Setup mix-minus.
• Operating digital playout systems.
• Basic Audio/Visual manipulation of final mix, performed in accordance with customer requirements & broadcast standards (if necessary).
• On time delivery of production material, within scope & within specifications
• Report and escalate risk findings.
• Ensure adherence to OHS and compliance with SABC Company Policies & Procedures.
• 95% of assets verified annually.
• Responsible control of all SABC Broadcast assets.
• Customers served in operational proficient, friendly and helpful manner.
• Maintain compliance of services rendered with customer request.
• Provide basic operational assistance & guidance to customers/users.
• Attended resolutions to customer requests/ complaints.
• Compliance with performance management policies and procedures.
• Performance agreements with manager annually.
• Formal reviews conducted with manager and documented as per deadlines (Quarterly).

MINIMUM REQUIREMENTS

• Sound Engineering Certificate (1 year & above) or Film/Video Technology or Relevant Qualification.
• Advantage: Sound Engineering Diploma (3 years) (NQF Level 6).
• Advantage: Proficient in Tshivenda
• Driver’s License: C1 (Code 10) with PDP.
• Minimum 1 years’ experience in broadcast environment with relevant experience in Digital Sound & Video within live, production and post-production environment.