Current Vacancies at The South African Broadcasting Corporation (SABC)

KEY ACCOUNTABILITIES

• Achieve set targets by client within the given portfolio:
• Identify and exploit new business opportunities.
• Develop tailor-made sales opportunities and deals.
• Prepare and negotiate all sales deals including renewals and renegotiations within the    parameters of the governance prescripts.
• Offer a 360-degree solution across all platforms to address client’s needs.
• Package and sell sponsorable programmes on respective platforms.
• Develop innovative sponsorship opportunities.
• Educate client on all organisational platforms on a regular basis.
• Facilitate and understand analysis of competitive market in order to identify revenue opportunities.
• Conduct need analyses of all client’s in portfolio in order to understand needs, identify opportunities.
• Action a client brief and produce relevant media solutions not limited to a specific platform.
• Source and evaluate lost /dropped business to determine reasons in order to re-establish business.
• Facilitate and understand information to ensure thorough knowledge of own platforms.
• Liaise with Product Managers regarding potential sponsorships opportunities within programmes.
• Accurate and consistent usage of all sales management systems e.g CRM & SAP to manage the sales processes end to end.
• Compile the quarterly reviews and negotiation documentation, on client history in preparation for reviews or negotiations.
• Planning and Optimisation for clients upon request on available industry related planning and buying tools.
• Provide feedback to Senior Management & Client monthly with regards to tracking of commitments
• Update clients through proposals and presentations regarding opportunities.
• Follow up on all correspondence from clients and adherence to deadlines.
• Compile all Submissions and Term Sheets within respective portfolios as well as manage the long form contract process.
• Update electronic contracts register/commitment book monthly.
• Sound administration as well as weekly and monthly status reporting.
• Conduct a minimum number of client visits as agreed with respective line Manager
• Develop and maintain effective working relationships with internal and external clients.
• Maintain after sales service by following up to ensure client satisfaction and future business within an agreed time frame directed by senior management.
• Prepare the Deal Evaluation, business case and secure approval.

QUALIFICATIONS AND EXPERIENCE

• A relevant degree or diploma (NQF 6/7), (Sales/ Communication/ Marketing/other relevant preferable); and/ or
• Supplementary Media, Digital, Sales, and other relevant training courses and certificates; and
• 6-8 years of sales/ sales management experience, (media sales preferable)
• Proven track record in media sales
• Knowledge and experience in integrated / digital sales solutions would be advantageous.
• Valid driver’s license & own transport.

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KEY ACCOUNTABILITIES:

• Initiate and participate in sales pricing and tactical pricing initiatives.
• Develop and monitor operational sales strategies in conjunction with the Sport division to achieve revenue targets and increase market share against primary competitor sets.
• Manage the portfolio end-to-end, taking full accountability for revenue performance (collectively with the platform, sales team, and individually), as well as sales behavior and output deliverables.
• Implement sales strategies at both strategic and tactical levels to ensure targets are achieved and exceeded.
• Drive integrated sales and trade marketing solutions within Sales and across the business.
• Foster a culture of high performance, customer focus, and people centricity.
•  Offer clients specialized media solutions through various opportunities designed to deliver maximum campaign results by integrating multiple channels and unlocking additional revenue.
• Act as an active and highly effective networker with strong relationships with senior-level agencies and C-suite client contacts in the coastal regions of Western Cape and KZN.
• Ensure quality control of the team’s proposals and presentations by incorporating insights and measurability.
• Collaborate closely with Sales Intelligence, Creative, Product, and Channel teams to develop, commercialize, and implement new packages for commercialization.
• Manage, motivate, and drive the team to achieve and exceed revenue targets.
• Take proactive actions to meet customer needs and concerns by responding positively and resolving problems.
• Ensure sales teams are proficient in integrated sales solutions across the SABC ecosystem.
• Participate in sales pricing and tactical pricing initiatives.
• Develop and manage sales strategies in collaboration with relevant stakeholders.
• Continuously measure sales plans to ensure iterative execution, consistent reporting, and address sales behavior as necessary.
• Focus on stakeholder management by ensuring high visibility with internal and external stakeholders and maintaining cross-functional communication with other divisions
• Manage, monitor and analyse customer segments, e.g. Public and commercial sectors to exploit opportunities and increase market share.
• Ensure the relevant market intelligence information is disseminated to the teams effectively to influence spending patterns in favour of SABC media sales. 
• Actively participate in new data / insights / research requitements and utilise research results, in order to optimise revenue.
• Ensure constant update and maintenance of client’s database.
• Monitor and analyse competitor business to identify and exploit new business opportunities and increase market share   Interpret and utilize research results in order to optimise revenue (e.g. market trends, lost/dropped business by agency/ client, etc.)
• Ensure maximum income is realised from the allocated portfolio of agencies and clients.
• Ensure the cost of sales is managed consistently to ensure profitable revenue growth.
• Increase revenue market share.
• Ensure all sales deals, commitments and any other contractual agreements with clients / third parties are managed and reported on monthly.
• Ensure contribution to target setting, budget preparation and sales plans are timeously implemented and measured at regular intervals.
• Identify, monitor and report on the operational risk and compliance matters.
• Develop Standard Operating Procedures for the business unit and monitor implementation thereof.
• Develop, Implement and monitor internal control measures to ensure good governance in line with relevant legislations and policies.
• Report on Occupational Health and Safety Act.
• Implement Risk Management Plan and Internal Risk Audit.  
• Review and Report on the achievement and challenges of business units’ objectives. (Monthly, quarterly and annually).
• Ensuring strict adherence of sound business principles through application of the Sales policies.
• Plot and trend market and revenue shifts in order to avert market and revenue losses.
• Grow and maintain excellent relationships with the SABC Platforms and other stakeholders.
• Attend Industry related functions and ensure visibility in market weekly.  
• Maintain a positive image and relationships for SABC Sales in the marketplace.
• Creaate increased revenue opportunities and positve commercial relationships within agencies and clients direct with the aim to build partnerships for mutual gain.
• Provide infield and formal training and succession planning for all / any direct reports and specified others.
• Manage, motivate, and develop the sales and sales support teams who work directly / collaboratively under your leadership.
• Effective implementation of a Performance Management System in accordance with organizational policy and procedures.
• Oversee the implementation of organizational development initiative i.e. Wellness, Employment Equity, Career Progression, Talent Management, and Human Capital Planning etc.

QUALIFICATIONS AND EXPERIENCE

• A minimum relevant degree or postgraduate diploma (NQF 7/8) (Sales / Communication / Marketing / Other) prefetable
• Supplementary Media, Digital, Sales, and other relevant training courses and certificates
• A minimum of 8 years of sales experience, and, /sales management experience, (media sales preferable) of which 4 should be on Junior Management level
• Excellent sales track record, media sales preferable.

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DUTIES AND RESPONSIBILITIES:

MAINTENANCE AND REPAIR

• Provide Line Manager with the descriptions and specifications for equipment and materials required for maintenance or repair on various items
• Carrying out minor changes such as modifications to various systems as instructed
• Assist with maintaining the performance and appearance of building offices to specification for optimal use.
• Instruct technical assistant as to assistance required.
• Transport tools, equipment, and materials to worksite.
• Assemble and dismantle scaffolding as needed.
• Prepare tools, equipment, and materials for use,
• Oversee minor and major projects
• Report unsatisfactory conditions to the supervisor.
• Discuss problems encountered with the supervisor and resolve them as instructed.
• Report back to the supervisor once the job is completed.
• In the absence of the supervisor, take leadership responsibility and supervise work on the building to ensure that the work is carried out safely.
• Co-ordination role in contracts
• Organize, plan, and control operational activities
• Carry out quality checks
• Set up and control Maintenance schedules and formulate daily routines
• Execute maintenance according to plan & Budget
• Fault finding repair work in line with the developed repair methodology
• Conduct daily inspections and assessments of building structures (walls, doors, roofs, ,   floors etc)
• Compile lists of required material and control material
• Ensure cleanness of storerooms, workshops, parking facilities, and general
• Produce daily, weekly, and monthly maintenance activity reports

GOVERNANCE, RISK AND COMPLIANCE

• Carry out inspections of the building
• Ensure adherence to Building Maintenance standards.
• Adhere to safety regulations and standard safe practices.

STAKEHOLDER MANAGEMENT

• Assist management in sourcing equipment and materials required.

INHERENT/MINIMUM REQUIREMENTS

QUALIFICATIONS

• Qualified Artisan (Minimum of NTC3 or N3 & Trade Test
• Certificate/equivalent qualification)
• 5 Years’ experience in a maintenance and building environment

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DUTIES AND RESPONSIBILITIES:

• To initiate and prepare content brief and specifications.
• Understand the specific (educational) environments in order to identify and assess the content requirements.
• Program creation and development – research/script development  and production.
• Program briefs with Presenters.
• Conduct and utilize the necessary research to conceptualize and define genre’s
• Continually monitor and evaluate content to ensure they are aligned to specifications.
• Provide feedback to Program Manager on content status
• Ensure that content is conducted in accordance with SABC editorial guidelines and standards.
• Exercise editorial independence during the production of programs
• Feedback to management on project status.
• Involve all stakeholders ingathering and presentation of information

INHERENT/ MINIMUM REQUIREMENTS   

• National Diploma in Journalism/ Media studies or relevant qualification (NQF 6)
• Understanding of the different role players within the media landscape
• Understanding of applicable legislative and media laws.
• Fluent in the language of the station (Afrikaans)

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Key Accountabilities:

• Provide support during organization events/campaigns for the station.
• Branding of all events and outside broadcasts to ensure maximum exposure informed by a branding plan.
• Identify and ensure participation in key events/campaigns that are in line with the station’s target market to maximize awareness and grow listenership.
• Execute the implementation plan to improve the image and positioning of the brand.
• Coordinate with suppliers and ensure that all brand material is delivered and available at events.
• Coordinate and conceptualize the procurement of promotional materials for the stations.
• Drafting of business plan for events and campaigns.
• Conceptualize innovative and impactful activations and competition mechanics.
• Prepare digital brief for digital assets for all campaigns. 
• Coordinate the implementation of promotions and briefings on air.
• Create briefs to programming to ensure that all marketing campaigns and on air promotions are effectively implemented on air and on the ground.
• Coordinate the procurement and delivery of the prizes to the station.
• Co- ordinate on air promotions ensure that winners are notified, and prizes dispatched and do follow-up.
• Possess strong copyrighting capabilities.
• Identifying opportunities that can be used to promote and / exploit the brand.
• Collate information, targets and brand marketing reviews.
• Prepare the presentation for stakeholder.
• Communicate with internal/ external stakeholders to ensure effective relationship management. 
• Consult and provide feedback on the status project of on-air promotions and marketing activities.
• Communicate brand activities to the media and public to maximize brand awareness.
• Collate and drafting of business plan/ trade exchange for events and campaigns.
• Drafting of weekly/ monthly reports and post campaign analysis
• Manage the general marketing office admin tasks to ensure efficiency.
• Document and co-ordinate promotional materials for the station.
• Make follow up on invoice and payments.
• Ensure compliance to SABC policies and procedures:
• Procurement
• PFMA
• Internal Standard Operating procedure.

Requirements:

• National Diploma or Degree in Marketing, Communication, or related disciplines (NQF Level 6)
• Stay abreast of industry trends.
• Understanding of Marketing environment
• Basic understanding of radio industry
• Computer Literacy (Microsoft Package and SAP)
• Project management
• Planning and organising
• Communication (spoken and written)
• Interpersonal skills

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KEY ACCOUNTABILITIES:

DEVELOPMENT AND IMPLEMENTATION OF IT SYSTEMS AND INFRASTRUCTURE STRATEGY

• Develop and deliver a strategic IT systems and Infrastructure vision and direction for the business.
• Collaborate with the appropriate internal departments and external customers to assess and recommend technologies that support the business needs and / or customer requirements.
• Partners with CIO to lead the IT systems and infrastructure strategy and execution for the enterprise.
• Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.
• Provides IT systems and infrastructure services vision, enables innovation and seeks to leverage IT trends that can create business value consistent with the company’s requirements and expectations.
• Development of enterprise standards and IT systems and infrastructure architecture
• Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting.
• Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly available server and network architectures.

FINANCIAL MANAGEMENT

• Development of budget as per organization budget cycle.
• Set guidelines on optimal fund distribution/ allocation in accordance with the organization’s budget constraints and strategic/ operational requirements.
• Consolidation and verification of Capex inputs according to approved strategy
• Ongoing monitoring of expenses against approved budget.
• Control Capex and operational expenses within approved budgets
• Clean audit report

BUSINESS OPERATIONAL EFFICIENCY

• Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business.
• Ensure delivery consistent with the most appropriate and efficient processes across the team.
• Work effectively with Project and Product Owners to ensure delivery against agreed priorities.
• Implement mechanisms to monitor, manage and provide progress on all IT systems and infrastructure activities.
• Responsible to obtain the authorisation for Enterprise Architecture standards changes from the CIO and relevant colleagues that form part of the Architecture Forum.
• Identifying and implementing IT Systems and infrastructure that will be able to support the future success of the business.
• Contribute to technology standards and best practices and ensure the standards are maintained across the team.
• Suggesting ideas to reduce costs in IT and to business leadership

IT GOVERNANCE RISK AND COMPLIANCE

• Conduct product and vendor evaluations ensuring best in class technologies.
• Works closely with and manage strategic vendor partner relationships. Setup and run the Governance with the partners. Build relationships for creating value for the SABC.
• Coordinate the development of best practice policies and standards based on IT systems and infrastructure.
• Ensure that all policies and standards are regularly reviewed and updated to be in line with regulatory and control requirements.
• Develop and manage an information platform risk register to address risk issues and action plans from all sources, e.g., IT audit, technology risk assessments, vulnerability scans, penetration testing, etc.
• Coordinate responses to RFI\RFPs and client information platform related questionnaires.
• Maintain an up-to-date understanding of emerging trends in information systems risks, and new techniques and trends, in-line with overall information security objectives and risk tolerance.
• Coordinate with legal, compliance functions to ensure proper implementation of data privacy legislation and disclosure.
• Identify, analyse, respond to and monitor IT risk.
• Ensure that risk factors and events are addressed in a cost-effective manner and in line with business objectives.
• Manage tracking of identified findings and actions to closure and reporting to leadership.
• Oversee the highest risk initiatives and exhibit pragmatism in formulating process remediation and mitigation strategies.
• Collaborate with teams and auditors throughout compliance assessments.
• Cost-effective utilization of BU operational budget
• Full compliance with SABC Financial Policy & Procedures

STAKEHOLDER MANAGEMENT

• Partner with Legal and Compliance to maintain compliance with applicable laws and change in business by establishing the policies, controls that comprise the program.
• Terms & conditions of SLA’s to meet customer requirements.
• Monitor compliance of service providers with SLA and introduce recommended changes to best suit SABC requirements.
• Periodic SLA review meetings to establish / maintain relationships and mutual obligations, including business control risks

LEADERSHIP AND PEOPLE MANAGEMENT

• Assist with establishing long terms team goals, reporting mechanisms, maturity models, and a roadmap for continual program improvements.
• Support the team to develop and communicate policies, procedures, guidelines, and plans to internal stakeholders regarding IT systems and infrastructure.
• Department adequately resourced with competent staff members.
• Unit teams to always have distinctive customer focus.
• Set appropriate IT performance & quality standards for the team and ongoing monitoring thereof.
• Formal reviews conducted bi-annually per IT unit team member in accordance with SABC Performance Management Policy
• Measures introduced to ensure filling of key positions with team members who match requirements of job profiles.
• Ensure skilled team members, well-equipped to deal with challenges.
• Individual Development Plan (IDP) for each team member annually
• 80% of training & development in accordance with WSP
• Individual coaching, counselling, and mentoring conducted on an ongoing basis to meet individual development needs

MINIMUM REQUIREMENTS:

• Relevant NQF Level 6 (National Diploma) IT qualification
• Minimum of 10 years’ experience in information systems infrastructure development and support in which 5 years in operational IT Management experience within a corporate environment, and 5 years’ experience in a production 24/7 high-availability multi-site enterprise environment, including application hosting, voice and data networks, security, and information protection. 
• Knowledge of operating systems, database management, programming languages, security products and hardware.
• Technical knowledge of all components of Information systems and successful management of capital and operating expense budget.
• Experience of leading overall infrastructure for a complex organization and network, including multiregional setup, VLAN setup for regulatory requirement, managing data protection, etc

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DUTIES AND RESPONSIBILITIES:

MAINTANANCE AND REPAIR

• Provide support and assistance in connection with facilities electrical equipment maintenance planning, scheduling and execution
• Assist electricians during preventative maintenance, breakdowns and projects
• Perform tasks as directed by the Supervisor/ Electrician to assist with site preparation, general maintenance work, installations, inspections, diagnosing faults, testing, repairs, maintenance of electrical equipment, lights, appliances and fixtures and cleaning the work area on completion
• As directed by Supervisor/ Electrician assist with storage, lifting, fetching supplies, unloading and checking deliveries. 
• Liaising with the Supervisor/ Electrician and other employees and performing work in accordance with the agreed requirements and within agreed time frames. 
• Maintain close working relationship with internal and external clients, in order to ensure optimal delivery on client needs and requirements 
• Taking responsibility for equipment issued and ensuring that the equipment provided is used in accordance with the training provided 
• Assist with the identification of defects and or the need for repairs to minimize disruptions to SABC operations due to equipment failures.
• Assisting with research on new equipment, technologies and technology trends in order to enhance the efficiencies and effectiveness of SABC technical operations.

GOVERNANCE, RISK AND COMPLIANCE

• Obey lawful orders and instructions 
• Comply with organizational policies and procedures
• Adhere to standard safe work procedures  
• Ensuring good housekeeping and cleanliness within the designated area 
• Immediately report any hazards to the health and safety of employees to line management

INHERENT/MINIMUM REQUIREMENTS

• Grade 12, National Certificate in Electrical Engineering, NQF Level 4, or relevant qualification (N3)  

EXPERIENCE

• 1 year experience as an Electrical Assistant or an Internship.

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DUTIES AND RESPONSIBILITIES:

BUSINESS OPERATIONAL EFFICIENCY

• Design and Implementation of and Metadata/EPG system  
• Configuration and maintenance of the Metadata/EPG systems.
• Installation of Metadata/EPG systems.
• Make sure installation and configurations has been carried as per specifications and agreement
• Carry out a Site Acceptance test according to the agreed test cases.
• Interfacing the Metadata/EPG system with TVBMS and Radio system to extract Metadata/EPG information
• Ensure accurate EPG information is available on SABC DTT/DTH/OTT/Digital media (Websites, applications) platforms
• Developing Business Requirements Documents for future development of Metadata/EPG Systems.
• Metadata/EPG information can be displayed on STB and on all digital platforms as per business requirements.
• Carry out functionality tests as per platform from End to End and fix any bugs
• Carry out data integrity test and report to TVBMS/Radio for fixing
• Ensure both the main and backup systems are always active and ready to process Metadata/EPG data.
• Monitor the availability of Metadata/EPG info on the Monitoring system and make the channels aware.
• Making monitoring system available for the channels usage.
• Ensure Metadata/EPG is fully and properly integrated into the User Interface.
• Ensure the receiving devices reflects accurate Metadata/EPG and all components like Parental Codes are functioning well.
• Complete all project documentation as per the applicable standards.
• Complete all project documentation as per the applicable standards.
• Collate the project plan with that of the vendor to make sure plans are in sync.
• Compile a project closure report and make sure all relevant stakeholders sign.

TECHINCAL EFFICIENCY

• Understanding of DVB tables.
• Understanding of Networks.
• Understanding of Computer Systems.
• Understanding of Broadcast workflows.
• Understanding of Broadcast standards regarding Metadata/EPG.
• Understanding of OTT systems requirements regarding Metadata/EPG.
• Understanding of Transport Stream packets as well as Mpeg2-ts.

STAKEHOLDER MANAGEMENT AND CHANGE MANAGEMENT

• Liaison with Stakeholder internally and externally on all matters regarding Metadata/EPG and all matters of association.
• Ensuring End to end testing with stakeholders.
• Provide colleagues with in-house training on the EPG production system to ensure information sharing

INHERENT/MINIMUM REQUIREMENTS:

 QUALIFICATIONS

• N D Electrical/Electronic Engineering or Computer Systems/Information Technology

EXPERIENCE

• 2 years proven background in the EPG environment.
• A good understanding of digital multichannel broadcasting
• Computer literate.
• Client service oriented.
• Good communications skills.
• Ability to work under pressure.
• Team Player

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DUTIES AND RESPONSIBILITIES:

BUSINESS OPERATIONAL EFFICIENCY

• Design and develop test cases and success criteria for SABC Digital products (Websites and Mobile Applications) solutions following best practices and procedures and in line with agreed timelines and business requirements.
• Testing new features/products before they are released to the public to ensure they meet business requirements & specifications.
• Ensure accurate functional, system integration, user acceptance and regression testing, and performance testing are executed in different phases of the digital product development to ensure optimal performance.
• Ensure Quality assurance in each test cycle as per predefined criteria.
• Testing products for usability and reporting bugs or usability issues to developers
• Testing different browsers, operating systems, and devices to ensure responsiveness and cross-platform compatibility.
• Reporting on performance and user experience
• Training of business stakeholders on new digital products and features.
• Daily monitoring of team status updates by the development team and ensuring testing of digital products in line with project timelines.
• Constant review of system functionality at different stages of the development lifecycle.
• Effective identification, documentation, and logging of issues (e.g., queries, bugs, change requests) arising out of the testing process.
• Immediate and accurate reporting of failures to line management
• Ensure that the appropriate test protocol/ methodology is applied.
• Develop, update, and maintain digital product documentation including (User Manuals & Standards and procedures).
• Provide support to management to ensure that product goals are met, and dependencies are managed.
• Regular and accurate reporting to management on digital product testing progress.

GOVERNANCE, RISK AND COMPLIANCE

• Cooperation with regulatory and policy affairs to ensure compliance with broadcasting policies, legislation, regulations and licence conditions.
• Contribute to the upkeep of a risk register to address risk issues.
• Ensure compliance with SABC policy and procedures. 
• Ensure compliance with SABC Methodologies and Best practice standards for digital products.
• Ensure compliance with the SABC digital products incident, change and release management requirements.

STAKEHOLDER MANAGEMENT

• Effective briefing and communication with stakeholders
• Provide technical support to users experiencing issues with websites and mobile applications.
• Work with various cross-functional stakeholders across the business to ensure optimal testing and quality assurance of digital products.
• Conduct User Acceptance Testing process.
• Provide training to the business stakeholders.

INHERENT/MINIMUM REQUIREMENTS

 QUALIFICATIONS

• Relevant 3-year Diploma/Degree NQF 5 in Computer Science, Information Technology, Software Development, Software Testing, or related field.
• ITIL Certification is an advantage
• ISTQB/Testing Certification is an advantage

EXPERIENCE

• Excellent communication and problem-solving skills and attention to detail.
• Ability to work independently and prioritize tasks effectively.
• 3 years of relevant testing experience within an IT corporate environment
• Ability to work and complete multiple tasks concurrently.
• Ability to read and understand technical documentation.