Current Vacancies at The South African Broadcasting Corporation (SABC)

KEY ACCOUNTABILITIES:

• Initiate and cover stories as assigned or commissioned in at least two languages.
• Provide quality scripts and clear voice-overs, including on-air broadcasts.
• Investigate and break stories and follow them through to final product before broadcast.
• Maintain special focus areas (such as crime etc).
• Give informative and well-researched input to live Radio Current Affairs and TV News programmes and debates, package stories for News and Current Affairs programmes and do live crossings into News Bulletins.
• Check facts, accuracy and quality of stories.
• Set up interviews and lead discussions for broadcast, including crossovers.
• Meet story deadlines.
• Keep abreast of news events / developments.
• Obtain broadcast quality audio-visuals using relevant recording equipment.
• Adhere to South Africa’s Constitution, all broadcasting and other legislation, ICASA’s licence conditions and regulations, the BCCSA and Press Council codes of conduct, including rulings, the SABC Editorial Policies, News and Current Affairs style-guide and Standard Operating Procedures (SOPs) etc.

REQUIREMENTS:

• National Diploma / Degree in Journalism or Media Studies or equivalent qualification (NQF 6 / 7)
• 5 years’ experience in general News and Current Affairs reporting
• Understand legislation and regulations impacting broadcasting
• Sound understanding of current trends in the social, economic and political environment
• Computer literacy
• Ability to interact and manage different role-players / stakeholders at various levels
• Understanding and professional use of multi-media platforms
• Excellent command of both written and spoken language of Radio and TV News and Current Affairs to optimise the impact of editorial content
• Advanced knowledge and understanding of News and Current Affairs production processes and systems
• Journalistic and editorial acumen
• Good, “sound” knowledge of and interest in Radio and TV broadcast developments, trends and technologies, including the media industry

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Key accountabilities:

• Manage Radio Archives collection.
• Acquisition of broadcast content from a variety of sources according to Radio Archives SOP.
• Selection of broadcast content with potential archival value from program schedules.
• Constantly update program schedules and selected programs in consultation with program managers, producers, editors, journalists and presenters.
• Appraisal of selected and acquired content to establish archival value.
• Catalogue selected material according to Radio Archives Standards and through thorough research, ensure data integrity.
• Complete technical duties; e.g. audio editing, compilation of CD’s and CD pre-mastering according to Radio Archives Sop’s and RAB1 standards.
• Management of audio online and on online storage facilities.
• Accurate shelving according to Radio Archive Sop’s.
• Process client requests, for archive content, according to client requirements, Radio Archives Sop’s and RAB1 standards.
• Prepare and submit monthly reports.
• Adhere to SABC Media Libraries Sop’s, SABC Archive Policy, SLA’s, South African Broadcasting Act, South African National Archival Act and industry best practice.

Minimum Requirements

• Relevant tertiary qualification B Degree in Information Management NQF Level 7.
• At least one-year relevant experience.
• Fluency in English; understand, read and write.
• Keen interest in the Radio industry
• Keen interest in technical matters pertaining to audio.
• Keen interest in the South African cultural landscape
• Computer literacy, e.g. Microsoft Windows, Microsoft Office

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KEY ACCOUNTABILITIES

• Provide to operational submissions to Line Manager with regard to Business Unit Strategy input in alignment with the Corporate Plan and the Target Operating Model.
• Contribute to Opex and Capex Plans
• Capex and Opex involvement to input into the project scope development,
• Provide operational designs, risks, migration requirements, project implementations plans, integration system implementations, commissioning and workflows to deliver on functional requirements and avoid on-air disruptions
• Participate in Capex project and system execution, commissioning and operational workflows to deliver on functional requirements and avoid on-air disruptions
• Finance Motivations
• Proper investigation & acceptable explanation of budget for motivations
• Accurate submission of Capex & Opex inputs into departmental budget
• Opex contribution to ensure broadcast systems sustainability
• Specialised Sound/Video skills ensuring alternative Revenue Streams, eg CD Artists Recording, Font of House, Webinars, External Live Broadcasts, etc as per external tariff list
• Designing fit-for-purpose innovative operational solutions in consultation with digital partners to create resolutions
• Agreed % of targets met; Agreed % of resources, equipment and facility availability
• Above average rating of SLA
• Submission of ad-hoc incidence fault reports and resolutions to line manager as required
• Contribute to service delivery standards and guide the team to achieve them
• Accurate monthly reporting on deliverables (broadcast, recording, production and post production), non-conformance & flagging of potential risks with provided solutions/mitigations
• Ensure fault reports in order to safeguard department facilities, equipment functional and shortfalls are adequately addressed
• Identify and coordinate operational production requirements
• Transmit audio/visual in liaison with Main Control as per schedule (production/OB)
• Plan, obtain, setup, test and operate facility equipment
• Setup and operate camera and Live View for News and external broadcasts
• Full and comprehensive understanding of mic placements and industry best practises.
• Guide and set up in the field programming, recordings, mixing and front-of-house for all audio requirements
• Plan, execute comprehensive multi-layered drama productions with FX, music and different audio streams
• Plan, and execute recordings in accordance to customer requirements and broadcast standards
• Monitor for schedule changes as per customer request
• Monitor sound/video quality to broadcast standards
• Setup mix-minus and program audio desks.
• Operating digital playout systems
• Full Digital Lighting requirements for live shows as well as OB’s.
• Audio/Visual manipulation of final mix, performed in accordance with customer requirements & broadcast standards(if necessary)
• On time delivery of production material, within scope & within specifications
• Contribute to procurement of correct digital solution in line with customer requirements & Company Procurement policy & procedures
• Escalate Risk findings reported with corrective treatment plans
• Monitor adherence to OHS and compliance with SABC Company Policies & Procedures
• Maintain discipline in accordance with company policies & procedures
• 95% of assets verified annually
• Effective control and management of all assets falling within area of control and outside broadcasts.
• Customers served in operational proficient, friendly and helpful manner
• Monitor compliance of services rendered with customer request and address non-conformance
• Operational assistance & guidance to customers regarding capability of facilities and to provide best operational options
• Compliance with performance management policies and procedures
• Performance agreements with manager annually
• Formal reviews conducted with manager and documented as per deadlines (Quarterly)
• Individual operational training, coaching and mentoring conducted on an ongoing basis to meet individual team members needs

MINIMUM REQUIREMENTS

• Sound Engineering Certificate (1 year & above) or Film/Video Technology or Relevant Qualification
• Sound Engineering Diploma (will add advantage)
• Driver’s License: C1 (Code 10) with PDP
• Minimum 7 years’ experience in broadcast environment, minimum of 3 years as Senior Operator level with relevant experience in Digital Sound & Video within live, production and post production environment.

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KEY ACCOUNTABILITIES:       

• Develop and present media strategies that are in line with media industry developed communication strategies
• Source relevant and insightful information about the Media landscape.
• Analyze and interpret media and industry development information to maximize sales opportunities for the organization.
• Monitor advertising media and client activity to deliver key learnings, which ensure competitive media strategies
• Assist sales management to develop client-specific strategies including new business acquisition, dropped off business, pricing strategy, and rate cards.
• Extract and analyze information to understand consumer requirements and needs (Both in terms of product/service and brand).
• Develop and present media strategies reflective of the client’s communication strategies.
• Provide tracking of audience viewership information and insights (proactive/reactive)
• Exploring innovative market intelligent – use of bespoke/desktop research tools where necessary
• Define and interpret audience and market value to marketers’ communication objectives
• Develop multimedia planning schedules
• Analyse and provide post campaign information across platforms/clients
• Contribute to brand and market client workshops with provision of insights.
• Assist sales management with client commitment reviews and annual commitment negotiation strategy/planning.
• Collaborate with Trade Marketing in packaging insights for the Trade/industry to build demand generation
• Ensure adherence to SABC policy and procedures
• Establish, manage and maintain positive relationships with all internal and external relationships.
• Forge and manage strategic relationships with the advertising and media industry forums (e.g.: AMASA, AMF etc.) for organizational representation and influence.

REQUIREMENTS:

• National Diploma / Bachelors Degree (NQF 6/7)  in Media/Sales & Marketing/Communications/Advertising related fields
• Minimum 3 years Media sales / Media strategy / Media planning / Strategic planning / Media research experience
• High level of computer literacy (MS Word, PowerPoint, Excel)
• Innovative and also able to use and present analytical data in a creative manner Valid driver’s license
• Knowledge of advertising industry and corporate market
• Strategic Orientated
• Efficiency in the use of industry systems e.g. Looker Studio (used for real-time revenue dashboards) CRM tools (e.g. Hubspot or Pipedrive) to track pipeline and sales activities
• TELMAR, ARIANNA, and ADDYNAMIX, Digital planning tools, etc.
• Good communication (Verbal & written), interpersonal, and presentation skills
• Persuasive, able to influence attitudes and opinions of others, and skillful at negotiating
• Attention to detail
• Analytical and problem-solving ability
• Customer services orientated

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KEY ACCOUNTABILITIES  

• Building and maintaining a network internally and externally to ensure prompt and efficient delivery.
• Answer telephone calls and assist customers. 
• Direct sales leads to appropriate member of sales team.
• Liaise with clients – deal with client enquiries, purchase orders, SBD / Vendor forms.
• Respond to emails and other forms of correspondence.
• Follow-up on material and fighting instructions
• Promote and sell products and services.
• Explain promotional offers.
• Liaise with all internal stakeholders/departments for sales and after sales.
• Assist with Trade Marketing Initiatives when applicable.
• Update and maintain client database.
• Accurate storage and quick retrieval of information and documentation.
• Ensure all client information is correct in conjunction with the Account Executive.
• SAP Purchase Requisitions and Service Entry Sheets.
• Travel arrangements on SAP for all staff (Flights, accommodation, car hire)
• Ordering of stationery for the whole department via SAP.
• Handle all queries and complaints and escalate.  
• Answer questions about platforms and services rendered.
• Obtain and listen to audio/visuals and send to Account Executives by all Sales Assistant across all Provinces.
• Collect data from various key internal business stakeholders and complete quarterly sales meeting data templates and            presentations.
• Track sales expenses.
• Retrieve figures for sales reports input.
• Retrieval of daily and weekly tracking of bookings (Internal Sales Role). 
• Prepare deals management documentation and obtain required signatures i.e. term sheets.
• Arrange and organize meetings, workshops, events, conferences etc.
• Pre-plan quarterly reviews appointments both internal and external.
• Minutes taking and distribution weekly staff meetings. 
• Filing, Scanning & E-mail.
• Management of Department’s budget i.e. moving of funds for travel, stationery and refreshments.
• Liaise with procurement.
• Manage teams’ diaries.

INHERENT MINIMUM REQUIREMENTS 

• National Diploma (NQF 6) in Marketing / Communications / Sale or relevant tertiary qualification 
• Computer literacy (Ms Office)
• Demonstrate understanding of governance prescripts.
• Demonstrate communication skills (verbal and written)
• Passion for broadcasting and media
• Customer Service orientated
• Establish and maintain relationships 
• Quality orientated with attention to detail 
• Problem solving ability
• Proactive and action-orientated 
• Numerate

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KEY ACCOUNTABILITIES

• Initiative and participate in sales pricing and tactical pricing initiatives.
• Develop and monitor operational sales strategies in conjunction with the Digital division, to achieve revenue target and increase market share against the primary competitor sets.
• Implement sales strategies to ensure the targets are achieved and exceeded.
• Develop product and drive channel / product solutions I the market as well as within Sales where relevant 
• Actively participate in new data / insights / research requitements and utilise research results, in order to optimise revenue.
• Ensure constant update and maintenance of client’s database.
• Monitor and analyse competitor business to identify and exploit new business opportunities and increase market share   Interpret and utilize research results in order to optimise revenue (e.g. market trends, lost/dropped business by agency/ client, etc.)
• Ensure maximum income is realised from the allocated portfolio of agencies and clients.
• Ensure the cost of sales is managed consistently to ensure profitable revenue growth.
• Increase revenue market share.
• Ensure all sales deals, commitments and any other contractual agreements with clients / third parties are managed and reported on monthly.
• Ensure contribution to target setting, budget preparation and sales plans are timeously implemented and measured at regular intervals.
• Identify, monitor and report on the operational risk and compliance matters.
• Report on Occupational Health and Safety Act.
• Implement Risk Management Plan and Internal Risk Audit.  
• Review and Report on the achievement and challenges of business units’ objectives. (Weekly, Monthly, quarterly and annually).
• Ensuring strict adherence of sound business principles through application of the Sales policies.
• Grow and maintain excellent relationships with the SABC Platforms and other stakeholders.
• Attend Industry related functions and ensure visibility in market weekly. 
• Maintain a positive image and relationships for SABC Sales in the marketplace.
• Create increased revenue opportunities and positive commercial relationships within in agencies and clients direct with the aim to build partnerships for mutual gain. 
• Contribute to the growth and development of all allocated brand / channel by inputting into both marketing and programming strategies.
• Continuously provide sales and trade marketing strategies, assistance, and specialist training where relevant to transfer skills across the relevant Digitals platforms.
• Present to clients and agencies to promote various brand solutions.
• Create and maintain cross functional communication with other Divisions.
• Advance Company’s interest in all negotiations with external Stakeholders to maximise revenue generation.

QUALIFICATIONS AND EXPERIENCE

• A minimum relevant diploma or degree  (NQF6/7), (Sales/ Communication/ Marketing/Other relevant qualifications preferable.
• Supplementary Media, Digital, Sales, and other relevant training courses and certificates
• A minimum of 3-5 years of sales experience, and, /sales management experience, (media sales / Digital preferable)
• Excellent sales track record, media sales preferable.