Internship Sales Assistant: Western Cape (12854) at The South African Broadcasting Corporation (SABC)

KEY ACCOUNTABILITIES  

• Building and maintaining a network internally and externally to ensure prompt and efficient delivery.
• Answer telephone calls and assist customers. 
• Direct sales leads to appropriate member of sales team.
• Liaise with clients – deal with client enquiries, purchase orders, SBD / Vendor forms.
• Respond to emails and other forms of correspondence.
• Follow-up on material and fighting instructions
• Promote and sell products and services.
• Explain promotional offers.
• Liaise with all internal stakeholders/departments for sales and after sales.
• Assist with Trade Marketing Initiatives when applicable.
• Update and maintain client database.
• Accurate storage and quick retrieval of information and documentation.
• Ensure all client information is correct in conjunction with the Account Executive.
• SAP Purchase Requisitions and Service Entry Sheets.
• Travel arrangements on SAP for all staff (Flights, accommodation, car hire)
• Ordering of stationery for the whole department via SAP.
• Handle all queries and complaints and escalate.  
• Answer questions about platforms and services rendered.
• Obtain and listen to audio/visuals and send to Account Executives by all Sales Assistant across all Provinces.
• Collect data from various key internal business stakeholders and complete quarterly sales meeting data templates and            presentations.
• Track sales expenses.
• Retrieve figures for sales reports input.
• Retrieval of daily and weekly tracking of bookings (Internal Sales Role). 
• Prepare deals management documentation and obtain required signatures i.e. term sheets.
• Arrange and organize meetings, workshops, events, conferences etc.
• Pre-plan quarterly reviews appointments both internal and external.
• Minutes taking and distribution weekly staff meetings. 
• Filing, Scanning & E-mail.
• Management of Department’s budget i.e. moving of funds for travel, stationery and refreshments.
• Liaise with procurement.
• Manage teams’ diaries.

INHERENT MINIMUM REQUIREMENTS 

• National Diploma (NQF 6) in Marketing / Communications / Sale or relevant tertiary qualification 
• Computer literacy (Ms Office)
• Demonstrate understanding of governance prescripts.
• Demonstrate communication skills (verbal and written)
• Passion for broadcasting and media
• Customer Service orientated
• Establish and maintain relationships 
• Quality orientated with attention to detail 
• Problem solving ability
• Proactive and action-orientated 
• Numerate