Current Vacancies at Toyota

JOB DETAILS

• A vacancy exists at TALA for a Learner Development Manager (LDM). The incumbent will lead the Learner Support Centre (LSC) and will play a key role in the support functions for the Academy. TALA now offers credit-bearing training to the dealer network that requires an efficient and professional LSC to ensure adherence and compliance to a broad range of legislative requirements.  The LDM will ensure all processes are in place and further support with a variety of projects to ensure the ultimate success of the Academy. 

KEY PERFORMANCE AREAS:

Management of LSC:

• Ensure compliance to the Quality Management System (QMS) and implement required changes.
• Management of Learner Management System (LMS) processes as per LSC SOP’s
• Manage LSC in accordance to the Dealer Service Level Agreement.
• Data management, record keeping and reporting.
• Ensure accuracy of data on LMS.
• Manage the LSC team members.
• Manage process to create and publish annual calendar and prospectus.
• Provide TALA departments with agreed upon administrative support.
• Facilitates TALA’s accreditation status.

Commercial activities:   

• Manage SLA’s with all suppliers (Create, update, comply)
• Ensure commercial compliance to PUD and Finance processes.
• Update training pricelist and ensure accurate dealer recoveries 

Facilities:           

• Ensure training facilities are maintained at a high standard to project a professional image. .
• Create and maintain SOP’s and manage deviations.
• Manage budget related to facilities.

Customer care:

• Manage queries received from the dealers mainly through the Learner Management system.
• Manage relationships and communication with DLDC’s.  

Projects:            

• Provide support to various TALA projects as required.

QUALIFICATIONS AND EXPERIENCE:

• NQF 6 (Minimum 360 credits on level 8 framework) qualification in Business Administration or related
• Experience in Project management
• 3 Years Experience in administration.
• Experience in managing a team.
• An SDF qualification and experience will be an advantage
• PC literacy (Advanced Excel, MS Projects and SAP skills

COMPETENCIES:

• Accurate information gathering and analysis
• Awareness and commitment to our mission
• Awareness of situations and decisiveness
• Communication and sharing of mid to long term plans
• Creation of innovative vision
• Establishing framework and systems for organisational learning
• Feedback of evaluation results and long term development of others
• Perseverance
• Strategic reallocation of resources and review of work methods
• Suitable assignment and objective performance review

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KEY PERFORMANCE AREAS:

• Stable production – ensure that downtime is kept below target
• Carry out electrical / electronic / mechanical repairs & improvements and generate reports
• Development of Apprentices and other staff
• Maintain high Safety, Health and Environmental standards (zero injuries)
• Time and Attendance adherence
• Resolve Breakdown situations timeously and implement countermeasures
• Spare parts management
• Support relevant departments
• Must be prepared to work shifts, overtime, shutdown activities, callout, and standby as and when required
• Participation in Projects, member development, cost and environmental Kaizen activities
• Attend to legal compliance activities

QUALIFICATIONS AND EXPERIENCE:

• N5 Qualification plus Trade Test - Electrical or Millwright or both with 5 years’ post apprenticeship experience in a manufacturing environment OR
• National Diploma in Electrical or Mechanical Engineering with 3 years’ experience in a manufacturing environment
• Experience in repairs & fault-finding
• Experience with Hydraulics and Pneumatics
• Must be computer literate
• Good PLC and robotics knowledge with experience
• Experience in Various welding techniques
• Knowledge of OHS Act/ Plant compliance
• Knowledge of preventative maintenance and production time checks
• Relevant Weld Plant experience would be advantageous

COMPETENCIES:

• Accurate Information gathering and analysis
• Awareness and commitment to our mission
• Awareness of situations and Decisiveness
• Communication and sharing of mid to long term plans
• Creation of innovative vision
• Establishing framework and systems for organisational review
• Feedback of evaluation results and long-term development of others
• Perseverance
• Strategic re-allocation of resources and review of work methods
• Suitable assignment and objective performance review

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JOB DETAILS

• Reporting to the Senior Manager: Dealer Sales, this position will focus primarily on sales planning and  market performance of passenger models. This position forms part of the Sales & Marketing Group and is based in Johannesburg:

KEY PERFORMANCE AREAS:

• Sales & Process Monitoring: Monitor & identify areas for improvement in Dealer Sales activities, processes and performance. Conceptualization, implementation and management of countermeasures to clearly address factors affecting passenger sales. Formulation and establishment of management information.
• Sales Activity Planning: Continuous Kaizen & PDCA by developing viable countermeasures and initiate implementation there-of. Countermeasures to clearly address factors affecting sales. Development of tracking information to measure key outcomes including maximising stock utilization for TSAM and dealers
• Implement Sales Activities: Execute planned activities including guidance to regional office staff and dealers. Responsibility for all systems, documents, communication, implementation and related roll-out activities.
• Review and Analysis: Analyze results, by segment / sub-segment, by region, by dealer, by customer profiles, by process, determine efficiency of each and develop redevelop corrective measures (PDCA). Identification and implementation of required adjustments by means of accurate information and quick feedback.
• Projects: Investigate and propose structural change to enhance dealer and customer support of passenger products                          

QUALIFICATIONS AND EXPERIENCE:

• NQF Level 6 – (360 credits – 8 level framework ) BCom /related
• Preferably 4 years relevant experience within the vehicle sales and dealer related environment
• Experience / exposure in marketing, sales and dealer business environment
• PC Literacy (MS Office package - advanced, SAP, e-Toyota, Knowledge of Autostats system will be an advantage)

COMPETENCIES:

• Innovative ideas
• Planning from a mid to long-term viewpoint
• Appropriate judgment
• Decision-making
• Perseverance
• Prioritization and allocation of resources
• Establishing framework and systems for management
• Appropriate evaluation and feedback
• Planned development

IMPORTANT DIMENSIONS:

• Resolve
• Data gathering, analysis and interpretation skills
• Good negotiation and use of initiative
• Communication (verbal & written)
• Planning & Organizing
• Problem solution
• May be required to travel 
• May be required to act in the capacity of surrounding posts