Current Vacancies at Transnet

Position Purpose

• The Manager Collaboration Systems will be responsible for the implementation of collaboration systems in alignment to the group collaboration services lead. The role will conduct in-depth analysis of end-user and team workflows and implement such collaborative tools to foster collaboration and facilitate faster process turnaround times and integration between teams and functions within the Corporate Centre.

Position Outputs

• Evaluates and recommends associated solutions based on business requirements and user needs
• Responsibilities include providing technical leadership in the design, development and promotion of selected collaboration strategies
• Actively involved in engineering and deploying various collaboration applications.
• Mapping the following collaborative theories to the Microsoft platform; information architecture, records management, policy & retention, document assembly, collaboration and routing, and business process management •Providing leadership around new and emerging SharePoint development and integration with other technical tools and systems
• Developing technical specifications based on functional requirements
• Developing test plans and providing quality assurance on all SharePoint development.
• Building the SharePoint look and feel as well as potential integration into established social media platforms to derive business value.
• Implementing SharePoint standards and development methodology
• Developing end-user training plans
• Leading the coordination effort with cross functional teams (technical, systems, business, vendors, etc.) to assess problem scope, impact, and characteristics and identifies causes to make appropriate decisions on resolution or interim work around
• Responsible for smooth deployment and transition to operations
• Planning and implementing software version upgrade releases
• User Access Management
• Collates data and produces reports related to collaboration and social media usage and adoption and presents the analysis to management to demonstrate value
• SQL Server Integration Services Administration, configuration and customization of SharePoint including developing and implementing custom and third-party Web Parts
• Other responsibilities as assigned by ICT Operations Manager.

Qualifications and Experience

Qualifications & Experience:

• Bachelor’s Degree in Computer Science, Information Systems, or other related field or equivalent work experience.
• Experience with collaboration technologies, tools and relevant platforms
• A solid understanding of business workflows and capabilities of SharePoint Designer 2007/2010, Microsoft SharePoint Portal Server
• Experience in architecting, implementing and supporting Microsoft SharePoint Server 2007 and/or Microsoft SharePoint Server 2010 solutions.
• Experience in we based technologies such as HTML/CSS o Solid SQL experience

go to method of application »

Position Purpose

• To lead, plan, direct and control all activities related to ICT Operations including Infrastructure, Unified Collaboration & Communication (UCC), Service Management and End User Services by:
• Leading design, development, and deployment of integrated digital and insight driven innovative platforms following standards, manage solution delivery and manage demand / optimise resource capacity as well as ensure that processes and procedures focused on ensuring delivery, availability and performance of infrastructure backbone required to support and enable operations are in place
•  Lead the all-ICT Operations and enforces all policies relating to performance evaluations and career development planning.

Position Outputs

Strategy:

• Translate ICT strategy into effective ICT operations tactical plans (including Enterprise Information Managements Systems, IT service management, Unified communications & Collaboration and IT infrastructure tactical plans) to ensure realization of the ICT Digital Strategy and Roadmap.
• Lead and manage the ICT Operations functions (including Service Management, Enterprise Technologies Maintenance, UC&C and Infrastructure);
• Ownership of all Enterprise Information Management Systems and solutions, services and maintenance within Enterprise Technology Services of existing IT systems.
• Research, Lead and direct the development of innovative and digital transformative solutions in support of business outcomes

Enterprise Technologies Services:

• Lead, plan, direct and control all activities related to Enterprise Technology Services and Systems across all Transnet Operations (covering Digital Content Management Platforms, Audiovisual and Video-Conferencing Systems, Customer Relationship Management Systems, Telephone Systems, End User computing, Cloud and On-premise End user Computing Systems .
• Establishes, plans and administers the overall policies and goals for Information Technology, including long-term and day-to-day activities (End Users/Employee’s) how-to’s, training, customer services, end-user computing and conference room support.
• Facilitates the technology governance framework to include requests, feasibility, funding allocation, implementation, and quality assurance.
• Plans and implements additions, deletions, major modifications, upgrades/updates to Transnet technology equipment in support of Transnet Business strategy.
• Anticipates future technology needs, refresh plans and service level management and reporting.
•  Helps establish and build relationships with vendors in conjunction with executive leadership.
• Promotes the Transnet ICT Strategy through speaking engagements and involvement with the Operating Division’s community and Group ICT stake holders.
• Ensure a formal set of processes and controls are in place by which Group ICT can efficiently and effectively manage day-to-day operations of the Enterprise Applications
• Ensure the general health (stability, integrity, performance, security and availability) of application services.
• Ensures that configuration and design methodology supports Agile-DevOps-Scrum Methodology to enable delivery of Minimum Viable Products, Packages and Modules.
• Responsible to ensure that processes designed to ensure maintenance of application architectures (functional / information architecture and entity relationships) are in place in collaboration with EA Team
• Ensure provision of timely information to guide planning and development of new technology solutions to project teams identified by new technology required or new business needs.
• Responsible for the identification and assessment of all application architecture issues and challenges across OD’S and provide analysis and recommendations to remediate issues or identify opportunities for improvement to overall application strategy.
• Ensure data integrity and consistency across application systems
• Performs other job-related duties as assigned.
• Accountable for Enterprise Technology Services, operations strategy, performance, overall design and general health (stability and availability).
• Ensure effective Group Enterprise Technologies service integration frameworks, processes, policies and procedures are in place and ensure alignment to the ICT Digital Strategy and Roadmap implementation.
• Research and stay updated on OD’s System industry trends and leading practices to ensure Enterprise Technology Services are in place that drive efficiencies for customers and business.
• Ensure alignment of the configuration and or development methodology with Agile-DevOps-Scrum Methodology designed to ensure delivery of Minimum Viable Products, Packages and Modules in order to deliver solutions that work in an agile fashion.
• Foster and negotiate partnerships with key industry technology providers to ensure that all technology and partnerships within across Enterprise Technology Services achieve value for money across all networks.
• Work closely with other critical ICT functions within OD’s (e.g. Quality, EA, Security, etc.) to drive stabilised services that also are achieved through standardisation efforts across all Enterprise Technology systems.  Create the blueprint for multi-geography Enterprise Technology Services and technology that embrace integration opportunities and align with ICT strategic roadmap and EA blueprint.
• Act as an escalation point for Enterprise Technology Services problems required to be resolved through strategic changes to the systems landscape.
• Ensure effective policies, processes, procedures and control mechanisms are in place to maintain secure Enterprise Technology Services across geographies.
• Enterprise Content Management Services:
• To guide team members on developing knowledge management solutions from technical usability and business application perspective
• Contribute in selling Enterprise Content management initiatives to top management define Enterprise Content management strategy of the organization, lead Enterprise Content Management projects on a national basis, provide hands-on expertise required to manage organizational Enterprise Content Management using ECM technologies & process
• Ensure effective Implementation of Information Lifecycle Management and Archiving systems.
• Ensure the implementation of Records and Contract Management
• Ensure the implementation of Electronic Document Management (EDMS)
• Develop Business to Business and Business to Employee Business Portal
•  Develops and implements Enterprise Content Management strategies for: o Process and Policy o Content Architecture o Tools and Technologies o Enterprise Content Management initiatives
• Provide guidance on information security architecture/ plan
• Contribute towards refining the content management process and sharing knowledge with the team
• Provide guidance on all changes to the policies, processes, business classification schemes • Ensure ratification and approval of business classification scheme by business • Ensure the acquisition and implementation of the appropriate ECM system for the business • Ensure continuous liaison with business to understands and meet their ECM Requirements • Ensure compliance to ECM regulatory requirements • Following established document workflow standards for publishing content within the portal.
• Design, development, release and maintenance of knowledge systems, applications and services for all business functions.
• Must be able to identify and maximise opportunities to utilise knowledge ware to improve business processes, promote the strategic use of information technology, and enable the workforce to use technology
• Innovation & Digital Platform Solutions Delivery:
•  Lead, plan, direct and control all activities related to the day-to-day operations of Enterprise Applications (covering Enterprise Information Management Systems, Project and Portfolio Management Solutions, Digital Workplace solutions, End User Solutions and CRM solutions etc.)
• Lead the design and development of an Innovation and Digital Platform Strategy and execution roadmap to ensure that OD’S is well poised to deliver on the Digital Transformation Agenda and programme
• Lead the design and development of the Innovation and Digital Platform Capability and Capacity through ensuring that best practice frameworks are adopted and adapted to deliver innovative solutions required to drive OD’S productivity and performance reporting needs.
• Ensure that there is adequate skill and expertise required to exploit Digital Capabilities that the organization continues to invest in to ensure Return On Investments and competitive Edge.
• Lead the End Used adoption of digital technology trends and capabilities to ensure delivery of paperless environment and digital workplace and workforce through development of Smart and Mobile Apps enabled solutions.
• Foster collaborative relationship with other functional areas including Group ICT EXCO and OD CIOs to ensure alignment and improvement of the Innovative and Digital platform.
• Ensure that all IoT and Smart Devices are fully exploitable through collaboration with Enterprise Architecture, OD CIOs and Analytics Team.
• Partner with senior leadership of the business community to identify and prioritize opportunities for utilizing digital initiatives to achieve the goals of the enterprise.
• Proactively seeks opportunities to apply technologies to business processes.
• Work collaboratively with all the ICT functional areas to ensure that all solutions developed can be consumed through smart, modern and mobile apps.
• Responsible to ensure security of all digital platform solutions and mobile applications developed by the Team.
• Infrastructure Network Services (Including Data Storage and Server Management):
• Lead, plan, direct and control all activities related to OD’S ’s ICT Infrastructure including technical operations (Data Centre & Storage, Networks, Workplace) in line with Group ICT strategy and roadmap.
• Ensure that activities related to planning, coordination, and direction of enterprise network client server operating systems and related components are in place to adequately provide network, security, standards management, documentation and disaster recovery services.
• Accountable for implementation of Enterprise ICT Infrastructure’s roadmap, design, performance, security and general health (stability and availability).
• Recommend and provide corporate direction on technical and business strategic plans related to Network Operations and ensure alignment to the Group ICT strategy and roadmap.
• Ensure a formal set of processes and controls are in place to identify infrastructure integration / partnership opportunities, gaps and remedial actions.
• Ensure infrastructure supports the provisioning of safe, secure stable and reliable ICT services.
• Ensure effective ICT Infrastructure frameworks, policies and procedures are in place and ensure alignment to the ICT Strategic Roadmap implementation.
• Provide Management Information / Reports to the CITO on the status of Infrastructure and relevant information.
• Design infrastructure solutions that ensure: Infrastructure architectures represent current and future business requirements; articulate key aspects of infrastructure architecture and design through models, documentation, and code; development teams have a solid understanding of infrastructure designs and execute accordingly.
• Ensure control mechanisms are in place for emergency back-up and power through active participation in service interruption incidents; Performance of service problems and remedial activities; review service architecture and eliminate single points of failure.
• Ensure that processes designed to monitor Infrastructure lifecycle management capability -including establishing and improving current processes across all disciplines are in place to ensure business continuity.

ICT Service Management:

• Lead, plan, direct and control all activities related to Service Management and Operations covering service quality and service catalogue management.
• Accountable for day to day ICT operational service levels required to monitor execution against operational plans and commitments to business and ensures improvements where necessary.
• Ensure a formal set of processes are in place by which OD’S can identify various service management opportunities, gaps and remedial actions to ensure the effective delivery of ICT service delivery and operations.
• Ensure effective ICT service management and operation frameworks, policies and procedures are in place and updated when necessary.
• Ensure provision and maintenance of a single source of consistent information on all ICT services delivered to the business and operations environment.
• Design and ensure implementation of processes required to monitor, measure, report and review current performance of ICT services and components in the enterprise ICT environment and ensure ICT capacity meets business needs.
• Create a culture of high performance, value-for-money, optimization and innovation in Service Management & Operations and manage performance of the team effectively
• Establish and manage effective mechanisms for resolving all Service Quality and Service Catalogue issues and challenges.
• Ensure effective management of business and ICT risks identified in the ICT operational environment as well as ensure compliance with laws and regulations.

Enterprise Information Technology Service Performance Monitoring:

• Lead the design and development of ICT service performance monitoring capability and ensure that tools required to have visibility of performance of our environment on a 24/7 basis are in place to ensure business continuity.
• Engages Group ICT on challenges experienced at an OD level and identify opportunities for improvement of the service to ensure realization of business outcomes.

Stakeholder Engagement:

• Contribute to the design and development of Engagement Models required to manage and control all activities of Digital Technology, Application, Infrastructure and Service management to ensure provisioning of new and enhanced services to business.
• Build, support and maintain healthy, diverse internal and external relationships (government, authorities and agencies) to ensure achievement of organisational goals. Implement remedial actions where required.

People Management:

• Plan, organise, lead and control subordinate's activities to ensure sub-functional objectives are met or exceeded.
• Manage people development initiatives, succession planning and talent management to meet functional performance standards.
• Coach team and create a continuous-learning environment. Assess team development needs and close gaps.
• Create a culture of high performance, value-for-money, optimisation and innovation through effective team performance management.

Dev-Ops Culture:

• Facilitate the principle of Flow: i.e. make work visible, limit work in progress, reduce batch (deployment) sizes, reduction in the number of handoffs, identify and elevate constraints, and eliminate hardships and waste in the value stream.
• Principle of Feedback: i.e. working safely within complex systems, seeing problems as they occur, swarm and resolve problems to build new knowledge, push quality closer to the source, and enable optimizing for downstream work centers.
• Principle of continual learning and experimentation: i.e. enabling organizational learning and a safety culture, institutionalize the improvement of daily work, transforming local discoveries into global improvements, inject resilience patterns into daily work, and reinforce a learning culture.

Qualifications and Experience

Qualifications & Experience: Requirements

• Bachelor’s Degree or Equivalent in Information Technology and/or Computer Science
• Relevant Post-Graduate Diploma/Degree an added advantage
• BSC IT Information Computer
• Software
• Engineering The following Certification is required:
• ITIL Foundation or ITIL Service Management
• COBIT 5 Certification Experience:
• 10 – 12 years’ experience in Application and Operations, including Infrastructure and Service Management with at least 5 years’ experience at Senior Management level
• Requirement of trust and honesty in handling finances as per the national credit act amendment 19
• Must undergo Lifestyle audit

go to method of application »

Position Purpose

• To drive the process required to identify and mitigate the operational risk to the organization which is the risk of loss resulting from inadequate or failed internal processes, operations, people or systems or external events.
• Driving the desired behaviour to ensure risk controls, risk assurance and risk based decision making processes to influencing operational efficiency and resilience.
• This role ensures that the risk management function is a core pillar integrated to business operations.
• This function will provide support and assurance on implementation and testing of operational processes including business continuity management across the business.

Position Outputs

• Develop and or review operational risk (OR) policies, standards and guidelines for the business in line with Transnet’s Enterprise Risk Management (ERM) Strategy and Framework. Ensure consistent implementation of approved OR policies, standards and guidelines across the business.
• Ensure operational risks capable of threatening achievement of business and shareholder objectives are clearly identify and that mitigations are put in place and are managed by the risk owners through comprehensive and approved risk registers.
• Minimise impact on operational efficiency, monitor implementation progress and follow through on audit findings with the business to improve performance targets.
• Business Continuity Management (BCM) is key to the organisation achieving its objectives. Development and ongoing review of business continuity plans, scenario planning and testing will be conducted.
• Provide support to business through activation of Business Continuity Plans (BCPs) for major operational disruptions or disasters emerging from both internal and external environment (e.g. fires, floods, spillages, pandemic).
• Ensure seamless integration and collaboration with the Operating Divisions in identifying and managing the high-risk areas including single points of failure and other interdependencies.
• Analyse operational risk trends for proactive management of risks. Provide assurance to various stakeholders and governance structures.
• Ensure strict compliance with policies, standards and guidelines and all regulatory requirements for managing operational risks. Benchmark best practices and international trends.

Qualifications and Experience

• Relevant Bachelor’s Degree (NQF 7) - includes in areas of Risk Management, Engineering, Finance
• Post graduate degree will be an advantage
• Minimum 10-12 years’ experience in a large enterprise of which at least 5 – 7 years at a senior managerial level
• Operational experience in a large and complex environment
• Stakeholder and relationship management experience will be key.

go to method of application »

Position Purpose

• Owns the process of identifying, measuring and managing insurable or hazard risks, to develop and enable the implementation of an Insurance and Risk Financing strategy that will meet the business demands of the Company.
• The jobholder is responsible to plan the strategic direction of the Group Insurance function encompassing risk financing, insurance, alternative risk transfer and claims management which links into the Group Strategy. Currently the jobholder needs to plan ahead for 3 years.

Position Outputs

• Establishes and monitors the insurance framework, policies, procedures and uniform norms and standards
• Keeps up to date with the latest developments and thinking in the areas of insurance and claims management
• Proactively reviews current insurance renewal process, insurance claims processing, systems and procedures in the light of key stakeholder requirements and changing circumstances. Takes steps to improve these.
• Ensures compliance with Transnet claims handling protocols, standards and norms.
• Advises and guides the organisation, on the business implications and viability of all insurance claims and policy decisions and initiatives.
• Partners with and provides support
• Provides the framework for the effective administration and management of all insurance related matters
• Works in conjunction with the key internal stakeholders, to actively support the achievement of business objectives Provides 'decision support' on all insurance related matters Manages the annual insurance renewal process,
• Active management of all asset and recovery claims on behalf of Operating Divisions and the management of all record keeping relating thereto
• Communicates insurance and claims handling measures, protocols and standards to all staff
• Ensures the implementation of relevant legal requirements relating to the law of Insurance and Damages
• Ensures that the insurance and claims handling processes with the Operating Divisions & Specialist Units comply with the Group- Executive Manager Credit and Counterparty.
• Insurance and claims handling protocols and standards
• Anticipates potential problems areas and advises on appropriate corrective action o Insurance compliance, risk mitigation and claims administration
• Identifies risk areas in relation to insurance especially claims handling and motivates projects and funding to address these if required.
• Establishes the relevant internal administrative procedures, controls and authority levels to ensure compliance and effective claims administration
• Ensures effective management of all insurance and claims matters in order to limit potential exposure to the company.
• Establish relationships with relevant insurers and underwriters and management of service providers brokers
• Initiating process improvement
• Anticipates potential problem areas and advises on appropriate corrective action and keeps up to date with the latest developments and thinking in the areas of insurance and claims management
• Proactively reviews current insurance and claims handling procedures in the light of key stakeholders requirements and changing circumstances
• Proactively identifies and mitigates Strategic, Operational and Insurance related risks and exposures and identifies all control breaches and ensures in conjunction with ODs and Specialist Units closure of such breaches.
• Provides insurance training and development to various stakeholders across the business.
• Improving current contracting processes (SLAs) to eliminate inefficient processes by developing new templates and precedents and standard operating procedures.
• Ensure appropriate people management practices in accordance with relevant policies, procedures and legal.
• Provides direction to the on-going development and implementation of improved insurance and claims handling processes and practices across all operations.
• Liaises with Legal to ensure that contracts/agreements are appropriately reviewed to ensure Transnet SOC Limited is sufficiently indemnified.
• Partners with and provides support to the line manager with the process and appointment of the new Insurance Brokerage Service Providers.
• Pro-actively manages all insurance related matters in the most efficient and effective way.
• Advises the organization on complex insurance related matters; Represent Transnet at meetings with local and international insures.

Qualifications and Experience

• Relevant Bachelor’s Degree (NQF 7) - includes areas of Risk Management, Engineering, Finance.
• A post graduate qualification is required.
• At least 10-12 years' relevant experience, of which 8 years must be in managing Insurance and Claims.
•  Exposure in at least 2 of the following environments would be an added advantage: - Marine Insurance - Aviation Insurance - Assets All Risk Insurance - General Liability Insurance & other Specific Liability Insurance - Group Personal Accident Insurance - Principal Controlled Insurance SASRIA.

go to method of application »

Position Purpose

• To drive the process required to identify tolerable risk, provide assurance to the Transnet business environment, by ensuring that risk management is proactively and consistently applied and embedded into business processes.
• Driving the desired behaviour and ensure a sound and informed decision making framework.  This
• role ensures that the function is seen as a strategic enabler to achieving organizational objectives, drives a strong and healthy risk management culture; to improve resilience and be purposeful in achieving sustainable outcomes.

Position Outputs

• Develop, formulate, review and integrate Enterprise Risk Management governance structures, processes and systems into organizational decision-making processes.
• Ensure that strategic risks capable of threatening the achievement of organizational objectives are identified and managed whilst the opportunities are enhanced.
• Leverage Risk analytics to bring much needed credibility to the risk value proposition.
• Partner with strategic business owners to develop and identify strategic risks.
• Develop strategies to ensure a strong and healthy risk management culture, including identification and supporting business to mitigation against emerging strategic risks.
• Periodic tracking and monitoring of risk performance across the organisation to ensure that business commitments to the Shareholder Compact are realised.
• Ensure that the Risk Management plan is communicated and executed seamlessly, across the organisation.
• Design measures that can be implemented to ensure that there is an effective and consistent approach to managing strategic risks across the organisation (goals).
• Implement the risk management framework in accordance with the organisational strategy.
• Develop customised ERM-plans that are aligned to the organisational strategy and in accordance with the standards in the ERM-framework.
• Communicate ERM-plans to the ERM-specialists.
• To manage in conjunction with risk owners across Transnet the updating and enhancement of risk analysis, by providing quantitative information to risk owners to agree probable potential exposure (PPE) on the key risks.
• Ensure strict compliance with all measures identified by the risk management standards to mitigate risks through the assessment, monitoring and reporting on the company’s risk profile within scheduled timelines.
• Take responsibility to manage standardisation of risk analysis techniques across the organisation.
• Ensure strict compliance with all measures identified by the risk management standards to mitigate risks through the assessment, monitoring and reporting on the company’s risk profile within scheduled timelines.

Qualifications and Experience

• Relevant Bachelor’s Degree (NQF 7) - includes areas of Compliance, Governance and Risk Management.
• Post graduate degree will be an advantage
• Minimum 10-12 years’ experience in a large enterprise of which at least 5 – 7 years at a senior managerial level, and knowledge of Risk Management systems.
• People management experience will be an advantage.