Current Vacancies at Yum! Brands

Key Responsibilities

• Full administrative support including all confidential correspondence, local & international, reports, phone call screening, messages; facsimiles, scanning and emailing
• Direct liaison with senior executives on international & local level
• Ensure that the Executive is aware of key meetings, correspondence, and communication requirements daily
• Screen calls to ensure that matters of importance reach the Executive
• Co-ordinate and control diaries daily with cognisance of the company’s yearly planner with local and international events
• Prepare and distribute agendas, minutes and reading material for management meetings, including graphics and charts
• Prepare, submit, and record all business and personal medical claims to medical aid
• Reconcile credit card statements and forex spent and generate Travel & Expenditure claims and ensure these are distributed to the respective departments before cut off date
• Assist and advise with telephonic enquiries
• Record all management leave and maintain an updated leave roster

Booking, Travel & Logistics

• Book and plan international & local travel, car hire, accommodation, visa requirements, new passports, medical assistance
• Prepare and assist international visitors with detailed agendas, logistics, security, drivers, hotel accommodation & travel arrangements on a business level
• Assist international visitors with holidays – i.e., safaris, hotels, dinners & logistics in Southern Africa on a personal level
• Co-ordinate VIP visitors in Africa travel requirements
• Arrange and book boardroom functions and catering monthly or as and when requested
• Arrange venue, logistics, and accommodation for management meetings held off-site
• Organise and arrange personal requests – delivery of flowers, dinners, cards and gifts
• Manage and coordinate all logistics related to functions, meetings, and events related to the Executive’s office
• Assist and advise with telephonic enquiries
• Arrange invitation letters and confirmation of employment letters for visa formalities for franchisee visitors from Africa

Requirements

Qualifications

• High School Matric
• PA diploma or certification would be considered an advantage

Skills and Experience

• 3 to 5 years of experience as a Personal Assistant supporting Executives
• Extensive dairy management experience
• Experience in liaising with internal departments, answering calls, and making travel arrangements
• Typing, formatting, and editing reports, documents, and presentations.
• Sound experience with administration tasks such as creating documents, formatting and editing reports, documents and presentations
• Proficient in using office software such as MS Word, Excel, and PowerPoint
• Advanced typing, note-taking, recordkeeping, and organizational skills
• Ability to manage internal and external correspondence

Competencies

• Discretion and trustworthiness: you will often be party of confidential information
• Flexibility and adaptability
• Good oral and written communication skills
• Organisational skills and the ability to multitask
• The ability to be proactive and take the initiative
• Tact and diplomacy
• Communication skills
• A knowledge of standard software packages and the ability to learn company-specific software if required 

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Planning

• The role is responsible to provide leadership of the supply planning, the associated stock policy management and network capacity planning.
• Responsible for the national management of food & packaging inventory flow in accordance with the company consensus forecast, budget constraints on 3PL commercial model as well as working capital targets. 
• Responsible for leading business efforts in order to implement and monitor compliance for supply planning processes.
• Collaborate across SCM team and 3PL to review supplier capacities and identify supply areas based on least cost to serve.
• Responsible for leading cross functional collaborative efforts to achieve supply chain performance targets focused on stock availability, increased stock turns and improved order-to-delivery results
• The role provides input to the CS&L Manager to support Functional Strategy Development and target setting.
• Manages tactical & strategic supplier capacity planning and delivery to accommodate demand planning and net revenue forecasts. It is inclusive of stock policy delivery, least cost sourcing, capacity utilization strategy, future product growth & supplier compliance.
• Influences key stakeholders in the delivery of the capacity plan (ie, Demand planning, category teams) and leadership of the monthly supply reviews.
• Supports medium to long-term planning & risk management through facilitation of the monthly Supply Planning Review, focusing on developing 18-24 month rolling supply plans. 
• Participate and develop Supply planning input in the annual budget process, 3 year strategic plan and monthly/quarterly reviews.
• Collaboration with category sourcing teams to manage raw material inventory requirements according to the consensus forecast and weekly production plan, with the aim to achieve 100% raw material supply to 3PL by timeous communication of the 24 month rolling supply plans monthly.
• Work with the 3PL to ensure effective execution of the DRP and MRP. 
• Provides supply planning input into new product development and promotional activities to ensure a smooth phase in/out of activities and inventories on raw materials by completing feasibility, assess capacity capability & constraints and developing a supply plan for NPD’s to ensure stock is positioned before launch date.
• Collaborates with cross functional teams to continuously improve raw material plans, waste reduction, increased efficiency and increased inventory turns.
• Implement and manage the company stock policy inclusive of tactical management of stock for one off events and management of adherence to safety stock by suppliers and 3PL
• Amend supply plan to accommodate constraints through stock-building initiates; contingency supply etc
• Update supply plan weekly and communicate any supply failures that will result in business delivery risks
• Collaborate with Sourcing/Procurement teams to adjust supply plans based on new supplier/macroeconomic dynamics
• Deal with escalated Franchisee complaints related to product delivery

Stakeholders

• Sourcing/Procurement Colleagues – supplier issues/dynamics are understood and planned for
• Quality Colleagues – in understanding and planning for quality issues and the impact on supply
• 3PL – on deployment performance
• Customer Service Manager – in the event of escalated product or delivery complaint

Requirements

Qualifications

• Bachelor's degree in Supply Chain/ Logistics/ Engineering/ Science
• CPIM or CSCP certification from APICS preferred

Knowledge and Experience

• A minimum of 7 to 9  years’ experience in the field of Planning & Logistics in a cold chain environment
• Inventory processes and best practices
• Logistics Management
• Advanced Excel proficiency
• It is expected of this role to critically review all current planning and deployment processes in order to make recommendations on improving overall effectiveness

Able to make judgement calls on:

• Closing of evident supply gaps through switching on approved contingency plans or building stock if time and capacity permits
• Recommendation of expediting of ingredient orders to deliver on plan
• 3PL performance improvement
• Recommendation of prioritisation of franchisee complaints related to supply

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Planning

• Drive the creation of short, medium and long-term demand baseline forecasts at menu board item level
• Coordinate the creation of a promotional forecast at menu board item level
• Work with Marketing and Finance to combine, refine and publish the total business demand plan
• Measure forecast accuracy at granular and total category levels
• Create insights from business forecast analysis to drive continuous improvement (specifically from a proactiveness point of view) in Supply Chain
• Maintain all product-related Master Data – including BOM files and price masters.
• Work with marketing and finance departments on the impact of mix changes on business profitability and supply planning
• Manage NPD introduction demand plans to deliver key KPIs
• Drive service levels with incremental improvements by working closely with the supply planning and 3PL teams
• Collaboration and information sharing across functions and stakeholders
• Incorporate market intelligence into demand plans
• Coordinates cross-functional resolution of day-to-day issues related to supply and demand discrepancies
• Performs root cause analysis on key forecast deviations. Supports Business, Marketing, Supply Planning and production strategies and identifies opportunities to meet market needs.
• Lead the integration of demand plans into the KFC business through joint business planning
• In collaboration with Supply Planning and Category Teams, ensure the right stock is in the right place at the right time to deliver customer requirements regionally and at DC level
• Balance a complex set of variables to ensure a reduction in overall forecast errors
• Forecast analysis and improvement
• Analyze the business: identify and manage trends. Formulate action plans.
• Review historical trends, research demand drivers, prepare forecast data, develop statistical models, and evaluate forecast results
• Collaborates with Supply Planning Managers in planning for new items and items to be transitioned or discontinued.
• Generates KPIs that will monitor demand expectations and take corrective action
• Work with Supply Planner to review and assess supply and demand variability risks and identify opportunities to manage and mitigate risk.
• Continuously evolve Demand Planning strategy and roadmap to stay abreast of industry standards and best practices.

Stakeholders

• Marketing and Finance Colleagues - to create consensus total business demand plan, identifying volume gaps and readjust to plan for exceeding targets
• Supply Planning Colleagues – aiding in the translation of demand plan into a comprehensive and reliable supply plan which will be communicated to 3PL and suppliers to ultimately drive improved customer service levels

Working conditions

• Hybrid working model in the office plus regular field trips
• Willingness to work additional hours when required

Requirements

Qualifications

• A Bachelor's degree in Supply Chain/ Logistics/ Engineering/ Science
• Statistics Certification preferred

Knowledge and Experience

• Min 6 to 8 years of experience in Demand Planning in a cold chain environment
• Advanced Excel proficiency
• Strong knowledge of forecasting techniques
• Business Intelligence

Competencies

• Proactive problem solving
  • Disagreement on demand forecast; high levels of forecast accuracy; short term gap filling initiatives; master data discrepancies Some processes already exist to solve these (and similar) problems, however, it is expected of this role to develop improved approaches/methods to overcome these challenges in a more agile, comprehensive and collaborative manner 
• Judgement and decision-making
  • Pushing back & recommending amendments in forecast if significant estimated inaccuracies are anticipated (which includes phasing)
  • Recommending demand plan creation cycle with involved parties in the business
  • Recommending amendments in Product Master Data and signing off final approval as Product Master Data custodian/owner
• Driver for Results
• Analytical Thinking               
• Strategic Thinker
• Process/system thinking ability
• Ability to deal with high levels of complexity under pressure
• Good interpersonal skills
• Ability to innovate: It is expected of this role to critically review all current demand planning and master data management processes in order to make recommendations on improving overall effectiveness
• Effective conflict management skills

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Key Responsibilities

• Innovating, ideating, planning, executing, and managing robust branding strategies, project lifecycles, and initiatives that translate into impactful communication based on a solid understanding of consumer insights, audience relevancy and a deep knowledge of audience culture, needs, and trends relating to -
  • Core Individual & Sharing Meals
  • Breakfast
  • Snacking
• Developing holistic marketing brand strategies to secure growth and to position brands appropriately within a 3 to 5 year calendar focus
• Collaborating with internal and external stakeholders across organisations to implement sector plans which include -
  • New product launches         
  • Pricing
  • Local store marketing           
  • National in-store training
  • Financial analytics  
• Ensuring brand survival through remaining constantly aware of consumer behaviour changes
• Executing critical thinking while analysing and interpreting financial analytics, quantitative and qualitative research reports, and market intelligence and integrating knowledge gained into new and existing planning, product positioning, and strategic development
• Monitoring and tracking Brand Health Performance in conjunction with the consumer insights team and understanding the implications of measures and needs to be changed to correct courses.
• Employing an ingrained understanding of media and media analytics into the creative execution of public relations initiatives, advertising campaigns (TV, radio, out of home, African Language Stations, Digital, and Social activations).
• Consistently remaining informed of competitor behaviour and customer behaviour trends
• Establishing clear lines of communication and confidently engaging with stakeholders at all levels.
• Delivering optimal ROI for the business through partnering with creative and media teams to ensure timely and efficient implementation of campaigns.
• Managing of innovation pipeline projects through cross-functional collaboration and monthly alignment with senior managers and executive business leaders.
• Compiling, implementing, monitoring and managing budget spend 

People Leadership

• No direct reports

Stakeholders

• Internal: Marketing Manager Core, Marketing Director, CMO, Executive Team, Marketing, Development, IT, Ops and Finance.
• External: Ogilvy, Mindshare, Franchisees, Local Store Marketers

Requirements

Education

• Tertiary degree level qualification, majoring in Marketing or business-related discipline preferred. 
• Postgraduate qualification preferred

Experience

• 5+ years of business experience, with a minimum of 2 years brand management experience
• Team leadership responsibility in a Consumer Products Company, preferably R1bn+ in size; Retail, service and/or multi-outlet industry highly regarded
• Experience in corporate and/or strategic planning, branding, advertising, sales promotion, product development, pricing, market research, excellent communication and influencing skills
• High work ethic with the ability to work under pressure and overcome adversity