Exciting Careers at BETSoftware

Skill Set

• Works well under pressure.
• Demonstrate leadership abilities in conflict resolution, escalations and coaching/mentoring.
• Solid understanding of MS Office (Word, Excel).
• Strong written and verbal communication skills.
• Effective time management requirement.

Responsibilities

Job Responsibilities:

Facilitates Project Co-Ordination by:

• Building and maintaining strong business relations with existing and prospective internal customers to interpret all individual requirements.
• Reviewing changes in legal and procedural requirements affecting the business or projects.
• Validating product deliverables with various departmental team members to understand the business requirements and facilitating handover to the development team.
• Analyzing processes, information and business systems to make recommendations for improvement of processes and systems.
• Co-ordinating, arranging and managing daily/weekly and monthly meetings management and business stakeholders as required.
• Taking responsibility for project status reporting as defined in a Communication Plan or as required by the Business Unit.
• Taking responsibility for proactively tracking the end-to-end project schedule and reporting variances for resolution.
• Taking responsibility for setting up of the Project Management Plan – including plans for Scope, Communication, Risk & Issues, Dependencies, Decisions, Cost and Stakeholder Management, and managing mitigation strategies.
• Assisting the Team Lead in reviewing team backlogs and re-prioritizing with stakeholders.
• Identifying and scheduling project deliverables, milestones, and required tasks.
• Adhering to best project management practices and methodologies such as Professional Management Institute standards or similar.
• Managing of internal business processes or systems/application development projects.
• Ensuring appropriate procedures and processes are followed.
• Participating in design control activities as well as monitoring, evaluating and ensuring the completion of tasks and projects.

Ensures effective Reporting by:

• Reporting on project success criteria results, metrics, test and deployment management activities.
• Determining the frequency and content of status reports from the project and program team.
• Providing status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership.
• Defining success criteria and disseminating them to the involved parties throughout project and program life cycle.

Ensures effective Communication by:

• Communicating any project risk and issues including timing, budget, resources, scope, etc. to IT management.
• Communicating with various departmental team members to understand the business requirements.
• Engaging stakeholders (dev/test leaders/product owner) and agreeing on the communication strategy.
• Setting up and participating in project initiation workshops.

Living our spirit:

• Actively strives to create an environment of open communication and collaboration not only within the Project Management team but with the various stakeholders as well.
• Shows up in an authentic manner and encourages a culture that embraces seeing and doing things differently. 
• Takes initiative in ensuring that projects are completed successfully and offers support to other Team Members when needed. 
• Takes on an agile approach to challenges and drives adaptability within the team.

Qualifications

Job Specification:

• Completed or studying towards a relevant Degree or Diploma.                                                                         
• Certified Associate in Project Management (advantageous).
• At least 1-year Project Administration experience.
• Knowledge of the Software Development Lifecycle.
• Experience with Project Tooling (Jira, MS Projects, etc).
• Experience in software development industry.
• ISEB Intermediate (advantageous).
• Prince II (advantageous).
• Experience in using the Scrum / Agile methodology (advantageous).

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Skill Set

• Recruitment
• Leadership

Responsibilities

Job responsibilities:

• Actively source current and potential future talent in the market against BETs talent needs.
• Use Social and Professional Networking sites to identify and source candidates. 
• Network with industry contacts and association memberships to source the best quality candidate. 
• Aid Public Relations in establishing BET as a recognizable “Employer of Choice”. 
• Build long-term relationships with past and potential candidates.
• Serve as brand ambassador at various events (career fairs or professional conferences and recruiting events).
• Represent the company internally and externally at events with the goal of networking and relationship building with potential candidate communities.
• Draft internal and external advertisements for vacancies in conjunction with Talent and Marketing Manager. 
• Conduct pre-screening interviews against job spec and eliminate unsuitable candidates early in the recruitment process. Collate and present CVs to the line manager for consideration. 
• Coordinate and facilitate interviews to ensure the best candidates are selected.
• Ensure competency-based interview questions are used as part of the targeted selection process.
• Draft offer letters for candidates after the package is approved.
• Maintain all pertinent applicant and interview data. Ensure that interview notes, guides and reference checks are uploaded onto the HRIS.
• Ensure all candidates receive feedback on their applications. Ensure all candidates who do not meet the requirements are advised by way of rejection letters or emails. Ensure agencies receive feedback. 
• Ensure thorough pre-employment checks for new hires and the necessary paperwork is completed promptly and accurately.
• Ensure a smooth onboarding and integration process for new hires.
• Coordinate and facilitate psychometric assessments as and when required. 
• Provide all necessary and required reports in addition to attending the weekly recruitment reporting meetings.
• Manage respective candidate pools to ensure qualified candidates remain engaged in current or future opportunities.
• Be actively involved in discussions regarding the Recruitment brand in the market and participate in recruitment marketing strategy discussions.
• Create and maintain a talent pool pipeline for technical roles and specific core roles within BET.
• Build a database of suitable candidates.
• Assist in creating/updating recruitment policies, talent benchmarking, talent assessments and interviewing techniques. 
• Work closely with management on all diversity initiatives involving recruitment to ensure fairness in hiring practices.
• Actively work toward building a diverse and qualified team to support the organization.
• Work closely with the marketing department to develop creative ways for addressing talent acquisition challenges.
• Proactively seek market intelligence to gain a competitive advantage in attraction, assessment and sourcing methodologies.
• Research talent acquisition trends in the staffing industry.
• Identify and lead the resolution of recruitment challenges.
• Suggest new ideas for improving talent acquisition activities. 
• Lead approved initiatives to ensure the Talent team places top talent through effective and efficient methods.
• Any ad hoc tasks that may arise.
• Recruitment and KPI targets to be met.

Qualifications

Job specification:

• HR degree or equivalent qualification.
• 6+ years of recruitment experience preferably in the IT industry.
• Knowledge and understanding of technical roles within the Infrastructure and Software industry.
• Proven track record of strategic sourcing solutions and implementation thereof.
• Previous experience seeking talent recruitment and assisting with onboarding processes.
• Interpersonal skills and ability to communicate professionally
• Experience in the continual development of talent pipelines and sourcing potential candidates.
• Ability to speak knowledgeably about the company and answer any questions a potential hire may have.
• Firm understanding and implementation of recruiting metrics to drive decision-making is strongly preferred.
• Proficient in using company software and databases to connect with and reach out to potential candidates.
• Previous experience developing and executing recruiting marketing and branding strategies.
• Previous exposure to managing stakeholder relationships, with key business objectives in mind.

Apply Before 06/19/2026

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Responsibilities

Job Responsibilities:

Leading the IT Application Support Team

• Provide daily direction and communication to team members to ensure App Support tickets are answered in timeously, and efficient manner. 
• Assist the team in resolving complaints and escalations from end users and management.
• Administer customer service duties such as quality analysis on call and ensure fast turnaround time on ticket resolution.
• Oversee the tickets to completion.
• Conduct scrum meeting with the IT App Team as the Lead. 
• Provide team with effective and efficient troubleshooting methodology to ensure efficiency of the team.
• Be the point of contact for all time and attendance issues the team member might have. 
• Interface, when necessary, with stakeholders or 3rd party vendors to obtain any assistance required.
• Ensure correct entries are inserted into the IT Service Management Tool 4Me

Technical Support and escalations

• Provide hands on day to day technical support for team members 
• Responsible for all connectivity alerts and backup alerts
• Provide basic training on core software and hardware used 
• Point of contact for customer complaints or escalations

Building on KMDB & Documentation Reporting

• Compile technical standard operating procedures for all known errors 
• Compile daily, weekly, and monthly reporting on IT Application Support statistics 

Customer Centricity

• Feedback to customer on status of all unresolved escalated queries 
• Ensure protection of all user’s data in compliance with company policies 

Continuous improvement

• Ensure adherence to policies and procedures by team members and to continuously evaluate for improvements 
• Ensure attention is given to employee experience
• Focus on a proactive approach rather than a reactive one
• Evaluate, analyze and provide necessary recommendations for improvement to Leadership based on user feedback and technical observations

Admin and technical assistance for ADHOC Infrastructure Projects 

• Constructively participate as a member of the wider IT Department 
• Undertake any other tasks or once-off projects which may be assigned from time-to-time
• Demonstrate professional skills and a high standard of integrity

Living the spirit: 

• We dare to be ourselves, valuing the unique qualities, perspectives, and strengths that each team member brings to the group.
• We firmly believe that teamwork makes the dream work. We work collaboratively, supporting each other and ensuring that we collectively achieve our goals.
• We approach every day as an adventure, embracing challenges and changes as opportunities for growth and innovation.
• As leaders, we take responsibility for the success of our team. We provide direction, support, and effective communication to ensure efficient handling of application support tickets.
• We prioritize customer satisfaction, addressing complaints and escalations promptly and professionally. We maintain a strong focus on delivering quality customer service.
• We provide hands-on technical support, training, and point-of-contact services for our team members. We ensure the connectivity, backup, and technical aspects of our systems run smoothly.
• We compile and maintain technical standard operating procedures and generate regular reports on application support statistics, ensuring efficient knowledge management.
• We communicate openly with customers, providing updates on unresolved escalated queries, and ensuring the protection of user data in compliance with company policies.
• We promote adherence to policies and procedures, focusing on continuous evaluation and improvement. We give attention to the employee experience and proactively seek solutions.
• We are committed to personal and professional growth, always seeking to expand our knowledge and skills to better serve our customers and the company.
• We value open and honest communication, sharing insights and feedback to promote trust and collaboration. We actively participate in debugging, adhere to development practices, and drive improvements.
• We are resilient in our pursuit of solutions, performing debugging and participating in retrospectives. We adapt to changing conditions and are resourceful in finding solutions.

Qualifications

Job Specification:

• Diploma or Degree in Computer Systems Advantageous
• Microsoft Technology Associate (MTA) or Microsoft Technology Associate (MCSA) Advantageous
• Microsoft Systems Engineer (MCSE) advantageous
• Experience with Office 365 and Azure advantageous
• ITIL Foundation certification advantageous
• At least 1 years’ experience in supervising or team lead within an Application Support desk / help desk environment, infrastructure remote support.
• Scrum Master / Project Management Training and Certification (Advantageous) 

Apply Before 06/05/2026

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Skill Set

• Good written and verbal communication skills.
• Strong attention to detail.
• Experience with responsive and adaptive design.
• Understanding of SEO principles.
• Good problem-solving skills.
• Excellent verbal communication skills.
• Good interpersonal skills.

Responsibilities

Job Responsibilities:

Technical Outputs:

Perform Planning

• Identify and establish objectives for self and team.
• Work on objectives or goals within the timeline.
• Consider all reasonable factors, impediments, and obstacles.
• Identify potential alternative strategies and refactor approach for maximum benefit within the shortest possible time.

Implementation - Ensure the Solution is Functionally Complete

• Deliver a solution that covers all the agreed-specified tasks and user objectives.
• Deliver a correct solution that provides the correct results with the needed degree of precision.
• Ensure checked-in code is reviewed to ensure standards are met.

Implementation – Ensure the Solution is Reliable

• Ensure the solution performs appropriately under agreed conditions for extended periods without the need for intervention (despite potential attacks)
• Ensure all steps are taken to reduce the occurrence of faults due to misunderstood requirements, design errors, and implementation errors.
• Ensure the solution is robust and remains continually available.
• Respond to outages and failures when and where needed.
• Improve fault tolerance even when operational conditions are not optimal.
• Ensure complete data recoverability so that data may be recovered, and the desired state of the solution can be re- established (despite potential attacks).
• Ensure the solution is maintainable, and actively seek methods to reduce downtime.
• Ensure the solution is durable so that as user volumes and requirements change the solution can evolve over the long term.
• Ensure the solution simplifies support and maintenance support through traceability and effective error messaging.
• Ensure over time, the solution becomes more mature where the interval between the interventions remain operational become less frequent.
• Ensure in the event of a failure reduce effective downtime is to the minimum possible.

Implementation – Ensure the Solution has Effective Security

• Ensure the solution is secure, and confidential by protecting all information and data (also data transmission).
• Ensure persons or other solutions have the degree of access appropriate to their level of authorization and types.
• Ensure the solution has high integrity where the solution prevents unauthorized access to, or modification of computer programs, data, or settings.
• Ensure the solution has a high degree of survivability despite third-party interventions (attacks, human errors, hardware or software faults).
• Employ logs and records so that actions and events can be proven to have taken place and cannot be disputed/ repudiated later.
• Ensure wherever possible actions can be traced uniquely to the entity that performed them.
• Ensure wherever possible the identity of an entity can be proved to be the correct one.

Implementation - Ensure the Solution is Maintainable

• Ensure the solution and its relevant code base support ease of modification for future maintainers.
• Ensure the use of appropriate standards and methods.
• Ensure where possible (without affecting performance/security) the solution caters to maintenance by support teams rather than developers.
• Ensure modularity where the solution consists of discrete components so that a change in one component has minimal impact on other components.
• Ensure relevant documentation is provided to the support team to reduce the development support burden.
• Apply a strategy of reusability so an asset can be used in more than one solution or in building other assets.
• Where possible provide a mechanism for the solution to analyze its faults and provide reports before a critical failure.
• Develop the solution in a manner that supports modification for future developers thereby reducing the number of defects or negatively affecting system quality.

Verify Deployed Solutions

• Ensure the solution is delivered completely and with the additional assets which are required to make installation/deployment as seamless and easy as possible.
• Ensure the adaptable solution delivered is appropriate for different or evolving, software or other operational usage environments.

Respond to Outages & Failures

• Provide proactive support to Peers, Testing, Dev Support, and Operational teams so the number of escalations to the development team is reduced, thereby maximizing development time.
• Provide support to the Dev Support when required during operational events and create or assist with the creation of SOP’s.
• Be available to handle emergency outages and failures for your or your teams’ solutions.
• Perform troubleshooting and effectively resolve issues to increase solution stability and reduce intervention required over time.
• Recommend and execute approved improvements to development methods and solutions.
• Provide quick resolutions to app/system issues, driving stability, efficiency, and effectiveness.
• Maintain solutions that have completed development and are in the operations phase.
• Develop and maintain technical support documentation.
• Assess risk and impact of production issues/changes and take appropriate steps to mitigate risk.

Direct 3rd Party Development Partners

• When required supply appropriate information, domain knowledge, and access to partners.
• Provide timely, relevant, and constructive feedback to assist the partner to achieve success.
• Take corrective action when deviation from the plan is observed.
• Take all appropriate steps to ensure organizational success.

Qualifications

• Degree in computer science or related field.
• Understanding of key design principles.
• Proficiency in HTML, CSS, JavaScript, and jQuery.
• Understanding of server-side CSS.
• At least 3-5 years’ experience within a development environment
• 2-5 years SQL/ database Experience
• Preferably Experience in document stores such as Couchbase would be advantageous
• Preferably Experience in Message Brokers such as RabbitMQ / Kafka would be advantageous
• 2-5 years C# experience.
• 2-5 years .net core experience.
• 2-5 years of restful api experience.

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Skill Set

• Recruitment
• Leadership

Responsibilities

Job responsibilities:

• Actively source current and potential future talent in the market against BETs talent needs.
• Use Social and Professional Networking sites to identify and source candidates. 
• Network with industry contacts and association memberships to source the best quality candidate. 
• Aid Public Relations in establishing BET as a recognizable “Employer of Choice”. 
• Build long-term relationships with past and potential candidates.
• Serve as brand ambassador at various events (career fairs or professional conferences and recruiting events).
• Represent the company internally and externally at events with the goal of networking and relationship building with potential candidate communities.
• Draft internal and external advertisements for vacancies in conjunction with Talent and Marketing Manager. 
• Conduct pre-screening interviews against job spec and eliminate unsuitable candidates early in the recruitment process. Collate and present CVs to the line manager for consideration. 
• Coordinate and facilitate interviews to ensure the best candidates are selected.
• Ensure competency-based interview questions are used as part of the targeted selection process.
• Draft offer letters for candidates after the package is approved.
• Maintain all pertinent applicant and interview data. Ensure that interview notes, guides and reference checks are uploaded onto the HRIS.
• Ensure all candidates receive feedback on their applications. Ensure all candidates who do not meet the requirements are advised by way of rejection letters or emails. Ensure agencies receive feedback. 
• Ensure thorough pre-employment checks for new hires and the necessary paperwork is completed promptly and accurately.
• Ensure a smooth onboarding and integration process for new hires.
• Coordinate and facilitate psychometric assessments as and when required. 
• Provide all necessary and required reports in addition to attending the weekly recruitment reporting meetings.
• Manage respective candidate pools to ensure qualified candidates remain engaged in current or future opportunities.
• Be actively involved in discussions regarding the Recruitment brand in the market and participate in recruitment marketing strategy discussions.
• Create and maintain a talent pool pipeline for technical roles and specific core roles within BET.
• Build a database of suitable candidates.
• Assist in creating/updating recruitment policies, talent benchmarking, talent assessments and interviewing techniques. 
• Work closely with management on all diversity initiatives involving recruitment to ensure fairness in hiring practices.
• Actively work toward building a diverse and qualified team to support the organization.
• Work closely with the marketing department to develop creative ways for addressing talent acquisition challenges.
• Proactively seek market intelligence to gain a competitive advantage in attraction, assessment and sourcing methodologies.
• Research talent acquisition trends in the staffing industry.
• Identify and lead the resolution of recruitment challenges.
• Suggest new ideas for improving talent acquisition activities. 
• Lead approved initiatives to ensure the Talent team places top talent through effective and efficient methods.
• Any ad hoc tasks that may arise.
• Recruitment and KPI targets to be met.

Qualifications

Job specification:

• HR degree or equivalent qualification.
• 6+ years of recruitment experience preferably in the IT industry.
• Knowledge and understanding of technical roles within the Infrastructure and Software industry.
• Proven track record of strategic sourcing solutions and implementation thereof.
• Previous experience seeking talent recruitment and assisting with onboarding processes.
• Interpersonal skills and ability to communicate professionally
• Experience in the continual development of talent pipelines and sourcing potential candidates.
• Ability to speak knowledgeably about the company and answer any questions a potential hire may have.
• Firm understanding and implementation of recruiting metrics to drive decision-making is strongly preferred.
• Proficient in using company software and databases to connect with and reach out to potential candidates.
• Previous experience developing and executing recruiting marketing and branding strategies.
• Previous exposure to managing stakeholder relationships, with key business objectives in mind.

Apply Before 06/05/2026

go to method of application »

Responsibilities

Reporting and Implementation:

• Ability to implement Business Intelligence (BI) solutions using Microsoft BI stack – MS SQL Server, SSIS, SSAS, SSRS and Power BI.
• Responsible for the creation of Stored procedures, dashboards, reports and ETL processes.
• Learn, use and maintain an established set of tools and technologies, as necessary.
• Must be able to follow project Specifications, corporate coding standards and policies .
• Must be able to provide support on the report offerings.
• Participates in or supports workstream planning process.
• Collaborates with the Business Analysts to understand customer needs.
• Keeps customers informed about business intelligence tool problems and resolutions, timeously. 

Develop and Implement

• Responsible for Collecting, analyzing and sharing of data to help business teams drive improvement in key business metrics, customer experience and business results.
• Utilizes database and web application technologies to develop and evaluate innovative, Business intelligence tools and automated reports. 
• Develops and tests BI solutions such as databases, queries, views, reports, and dashboards.
• Assists in data conversions, imports, and exports of data within and between internal and external software systems.
• Documents new and existing models, solutions and implementations.
• Design and build reporting and analysis tools that help streamline the business and make reporting, analyzing, planning and forecasting more efficient.
• Supports and assists with the integration of BI platforms with enterprise systems and applications.

Production Support

• Ensures Troubleshooting of BI tools, systems and software.
• Ability to track performance and production issues.
• May assist in performance tuning of BI applications.
• Escalates production issues as appropriate.

Quality Assurance

• Responsible for Performing Quality checks on all work before giving approval to the stakeholder.
• Ensures the collected data is within required quality standards.
• May maintain the quality of Metadata Repository by adding, modifying and deleting data.

Living our spirit:

• Engages in cross-functional collaboration and problem solving whilst encouraging a culture of inclusivity. 
• Actively drives a culture of versatility and adaptability by supporting other Team Members not only within the department, but within BET Software as a whole. 
• Shows up in an authentic manner and leverages off the team’s diversity to achieve deliverables. 
• Views challenges as opportunities to expand on their knowledge base, and takes a creative approach to overcoming the challenges.

Qualifications

• Degree or diploma in IT or related technical discipline.
• Minimum 1+ years proven experience in Microsoft BI Stack (SSIS, SSAS, SSRS, SQL).
• Experience in end-user report development.
• Experience with data staging (ETL) components.
• Ability to support and update existing products, and debugging, monitoring and troubleshooting BI solutions.
• Ability to create efficient T-SQL objects and processes according to spec (databases, tables, stored procedures, business rules and functions).
• Experience in T-SQL query optimization, troubleshooting and debugging.
• Understanding of database management systems, online analytical processing and ETL framework.
• Communicate with various departmental team members to understand the business requirements.
• Knowledge of the Kimball data warehouse lifecycle.
• Relevant Microsoft SQL certifications.

Apply Before 06/15/2026

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Responsibilities

• VIPs must be present 15 minutes before the branch opens.
• Branch Manager/ Senior Team leader will open branch in the presence of the VIP Officer. 
• VIP Officer needs to ensure they conduct a perimeter patrol before the branch opens.
• VIP need to check around the premises for any suspicious movements before the branch is opened.
• VIP Officer needs to be extremely vigilant and alert at all times of their surrounds before the opening / closing of the branch. VIP Officer needs to conduct a floor walk once branch is open, to observe all is order.
• VIP officer must valid all observation checks are completed before the Branch Manager / Senior Team Leader continues with their daily checks.
• During opening and closing, one VIP must be positioned away from the entrance, observing his/her colleague and checking for potential danger. 
• Patrolling should include inside and outside the branch entrance, back areas and all parking areas.
• Ensure all two way radios are fully charged, for early morning usage. Report faulty equipment immediately.
• Charge the batteries overnight so that they are useable from the beginning of your shift.
• Ensure all panic button and two way radios are in good working conditions and keep safely.
• VIP Officers must carrying their  panic buttons, two way radios and earpieces to ensure open communication and ease of access in the event of an emergency .
• The VIP Officer that is posted to the searching zone must use the scanner to search all guest entering the branch including team members.
• Ensure at the searching zone the branch door or the gate is always kept close.
• VIP Officers are not allowed to cross gender scan guest entering the branch. 
• Male guest must be scanned by only male VIP Officers, female guest to be scanned by only female VIP’s.
• VIP Officers must ensure to search female bags with a stick. Male guest are not allowed to bring in their bags.
• VIP Officer is to direct traffic on our premises and ensure the free flow of foot traffic and to control the amount of vehicles entering and exiting the building. 
• End of day closing procedure, VIP Officer must minimize entry by sliding close one door to ensure security of minimizing high risk.
• VIP Officers must attend branch meeting when notified by the Branch Manager to attend.
• VIPs to assist when receiving stock, doing alarm test and submitting of daily report every morning by 10:00am.

Guest Service:

• First impressions last - VIP Officers are at the forefront of Hollywood. 
• VIP Officers are the first encounter with the guest.
• Ensure to make the  impression by greeting the Guest with “Good day, welcome to Hollywood”
• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times. 
• Pro-actively address guest complaints and ensure guest feedback is communicated clearly in an effective and positive manner. 
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.
• Ensure to treating our guest with respect and have the good attitude at all times.
• When Guest are leaving the branch VIP Officer to wish the guest good evening or good night and ask them to come again. “Good Bye Sir, please come again.

Compliance:

• VIP Offices must ensure they are dressed in full Amadoda uniforms with their name badges before the beginning of their shift. (black shoes, black socks and white vet only)
• Scan all persons entering the premises including team members.
• Be observant of guest leaving the branch, identify if they entered the branch with something you noticed and are leaving without that object. 
• No bags are allowed inside the premises.
• No Weapons/Guns are allowed into the premises (except on an official law enforcement officer).
• No person under the age of 18 is allowed into the premises.
• If you are dealing with a difficult customer contact your colleagues and press the panic button before the situation escalates out of control.
• In ranches with no liquor license, No alcohol is allowed on the premises.
• Credit bets are not allowed to be taken by any team member.
• VIP Officer on duty are not allow to take bets with Amadoda uniform.  
• VIP Officers on duty are not allowed to utilize the Limited pay-out machine. 

Code of Conduct:

• While on duty you will not sit or lounge, make use of your cell phone or eat.
• No smoking on duty.
• You will not report for duty under the influence of alcohol.
• You will not abandon your post. This could lead to disciplinary action against you.
• You are not allowed to sleep on duty. This will lead to disciplinary action against you.
• You will not have casual conversations with friends/other team members while at your post. 
• You will not accept tips from the guest 

Values:

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.

Other:

• VIP Officer must report their absenteeism to the Branch Manager / Senior Team Leader 2 hours before their shift begins.
• Able to work in a rotating shift /work flexible hours.
• Ensure the ability to work independently.
• Ensure you physical fitness is obtained at all times in line with the job requirements.

Qualifications

• Valid driver’s license advantageous
• Previous Security experience –advantageous 
• Registered with PSIRA (Private Security Industry Regulatory Authority )

Apply Before 06/19/2026

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Skill Set

• Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations.
• Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.
• Excellent leadership, communication (written, verbal and presentation) and interpersonal skills.
• Self-motivated, decisive, with the ability to adapt to change and competing demands.
• Proficient in utilizing tools such as MS Project, Excel, Word, and PowerPoint, along with CA Clarity PPM. Possess an extensive understanding of project and program management principles, methods, and techniques.
• Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives.

Responsibilities

• Developing and leading the Project Management Office (PMO).
• Manage a portfolio of complex initiatives that span one or multiple lines of business.
• Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.
• Participate and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders.
• Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors and key stakeholders.
• Skilled at being able to translate strategic and tactical plans for execution and implementation at an operational level.
• Define success criteria and disseminate them to involved parties throughout project and program life cycle.
• Identify and develop trusted adviser relationship with project and program stakeholders.
• Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for several initiatives simultaneously.
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.
• Ensure detailed project planning and time/cost estimations are prepared for all phases of the projects.
• Procure adequate resources to achieve project objectives in planned timeframes, by controlling costs and thinking in terms of profit, loss and added value.
• Understand interdependencies between technology, operations and business needs.
• Demonstrate a functional and financial acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
• Effectively and efficiently manage project scope and changes towards within budget and for timeous delivery.
• Act as an internal quality control check for the project and actively manages ongoing quality control through participate in quality issue resolution.
• Define the Statement of Work and Specifications for the requested goods and services.
• Measure all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues, towards delivery.
• Set and continually manage project/program expectation and take necessary steps to mitigate risk impact, with team members and stakeholders. 
• Determine the frequency and content of status reports from the project and program team, analyse results and troubleshoot problem areas.
• Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership.
• Report on project success criteria results, metrics, test and deployment management activities.
• Provide cost versus time versus benefit analysis to assist with decision making.
• Establish techniques, technologies/tools, processes and partnerships used are in line with industry best practices to increase productivity, quality and operational expectations, along with the inclusion of regular improvement-based techniques.
• Extensive understanding of project and program management principles, methods and techniques.
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.
• Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards, and when required, implement efficiencies actively.
• Proven success in providing on site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
• Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
• Delegate tasks and responsibilities to appropriate personnel.
• Coach, mentor, motivate and supervise project and program team.
• Manage the team to ensure PMO meets performance targets, through regular monitoring of staff performance against the key performance measures in place.
• Identify knowledge, skill or understanding with is required to improve performance and capability and action necessary steps to acquire it.
• Provide mentorship/coaching with the intent to impart knowledge and develop direct reports and ensures these filters throughout team members.
• Facilitates appropriate levels of change management due to changing situations/organizational /marketing requirements. 

Qualifications

• Bachelor's Degree in appropriate field of study or equivalent work experience.
• Relevant Project Management Certifications PMP, Prince II, Scrum Master (Required).
• A minimum of 5 years in the Software Development/IT industry, managing several projects and delivery points simultaneously.
• 8+ years of project management experience, including tracking and planning projects.
• 8+ years of experience working with business stakeholders within a cross-functional matrix environment.
• 2+ years of previous experience with gathering requirements from the client / business and documentation.
• A minimum of 4 years of experience, adeptly managing the full product lifecycle, including a comprehensive understanding of development lifecycles and diverse technology methodologies such as SDLC Methodologies, Agile, SCRUM, and SDLC/Waterfall.

Apply Before 06/26/2026

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Skill Set

• Strong project management skills 
• Excellent relationship building skills & communication skills.
• Strong ability to multitask.

Responsibilities

Communication, Implementation and Delivery

• Communicates with departments to identify work shortfalls and areas where the development team can assist in improving work processes.
• Assists and advises the developers and software architects on how an application should work, what needs are to be met and dictate the flow and user interface to determine what the users must see.
• Participates in review and testing throughout the project life cycle.
• Conducts quality assurance tests and regression testing of applications and software. 
• Conducts and supervise group testing of complete applications and software. 
• Identifies and eliminates the factors within the applications that may pose a risk to the business.
• Creates wireframes and mock-ups to assist business in visualising changes.
• Shares new business ideas and improves current business work practices.
• Improves the functionality of our end user services such as web, mobi and feature phone applications. 
• Is involved in making user manuals for system applications.
• Is involved in commercials and brochure content in potential marketing of system applications.

Time Management 

• Makes optimal use of time to ensure maximum output and delivery as per required timeframes. 
• Prioritises and anticipates timeframes. 
• Identifies possible delays in advance and plan accordingly.

Customer Care 

• Makes customer needs a primary focus of one’s actions. 
• Follows up on requests timeously to ensure that the final product or service met expectations. 
• Effectively manages customers’ expectations, end-to-end, by ensuring the relationship and customer priority is maintained throughout the delivery/resolution process.
• Exceeds the clients' expectations regarding service delivery.
• Demonstrates concern and understanding for customer expectations & needs and ensures customer needs are made priority.

Living our spirit

• Engages in cross-functional collaboration and problem solving whilst encourages a culture of inclusivity. 
• Actively drives a culture of versatility and adaptability by modelling and encouraging team members to support each other not only within the department, but within BET Software as a whole. 
• Shows up in an authentic manner and leverages off the team’s diversity to achieve deliverables. 
• Views challenges as opportunities to expand on their knowledge base as well as encourages junior team members to do the same, and takes a creative approach to overcoming the challenges. 

Qualifications

• Bachelor’s degree in business/IT/BA or Certificate in BA related field.
• 2 – 3  years’ experience in business analysis or a related field.
• Must have experience working on large scale projects as well as handling day-to-day operational requests from the business.
• Understanding of Indices, fundamentals and analytical data, returns level data, etc.
• Data analysis – SQL and Microsoft Excel (advantageous). 

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Skill Set

• Basic SQL skills and query writing skills.
• Basic troubleshooting SQL skills.

Responsibilities

Database Design:

• Ensure Database design is robust, scalable and operating optimally.
• Work with other DBAs to make sure that the solutions meet application requirements and performance goals.
• Actively contribute to planning meetings, documentations, and testing.
• Maintain database documentation as required.

Database Performance:

• Assists with ensuring high DB availability as this has a public facing web front end.
• Install and maintain the performance of database servers.
• Install, upgrade, and manage database applications.
• Be available for on-call support as needed.

Monitoring:

• Monitor database performance.
• Utilize tools and scripts to monitor all aspects of database performance including the underlaying compute, storage and networking.
• Use high-speed transaction recovery techniques and backup data.
• Diagnose and troubleshoot database errors.
• Assists with the creation and manage database reports, visualizations, and dashboards.
• Monitor daily backups, archiving and indexing processes.

Initiative and Innovation:

• Recommend and implement emerging database technologies.
• Implement improved processes that have a positive effect on the team’s performance and company bottom line.
• Take an active involvement in problem resolution and where necessary works after hours to ensure that problems are resolved.
• Shows foresight to prevent errors or delays in projects.
• Demonstrate initiative by understanding, acquiring and implementing new knowledge and skills both within team and to the wider group.
• Incorporates the new abilities into the day-to-day operational activities to improve performance of products and systems.
• Ensure techniques, technologies, tools and processes used are in line with industry best practices.

Knowledge Share

• Identify areas that require specific knowledge, skill or understanding and seek guidance from mentors.

Living the spirit:

• Willingness to collaborate with cross functional teams such as developers, IT support and fellow DBA. professionals to ensure the database is successful and aligned to the company’s goals and objectives.
• Actively participate with the team to find creative solutions, share knowledge with the team, and contribute to a solution driven and high performing DBA team.
• Ensuring that the data in the database is and remains accurate and secure.
• Embrace new methodologies and technologies to enhance data performance and security.
• Openness to feedback from peers and superiors and absorbing feedback as an opportunity for growth and improvement as a junior.
• Promoting client centricity by understanding the needs and the experience of the internal and external stakeholders and aligning the database services with their expectations accordingly.
• Seek out new methods and tools to introduce to enhance the effectiveness of the DBA operations, such as data modules and database platforms.

Qualifications

• Relevant Degree/Diploma.
• 1-2 years’ experience in a commercial environment utilizing a high transaction database or successful completion of a graduate program or work experience.
• Basic SQL skills and query writing skills.
• Basic troubleshooting SQL skills.
• Experience in designing/optimizing MSSQL Databases.
• Microsoft Certificate: Azure Database Administrator Associate (advantageous).
• Knowledge on Postgres will be advantageous.

Apply Before 06/30/2026

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Responsibilities

Job Responsibilities:

• Primary responsibilities will include maintaining and supporting all corporate and DC Firewalls
• Daily administration and rule base configuration
• Overseeing the implementation of Network Security on the Edge and Internal perimeters
• Adhere to organisational policies, procedures, and change controls
• Assist with the organisation's compliance and regulatory requirements (i.e. PCI DSS)
• Perform constant capacity planning and review across Firewall estate.
• Maintain Firewall OS and patch cycle.
• Perform setup and implementation of new sites and locations.
• Review and improve standard operating procedures with the Firewall team.
• Design and implement standards across all Firewall’s

Qualifications

Job Specification:

• 5 Years proven experience in Firewall deployment and duties
• Strong knowledge and experience of Fortinet firewalls

Strong knowledge of :

• FortiGate firewall technology stack.
• common protocols DNS,DHCP
• common network protocols and concepts.
• Windows interoperability.
• Security, Patch maintenance processes
• Strong design and architecture ability.
• Exposure within Juniper Networking.
• Strong L2/L3 experience.
• Exposure to Network monitoring and firewall architecture
• Good communication and interpersonal skills to be able to liase with Core network team.
• Hands-on approach which therefore promotes a more immersive and active learning experience
• The ability to manage time and projects successfully.
• The ability to fulfil duties under time constraints and pressure.

Living Our spirit: 

• Creating a sense of community in the workplace ensuring that we foster a positive and collaborative environment where employees feel connected, engaged, and motivated
• Embrace and encourage challenging the IT norms through collaboration and teamwork.
• Foster an environment where team members feel comfortable expressing their ideas, concerns, and feedback. Effective communication is essential for problem-solving and continuous improvement.
• Embrace active upskilling and continuous learning which is ideally strategies for staying relevant in today's rapidly changing IT market. Staying current will ensure that we are incorporating sector market trends into our company.

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Skill Set

• Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations.
• Strong experience presenting to executive sponsors and demonstrated communication skills, both written and verbal with technical and non-technical team members, at all levels of management.

Responsibilities

• Defines the Statement of Work and Specifications for the requested project work.
• Owns the full project lifecycle which entails successful project delivery including full implementation from initiation to deployment for one large and complex project or several minor initiatives simultaneously.
• Manages all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.
• Participates in establishing practices, templates, tools and partnerships to expand and mature these capabilities for the organization.
• Prepares estimates and detailed project plans for all phases of the project.
• Works in collaboration with Team Leads to procure adequate resources to achieve project objectives in planned timeframes.
• Demonstrates a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
• Understands interdependencies between technology, operations and business needs.
• Manages project scope and changes with all stakeholders and teams on the ground effectively.
• Acts as an internal quality control check for the project. 
• Manages a portfolio of complex initiatives that span one or multiple lines of business.
• Reports on project success criteria results, metrics, test and deployment management activities.
• Determines the frequency and content of status reports from the project and program team, analyse results and troubleshoot problem areas.
• Provides status reporting regarding project milestones, deliverables, dependencies, risks and issues, communicating across leadership.
• Defines success criteria and disseminates them to the involved parties throughout the project and program life cycle.
• Identifies and develops trusted adviser relationships with project stakeholders and sponsors.
• Delivers appropriate, consistent and effective executive level communication throughout the project life cycle.
• Develops and maintains a good understanding of BETs stakeholder landscape, interactions and linkages across the organization and its potential future movement.
• Builds and maintain positive relationships with internal peers and other team members, in ways that help to deliver the company strategy as a whole.
• Develops a position as a leader among one or more external networks and use this to maximise BET Software’s influence and credibility.

Team management

• Leads direct and indirect reports for the successful management of the allocated product (i.e., seconded team members) 
• Ensures that the cross functional team is aligned with the company’s strategy and working towards achieving the strategy. 
• Ensures the team is appropriately resourced and members are equipped with the requisite skill required for both current and future projects. 
• Support and/or develop a training and career development plan for each team member. 
• Collaboratively works with Team members to set performance goals and measures 
• Conducts regular performance discussions with the team to facilitate a culture of growth. 
• Facilitates mentoring and coaching as required.  
• Oversees all aspects of the team by facilitating and resolving issues through effective problem solving and communication skills. 
• Maintain a current and future skill matrix for the team. 
• Create a culture for teams that are aligned to the platforms and BET values. 

Living our spirit

• Actively drives a culture of collaboration and open communication within the team. 
• Actively promotes authenticity and drives the spirit of diversity, inclusion, equity and belonging within the team.
• Actively drives a culture of versatility and adaptability by modelling and encouraging team members to support each other not only within the department, but within BET Software as a whole. 
• Actively become a change agent and drive continuous learning within the team thus ensuring that the team approaches all tasks or challenges with enthusiasm and proactivity. 

Qualifications

• Bachelor’s degree/ National Diploma.
• Relevant Project Management Certifications PMP, Prince II, Scrum Master.
• At least 5 years of project management experience, specifically software development projects.
• At least 5years’ of experience with full product lifecycle with an understanding of development lifecycle and various technology methodologies that support that lifecycle.
• Advanced level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint with experience presenting to stakeholders and/or Senior Leadership.
• Excellent experience in Software Development Lifecycle Methodologies such as Agile, SCRUM, Waterfall, Kanban, etc. 
• Tools: MS Project, Excel, Word and PowerPoint; CA Clarity PPM, MS TFS/Azure DevOps, Dynatrace.
• High levels of influence.

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Skill Set

• Blend of innovative thinking
• Proactive problem-solving
• Commitment to teamwork and ethical standards
• Contributing significantly to the overall success of the team.

Responsibilities

• Analysis and Design: You will examine documentation like business requirements and specifications. This review helps you derive appropriate test estimates and formulate a strategic test approach, ensuring thorough test coverage.
• Implementation: You are responsible for developing automation and load testing scripts that adhere to internal standards and best practices. This process must be conducted leveraging version control tools to maintain organisation and efficiency.
• Execution: You will execute technical tests using the relevant tools, ensuring that each test is conducted methodically and accurately. This includes the execution of automated regression testing packs.
• Defect Management: A key aspect of your role involves formally logging any defects found during testing. You will follow up on the progress of these defects and retest them once they are addressed.
• Retesting and Regression Testing: You are tasked with conducting both retesting and regression testing to ensure that software changes have not adversely affected existing functionality or performance. You are responsible for creating and maintaining automated regression test packs working closely with the functional testing team to understand the scope.
• Reporting: You are responsible for creating test progress and test completion reports leveraging automated reporting capabilities as far as possible.
• Documentation and knowledge sharing: You will create documentation to facilitate knowledge sharing within the team. You will also be involved in conducting training sessions with the team to support upskilling efforts.

Qualifications

Job specification:

• BSc, BCom, Ndip
• At least 3 years of experience in a software testing role
• ISTQB certifications are advantageous

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Skill Set

• Defect Management.
• Testing.
• Reporting.
• Execution of automation or loading test scripts.
• Test script Implementation.

Responsibilities

Job responsibilities:

• Analysis and Design: You will examine documentation like business requirements and specifications. This review helps you derive appropriate test estimates and formulate a strategic test approach, ensuring thorough test coverage.
• Implementation: You are responsible for developing automation or load testing scripts that adhere to internal standards and best practices. This process must be conducted leveraging version control tools to maintain organization and efficiency.
• Execution: You will execute technical tests using the relevant tools, ensuring that each test is conducted methodically and accurately. This includes the execution of automated regression testing packs.
• Defect Management: A key aspect of your role involves formally logging any defects found during testing. You will follow up on the progress of these defects and retest them once they are addressed.
• Retesting and Regression Testing: You are tasked with conducting both retesting and regression testing to ensure that software changes have not adversely affected existing functionality or performance. You are responsible for creating and maintaining automated regression test packs.
• Reporting: You are responsible for creating test progress and test completion reports leveraging automated reporting capabilities as far as possible.
• Documentation and knowledge sharing: You will create documentation to facilitate knowledge sharing within the team.

Living the Spirit:

The ideal candidate for this role exhibits a dynamic and positive attitude, coupled with a solution-focused mindset to tackle challenges.

Key attributes include:

• Collaborative Teamwork: Engages actively in team efforts to achieve collective objectives, fostering a cooperative work environment.
• Adaptability and Openness to Change: Demonstrates flexibility and a willingness to adapt to evolving circumstances and environments.
• Eagerness for New Challenges: Shows enthusiasm for taking on new tasks and learning new skills, contributing to personal and professional growth.
• Promotion of Continuous Improvement: Encourages a culture of ongoing development and learning within the team by sharing insights and knowledge.
• Receptiveness to Feedback: Openly receives and acts upon feedback, acknowledging mistakes and taking responsibility for actions.
• Innovative Thinking: Brings fresh, creative ideas to the table, challenging conventional methods and suggesting novel solutions.
• Proactive Approach: Diligently follows up on pending issues until resolved, ensuring thorough and timely completion of tasks.
• Informed Decision-Making: Makes decisions based on factual data and analysis, ensuring they are timely and well-considered.
• Integrity in Communication: Maintains honesty, accuracy, and completeness in all forms of communication, upholding high ethical standards.
• Consistent Adherence to Processes: Reliably follows established protocols and policies, ensuring consistency and quality in all tasks undertaken.

Qualifications

• BSc, BCom, Ndip.
• At least 1 year of experience in a software testing role.
• ISTQB certifications are advantageous.

Apply Before 07/03/2026