Exciting Job Openings at Eduvos

Job Advert Summary

• Eduvos is looking to employ the services of a Learning Resources and Centres Lead at our Claremont (Tyger Valley) campus.

The Position:

• To manage the campus resource centre.

Minimum Requirements
Minimum qualification:

• BA Library/ B.BiBL Information Science degree or Diploma
• Relevant Post Graduate qualification will be an advantage
• Registration with LIASA will be an advantage

Experience:

• At least two to five years’ relevant experience in the higher education sector

Duties and Responsibilities
Responsibilities:

As the Learning and Resource Centre Lead, you will be primarily responsible for the following:

• Collection Development
  • Build a collection to support the academic goals of the programmes
  • Ensure that all prescribed and recommended resources (e.g. journals, books, newspapers) are available – student and lecturer resources
  • Review stock on hand and determine what stock is needed
  • Obtain quotes for required stock
  • Prioritise stock in collaboration with Academic Manager and relevant lectures based on budget and need
  • Review old stock for selling/donation
  • Co-ordinates, prepares and motivates/ makes recommendations for annual Resource Centre budget and submits to General Manager
• Technical processing of material according to Eduvos process
• • Add holding (already catalogued stock) and items to the library system
  • Label and classify books
  • Cataloguing of campus stock
• Manage the day-to-day activities of the Resource Centre
  • Manage and control facility (study rooms), computer usage
  • Provide a space for students to join virtual workshops and webinars
  • Assist with managing all auxiliary services such as the use of the printer and computers
  • Refer students to the relevant stakeholder when queries are received
  • Issue and return books using the LIS (ALMA)
  • Pull up report of patrons’ overdue book records and follow up on their returns
  • Pull up and send out reports of overdue fines of students to the finance department at the end of the year
  • Offering online support (myLMS) to end-users
• Reporting and maintenance of administrative records
  • Conduct bi-annual stocktaking and compile a report
  • Prepare and provide Bi-weekly reports to the National Resource center Manager
  • Provide feedback to the Academic Manager on all Resource Center related issues
• Induction and training of users
  • Facilitate the Resource Center Induction and orientation of all new students, and general and academic staff
  • Market the resource center, its databases, Open Access Resources, information Literacy course and the online catalogue to all students and Academic staff
  • Train students, Academic staff on how to use the Information databases and online catalogue
  • Provide guidance to students on methods to use to enable them to do information searches for research and accessing the information required
• Provision of Information Services and User Information (Library)
  • Support students and academic staff with necessary information resource requirements
  • Communicate all library activities to users

Functional and Behavioural Competencies
Functional competencies:

• Understanding of library related technology (e.g., ProQuest, Integrated Library systems)
• Knowledge of library policies, procedures and practices
• Knowledge of research methodology
• Knowledge of principles and practices of library materials acquisition
• Expertise in using online database services and virtual reference services
• Knowledge of conservation and preservation techniques for library materials
• Data collection skills
• Fully computer literate with a working knowledge and skills in Microsoft Office

Behavioural competencies:

• Initiative and responsibility
• Constructive teamwork
• Effective communication
• Analysis and judgment
• Systematic approach (planning and organising)
• Execution

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Purpose:

• To lecture Information Technology-related modules, in the faculty on a full-time basis.
• To assist in the administration and departmental affairs and activities as required by the academic department.

Minimum Requirements
Minimum qualifications required:

• BSc Information Technology or a similar degree (NQF level 7 or above) within the field
• Focus on Hardware / Networking / Security / Cyber Security related studies

Experience:

• 1 - 2 years or relevant lecturing experience advantageous 
• Necessary knowledge of higher education practices and processes
• Completed studies or certifications in the following will be advantageous: A+; Network+; Security+; PenTest+; AWS; Linux Operating Systems; Windows Server; Domain Servers; Server: Network Infrastructure; CySA+; CASP+

Duties and Responsibilities
Responsibilities:

• Lecturing
• General administration
• Setting and marking of assessments
• Preparation of notes and additional study materials
• Quality Assurance
• Management of At-risk students
• Functional and Behavioural Competencies

Competencies

• Initiative and responsibility
• Constructive teamwork, relations and networking
• Influence
• Analysis and judgement
• Innovation and change
• Systematic approach (planning and organising)
• Steadiness (emotional tenacity)
• Communication

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Purpose of the Role:

• To reduce Eduvos debt through the management of the national credit control team and other stakeholders

Minimum Requirements

• Undergraduate qualification in finance or commercial law
• At least five years’ experience in a debt collection management role

Duties and Responsibilities

• Accountable for the performance of the debt collection function in Eduvos
• Debt strategy rollout and implementation – planning, scheduling, monitoring, control, corrective action
• Reporting - regarding all aspects related to the debt collection function
• Collaborate effectively with all finance departments, as well as functional departments and external service providers
• Collaborate with internal stakeholders for resolution of queries
• Feedback to stakeholders on outcome
• Resourcing and capacity management – ensure sufficient debt collection capacity to deliver the required outcomes - people, facilities, and equipme
• Operational efficiency of credit control function – relates to processes, governance, systems, standards, and methodologies
• Talent acquisition, selection, onboarding
• Individual performance - role clarity and objectives; reviews; feedback; corrective actions
• Skill levels - training & development
• Culture and climate
• Remuneration – input into decisions
• Stakeholder management
• Functional and Behavioural Competencies

Functional Competencies:

• Proficiency in MS Office
• Deep understanding of credit management systems
• Depth of know-how related to contractual agreements
• Conflict Management Skills
• Depth of financial analytical skills related to accounts receivables
• Very good understanding of debt collection processes and legal aspects related to it

Behavioural Competencies:

• Initiative and responsibility
• People leadership and development
• Constructive teamwork
• Effective communication (verbal and written)
• Analysis and judgment / problem solving
• Systematic approach (planning and organising)
• Execution
• Steadiness (emotional tenacity)

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Description:

We are looking to recruit Higher Education Consultants to convert sales leads to enrollment through educational consulting and providing an exceptional customer experience. The role will report to the Sales Manager.

Minimum Requirements
Minimum qualification:

• Relevant undergraduate degree such as commerce, education, social sciences or marketing

Experience:

• At least two years’ sales experience with a proven track record
• Higher education experience will be advantageous
• 2-year teaching exposure will be advantageous
• At least 2 years account management/ customer relationship experience

Other requirements:

• Must be able to travel locally.
• Valid driver’s license and own transport is essential.

Functional and technical competencies:

• Product knowledge (to be acquired after appointment)
• Well-developed MS office skills (Excel essential)
• Proven experience to manage and track daily, monthly and annual targets

Duties and Responsibilities
Accountabilities:

As an HEC, you will be accountable for:

• Qualifying transfer calls on school leads
• Contacting digital leads
• Performing sales activities (e.g., calls, interviews, events, applications)
• Application to enrolment conversion (student nurturing) (interventions)

Functional and Behavioural Competencies
Behavioural competencies:

• Initiative and responsibility -- Acts on own initiative, makes things happen and accepts responsibility for the results
• Relations and networking - Builds a useful network of contacts and relationships and utilise it to achieve objectives.
• Effective communication - Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.
• Analysis and Judgment - Quickly understands and analyses complex issues and problems; comes up with sound and rational judgments.
• Systematic approach (planning and organising) - Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
• Execution - Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.
• Steadiness -Creates a stable and reassuring work atmosphere; supports and encourages team in difficult times; is firm and reliable.
• Business development and Bottom-line focus - Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability; Focuses on bottom-line results, identifies potential risks and monitors the financial impact of own activities.

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The Position:

• To support all the academic administration functions (including assessment administration, recordkeeping of student data, enrolment functions, etc.) at the campus.

Minimum Requirements
Minimum qualification:

• Grade 12
• Tertiary qualification will be preferable.

Experience:

• At least one years’ administrative experience, preferably in Assessment Administration, in the higher education environment.

Duties and Responsibilities
Responsibilities:

As the Academic Administrator, you will be primarily responsible for the following:

• Provide assessment administration service (Information Systems Administrator only on request)
• Student query handling and resolution
• Assist with administration of enrolment process
• Assist with administration of graduation
• Assist with CAT, RPL or qualification change applications
• Contributes to Atrisk tracking process
• Extended studies contract (Information Systems Certificates only)

Functional and Behavioural Competencies
Functional competencies:

• Proficiency in MS office
• Data capturing
• Detail orientated
• Ethical approach
• Organised and good time management

Behavioural competencies:

• Initiative and responsibility
• Relations and networking
• Influence
• Effective communication
• Professional and technical expertise
• Analysis and judgment
• Systematic approach (planning and organising)
• Execution

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• The Position:
• To ensure and a positive student experience on a campus outside the classroom to ensure that a student is successful in his/her learning and teaching journey 

Minimum Requirements
Minimum qualification:

• At least an honours degree, preferably in management  

Experience:

• Minimum three years of managerial experience in an academic environment
• At least five years’ of service or customer management experience, preferably in higher education environment  

Duties and Responsibilities
Responsibilities:

As the Academic and Student Experience Manager, you will be primarily responsible for the following:

• Student retention - implemented student experience journey (social events, governance, physical and emotional wellness, academic support)
  • Orientation, onboarding and induction
  • Communication
  • Contract management
  • Facilities and venue compliance
  • Support faculty delivery on campus – facilitating lecturer evaluations/student feedback
  • Sponsor engagement
  • Academic support programmes
  • Wellness programmes
  • Employability and work readiness
•  Student resource enablement 
•  Student compliance with institutional policies
• Events management (e.g., graduation event management, career fairs)
• Facilitate campus disciplinary process / Chair of student disciplinary committee (incl. enquiries) 
•  Management 
•  Leadership 
•  Internal and external stakeholder engagement and management/collaboration 

Functional and Behavioural Competencies
Functional competencies:

• MS Office  
• Exposure to / experience with systems
• Project management skills
• Case management and other systems
• SLA management skills / matrix management skills 

Behavioural competencies:

• Initiative and responsibility
• People leadership and development
• Relations and networking
• Influencing
• Effective communication (verbal and written)
• Analysis and judgment / problem solving
• Systematic approach (planning and organising)
• Steadiness (emotional tenacity)