Credit Control Manager at Eduvos

Purpose of the Role:

• To reduce Eduvos debt through the management of the national credit control team and other stakeholders

Minimum Requirements

• Undergraduate qualification in finance or commercial law
• At least five years’ experience in a debt collection management role

Duties and Responsibilities

• Accountable for the performance of the debt collection function in Eduvos
• Debt strategy rollout and implementation – planning, scheduling, monitoring, control, corrective action
• Reporting - regarding all aspects related to the debt collection function
• Collaborate effectively with all finance departments, as well as functional departments and external service providers
• Collaborate with internal stakeholders for resolution of queries
• Feedback to stakeholders on outcome
• Resourcing and capacity management – ensure sufficient debt collection capacity to deliver the required outcomes - people, facilities, and equipme
• Operational efficiency of credit control function – relates to processes, governance, systems, standards, and methodologies
• Talent acquisition, selection, onboarding
• Individual performance - role clarity and objectives; reviews; feedback; corrective actions
• Skill levels - training & development
• Culture and climate
• Remuneration – input into decisions
• Stakeholder management
• Functional and Behavioural Competencies

Functional Competencies:

• Proficiency in MS Office
• Deep understanding of credit management systems
• Depth of know-how related to contractual agreements
• Conflict Management Skills
• Depth of financial analytical skills related to accounts receivables
• Very good understanding of debt collection processes and legal aspects related to it

Behavioural Competencies:

• Initiative and responsibility
• People leadership and development
• Constructive teamwork
• Effective communication (verbal and written)
• Analysis and judgment / problem solving
• Systematic approach (planning and organising)
• Execution
• Steadiness (emotional tenacity)