Job Opportunities at Santam Insurance

What will make you successful in this role?

Key Responsibilities

• Understand and apply the elements of crimes such as fraud, corruption, theft and computer crimes to investigations
• Conduct interviews and compile statements
• Collect, document and analyse relevant evidence
• Draft concise and accurate investigation reports
• Testify and present evidence in a court or at a disciplinary hearing

Qualifications And Experience

• Forensic or Investigation Qualification.
• Investigation experience and/or an understanding of investigation methodology will be advantageous
• 3-7 years knowledge and experience in the investigation of fraud
• Established reputation for integrity, good judgment, fairness and discretion when dealing with people

Knowledge And Skills

• Knowledge and experience in the criminal justice, civil litigation systems and labour law
• Knowledge in case management
• Knowledge of the financial services industry, especially the short term insurance industry would be an advantage.
• Investigation relevant to fraud, theft, corruption
• Conflict management skills
• Excellent communication skills (both verbal and written)
• Computer literate in MS Office package: MS Word, Power point, Internet
• Meticulous attention to detail

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What will make you successful in this role?
 

• Law degree and short term insurance knowledge.
• Minimum 6 years’ related working experience, coupled with 5 years insurance and claims experience (claims and technical).
• Minimum of 5 years team management experience
• The ability to communicate effectively at all levels, both orally and verbally
•  In depth knowledge of drafting and reviewing policy contracts in relation to its application and administration.
•  Understanding of technical and operational requirements of a business.
•  Knowledge of principles of legal interpretation

         Knowledge and Skills

• Customer Service and Management

• Reporting and Administration

• Quality, compliance and accreditation

• Management of employees

• Services and business process knowledge

Qualification and Experience

• Law Degree with 6 to 8 years’ experience or 10 years related experience

Core Competencies

• Cultivates innovation - Stage 3
• Customer focus - Stage 3
• Drives results - Stage 3
• Collaborates - Stage 3
• Being resilient - Stage 3