Fresh Job Openings at Absa Group Limited (Absa)

Job Description

• Customer service: Deliver customer service at first point of contact 
• Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing 
• Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management 
• Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer. 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Description

Key Responsibilities and Accountabilities:

Strategic Partnership Development and Management:

• Identify and evaluate potential strategic partners that align with the institution's mission and business goals.
• Develop strategic partnerships across various segments and sectors.
• Develop, manage and maintain the overall partnership plan across multiple geographies and value streams that seeks to extract value from strategic partnerships.
• Develop and maintain the overarching partnership framework and guiding principles to ultimately shape / inform go / no go payment partnerships decisions in close collaboration with our country ARO businesses.
• Negotiate and finalize mutually beneficial partnership agreements that drive profitable customer growth, product adoption and revenue generation across markets.
• Manage and maintain strong relationships with key partners at all levels, ensuring clear communication, collaboration, and alignment with Absa's business objectives.
• Serve as the primary point of contact for all partnership-related activities and communications.

Market Analysis and Opportunity Identification:

• Conduct thorough market research to identify trends, opportunities, and competitive landscape in the financial services sector across Africa.
• Evaluate emerging technologies and business models that could enhance the institution’s offerings.
• Conduct thorough market research to identify customer needs, preferences, and risk profiles.
• Lead the development and launch of innovative products and services tailored to the specific needs of the target market.
• Collaborate with internal stakeholders in Product, IT, Risk Management, and Marketing to develop and implement new solutions.
• Explore and position partnerships as platforms for competing in non-presence territories.

Commercialization and Performance Management

• Develop and execute comprehensive commercialization strategies to drive awareness, adoption, and usage of Absa's products and services.
• Leverage partner channels and digital marketing platforms to effectively reach the target audience.
• Set clear performance targets for all partnerships across the ARO countries.
• Monitor and assess the performance and impact of existing partnerships, making adjustments as necessary.
• Oversee the performance of teams across the value chain and implement strategies to optimize growth and profitability.

Risk Management and Compliance:

• Ensure the implementation of a robust risk management framework for the business.
• In collaboration with Risk, build a quality credit portfolio that effectively utilizes capital to build sustainable income for the Bank.
• Collaborate with the Risk Management team to implement appropriate risk-based models and collection strategies.
• Ensure all partnership activities comply with relevant regulations and internal policies.
• Continuously monitor and mitigate potential risks associated with reputational risk, fraud, creditworthiness, and data security.
• Ensure all products and services comply with regulatory requirements.

Data Driven Management and Reporting:

• Develop and implement a data-driven approach to business, leveraging customer data and market insights to inform product development, marketing strategies, and risk management practices.
• Analyze key performance indicators (KPIs) to track progress towards achieving business objectives.
• Generate regular reports on the performance of the business, including customer acquisition, revenue generation, and risk metrics.
• Translate data insights into actionable recommendations for continuous improvement.

Team Management and Cross-Functional Collaboration:

• Lead, motivate, and develop partnership specialists at the centre and across markets
• Ensure team members possess the necessary skills and knowledge to achieve business goals.
• Foster a collaborative and results-oriented work environment.
• Delegate tasks effectively and provide ongoing coaching and feedback.
• Collaborate with internal teams, including Product Development, Marketing, Operations, and Legal, to ensure seamless integration and execution of partnership initiatives.
• Work closely with the leadership team to align partnership strategies with overall business objectives.

Education

• Bachelor's Degree: Finance and Investment Management (Required)

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Key Responsibilities:

• Strategic Integration: Embed ESG performance monitoring and reporting within the operational frameworks, aligning with risk management, compliance, and business governance.
• Data Management: Oversee the meticulous collection and validation of ESG data, ensuring the quality and accuracy of reports.
• Best Practices Research: Proactively conduct research to identify and communicate ESG best practices, integrating these insights into the organisation’s operations to drive continuous improvement.
• Stakeholder Engagement: Engage with stakeholders to ensure ESG initiatives are well-received and effectively implemented across shared capabilities.
• Reporting Excellence: Craft and deliver high-quality ESG reports that reflect the organisation’s commitment to sustainability and social responsibility.
• The ideal candidate will possess a deep understanding of ESG principles, advanced analytical and reporting skills, and the ability to convey complex information in a clear and impactful manner. This role is pivotal in steering the organisation towards sustainable practices and transparent ESG disclosures.

Analysis an insights:

• Analytical Reporting: Utilizing data analysis and reporting software to create detailed reports that highlight key ESG metrics and trends.
• Environmental and Social Impact Assessment: Research and embed best practices in measuring the environmental and social impacts of the organisation.
• Data Visualization and Dashboard Creation: Design interactive ESG dashboards that provide insights into sustainability metrics, enabling stakeholders to understand complex data at a glance.
• ESG Tool Development and Integration: Support the integration of ESG software tools that enhance data collection, analysis, and reporting capabilities within the organisation
• Data insight: Harness the value of data to identify opportunities and guide strategic decisions.

Reporting and Interpretation:

• ESG Reporting Strategy: Create a robust framework for collecting, analyzing, and reporting ESG data that aligns with industry standards and stakeholder expectations.
• Advanced Writing Skills: Crafting clear, concise, and impactful reports that communicate complex ESG data and analysis to a variety of stakeholders
• Strategic Reporting: Developing and executing a reporting strategy that aligns with organisational goals and effectively conveys the ESG narrative.
• Stakeholder Communication: Tailoring reports and presentations to the needs of different audiences, ensuring clarity and relevance of the ESG information provided.
• Quality Control: Reviewing and sense-checking reports for accuracy and completeness before dissemination to ensure they meet the highest standards.

Operational Execution:

• ESG Research: Conduct research on ESG best practices to provide strategic support organisation-wide.
• Change Management: Influence and implement significant changes within the scope of accountability, contributing to sustainable growth.
• Proactive Communication: Communicate progress and challenges in tactical delivery plans to stakeholders in a timely manner.
• Issue Anticipation and management: Identify potential strategy and practice issues, proactively formulating solutions.
• Legislative Compliance: Review and manage reporting practices to meet legislative standards, implementing improvements as needed.
• Regulatory Adaptation: Stay current with ESG regulations, adjusting reporting practices to ensure compliance and risk mitigation.

Risk and Compliance:

• Governance Oversight: Fulfill governance activities, including risk management and compliance reporting.
• Assurance: Guiding and managing the assurance process for ESG reporting.

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)