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  • Posted: Jun 5, 2024
    Deadline: Not specified
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  • Dis-Chem Pharmacies is the leading Pharmaceutical retailer in South-Africa. Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today the group is still privately owned and run by the original founders. Dis-Chem has been rated as the country's best pharmacy chain by Professional Management Review, and has also bee...
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    Store Driver - Paarl

    Job Description

    • Dis-Chem Pharmacies require a Store Driver for store in Paarl Mall, Paarl. You will be responsible for delivering goods to customers in a timely, productive and professional manner.

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric
    • Driver’s license
    • Willing and able to work retail hours and/or shifts

    Advantageous:

    • Previous experience in a similar role

    Job Description:

    • Safely transport products to customer locations in a timely, safe and courteous manner
    • Be open to learning the various dispatch functions
    • Ensure the correct products are delivered to the correct customer within the specified time
    • Ensure that fridge line deliveries are prioritised and transported using cooler boxes and cold packs
    • Use the shortest and most efficient route to the customer, and back to the store
    • Return back to the store immediately after delivery, so the vehicle can be utilised for a second or third delivery
    • Ensure that after completion of delivery, that the vehicle is repacked to prevent boxes from falling and damaging the stock or vehicle
    • Be fully accountable for all damages and losses through the delivery process
    • Provide special care when delivering fragile and hazardous products
    • Comply with minimum standards of efficiency and accuracy, in order to meet company standards
    • Follow delivery/pickup instructions from manager
    • Ensure that all collections/store returns / inter-branches are correctly checked, signed for and returned to the receiving area
    • Ensure all delivery paperwork is signed upon delivery
    • Ensure to have the correct names and addresses of customers
    • Ensure all invoices recorded on the delivery log sheet, are available and correctly recorded
    • Ensure all invoices are signed in the correct manner and to report any discrepancies to the relevant manager
    • Comply with the company vehicle policy at all times
    • Complete and maintain an accurate vehicle logbook
    • Process payments on all transactions via EFT and cash
    • Ensure that the vehicle is never unattended during the delivery process
    • Ensure the vehicle is clean and washed
    • Inspect the vehicle for any defects and safe operating conditions before, during and after trips; and report any concerns to the manager
    • Report on all accidents and incidents involving drivers or company equipment
    • Adhere to the road traffic rules and regulations as per the National Road Traffic Act
    • Be responsible for any traffic fines allocated to the vehicle you drive
    • Create effective and efficient relationships with internal and external customers to improve operating efficiencies
    • Establish long-term customer relationship through prompt and courteous service
    • Ensure professional behaviour when dealing with customers
    • Report customer complaints, compliments, requests to management, and provide feedback

    Competencies:

    Essential:

    • Strong command of the English language
    • Presentable
    • Effective engagement with customers, management and staff
    • Trustworthy and honest
    • Time management

    Advantageous:

    • Bilingual
    • Report bad/suspicious behaviour relating to both staff and customers

    Special conditions of employment:

    • Willing and able to work retail hours and/or shifts
    • Willing and able to work outdoors, and in various weather conditions
    • Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
    • Reliable transport and/or reside in close proximity to the store
    • South African citizen
    • Clear credit and criminal records

    go to method of application »

    Locum Clinic Practitioner - Cape Gate - Western Cape

    Job Description

    Dis-Chem is looking for a Qualified Clinic Sister to join their team in Cape Gate. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

    Minimum Requirements:

    Essential:

    • Grade 12 – Matric
    • Tertiary qualification in General Nursing
    • Degree/Diploma in Midwifery
    • Registered with South African Nursing Council (SANC)
    • Nursing practitioner must obtain BHF registration
    • 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
    • Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

    Advantageous:

    • Minimum 5 years practicing as a Primary Health Care Sister
    • Patient Record System & CKS & Allegra

    Job Description:

    • Perform Clinic Sister duties according to industry regulations and industry best
    • Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
    • Ensure all clinic services are available at the
    • Keep accurate records of patient details, and ensure communication is followed up
    • Ensure that the Clinic is open and operational according to the hours stated in the operational
    • Process claims accurately and timeously according to industry
    • Ensure all stock and equipment in the clinic is in a working condition according to industry
    • Ensure stock is sufficient in the Clinic according to business
    • Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

    Competencies:
    Essential:

    • Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
    • Quarterly CPD training; in-service training with Dis-Chem
    • Strong command of English (written and oral)
    • Understand the financial implications of meeting or not meeting set monthly targets
    • Strong analytical skills relating to monthly clinic statistics and commission
    • Emotional intelligence; entrepreneurial flair; trustworthy and honest
    • Ability to manage team and self; be self-direct and self-motivated
    • Time management

    Advantageous: 

    • Bilingual
    • Knowledge and understanding of the business objectives
    • Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

    Special conditions of employment: 

    • Willing and able to work retail hours
    • Physically fit and healthy to manage a Primary Health Care Clinic
    • Valid driver’s license and own reliable transport
    • South African citizen
    • Clear credit and criminal records

    go to method of application »

    Pharmacist - Night Shift - DC Warehouse - Midrand

    Job Description

    • Dis-Chem Pharmacies require the services of a reputable Pharmacist for their Mosselbay store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric
    • BPharm / equivalent qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Min 2- 3 years experience in Pharmaceutical
    • 2-3 years retail pharmacy experience ( Student/Intern) 
    • Computer literate – MS Office 

    Advantageous:

    • Relevant retail/ FMCG experience
    • Third additional language
    • SAP experience
    • E-scripting experience
    • Registered tutor
    • Unisolv experience

    Duties and Responsibilities:

    • Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
    • Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
    • Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
    • Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
    • Furnishing of information and advice to any person with regard to the use medicine
    • Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
    • The provision of pharmacist-initiated therapy
    • The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
    • The manufacturing of any medicine or scheduled substance, or supervision thereof
    • The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
    • The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
    • The acts specially pertaining to the profession of a pharmacist as prescribed above;
    • The formulation of any medicine for the purposes of registration as a medicine;
    • The distribution of any medicine or scheduled substance;
    • The re-packaging of medicines;
    • The initiation and conducting of pharmaceutical research and development; and
    • The promotion of public health.
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
    • Capture script details accurately and verify patient’s details on the system.
    • Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
    • Provide accurate instructions to the patients regarding the correct use of medicine supplied.
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
    • Advise and assist patients at the dispensary, self-medication counter and front-shop.
    • Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
    • Explain all medical aid costs to patients.
    • Follow through on promises made to customers.
    • Evaluation of disease conditions and referral to in-store health facilities when necessary.
    • Process all paperwork necessary for the accurate submission of claims to medical aids.
    • Correct errors on scripts rejected by medical aid.
    • Ensure authorization of chronic, HIV and AIDS and oncology medication.
    • Maintain customer profiles on the system.
    • Merge profiles locally and Vexall should be notified to merge profiles centrally.
    • Take note of any messages on the customer profile and take suitable action.
    • Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
    • Report on low - / out of stock levels and stock errors to the dispensary manager.
    • Facilitate Bi-annual stock takes.
    • Exercise stock, cash and asset control.
    • Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
    • Housekeeping must be in accordance to Dis-Chem standards.
    • Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
    • Adhere to Health and Safety rules and regulations.
    • Adhere to Dis-Chem Uniform and personal appearance policy

     Competencies:

    Essential:

    • Strong command of the English language and a second language– Read, write and speak
    • Good communication skills, listening
    • Basic dosing and important drug interaction
    • Customer service/focus
    • Supervisor experience, and able to lead by example
    • Ability to train other staff members
    • Conflict management
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office

    Special conditions of employment:

    • Registered with the South African Pharmacy Council
    • Willing and able to work retail hours
    • Controlled room temperature, security, limited space, health and safety, risk stock
    • Physically fit and able to stand for long periods
    • Valid driver’s license and own reliable transport
    • South African citizen
    • MIE Clear credit and criminal records

    go to method of application »

    Trainee Admin Managers - Pietermaritzburg

    Job Description

    Dis-Chem Pharmacies has an opportunity available for Trainee Admin Managers for their Pietermaritzburg region. You will assist in managing, implementing and maintaining company administration policies and procedures, by adhering to group standard operating procedures that ensure the profitably of the store.

    Minimum Requirements:
    Essential:

    • Grade 12/ Matric
    • Minimum of 3 years’ retail experience in the following fields: Receiving, Front shop operations, Customer Service, Human Resource Management and store administration
    • Minimum of 2 year’s management experience of a staff complement of around 8
    • Computer literate – MS Office
    • Willing and able to work retail hours
    • Valid drivers license
    • Own reliable transport

    Advantageous:

    • Financial / Administration /  Retail / Business Management: Diploma/Degree
    • Working knowledge of SAP with regard to operating and utilising retail operation systems

    Job Description:

    • Assist the Store Manager with any reasonable duties in the trading routine and optimising the operations of the store.
    • Assist in managing goods in transit as directed by as per Dis-Chem procedures.
    • Assist in managing the branch shrinkage and consumables expense within store objectives.
    • Continuously report and encourage new loyalty signups.
    • Assist in managing and facilitate human resource processes, submissions and documentation for the entire business unit, in compliance with standard operating procedures.
    • Assist with taking ownership of the workforce management system (KRONOS) within the business units.
    • Ensure the company performance management systems are implemented and executed as directed by company policy.
    • Take control and manage the store cash resources, daily takings.
    • Ensure transaction integrity throughout the branch by effective monitoring, implementation and evaluation of adherence of company internal control procedures.
    • Assist in managing cashier service levels and cashier productivity rates.
    • Assist in managing goods receiving function, direct and indirect credits function within the business unit to include standard operating procedures as well as mentorship, growth performance and development of all staff members forming these functions.
    • Ensure transaction integrity for incoming goods receipts and outgoing returns throughout the business unit by effective monitoring, implementation and evaluation of adherence to company internal control procedures.
    • Assist with budget preparation and maintenance within the store.

    Competencies
    Essential:

    • Store retail admin and management experience, relating to receiving, capturing, till operations, cash office and customer service
    • Strong command of the English language
    • Basic financial skills - GP, mark-up, VAT, etc.
    • Effective interaction with suppliers, management, reps and staff
    • Strong analytical skills and time management

    Advantageous:

    • Basic IR and management training
    • Basic accounting knowledge
    • Portrayal of leadership

    go to method of application »

    Trainee Assistant Managers - Pietermaritzburg

    Dis-Chem Pharmacies has an opportunity available for Trainee Assistant Managers for their Pietermaritzburg Region. You will assist the Store Manager with all operations of the store including managing staff and being responsible for store targets, maintaining inventory by checking the merchandise to determine inventory levels and preparing reports by collecting, analysing and summarising information.

    Minimum Requirements:
    Essential:

    • Grade 12 / Matric
    • Minimum of 5 years’ retail/FMCG experience in all retail departments: Receiving, Admin, Capturing, Till Operations, Cash Office, Sales Floor and Customer Service
    • Minimum of 3 year’s management/supervisory experience
    • Computer literate – MS Office and retail operating systems
    • Willing and able to work retail hours
    • Valid drivers license
    • Own reliable transport

    Advantageous:

    • Relevant retail/FMCG qualification
    • Working knowledge of SAP
    • Basic knowledge and application of human resources and industrial relations

    Job Description:

    • Manage day-to-day human resource administration including, but not limited to, leave, hours of work and scheduling.
    • Manage the performance management process and ensure that personal development plans are adhered to.
    • Manage and ensure all orders are done on a daily basis, no time, and maintain correct stock levels.
    • Manage stock-flow to the floor.
    • Prepare, coordinate and manage stock takes on a biannual basis, in conjunction with the Store Admin Manager and Store Manager.
    • Manage shrinkage.
    • Regulate customer compliments and complaints.
    • Ensure customer requests and complaints are addressed timeously.
    • Ensure all merchandisers adhere to Dis-Chem merchandising standards.
    • Ensure promotional stock and displays are planned, implemented and maintained.
    • Adhere to all labelling, pricing and layout standards, and ensure that merchandisers adhere to these standards.
    • Ensure all store objectives are achieved.

    Competencies
    Essential:

    • Store retail admin and management experience, relating to receiving, admin, capturing, till operations, cash office, stock control, sales floor and customer service
    • Strong command of the English language
    • Basic financial skills - GP, mark-up, VAT, etc.
    • Effective interaction with suppliers, management, reps and staff
    • Strong analytical skills and time management
    • Manage, develop and motivate subordinates
    • Trustworthy and honest 

    Advantageous:

    • Basic IR and management training
    • Basic Accounting knowledge
    • Portrayal of leadership 

    go to method of application »

    Store Cleaner (Fixed Term) - Hermanus

    Dis-Chem Pharmacies requires an experienced Cleaner on a fixed term contract for their store in Cavendish Square, Claremont. You will be responsible to maintain a clean and neat store, by Dis-Chem’s hygienic standards. The areas will include the store floor, stock room, dispensary, admin office and canteen.

    Minimum Requirements…

    Essential:

    • Grade 12 / Matric
    • A minimum of 6 months’ cleaning experience
    • Sound command of the English language
    • Basic customer service
    • Additional language that is area specific
    • Willing and able to work retail hours

    Advantageous:

    • Bilingual
    • Previous retail store cleaning experience

    Job Specification…

    • Provide a daily high standard of hygiene and cleanliness throughout the store, shop floor and communal areas, before the store opens.
    • Develop routines to ensure all areas of the store are maintained to a high standard of cleanliness.
    • Ensure the canteen and restrooms are clean, and stocked with the necessary products at all times.
    • Be available throughout operational hours to clean up as and when required.
    • Ensure correct cleaning products and equipment are used for specific jobs.
    • Ensure the wet floor sign is up and visible at both ends, when cleaning the floor.
    • Be friendly, professional and able to assist customers.
    • Perform duties according to Health and Safety Regulations.

    Competencies

    Essential:

    • Prior cleaning experience
    • Sound command of English (written and oral)
    • Customer service
    • Trustworthy and honest
    • Attention to detail
    • Presentable
    • Be able to take instructions and follow through
    • Time management

    Advantageous:

    • Prior retail store cleaning experience
    • Bilingual

    go to method of application »

    Retail Store Assistant - Baby City Bellville

    Job Description

    Baby City- Bellville store has an opportunity available for a Retail Store Assistant to join the team. The main purpose of this role will be assist with the overall management of the store to ensure, operational and administrative duties are performed as per the standard policy and procedure.

    Minimum Requirements…

    Essential:

    • Grade 12 / Matric
    • Basic computer skills (Word, Excel and Outlook). SAP.
    • Retail experience

    Job Specification…

    • Manage and report all customer complements and complaints to management.
    • Establish a professional relationship with customers.
    • Ensure all customer stock queries are dealt with and resolved.
    • Maintain effective external communication with customers when they require feedback.
    • Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
    • Adhere to the customer turnover per hour rate as per company benchmark.
    • Manage the shorts and overs at the point of sale, including the floats.
    • Manage refund and return transactions.
    • Ensure that back shopping and returned goods are handled correctly.
    • Verify and review deliveries and invoices for total accuracy.
    • Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
    • Manage and control high risk stock
    • Prepare the run reconciliation on a daily basis.
    • Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
    • Maintain effective liaison between relevant parties.
    • Maintain effective document control including but not limited to float, petty cash, cash on hand.

    Competencies

    Essential:

    • Retail administration and operational knowledge
    • Team player, good customer relations
    • Leadership and management skills
    • Trustworthy and honesty
    • Ability to work under pressure
    • Deadline driven

    go to method of application »

    Receiving Manager - Walmer Park - Port Elizabeth

    Job Description

    • Dis-Chem Pharmacies requires a Receiving Manager for their Walmer Park - Port Elizabeth Store. You will be responsible for managing the accurate receiving of incoming goods delivered to the branch, and facilitating the efficient flow of goods to the trading store.

    Minimum Requirements:
    Essential:

    • Grade 12 / Matric
    • Minimum of 3 years’ relevant retail receiving experience
    • Computer literate – MS Office
    • Willing and able to work retail hours 

    Advantageous:

    • 2 years of supervising/managing a staff complement of at least 6
    • Working knowledge of SAP

    Job Description:

    • Ensure the receiving department adhere to:
      • Accurate verifying, scanning and capturing of physical goods receipts for the store in accordance with company policy and SOPs
      • Receiving of all warehouse goods and invoices
      • Prevention and return of all unordered or damaged goods delivered to the store, and accurately complete credit notes for non-acceptance
    • Verify and check deliveries and invoices for total consistency:
      • Goods delivered are in fact the goods invoiced and captured in terms of quantities, variant and condition
      • Ensure deliveries are for the store and that the delivery note and invoice details agree
    • Despatch all returns that are to be uplifted by a supplier on presentation of a pick-up slip in accordance with company policy and SOPs
    • Prepare and log warehouse claims on the warehouse claims system
    • Ensure the flow of stock receipts through receiving is maintained, that deliveries arriving are receipted the same day and sent to the floor
    • Process all returns to suppliers in compliance with company SOPs
    • Ensure the SL02 returns to vendor inventory list and ME2L open return orders agree to each other and the physical good to be returned on hand
    • Follow up with supplier representatives as to the upliftment of supplier returns in order to minimise their balance
    • Oversee and manage return policy: credit note, supplier returns, warehouse credit, and monthly vendor return list
    • Ensure the receiving department:
      • Accurately creates and captures purchase orders for the store, irrespective of source on SAP
      • Capture all goods on warehouse invoices
      • Accurately verify and check invoices
    • Capture (MIRA) all invoices that have been goods received in compliance with operating policies
    • Ensure effective document flow, including capturing and filing
    • Prepare invoice packs for submission to head office in the prescribed manner
    • Execute the warehouse credits process in compliance with the company operating procedure
    • Ensure all physical controls over the goods receiving area are in place and operational
    • Support the Assistant and Store Manager in ensuring the storerooms are in an orderly state
    • Ensure no unauthorised access is granted to the store via the good receiving area
    • Manage and control high-risk stock
    • Mentor and train Receiving/Capturing Clerks and Store Men to ensure their performance meets company standards and continually improves
    • Ensure correct staff scheduling
    • Conduct performance management, staff development and training plans 

    Competencies:
    Essential:

    • Knowledge of receiving operating procedures, administration
    • Strong command of the English language
    • Basic financial skills - GP, mark-up, VAT, etc.
    • Effective interaction with suppliers, management, reps and staff
    • Strong analytical skills
    • Time management
    • Deadline driven

    Advantageous:

    • Operating of the stock rotating system
    • Basic accounting knowledge
    • Portrayal of leadership
    • Bilingual

    Special conditions of employment:

    • Willing and able to work retail hours
    • Able and physically fit to lift and move heavy boxes (­+ 20kg)
    • Valid driver’s license and own reliable transport
    • South African citizen
    • Clear credit and criminal records 

    go to method of application »

    Post Basic Qualified Pharmacist Assistant - Makhado - Limpopo

    Job Description

    • Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Makhado store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:

    • Grade 12 / Matric
    • Basic Pharmacist Assistance qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Working experience on Unisolv
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language and a second language
    • Willing and able to work retail hours 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Duties and Responsibilities:

    • Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
    • Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
    • Assist with re-packaging of medicine
    • Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
    • Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
    • Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
    • Capture script details accurately, and verify patients’ details on the system
    • Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
    • Give accurate instructions to patients regarding the correct use of medicine supplied
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
    • Ensure all medications are checked for accuracy by and signed by a pharmacist
    • Advise and assist patients at the dispensary, self-medication and front-shop
    • Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
    • Explain medical aid costs to patients
    • Provide information to individuals in order to promote health
    • Process all paperwork necessary for the accurate submission of claims to medical aids
    • Correct errors on scripts rejected by medical aid
    • Ensure authorisation of chronic, HIV and AIDS and oncology medication
    • Maintain customer profiles on the system
    • Merge profiles locally and UCS should be notified to merge profiles centrally
    • Take note of any message on the customer profile, and take suitable action
    • Report on low / out of stock levels, and stock errors to the dispensary manager
    • Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
    • Facilitate bi-annual stock takes
    • Exercise stock, cash and asset control

     

    Competencies:

    Essential:

    • English and 2nd language – Read, write and speak
    • Good communication skills, listening
    • Customer service/focus
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office 

    Advantageous:

    • Knowledge of Retail/ FMCG operations
    • 3rd Additional Language
    • Knowledge of or experience in Unisolv, SAP and E-Scripting
    • Drug and family planning, and complementary medicine

    Special conditions of employment:

    • Registered with the South African Pharmacy Council
    • Willing and able to work retail hours
    • Controlled room temperature, security, limited space, health and safety, risk stock
    • Physically fit and able to stand for a long period
    • Valid driver’s license 
    • Clear credit and criminal records

    go to method of application »

    Pharmacist Assistant Basic Qualified - The Pearls - KZN

    Dis-Chem Pharmacies’ The Pearls has an opportunity available for a Pharmacist Assistant Basic Qualified to join the team. The main purpose of this role will equip learners to understand the underlying principles of all of the major areas related to the pharmaceutical environment and promoting the notion of quality lifelong learning. 

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric
    • Life Science and or Physical Science and obtained at least an average of 50%.
    • Basic Pharmacist Assistant Qualification.

    Job Description:

    • The sale of Schedule 1 medicines or scheduled substances;
    • Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist
    • Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist;
    • The re-packaging of medicine;
    • The distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances; and
    • The provision of information to individuals in order to promote health
    • Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
    • Capture patient details accurately and verify the patient’s details on the system.
    • Ensure accurate picking/packing/labeling and checking of medication and be aware of common dosages as well as important drug interactions.
    • Give accurate instructions to the patients regarding the correct use of medicine supplied
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
    • Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.
    • Assist in the sale of Schedule 1 medicines or scheduled substances.
    • Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist.
    • Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist.
    • Assist the re-packaging of medicine.
    • Assist in the distribution and control of stock of Schedule 1 to Schedule 5 medicines or scheduled substances.
    • Advise and assist patients at the dispensary, self-medication counter and front-shop.
    • Follow up with patients regarding script tracking reports as requested by the dispensary manager and follow up appointments.
    • Explain all medical aid costs to patients.

    Competencies

    Essential:

    • Ability to work under pressure
    • English and 2nd language – Read, write and speak
    • Deadline driven

    Advantageous:

    • 3rd Language

    Special conditions of employment:

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport

    go to method of application »

    Pharmacist - White River - Nelspruit

    Job Description

    • Dis-Chem Pharmacies require the services of a reputable Pharmacist for their White River store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric
    • BPharm / equivalent qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Min 2- 3 years experience in Pharmaceutical
    • 2-3 years retail pharmacy experience ( Student/Intern) 
    • Computer literate – MS Office 

    Advantageous:

    • Relevant retail/ FMCG experience
    • Third additional language
    • SAP experience
    • E-scripting experience
    • Registered tutor
    • Unisolv experience

    Duties and Responsibilities:

    • Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
    • Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
    • Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
    • Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
    • Furnishing of information and advice to any person with regard to the use medicine
    • Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
    • The provision of pharmacist-initiated therapy
    • The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
    • The manufacturing of any medicine or scheduled substance, or supervision thereof
    • The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
    • The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
    • The acts specially pertaining to the profession of a pharmacist as prescribed above;
    • The formulation of any medicine for the purposes of registration as a medicine;
    • The distribution of any medicine or scheduled substance;
    • The re-packaging of medicines;
    • The initiation and conducting of pharmaceutical research and development; and
    • The promotion of public health.
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
    • Capture script details accurately and verify patient’s details on the system.
    • Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
    • Provide accurate instructions to the patients regarding the correct use of medicine supplied.
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
    • Advise and assist patients at the dispensary, self-medication counter and front-shop.
    • Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
    • Explain all medical aid costs to patients.
    • Follow through on promises made to customers.
    • Evaluation of disease conditions and referral to in-store health facilities when necessary.
    • Process all paperwork necessary for the accurate submission of claims to medical aids.
    • Correct errors on scripts rejected by medical aid.
    • Ensure authorization of chronic, HIV and AIDS and oncology medication.
    • Maintain customer profiles on the system.
    • Merge profiles locally and Vexall should be notified to merge profiles centrally.
    • Take note of any messages on the customer profile and take suitable action.
    • Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
    • Report on low - / out of stock levels and stock errors to the dispensary manager.
    • Facilitate Bi-annual stock takes.
    • Exercise stock, cash and asset control.
    • Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
    • Housekeeping must be in accordance to Dis-Chem standards.
    • Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
    • Adhere to Health and Safety rules and regulations.
    • Adhere to Dis-Chem Uniform and personal appearance policy

     Competencies:

    Essential:

    • Strong command of the English language and a second language– Read, write and speak
    • Good communication skills, listening
    • Basic dosing and important drug interaction
    • Customer service/focus
    • Supervisor experience, and able to lead by example
    • Ability to train other staff members
    • Conflict management
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Office

    Special conditions of employment:

    • Registered with the South African Pharmacy Council
    • Willing and able to work retail hours
    • Controlled room temperature, security, limited space, health and safety, risk stock
    • Physically fit and able to stand for long periods
    • Valid driver’s license and own reliable transport
    • South African citizen
    • MIE Clear credit and criminal records

    go to method of application »

    Online Picker - Paarl

    Dis-Chem Pharmacies has an exciting opportunity available for an Online Picker for their Paarl Mall store. The main function of the role will be to assist in maintaining the Online Store Click and Collect System effectiveness by efficiently and accurately picking and packing stock in line with Dis-Chem standard operational procedures, requirements and customer needs.

    Minimum Requirements

    Essential:

    • Grade 12 / Matric
    • Minimum of 1-2 years’ experience in a relevant retail environment

    Job Specification

    • Assist Online Administrator in keeping accurate records of all Click and Collect orders received, picked, packed and released to customer.
    • Ensure all orders are correctly picked and packed as per picking slip to avoid any customer discrepancies.
    • Ensure customer orders are ready for collection before the customer visits the store to collect their goods purchased.
    • Execute all purchases based on standard and consistent Dis-Chem operating procedures.
    • Maintain operational standards throughout the picking & packing process.
    • Assist with weighing and shipping of orders.
    • Resolve any customer queries in the fastest most appropriate way possible.
    • Inform management of any customer discrepancies as soon as possible to enhance customer satisfaction.
    • Constantly and actively strive to improve productivity of the department within the store including engagement and retention of customers regarding Click and Collect.

    Competencies

    Essential:

    • Understand best practices related to Click and Collect in-store operations
    • Customer Service driven and focus on quality
    • Exceptional communication and active listening skills
    • Customer service skills
    • Attention to detail
    • Deadline driven
    • Problem solving skills
    • Patient, honest and trustworthy
    • Time management and accountability

    go to method of application »

    Nail Technician - Cape Gate

    Dis-Chem Pharmacies requires an established Nail Technician to be based at their store in Cape Gate. You will be responsible for building your very own clientele base and creating awareness of the various nail treatments that Dis-Chem has to offer.

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric or Senior Certificate 
    • Nail Technician Certificate (gel and acrylic)
    • At least 2 years’ technical experience in a professional beauty/nail salon environment
    • Willing and able to work retail hours

    Job Description:

    • Report on customer compliments and complaints
    • Conduct monthly promotions
    • Ensure monthly treatment and product targets are met
    • Attend training to keep abreast of new products and treatment techniques
    • Ensure new customers complete customer cards
    • Complete and submit accurate monthly reports
    • Adhere to Dis-Chem’s treatment and service payment procedures
    • Manage stock levels according to Dis-Chem procedures – report on short, damaged and expired stock
    • Ensure effective and accurate merchandising or promotions
    • Provide customers with a high standard of nail care and nail painting techniques

    Competencies:

    Essential:

    • Possess general knowledge of nail technology (correct product application techniques) and nail contra-indications for nail treatments
    • Strong command of the English language
    • Be a team player, have good customer relations
    • Trustworthy and honest
    • Be deadline and target driven – daily treatment planning and administration and meet monthly treatment targets

    Advantageous:

    • Bilingual 

    Special conditions of employment:

    • Willing and able to work retail hours
    • Fit and able to perform proper manicures and pedicures
    • Valid driver’s license and own reliable transport, or reside in close proximity to the store
    • South African citizen
    • Clear credit and criminal records 

    go to method of application »

    Health Consultant - Ring Road (New Store)

     

    Dis-Chem Pharmacies' requires the services of reputable Health Consultants specialising in Vitamins and Supplements for their Ring Road store.You will be responsible for effectively promoting and selling Dis-Chem Health Focus products through consistent customer service.

    Minimum Requirements:
    Essential:

    • Grade 12 / Matric 
    • Minimum of 6 months’ sales experience in a Vitamins / Health environment
    • Strong command of the English language
    • Computer literate – MS Office
    • Sound numerical skills
    • Willing and able to work retail hours

    Advantageous:

    • Qualification in BSc Biomedicine and/or BSc Biotechnology, or relevant qualification within the health focus field
    • Sales experience in a retail environment
    • Experience in the health industry (vitamins, supplements or health foods)
    • Fluent in a 2nd language prominently spoken in the area

    Job description:

    • Assist and advise customers, and ensure the highest levels of customer care and service are met
    • Assist with back shopping when requested to do so, to ensure the effective operation of the department and store
    • Keep merchandise displays in the health focus area stocked and faced up
    • Report all price discrepancies to management as they appear
    • Adhere to store layouts within the Health Department
    • Ensure broadsheet items are well displayed, merchandised, promoted and available
    • Implement promotional displays and merchandising material
    • Achieve monthly team, brand and vendor targets
    • Keep abreast with new products and product lines
    • Follow the Health Department’s administrative processes and procedures, including, but not limited to, weekly returns, stock control and monitoring of stock levels

    Competencies:
    Essential:

    • Promotions and personal selling
    • Customer service
    • Strong command of the English language
    • Basic report analysis
    • Team player
    • Time management
    • Honest and trustworthy

     

    Advantageous:

    • Product knowledge and stock control
    • Bilingual

    Special conditions of employment:

    • Willing and able to work retail hours
    • Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
    • Valid driver’s license and own reliable transport
    • South African citizen
    • Clear credit and criminal records

    go to method of application »

    Casual Frontshop Assistant - Langebaan

    Dis- Chem Pharmacies requires a Casual Frontshop Assistant for their Laguna Mall store, to uphold the merchandising standards whilst supporting the customer service at point of sales in accordance with Dis-Chem policies and procedures.

    Essential:

    • Grade 12 – Matric or Senior Certificate
    • 0 – 6 Months Retail work experience  

    Advantageous:

    • 1 Year work experience within Retail  

    Job Description: 

    • Ensure that full ranges of products are on the shelves at all times and neatly presented.
    • Maintain the stock on the shelves to ensure it has not reached its sell by date.
    • Restock merchandise when needed to ensure maximum sales.
    • All out of stock queries from customers must be followed up on, in line with the customer service out of stock list and ensure they are dealt with in a timeous manner.
    • Ensure delivered stock and/ or stock pulled from the storeroom are stored and packed in the correct space.
    • Ensure merchandise displays, labels and pricing are correct at all times and report all price discrepancies to management.
    • Ensure the storeroom organised, neat and tidy.
    • Keep up to date with new product knowledge to effectively assist customers.
    • Assist with restocking of merchandise and supplies when needed to ensure maximum sales.
    • Assist with back shopping when required.
    • All merchandise must be handled carefully to prevent any losses.
    • Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
    • Exchange merchandise for customers and accept returned goods by customers when authorised to do so by the Frontshop Leader.
    • Process all loyalty cards including those of accelerated partners.
    • Ensure cash is placed in the drop safe according to standard operating procedures.
    • Ensure all line voids and price changes are approved and signed by a Frontshop Leader and/ or Retail Store Assistant.
    • Ensure accurate cash flow at all times.
    • Facilitate rotation of stoke on a regular basis and adhere to Dis-Chem stock control procedures.
    • Report low stock levels, items that are out of stock, damaged stock and expired stock to management.
    • Assist with the counting of stock files and general stocktaking.
    • Identify and report damaged and expired stock immediately to management.
    • Assist with the loading and off-loading of stock when needed.
    • Ensure boxes are flattened after unpacking stock and taken to the designated area.
    • Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
    • Report customer compliments and complaints to management.
    • Adhere to the customer turnover per hour rate as per company benchmark.
    • Assist with the training of new and current team members.
    • Ensure that outgoing stock/ items/ scripts are scanned and paid for.
    • Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until they are placed in the drop safe.
    • Report bad and suspicious behaviour for both staff and customers to management.
    • Housekeeping must be in accordance to Dis-Chem standards.
    • Adhere to Dis-Chem Policies and Standard Operating Procedures.
    • Adhere to Health and Safety rules and regulations.
    • Adhere to the Dis-Chem uniform and personal appearance policy

    Competencies:

    Essential:

    • Knowledge of retail operations and administration
    • finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.
    • Comprehending fundamental arithmetic’s like addition, subtraction, multiplication and division.
    • Conveys ideas and facts verbally using language
    • Addresses customer questions in a timely manner
    • Recognises the need for procedures and follows relevant procedures.
    • Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight

    Advantageous:

    • Basic computer skills (Word, Excel, and Outlook), numerical skills. SAP.

    Special conditions of employment:

    • Be able to work retail hours
    • South African citizen
    • MIE, no criminal record and clear credit rating

    go to method of application »

    Beauty Therapist - Blue Route

    Dis-Chem Pharmacies requires an established Beauty Therapist for their store in Blue Route Mall. You will be required to create awareness that Dis-Chem offers a variety of skincare & body treatments in the Dis-Chem Beauty Salons. You will be responsible for contributing to proper client liaison & care when performing treatments.

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric
    • 2 year relevant National or International Certificate or Diploma in Beauty Therapy
    • Minimum of 12 months’ technical/practical experience in a professional beauty salon environment
    • Computer literate
    • Sound numerical skills
    • Willing and able to work retail hours 

    Advantageous:

    • 3 year relevant National or International Certificate or Diploma in Beauty Therapy
    • Minimum of 3 years' technical/practical experience in a professional beauty salon environment

    Job Description:

    • Provide customers with an excellent salon experience
    • Perform facials, waxing, massages, manicures and pedicures in line with Dis-Chem standards
    • Report on, and provide feedback to, customers’ queries, complaints and compliments
    • Keep abreast of new products and treatments/service techniques
    • Manage stock levels according to Dis-Chem Salon’s needs
    • Ensure all relevant equipment is operational and sanitary at all times 

    Competencies:

    Essential:

    • Possess general knowledge of skin anatomy, physiology and contradictions for skin/body treatments
    • Strong command of English (written and oral)
    • Be a team player, have good customer relations
    • Be deadline and target driven

    Advantageous:

    • Soft laser and Bio-Magnetic, microdermabrasion, slimming and spray tan
    • Any laser or additional salon equipment training
    • Bilingual

    Special conditions of employment:

    • Willing and able to work retail hours
    • Willing and able to travel to and from the store
    • Fit and able to perform massage, facial and body treatments
    • South African citizen
    • Clear credit and criminal records

    go to method of application »

    Store Cleaner - Lynwood Lane

    Dis-Chem Pharmacies require an experienced Cleaner for their Lynwood Lane store. You will be responsible to maintain a clean and neat store, by Dis-Chem’s hygienic standards. The areas will include the store floor, stock room, dispensary, admin office and canteen

    Minimum Requirements…

    Essential:

    • Grade 12 / Matric
    • A minimum of 6 months’ cleaning experience
    • Sound command of the English language
    • Basic customer service
    • Additional language that is area specific
    • Willing and able to work retail hours

    Advantageous:

    • Bilingual
    • Previous retail store cleaning experience

    Job Specification…

    • Provide a daily high standard of hygiene and cleanliness throughout the store, shop floor and communal areas, before the store opens.
    • Develop routines to ensure all areas of the store are maintained to a high standard of cleanliness.
    • Ensure the canteen and restrooms are clean, and stocked with the necessary products at all times.
    • Be available throughout operational hours to clean up as and when required.
    • Ensure correct cleaning products and equipment are used for specific jobs.
    • Ensure the wet floor sign is up and visible at both ends, when cleaning the floor.
    • Be friendly, professional and able to assist customers.
    • Perform duties according to Health and Safety Regulations.

    Competencies

    Essential:

    • Prior cleaning experience
    • Sound command of English (written and oral)
    • Customer service
    • Trustworthy and honest
    • Attention to detail
    • Presentable
    • Be able to take instructions and follow through
    • Time management

    Advantageous:

    • Prior retail store cleaning experience
    • Bilingual

    go to method of application »

    Sales Assistant - Baby City Klerksdorp

    Dis-Chem Baby City Klerksdorp store has an opportunity available for two Sales Assistant to join the team. The main purpose of this role will be assist with the overall management of the store to ensure, operational and administrative duties are performed as per the standard policy and procedure.

    Minimum Requirements…

    Essential:

    • Grade 12 / Matric
    • Basic computer skills (Word, Excel and Outlook). SAP.
    • Retail experience

    Job Specification…

    • Manage and report all customer complements and complaints to management.
    • Establish a professional relationship with customers.
    • Ensure all customer stock queries are dealt with and resolved.
    • Maintain effective external communication with customers when they require feedback.
    • Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
    • Adhere to the customer turnover per hour rate as per company benchmark.
    • Manage the shorts and overs at the point of sale, including the floats.
    • Manage refund and return transactions.
    • Ensure that back shopping and returned goods are handled correctly.
    • Verify and review deliveries and invoices for total accuracy.
    • Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
    • Manage and control high risk stock
    • Prepare the run reconciliation on a daily basis.
    • Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
    • Maintain effective liaison between relevant parties.
    • Maintain effective document control including but not limited to float, petty cash, cash on hand.

    Competencies

    Essential:

    • Retail administration and operational knowledge
    • Team player, good customer relations
    • Leadership and management skills
    • Trustworthy and honesty
    • Ability to work under pressure
    • Deadline driven

    Special conditions of employment:

    • South African citizen
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport

    go to method of application »

    Pharmacist - Cornubia - KZN

    Job Description

    Dis-Chem Pharmacies require the services of a reputable Pharmacist for their Cornubia store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric
    • BPharm / equivalent qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Min 2- 3 years experience in Pharmaceutical
    • 2-3 years retail pharmacy experience ( Student/Intern) 
    • Computer literate – MS Office 

    Advantageous:

    • Relevant retail/ FMCG experience
    • Third additional language
    • SAP experience
    • E-scripting experience
    • Registered tutor
    • Unisolv experience

    Duties and Responsibilities:

    • Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
    • Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
    • Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
    • Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
    • Furnishing of information and advice to any person with regard to the use medicine
    • Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
    • The provision of pharmacist-initiated therapy
    • The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
    • The manufacturing of any medicine or scheduled substance, or supervision thereof
    • The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
    • The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
    • The acts specially pertaining to the profession of a pharmacist as prescribed above;
    • The formulation of any medicine for the purposes of registration as a medicine;
    • The distribution of any medicine or scheduled substance;
    • The re-packaging of medicines;
    • The initiation and conducting of pharmaceutical research and development; and
    • The promotion of public health.
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
    • Capture script details accurately and verify patient’s details on the system.
    • Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
    • Provide accurate instructions to the patients regarding the correct use of medicine supplied.
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
    • Advise and assist patients at the dispensary, self-medication counter and front-shop.
    • Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
    • Explain all medical aid costs to patients.
    • Follow through on promises made to customers.
    • Evaluation of disease conditions and referral to in-store health facilities when necessary.
    • Process all paperwork necessary for the accurate submission of claims to medical aids.
    • Correct errors on scripts rejected by medical aid.
    • Ensure authorization of chronic, HIV and AIDS and oncology medication.
    • Maintain customer profiles on the system.
    • Merge profiles locally and Vexall should be notified to merge profiles centrally.
    • Take note of any messages on the customer profile and take suitable action.
    • Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
    • Report on low - / out of stock levels and stock errors to the dispensary manager.
    • Facilitate Bi-annual stock takes.
    • Exercise stock, cash and asset control.
    • Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
    • Housekeeping must be in accordance to Dis-Chem standards.
    • Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
    • Adhere to Health and Safety rules and regulations.
    • Adhere to Dis-Chem Uniform and personal appearance policy

     Competencies:

    Essential:

    • Strong command of the English language and a second language– Read, write and speak
    • Good communication skills, listening
    • Basic dosing and important drug interaction
    • Customer service/focus
    • Supervisor experience, and able to lead by example
    • Ability to train other staff members
    • Conflict management
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Offic

    Special conditions of employment:

    • Registered with the South African Pharmacy Council
    • Willing and able to work retail hours
    • Controlled room temperature, security, limited space, health and safety, risk stock
    • Physically fit and able to stand for long periods
    • Valid driver’s license and own reliable transport
    • South African citizen
    • MIE Clear credit and criminal records

    go to method of application »

    Pharmacist - Bracken Garden

    Job Description

    Dis-Chem Pharmacies require the services of a reputable Pharmacist for their Bracken Garden store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting these needs.

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric
    • BPharm / equivalent qualification
    • Registered with the South African Pharmacy Council (SAPC)
    • Min 2- 3 years experience in Pharmaceutical
    • 2-3 years retail pharmacy experience ( Student/Intern) 
    • Computer literate – MS Office 

    Advantageous:

    • Relevant retail/ FMCG experience
    • Third additional language
    • SAP experience
    • E-scripting experience
    • Registered tutor
    • Unisolv experience

    Duties and Responsibilities:

    • Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
    • Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
    • Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
    • Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
    • Furnishing of information and advice to any person with regard to the use medicine
    • Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
    • The provision of pharmacist-initiated therapy
    • The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
    • The manufacturing of any medicine or scheduled substance, or supervision thereof
    • The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
    • The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
    • The acts specially pertaining to the profession of a pharmacist as prescribed above;
    • The formulation of any medicine for the purposes of registration as a medicine;
    • The distribution of any medicine or scheduled substance;
    • The re-packaging of medicines;
    • The initiation and conducting of pharmaceutical research and development; and
    • The promotion of public health.
    • Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
    • Capture script details accurately and verify patient’s details on the system.
    • Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
    • Provide accurate instructions to the patients regarding the correct use of medicine supplied.
    • Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
    • Advise and assist patients at the dispensary, self-medication counter and front-shop.
    • Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
    • Explain all medical aid costs to patients.
    • Follow through on promises made to customers.
    • Evaluation of disease conditions and referral to in-store health facilities when necessary.
    • Process all paperwork necessary for the accurate submission of claims to medical aids.
    • Correct errors on scripts rejected by medical aid.
    • Ensure authorization of chronic, HIV and AIDS and oncology medication.
    • Maintain customer profiles on the system.
    • Merge profiles locally and Vexall should be notified to merge profiles centrally.
    • Take note of any messages on the customer profile and take suitable action.
    • Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
    • Report on low - / out of stock levels and stock errors to the dispensary manager.
    • Facilitate Bi-annual stock takes.
    • Exercise stock, cash and asset control.
    • Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
    • Housekeeping must be in accordance to Dis-Chem standards.
    • Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
    • Adhere to Health and Safety rules and regulations.
    • Adhere to Dis-Chem Uniform and personal appearance policy

     Competencies:

    Essential:

    • Strong command of the English language and a second language– Read, write and speak
    • Good communication skills, listening
    • Basic dosing and important drug interaction
    • Customer service/focus
    • Supervisor experience, and able to lead by example
    • Ability to train other staff members
    • Conflict management
    • Strong attention to detail
    • Sound numerical skills
    • Problem-solving
    • Team player
    • Trustworthy and honest
    • Time management
    • Able to deal with pressure
    • Computer literate – MS Offic

    Special conditions of employment:

    • Registered with the South African Pharmacy Council
    • Willing and able to work retail hours
    • Controlled room temperature, security, limited space, health and safety, risk stock
    • Physically fit and able to stand for long periods
    • Valid driver’s license and own reliable transport
    • South African citizen
    • MIE Clear credit and criminal records

    go to method of application »

    Locum Clinic Practitioner - Worcester - Western Cape

    Job Description

    Dis-Chem is looking for a Qualified Clinic Sister to join their team in Worcester. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

    Minimum Requirements:

    Essential:

    • Grade 12 – Matric
    • Tertiary qualification in General Nursing
    • Degree/Diploma in Midwifery
    • Registered with South African Nursing Council (SANC)
    • Nursing practitioner must obtain BHF registration
    • 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
    • Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

    Advantageous:

    • Minimum 5 years practicing as a Primary Health Care Sister
    • Patient Record System & CKS & Allegra

    Job Description:

    • Perform Clinic Sister duties according to industry regulations and industry best
    • Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
    • Ensure all clinic services are available at the
    • Keep accurate records of patient details, and ensure communication is followed up
    • Ensure that the Clinic is open and operational according to the hours stated in the operational
    • Process claims accurately and timeously according to industry
    • Ensure all stock and equipment in the clinic is in a working condition according to industry
    • Ensure stock is sufficient in the Clinic according to business
    • Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

    Competencies:
    Essential:

    • Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
    • Quarterly CPD training; in-service training with Dis-Chem
    • Strong command of English (written and oral)
    • Understand the financial implications of meeting or not meeting set monthly targets
    • Strong analytical skills relating to monthly clinic statistics and commission
    • Emotional intelligence; entrepreneurial flair; trustworthy and honest
    • Ability to manage team and self; be self-direct and self-motivated
    • Time management

    Advantageous: 

    • Bilingual
    • Knowledge and understanding of the business objectives
    • Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

    Special conditions of employment: 

    • Willing and able to work retail hours
    • Physically fit and healthy to manage a Primary Health Care Clinic
    • Valid driver’s license and own reliable transport
    • South African citizen
    • Clear credit and criminal records

    go to method of application »

    Locum Clinic Practitioner - Paarl - Western Cape

    Job Description

    Dis-Chem is looking for a Qualified Clinic Sister to join their team in paarl. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

    Minimum Requirements:

    Essential:

    • Grade 12 – Matric
    • Tertiary qualification in General Nursing
    • Degree/Diploma in Midwifery
    • Registered with South African Nursing Council (SANC)
    • Nursing practitioner must obtain BHF registration
    • 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
    • Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

    Advantageous:

    • Minimum 5 years practicing as a Primary Health Care Sister
    • Patient Record System & CKS & Allegra

    Job Description:

    • Perform Clinic Sister duties according to industry regulations and industry best
    • Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
    • Ensure all clinic services are available at the
    • Keep accurate records of patient details, and ensure communication is followed up
    • Ensure that the Clinic is open and operational according to the hours stated in the operational
    • Process claims accurately and timeously according to industry
    • Ensure all stock and equipment in the clinic is in a working condition according to industry
    • Ensure stock is sufficient in the Clinic according to business
    • Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

    Competencies:
    Essential:

    • Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
    • Quarterly CPD training; in-service training with Dis-Chem
    • Strong command of English (written and oral)
    • Understand the financial implications of meeting or not meeting set monthly targets
    • Strong analytical skills relating to monthly clinic statistics and commission
    • Emotional intelligence; entrepreneurial flair; trustworthy and honest
    • Ability to manage team and self; be self-direct and self-motivated
    • Time management

    Advantageous: 

    • Bilingual
    • Knowledge and understanding of the business objectives
    • Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

    Special conditions of employment: 

    • Willing and able to work retail hours
    • Physically fit and healthy to manage a Primary Health Care Clinic
    • Valid driver’s license and own reliable transport
    • South African citizen
    • Clear credit and criminal records

    go to method of application »

    Clinic Practitioner - Northgate

    Job Description

    Dis-Chem is looking for a Qualified Clinic Sister to join their team in Northgate. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

    Minimum Requirements:

    Essential:

    • Grade 12 – Matric
    • Tertiary qualification in General Nursing
    • Degree/Diploma in Midwifery
    • Registered with South African Nursing Council (SANC)
    • Nursing practitioner must obtain BHF registration
    • 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
    • Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

    Advantageous:

    • Minimum 5 years practicing as a Primary Health Care Sister
    • Patient Record System & CKS & Allegra

    Job Description:

    • Perform Clinic Sister duties according to industry regulations and industry best
    • Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
    • Ensure all clinic services are available at the
    • Keep accurate records of patient details, and ensure communication is followed up
    • Ensure that the Clinic is open and operational according to the hours stated in the operational
    • Process claims accurately and timeously according to industry
    • Ensure all stock and equipment in the clinic is in a working condition according to industry
    • Ensure stock is sufficient in the Clinic according to business
    • Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

    Competencies:
    Essential:

    • Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
    • Quarterly CPD training; in-service training with Dis-Chem
    • Strong command of English (written and oral)
    • Understand the financial implications of meeting or not meeting set monthly targets
    • Strong analytical skills relating to monthly clinic statistics and commission
    • Emotional intelligence; entrepreneurial flair; trustworthy and honest
    • Ability to manage team and self; be self-direct and self-motivated
    • Time management

    Advantageous: 

    • Bilingual
    • Knowledge and understanding of the business objectives
    • Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

    Special conditions of employment: 

    • Willing and able to work retail hours
    • Physically fit and healthy to manage a Primary Health Care Clinic
    • Valid driver’s license and own reliable transport
    • South African citizen
    • Clear credit and criminal records

    go to method of application »

    Clinic Practitioner - Heathway - Johannesburg

    Job Description

    Dis-Chem is looking for a Qualified Clinic Sister to join their team in Heathway. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

    Minimum Requirements:

    Essential:

    • Grade 12 – Matric
    • Tertiary qualification in General Nursing
    • Degree/Diploma in Midwifery
    • Registered with South African Nursing Council (SANC)
    • Nursing practitioner must obtain BHF registration
    • 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
    • Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

    Advantageous:

    • Minimum 5 years practicing as a Primary Health Care Sister
    • Patient Record System & CKS & Allegra

    Job Description:

    • Perform Clinic Sister duties according to industry regulations and industry best
    • Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
    • Ensure all clinic services are available at the
    • Keep accurate records of patient details, and ensure communication is followed up
    • Ensure that the Clinic is open and operational according to the hours stated in the operational
    • Process claims accurately and timeously according to industry
    • Ensure all stock and equipment in the clinic is in a working condition according to industry
    • Ensure stock is sufficient in the Clinic according to business
    • Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

    Competencies:
    Essential:

    • Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
    • Quarterly CPD training; in-service training with Dis-Chem
    • Strong command of English (written and oral)
    • Understand the financial implications of meeting or not meeting set monthly targets
    • Strong analytical skills relating to monthly clinic statistics and commission
    • Emotional intelligence; entrepreneurial flair; trustworthy and honest
    • Ability to manage team and self; be self-direct and self-motivated
    • Time management

    Advantageous: 

    • Bilingual
    • Knowledge and understanding of the business objectives
    • Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

    Special conditions of employment: 

    • Willing and able to work retail hours
    • Physically fit and healthy to manage a Primary Health Care Clinic
    • Valid driver’s license and own reliable transport
    • South African citizen
    • Clear credit and criminal records

    go to method of application »

    Store Driver (Motorbike) - Linksfield

    Dis-Chem Pharmacies require a Motorbike Driver for their Linksfield Store. You will be responsible for delivering goods to customers in a timely, productive and professional manner

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric
    • Valid driver’s license (code A1)
    • Willing and able to work retail hours and/or shifts

    Advantageous:

    • Previous experience in a similar role

     

    Job Description:

    • Safely transport products to customer locations in a timely, safe and courteous manner
    • Be open to learning the various dispatch functions
    • Ensure the correct products are delivered to the correct customer within the specified time
    • Ensure that fridge line deliveries are prioritised and transported using cooler boxes and cold packs
    • Use the shortest and most efficient route to the customer, and back to the store
    • Return back to the store immediately after delivery, so the vehicle can be utilised for a second or third delivery
    • Ensure that after completion of delivery, that the vehicle is repacked to prevent boxes from falling and damaging the stock or vehicle
    • Be fully accountable for all damages and losses through the delivery process
    • Provide special care when delivering fragile and hazardous products
    • Comply with minimum standards of efficiency and accuracy, in order to meet company standards
    • Follow delivery/pickup instructions from manager
    • Ensure that all collections/store returns / inter-branches are correctly checked, signed for and returned to the receiving area
    • Ensure all delivery paperwork is signed upon delivery
    • Ensure to have the correct names and addresses of customers
    • Ensure all invoices recorded on the delivery log sheet, are available and correctly recorded
    • Ensure all invoices are signed in the correct manner and to report any discrepancies to the relevant manager
    • Comply with the company vehicle policy at all times
    • Complete and maintain an accurate vehicle logbook
    • Process payments on all transactions via EFT and cash
    • Ensure that the vehicle is never unattended during the delivery process
    • Ensure the vehicle is clean and washed
    • Inspect the vehicle for any defects and safe operating conditions before, during and after trips; and report any concerns to the manager
    • Report on all accidents and incidents involving drivers or company equipment
    • Adhere to the road traffic rules and regulations as per the National Road Traffic Act
    • Be responsible for any traffic fines allocated to the vehicle you drive
    • Create effective and efficient relationships with internal and external customers to improve operating efficiencies
    • Establish long-term customer relationship through prompt and courteous service
    • Ensure professional behaviour when dealing with customers
    • Report customer complaints, compliments, requests to management, and provide feedback

    Competencies:

    Essential:

    • Strong command of the English language
    • Presentable
    • Effective engagement with customers, management and staff
    • Trustworthy and honest
    • Time management

    Advantageous:

    • Bilingual
    • Report bad/suspicious behaviour relating to both staff and customers

    Special conditions of employment:

    • Willing and able to work retail hours and/or shifts
    • Willing and able to work outdoors, and in various weather conditions
    • Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
    • Valid driver’s licence (code A1)
    • Reliable transport and/or reside in close proximity to the store
    • South African citizen
    • Clear credit and criminal records

    go to method of application »

    Merchandiser - Victory Park

    Dis-Chem Pharmacies requires a Merchandiser for their Victory Park store in Randburg. You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric
    • Up to 6 months’ retail experience
    • Computer literate – MS Office
    • Willing and able to work retail hours

    Advantageous:

    • At least 1 year retail experience

    Job Description:

    • Restock merchandise as needed to ensure maximum sales
    • Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
    • Ensure stock on shelves has not reached sell-by date
    • Ensure the full range of products is on the shelves at all times
    • Facilitate rotation of stock on a regular, FIFO basis
    • Report low stock levels, out-of-stock items, damaged stock and expired stock to management
    • Assist with counting of stock files and general stocktaking
    • Adhere to Dis-Chem’s operating standards, store layout and planograms
    • Ensure boxes are flattened after unpacking stock, and taken to the designated area
    • Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
    • Report all price discrepancies to management
    • Keep abreast of current and new products
    • Ensure merchandising displays are built, faced up, stocked and maintained
    • Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
    • Assist with loading and off-loading of stock
    • Ensure items without barcodes are clearly marked
    • Assist with back shopping
    • Assist in training of new staff
    • Provide friendly, helpful and courteous assistance and advice to all customers
    • Ensure all out of stock queries from customers are followed up with the customer service out of stock list
    • Ensure all customer stock queries are dealt with and resolved
    • Ensure the correct uniform and badge are worn at all times
    • Minimise any losses by handling all merchandise carefully
    • Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

    Competencies:

    Essential:

    • Strong command of the English language
    • Presentable
    • Effective engagement with customers, management and staff
    • Trustworthy and honest
    • Time management

    Advantageous:

    • Bilingual
    • Knowledge of merchandising standards and the FMCG industry
    • Product and category knowledge
    • Ability to analyse ZMORE reports for ordering and stock taking
    • Report bad/suspicious behaviour relating to both staff and customers

    Special conditions of employment: 

    • Willing and able to work retail hours
    • Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
    • Reliable transport and/or reside in close proximity to the store
    • South African citizen
    • Clear credit and criminal records

    go to method of application »

    Clinic Receptionist - Table View

    Dis-Chem Pharmacies’ in Table View has an opportunity available for a Clinic Receptionist to join the team. The main purpose of this role will be to attend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the clinic and support the delivery of quality patient care.

    Minimum Requirements:

    Essential:

    • Grade 12 / Matric

    Job Description:

    • Register patients according to established standards.
    • Assists patients in completing necessary medical forms including medical insurances.
    • Monitor and maintain the clinical equipment, stationery and medication required.
    • Inform patients of clinic procedures and manages patient’s records.
    • Open new patient files according to standard procedures.
    • Ensure patient information is correct.
    • Process medical aid payments.
    • Move patients through appoints as scheduled.
    • Obtain medical reports if required.
    • Ensure the reception area is clean and maintained to safeguard the patient’s privacy and confidentiality.
    • Answer all incoming calls within a reasonable time according to Dis-Chem standards.
    • Use proper telephone etiquette when speaking with patients over the phone.
    • Give relevant and accurate information to callers regarding their requests, questions or concerns.
    • Ensure to take down caller details on all calls that come through to the switchboard for the third time and email the relevant staff.
    • Ensure you are taking the correct message from the callers – repeat the message to the caller for confirmation.
    • Take extra care when taking caller contact details – repeat the details to the caller for confirmation.
    • Ask the caller adequate question to ensure the correct message is transferred.
    • Ensure that messages or calls get transferred to the correct person at all times.
    • Assist walk-in guests in reaching staff for in regard to meetings and/ or deliveries.
    • Provide customers with area codes, work telephone numbers and other relevant information when requested.
    • Ensure customers, guest and callers receive relevant feedback, within good time, regarding queries.
    • Helps patients in distress by responding to emergencies.
    • Advice and assist patients regarding medical aid authorization procedures.
    • Follow up with patients regarding any feedback requested.

    Competencies

    Essential:

    • Ability to work under pressure
    • Deadline driven
    • Follow and give oral and written instructions

    Advantageous:

    • N/A

    Special conditions of employment:

    • South African citizen 
    • Dedicated workstation – Sit at desk most of the day
    • MIE, clear criminal and credit
    • Driver’s license and/or own reliable transport

    Method of Application

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