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  • Posted: Oct 21, 2024
    Deadline: Not specified
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  • Established in 1984, ACDC Dynamics is the leading manufacturer, importer and distributor of quality products in the electrical, electronics, pumps and tools industries. Employing over 700 staff, ACDC Dynamics has its Head Office in Edenvale, Johannesburg with branches in Germiston, Cape Town, Pinetown and Riverhorse in KZN.
    Read more about this company

     

    Key Accounts Associate - Potchefstroom (North West)

    Description

    • ACDC Dynamics a leading manufacturer, importer and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and Dynamic Key Account Associate. The Key Account Associate is assigned a set group of customers.
    • Where the individual is tasked to maintain and develop a business orientated relationship. By taking ownership of the accounts, improving ACDC Dynamics interest in the allocated customer base and facilitating the sales process between ACDC Dynamics and the customer. Through the interactions with the clientele achieve agreed upon targets and implement ACDC Dynamics business initiatives.

    PURPOSE OF THE ROLE:

    • Getting the “sale” using various customer sales methods. Forecasting sales, developing “out of the box” sales strategies/models and evaluating their effectiveness. Evaluating customers skills, needs and building productive long- lasting relationships.
    • Maintain accurate and complete customer account information.

    RESPONSIBILITIES:

    • Understanding of the marketplace relative to product offering and client base demographics
    • Searching for and capitalizing on new product opportunities positioning and branding for the respective product range in client stores
    • Together with respective Brand or Category managers, developing product launch programs as well as formulation of customer days or product awareness campaigns within the client portfolio
    • Liaising with Senior Management and ensuring that sales targets are met
    • Analysing current marketplace and ensuring feedback is given regarding important market and competitive information
    • Training clients on products as and when required
    • Executing sales strategies
    • Generating new leads and developing existing customers
    • Responding to customer enquiries
    • Achieving high sales targets and goals
    • Building new business relationships using existing industry contacts
    • When required, giving sales presentations to various levels of audiences
    • Managing employer’s expectations, client relationships and providing these with excellent service and support
    • Providing feedback regarding suggestions for improvement and market research
    • Ability to deal with and respond to high volumes of emails
    • As and when required, liaising with any business partner regarding exhibitions/ customers’ day etc of any type with reference to ACDC Dynamics and attends these events and or arranging these events
    • Quotation formulation and follow up of these
    • Attending Sales Meetings and providing the necessary information/ statistics etc
    • Planning as well as submission of weekly calls and reporting on weekly activities
    • Customer account maintenance
    • Attending of ad hoc training sessions
    • Saturday work will be required as per published roster
    • Find and capitalise on new product opportunities and possible turnkey projects by positioning the brand of ACDC in these customers.
    • Managing employer’s expectations, client relationships with exceptional customer service and support.
    • Compile accurate and precise calendar entries with a briefing on what transpired during sales calls

    KPI’s

    • Meet monthly targets set by company
    • Update CTC reports weekly
    • Call on assigned customers base with 8 constructive calls daily
    • Product introduction to client two samples per week. Samples needs to be cycled weekly
    • Housekeeping of customers account inclusive of ACDC Branding
    • Rotate entire customer base within a four-week cycle

    Requirements

    • Experience and or knowledge in an Electrical manufacturing/sales environment
    • An Electrical or similar technical qualification will be advantageous.
    • 3 to 5 years in related sales role
    • Technical product knowledge of our products will be preferable
    • Proven marketing and sales competencies and ability to analyse market and set new strategy
    • Ability to establish new markets/ establish new business relationships and train clients on products
       

    go to method of application »

    Driver - Potchefstroom (North West)

    Description

    • ACDC Dynamics a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and Dynamic Driver for our head office in Edenvale.

    Purpose of the Role

    • To provide secure and timely driving services to transport goods ensuring excellent customer service.

    Key Performance Areas

    • Maintain a professional and respectful behaviour towards ACDC Staff, Clients, and Customers
    • Act with integrity always
    • Delivery/ Collection of orders and any other driver related tasks deemed necessary by management
    • Maintain vehicles according to company requirements
    • Maintain a trip logbook and ensuring it is up to date
    • Ensure Company vehicle is always clean
    • Comply with all road traffic and driving regulations
    • Plan route, for effective and efficient service delivery
    • Checking all orders are correct in terms of the delivery note, when leaving the premises of ACDC and when arriving at the delivery address
    • Efficiently and effectively dispatching of orders

    Requirements

    • Matric
    • 4 years Driving experience.
    • Must have a valid PDP and Code 10 license
    • Attire - Neat and presentable
    • Excellent driving record
    • Honest, Reliable and Responsible individual
    • Good communication skills
    • Navigation skills
    • Customer Service skills
    • Time management and problem-solving skills
    • Knowledge of safety regulations and traffic laws
       

    go to method of application »

    Floor Assistant - Centurion (Centurion)

    Description

    • We are seeking an enthusiastic and customer-focused Retail Floor Assistant to join our team. The ideal candidate will assist customers on the floor, ensure the store is well-maintained, and support the overall operations of the retail environment. This role requires excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service

    Key Responsibilities:

    • Customer Assistance
    • Greet and assist customers in a friendly and professional manner.
    • Provide product information and guidance to customers to help them make informed purchasing decisions.
    • Handle customer inquiries and resolve any issues promptly.
    • Sales Support
    • Support the sales team in achieving store targets and goals.
    • Assist in setting up product displays and ensuring they are visually appealing.
    • Keep the sales floor organized, clean, and stocked with products.
    • Inventory Management
    • Assist with receiving, unpacking, and organizing inventory.
    • Conduct regular stock checks and report discrepancies to the management.
    • Ensure products are correctly priced and labeled.
    • Store Maintenance
    • Maintain the cleanliness and tidiness of the store, including shelves, counters, and displays.
    • Ensure that health and safety standards are adhered to within the store environment

    Requirements

    • 2 – 4 years’ experience
    • Computer Literate
    • Attention to detail
    • Exceptional Customer Service
    • Matric/ Grade 12 (NSC)
    • Tertiary Qualification is advantageous
    • A minimum of 2 – 4 years’ experience

    go to method of application »

    Counter Sales (Milnertin/Century City)

    Description

    • ACDC Dynamics, is seeking a motivated and customer-focused Counter Salesman to join our team. This position is based at our ACDC Express retail store in Richmond Park - Western Cape and plays a crucial role in providing excellent service and support to our customers.

    Key Responsibilities:

    • Greeting customers and taking orders
    • Possessing excellent product knowledge to inform and increase sales
    • Following up on orders to prevent delay and frustration
    • Ensuring a clean and tidy counter
    • Ensuring that each customer leaves the store satisfied
    • Assist all customers at the counter with their queries
    • Must treat all the customers with respect and courtesy
    • Counter Sales which will include Quotations & Queries
    • Must come from an Electrical Background
    • Maintaining own Back Order Report
    • Maintain good Time Management
    • Ensuring that Specials and Brochures are up to date that are on the Trade Counter
    • Additional responsibilities deemed necessary by Management
    • See to all telephonic sales quotations and queries
    • Load / Capture all sales orders and quotations on the computer system
    • Manage all back orders on all the above entered orders and follow up regularly
    • Advise customers of stock availability
    • Regularly monitor all quotes given
    • Assist when and where needed

    Requirements
    Skills & Experience

    • 2 – 4 years’ experience
    • Computer Literate
    • Attention to detail
    • Exceptional Customer Service
    • Electrical Background

    Requirements

    • Matric/ Grade 12 (NSC)
    • Tertiary Qualification is advantageous
    • A minimum of 2 – 4 years’ experience

    go to method of application »

    Security Checker - Potchefstroom (North West)

    Description

    • ACDC Dynamics a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and dynamic Retail Security Checker to contribute to our company’s objectives.

    Purpose of the Role

    • We are searching for a reliable, trustworthy Retail Security Checker to join our Retail Store.  Your responsibilities include checking customers purchases when exiting the store, monitoring the store, reporting irregularities, answering queries, assisting customers and staff, and maintaining order at all times.

    Key Performance Areas

    • Checking parcels slips to purchases
    • Patrolling and monitoring premises to detect any irregularities, which may include suspicious behavior or security breaches
    • Keeping calm when alarms are triggered and escorting people to safety or apprehending the guilty parties
    • Responding to calls for help and contacting the fire department or law enforcement if required
    • Assisting during emergencies, ensuring minimal injury to people and damage to property.
    • Following orders and working as part of a team to ensure the safety of staff and customers
    • Undertaking all tasks with the utmost integrity and professionalism

    Requirements

    • High school diploma
    • A clean criminal record
    • A relevant license and certification
    • Physical fitness, strength, and mental agility
    • Previous security experience would be advantageous
    • Excellent observation skills
    • Ability to remain calm and focused under pressure
       

    Method of Application

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