Fresh Jobs at AIG

Responsibilities:

• Receive approaches from uninsured and insured third parties, acknowledge receipt.
• Register and validate third party only claims.
• Assess and confirm merits of the claims.
• Request quantum/ outstanding documents from the third party if applicable.
• Decide if claim is payable based on documentation provided.
• Appoint assessor based on claim specification.
• Provide updates to third party and insured/broker.
• Review assessment and draft offer for third party
• Negotiate fair offer with third party.
• Send offer and facilitate settlement of signed offer.
• Close files once settled.
• Record savings on spreadsheet
• Maintain relationship with assessors, other insurers and broker/insureds(Litigation)
• Receive Summons and acknowledge receipt.
• Verify legitimacy of claim
• Review summons and decide on action.
• Appoint attorney based on summon’ s specification.
• Provide attorney with instruction and documents.
• Follow up with attorney.
• Guide attorney on acceptable offer and parameters of negotiating.
• Settle attorney fees based on acceptable fee scale.
• Negotiate with attorneys on fees based on settlements.
• Maintain relationship with attorneys and investigators.

Skills

• Negotiation Skills
• Conflict resolution skills
• Math Skills
• Good Communication Skills
• Interpersonal Skills

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Operations & Governance Support

• Support the ERM function across all risk types.
• Collaborate with stakeholders (including risk champions) to support a culture of risk awareness and reporting.
• Perform risk identification, assessment and management across the business through the development and use of risk tools such as Risk registers, risk surveys, KRIs, RCSAs, root cause analysis on Risk Events, etc.
• Perform challenge and review of business output, including, but not limited to, ORSA.
• Attendance and participation at forums and committees where it is appropriate for ERM to attend, follow up and delivery of actions timeously in a thorough manner.
• Develop and maintain comprehensive risk reporting, including use of risk management systems and data visualization tools.
• Support the CRO in ensuring that cluster reporting is timely, accurate and covers all relevant elements of the framework to Management and external parties providing the adequate comprehensive view exposure of the organization. Perform research of best practice and incorporate into processes by collaborating with stakeholders.
• Co-ordinate and assist in facilitating the ORSA process.
• Ensure that the Risk Management Frameworks remain fit for purpose and are aligned with Global AIG and international standards and best practices.
• Support the effective operation of the governance bodies and produce all regular and ad-hoc reporting from ERM for the relevant governance bodies (e.g. Exco), regulators, and other key stakeholders.
• Support the Combined Assurance Forum (CAF), by preparing the ERM submission, collating submissions from the other assurance providers and preparing accurate minutes thereof. Communicate with all stakeholders and manage delivery of actions.
• Support the build-up of ERM’s body of knowledge
• Maintain the structure to documents and records
• Liaise with the appropriate counterparties on ERM Systems and Data ensuring their quality, fitness, and governance.
• Perform risk training with stakeholders

Experience & Qualifications Required

• Knowledge and practical experience of Financial Services (non-life insurance preferred).
• Degree in a relevant subject (risk management / insurance / accounting, etc)
• Interest in all risk types (insurance, operational, market risks)
• Strong working knowledge of Microsoft office including MS Excel, Word, PowerPoint, SharePoint, and MIS tools such as PowerBI/Tableau
• Excellent communication skills - both verbal and written
• Ability to work on your own, take initiative and prioritise.
• Strong ability to synthesize information
• with an ability to describe complex ideas in a simple way, including clear recommendations and conclusions
• Experience in drafting papers and reports
• Exposure to developing and implementing ORSA processes
• Designing and deploying risk management tools including MI, KRIs, Risk Reviews
• Work with other assurance providers (Audit and Compliance)
• Modelling awareness: Familiarity with risk-to-capital modelling
• Awareness of the uses and limitations of statistical approaches

MINIMUM REQUIREMENT

• Insurance experience required
• 2 years experience in a risk or audit role in insurance
• Bcom or equivalent degree