Fresh Jobs at Barloworld Equipment

Key Output

• Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site.
• Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR’s) and Technical Analysis Reports (TA’s)
• Maintain professional image when representing BWE
• Ensure safe work practice
• Control Contamination
• Control own admin (labour booking, service reports, part returns, expenses etc.)
• Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained.

Qualification, Experience and Competencies

• Matric or Equivalent
• Qualified in relevant trade (e.g. Diesel Mechanic / Earthmoving Equipment Mechanic) NQF 3;
• Driver’s licence – Code B;
• Sound interpersonal and communication skills.
• Basic trouble shooting and problem-solving skills.
• Machine specific technical knowledge and skills.
• Technical report writing. Basic business and financial understanding.
• Some Computer Literacy (SIS, STW & ET) knowledge. Trouble shooting and problem-solving skills.
• Applicable product knowledge in PM, Components and Machine Systems;
• Failure analysis skills. Costumer orientation;

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Key Output

• Lead a regional sales operation
• Manage and report on all key sales deliverables, including all KPIs.
• Ensure all relevant policies procedures, and guidelines e.g. warranty, sales risk framework, etc are applied
• Perform market research to ensure growth
• Utilise appropriate processes and initiatives (CRM, Conmesa deep dive, etc.) to regularly review and report on sales operational team performance.
• Utilise appropriate processes such as succession planning, PM & L&D to develop and grow team and self
• Liaise with all stakeholders to ensure product delivery (service, parts, rental, product support, etc)
• Periodically present progress on team performance ,Lead sales and huddle meetings
• Manage the sales funnel ,Customise pricing for non-standard deals
• Build and maintain relationships with customers and team

Qualification, Experience and Competencies

• Grade 12
• Bachelor’s Degree / National Diploma or equivalent will be an added advantage
• 8 to 10 years experience in the sales environment
• Minimum 5 years experience dealing with a principal
• Minimum 3 years leadership experience
• Technical exposure in area of responsibility,
• Analytical Thinking (L2)
• Drive, Energy and Initiative (L2)
• Verbal and written Communication (L2)
• Networking and Liaison (L3),
• Customer Responsiveness (L3)
• Influencing and Negotiation (L3) ,
• Business and Financial acumen (L2)
• Professional / Technical Competence(L1)
• ,Market insight and customer drive (L2)
• Strategic Marketing and Strategic Focus (L3)
• Practical Execution Management (Planning;
• Organising and Monitoring) (L2)
• Developing People (L2) ,
• Entrepreneurial Leadership (L2)

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Key outputs

• Leading a Team of Service Assurance technicians to enforce quality controls , in line caterpillar repair standards
• Achievement quality turnaround targets.
• Resolve internal customer queries.
• Effective control of cost centre expenses and WIP
• Ensure effective communication between team and management.
• Ensure service work (Caterpillar components) is carried out in compliance with quality standards (OEM Guidelines).
• Apply warranty policies and procedures; this includes warranty decisions and service warranty investigations.
• Ensure outputs of service audits are achieved.
• Apply Barloworld Equipment leadership philosophy.
• Achievement of a team environment that enables adherence to quality standard and process efficiency standards
• (Performance management of team).
• Competency development of team.
• On the job supervision – safety of team.
• Reporting of team Key Performance Indicators and prospects.
• Driving QFR action and closure end to end process
• Quality gates management within technical processes
• Non-conformance management – regions and internal
• Checklist ownership and management
• Take ownership and manage all 2.6.1 appointment responsibilities.
• Management of ICRF workshop in terms of SHEQ requirements
• Ensure CC/SOR compliance.

Qualification, Experience and Competencies

• Grade12
• Trade Test qualified in relevant trade (e.g. Diesel Mechanic/ Earthmoving
• Minimum of 6 years’ experience as Caterpillar Genera Mechanic post apprenticeship or learner ship experience.
• Minimum off 4 years Caterpillar Component rebuild experience with substantial troubleshooting exposure (post Qualification)
• Well familiar with failure analysis and re-useability guidelines on components
• Experienced trouble shooting and problem-solving skills on Earthmoving Equipment Components.
• Well imbedded Component specific technical knowledge and skills.
• Familiar with Dyno and Hydraulic testbench operation and troubleshooting.
• Sound interpersonal and communication skills.
• Good technical report writing skills.
• Basic business and financial understanding.
• Computer literate and good business writing knowledge.
• Good and experiences on Caterpillar machine and product knowledge.
• Valid Drivers License

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Key Output

• Monitor machine health through EM solutions
• Ensure that undercarriage component forecasting management is in place and carried out timeously
• Conduct machine inspections on earthmoving equipment as required
• Ensure that operational abuse is kept to a minimum and that machines are operated to their full capabilities
• Perform Machine Inspections and Undercarriage Management
• GET wear analysis Blade/Bucket and compile reports
• Machine operator and application evaluation
• Site severity analysis
• Inspection conversion to quote and quote conversion to order.
• Undercarriage Management / Wear trend analysis
• Machine downloads and Reports on downloaded events
• Manage the undercarriage replacements on the Caterpillar Horizon program
• Inspection conversion to quote and quote conversion to order

Qualification, Experience and Competencies

• Qualified diesel/earthmoving equipment mechanic (or equivalent qualification)
• Three years Caterpillar experience as a mechanic
• Computer literate (MS Office, CAT Software)
• Sound business communication skills
• Sound technical knowledge of product brands
• Must have strong interpersonal and negotiation skills
• Strong problem-solving abilities and abilities to make decisions

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Key Outputs

• Meet month-to-month sales target in New, Used and Rental.
• Sustain and grow machine sales and rental hours within allocated territories/customer base.
• Effective territory management and capturing of such data on the CRM.
• Accurately and efficiently deal with sales administrative tasks.
• Effective self-management and performance ownership.
• Manage all aspects of sales process.
• Market and sell entire range of equipment offered by BWE.
• Achieve sales and margin targets as agreed to with Management.
• Assume overall ownership of smaller market penetration (products that are lagging)
• Provide punctual and accurate reporting with regards to all CRM and other sales reports.
• Build and maintain allocated customer base and grow new customer base by cold calling.
• Actively seek out new sales opportunities i.e Daily cold calling/prospecting for new business.
• Work with Customers to understand their requirements.
• Manage and maintain time management.
• Comply with all of BWE’s policies and procedures.
• Be able to work independently and without supervision.
• Ensure that customers are always well informed on new and existing range of equipment.
• Provide solutions with regards to machine applications.
• Must be willing to travel to visit customers and clients.

Qualification, Experience and Competencies

• B.Tech Sales/Marketing Diploma or equivalent
• Grade 12
• Minimum 3-5 years sales experience in a similar Industry
• Proficiency (spoken and written) in English is a prerequisite
• Sound knowledge of the culture and business practices
• Business planning & development skills
• Industry knowledge/understanding (KZN)
• Strong communication and presentation skills
• Process compliance orientation
• Knowledge of CAT product line including accessories and work tools
• A reasonable technical knowledge/understanding of earthmoving machines and applications
• Able to deal professionally with middle and senior management and customers
• Skilled at self-planning and time management
• Competent to work effectively on his/her own
• Presentable and able to promote the company
• Prepared to travel and work additional hours
• Computer literate in MS packages with Salesforce (CRM) experience preferred
• Financial acumen

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Key Output

• Achievement of budget and maintaining productivity levels
• Effective control of expenses
• Warranty management to targets set
• Achievement of daily Service Operations “KPI’s”
• Effective relationships with internal and external customers
• Key account service issues management
• Achievement of a team environment that enables maximum productivity and profitability (includes management of HR value chain)
• Team development, cohesion and motivation,
• Implementation of team performance ownership program and IDP’s
• Effective self-management and performance ownership
• Productive vehicle management
• Safety management of the section

Qualification, Experience and Competencies

• Qualified earthmoving mechanic, Diesel Mechanic or Mechanical Engineering qualification
• Must have at least 5 years supervisory experience
• Must have extensive knowledge of service financial figures
• Warranty understanding and application thereof critical
• Understanding of product problem management and impact thereof
• People management skills, Ability to manage extremely stressed environment
• Meeting deadlines and target dates essential

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Key Outputs

• Assist the mechanic(s) in performing moderate to complex maintenance and repair work on machines and / or components
• Know which tools are used for which jobs and ensure the mechanic / technician has them within reach
• Physically lift, keep in place and / or move up to 20kg or use appropriate lifting and slinging equipment for objects larger in size
• Clean and maintain facilities and equipment
• Assist artisan to obtain and check parts for particular jobs
• Maintain a safe and orderly workplace

Qualifications, experience and competencies

• Grade12
• Relevant previous work experience advantageous
• Ability to obtain certification as forklift operator within 90 days of appointment
• Ability to obtain certification as overhead / jib crane operator within 90 days of appointment
• Ability to follow instructions under supervision
• Drivers licence – Code B will be an added advantage