Fresh Jobs at Beekman Group

Key Performance Areas:

• Ensuring that guests receive the best possible reception and assistance both on arrival, during their stay & upon departure. Ensuring that all Front Office procedures are followed & systems maintained and managed in accordance with set standards policies & procedures.
• Duties range from telephone, office administration, reservations, guest related queries, stock/asset control, data capturing and handling of money. Assisting guests with queries and complaints, ensuring that same are resolved to their full satisfaction. Facilitating excellent communication with guests, other departments as well as colleagues. General problem-solving tasks.       

Key Competencies & Personal Attributes:

• Matric
• 2 years’ experience in a similar position (hospitality experience will be beneficial)
• Computer literacy skills including Excel & Word
• Working experience of Property Management systems
• Excellent guest relation skills and the ability to resolve complaints & problems
• Own transport
• Valid code B driver’s license will be an advantage
• Ability to work under pressure
• Good interpersonal & communication skills
• Patience
• Prepared to work on weekends, public holidays, late evenings and call outs

go to method of application »

Key Performance Areas:
The individual occupying this position will:
Curate Online Learning Content

• Create, update and maintain online training content and resources, ensuring alignment with company Standard Operating Procedures.
• Design and develop interactive, engaging, and thought-provoking online learning experiences that encourage active participation and reflection.
• Create innovative digital course frameworks, outlines, and digital learning modules tailored for deployment across the Group’s Learning Management System (LMS).
• Conduct ongoing testing and quality reviews of online courses to ensure usability, interactivity, and learning impact.

Curate Virtual learning Content:

• Design and develop content to support occational live virtual sessions or face-to-face facilitation, complementing self-paced content with guided experiences.

Content Relevance & Learner Experience:

• Ensure all content is accessible, and aligned with learner needs, while maintaining accuracy and relevance to company standards.
• Collaborate closely with heads of departments to weave operational procedures into creative, scenario-based learning journeys.
• Build in opportunities for collaboration, and problem-solving to enhance learner engagement and retention.
• Provide regular updates to management on project milestones, learner engagement, and outcomes.

Minimum Qualifications and Experience:

• Matric, with at least 2 years’ experience in digital learning, instructional design, e-learning content creation, or LMS content development.
• Strong experience in developing online training materials, including SCORM-compliant modules, presentations, videos, or other digital learning resources.
• Knowledge of LMS platforms and e-learning authoring tools will be a strong advantage.
• Hospitality industry experience will be a strong advantage.
• Ability to convert technical SOPs into clear, engaging, learner-friendly content.
• Some facilitation or training exposure beneficial but not a primary requirement.

Key Competencies and Personal Attributes:

• Excellent communication skills, both verbal and written, with the ability to simplify complex information.
• Highly computer literate with strong Microsoft Office skills (Word, PowerPoint, Excel).
• Creative, detail-oriented, and able to work independently while meeting deadlines.
• Self-motivated, proactive, and able to collaborate across departments.
• Strong organisational and time management skills.

go to method of application »

• Create engaging visual learning resources that support organisational learning initiatives. Working from approved instructional design briefs supplied by Learning Practitioners, SMEs and Course Builders, the Learning Content Creator develops graphics, illustrations, infographics, videos, animations, learner materials and other visual learning assets. The role is responsible for ensuring all visual content aligns with Beekman Group branding standards, supports learner engagement and enhances the overall learning experience. The Learning Content Creator maintains digital asset libraries, applies quality assurance processes and collaborates closely with the Learning & Development team to produce high-quality learning resources. The primary focus is the creation and maintenance of learning visuals and/or other multimedia assets.

The ideal applicant will have:

• Matric
• Graphic Design degree / diploma or 3 to 4 years related experience
• Ability to work under pressure & be able to adapt to shifting needs & priorities  
• Good verbal and written communication skills
• Creative thinking & artistic ability
• A good command of English language
• Experience/proficiency in software: Adobe InDesign, Photoshop, Canva, Genially, PowToons, Microsoft office suite of products.  

go to method of application »

• The successful candidate will be responsible for effectively coordinating all administrative work for the Reservations department, managing departmental queries, supporting operational systems and processes, and providing accurate weekly and monthly sales and departmental reporting.

Key Performance Areas:  

• Provides accurate weekly and monthly departmental, operational reporting within established deadlines.
• Provides telephonic and administrative support for enquiries, bookings, group bookings, vouchers, cancellations, refunds and escalations.
• Assists the Reservations team with correspondence, points administration and support queries.  
• Coordinates and maintains reservations administration processes and departmental SharePoint content.
• Processes payments, journals and other departmental administrative functions.  
• Liaises with internal departments to resolve administrative, system and operational queries.  
• Investigates, logs and follows up on system, website and operational issues.  
• Conducts system testing and User Acceptance Testing (UAT) to validate system functionality, enhancements and issue resolutions.  
• Adheres to departmental service levels, policies and business processes.

Minimum Qualifications and Experience

• Matric
• Minimum of 2 years’ relevant experience in a travel services environment.
• Proficient in Microsoft Office applications.  
• Above-average Microsoft Excel skills.

Key Competencies and Personal Attributes

• Excellent interpersonal, verbal and written communication skills.
• Strong attention to detail.
• Good administrative and planning skills.
• Self-motivated and proactive.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Ability to work independently and as part of a team.
• Commitment to delivering excellent customer service.