Fresh Jobs at Blue Label Telecoms

Job Description
JOB PURPOSE

• We are searching for a detail-oriented and proactive Team Lead to manage our Putco outlet that predominantly services Putco Passengers. The Team Lead will be responsible for managing all aspects of the outlet which includes Financial Reconciliation, Process and Staff management as well as driving sales targets.

RESPONSIBILITIES

• Opening and Closing of the BLD Putco Ticket Site and security inspections carried out on all persons
• Responsible for opening and or closing the BLD Putco Ticket Site as per shift requirement
• Ensure that all BLD staff entering the premises need to be body searched and have their bags searched by a security guard when entering and leaving the site
• Ensure all money needs to be declared to the security guard and documented and signed for in the declaration
• Ensure all bags, money bags (purses and wallets) and cell phones need to be placed in a locker provided on the site
• Be present and observe the security search of items (bags, cell phone and money)
• Observe the removal of the items from the locker by the cashier, the placement back in the locker, or when the employee is leaving the premises
• Cashier shift activities supervised
• Allocation of ticket stock (quantity of 200) by serial number to the cashier.
• Responsible for the opening and closing serial number of the issued stock is recorded on the daily stock sheet.
• The supervisor and the cashier sign that the stock was issued and received respectively.
• Ticket stock, cash float and cash draw, float bad and float bag seal are issued to cashier and signed for by both parties
• Responsible for issuing and signing for of additional ticket stock to cahier as and when required during the shift
• End of shift, print report to be printed by the supervisor
• Shift reconciliations performed daily
• Responsible for the reconciliation of the shift report with the cash dropsafe deposit slips, the ticket stock serial numbers returned, and the shift untendered report. ·
• Responsible for reconciliation of the cash float
• Ensure all issues with the previous day’s recons, that require supervisor attention are brought to the attention of the supervisor Operations Financial Manager
• All previous day reconciliation issues need to be closed out the following day between the Operations Financial Manager, the required supervisor and tech ops
• Ticket Stock Management
• Weekly counting of ticket stock in the branch before the opening of the shift
• Ensure all ticket stock is kept in the safe, which is kept always locked
• Ensure all new delivered tickets to the branch, is receipted in the ticket stock register and signed for
• Filling of stock count in the stock register
• Prepare for Bi-weekly audits which will be conducted on site by Operations Financial Manager
• Responsible for all ticket stock orders placed, delivery and receipting and recording processes must followed
• Ticket Stock Cancellation Process
• Validation of all transaction requests (tickets that printed, or tickets that did not print, but the transaction was completed), that require cancelling through referring to untendered reports, or tech ops before being actioned
• Customer Interaction
• Customer query resolution
• Daily face to face interaction with customers
• Respond to customer queries and escalate where necessary

Job Requirements
EDUCATION

• Matric

EXPERIENCE

• Strong understanding of financial and reconciliation principles
• Ability to work independently with minimal supervision and as part of a team in a fast-paced environment
• Flexibility to work outside of regular business hours and travel to different sites as needed
• Customer service-oriented mindset with a commitment to delivering high-quality solutions and support
• 3 years Proven working experience in a retail supervisory or sales environment
   

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JOB PURPOSE

• The People Specialist is responsible for enhancing the overall performance, efficiency, and productivity of the organization through the development and implementation of strategies and programs aimed at optimizing workforce capabilities. This role combines traditional HR functions with a strong focus on organizational effectiveness and improvement.

RESPONSIBILITIES

• Organizational Effectiveness
• Develop, implement, and manage organizational effectiveness strategies and programs in collaboration with Group Organizational Effectiveness team
• Analyze and assess current organizational processes, structures, and systems to identify areas for improvement
• Collaborate with leadership to design and execute initiatives that enhance overall organizational efficiency
• Conduct regular evaluations and assessments to measure the impact of effectiveness initiatives
• Human Resources Management
• Oversee various HR functions, including recruitment, onboarding, employee relations, performance management, and compliance
• Collaborate with department heads and executives to align HR strategies with overall business objectives
• Maintain and update HR policies, procedures, and documentation to ensure legal
• compliance and best practices
• Talent Management
• Partner with business to align talent management practices with organizational effectiveness goals
• Assist in the development of talent management and succession planning programs in collaboration with the Group Organizational Effectiveness team
• Assist in the development of talent acquisition and retention strategies
• Implement performance management systems that support organizational goals and employee development
• Change Management
• Work closely with leadership to plan and execute change management initiatives
• Assess the impact of changes on organizational effectiveness and employee engagement
• Collaborate with group Organizational Effectiveness to develop communication plans and training programs to support change initiatives
• Provide guidance and coaching to leadership and employees to navigate change effectively
• Monitor and measure the success of change initiatives through key performance indicators and feedback mechanisms
• Data Analysis and Reporting
• Gather and analyze data related to organizational effectiveness, employee performance, and productivity
• Create reports to track key metrics and trends
• Provide actionable insights and recommendations based on data analysis
• Employee Development and Training
• Collaborate with the group Learning and Development teams to identify training
• and development needs
• Give input into the design and delivery of training programs that enhance employee skills and capabilities
• Support the development of leadership and management skills within the
• organization

Job Requirements
BEHAVIOURAL COMPETENCIES

• Ensures Accountability
• Manages Complexity
• Plans and Aligns
• Cultivates Innovation
• Persuades
• Decision Quality

SKILLS

• Action Planning
• Data Collection and Analysis
• Learning and Talent Development
• Policy and Regulation
• Compliance Management
• Verbal Communication
• Review and Reporting
• Numerical Skills

EDUCATION

• Bachelor's degree in Human Resources, Organizational Psychology, Business Administration, or a related field
• Certification in Organizational Development or a related field (e.g., SHRM-SCP, HRCI-SPHR, ODCC)

EXPERIENCE

• Over 7 years of experience in HR roles, with a strong emphasis on HR management functions and organizational effectiveness
• Excellent analytical and problem-solving skills
• Strong project management abilities with the ability to manage multiple projects simultaneously
• Proficiency in HRIS (Human Resources Information System) and data analysis tools
• Knowledge of employment laws and regulations
• Exceptional communication and interpersonal skills
• Experience with change management methodologies (e.g., Prosci, Kotter)

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Job Description

• The role is responsible for developing innovative talent acquisition strategies, collaborate with hiring managers, and ensure a seamless candidate experience. They are responsible of planning, developing, managing and overseeing talent acquisition and recruitment processes from attracting talent to onboarding.

Develop and Execute Recruitment Strategies

• Developing effective recruitment strategies, including job posting optimization, physical and digital employment marketing, job board procurement, and talent planning
• Collaborate with hiring managers to understand and align recruitment needs with business objectives.
• Managing recruitment processes, including initial assessments and interviews
• Providing recruitment guidance and advice to HC professionals using employment and hiring data
• Aligning TA strategy to the overall Talent management strategy
• Identify bottlenecks in the recruitment process
• Manage the Employee referral program
• Align recruitment strategies to employment equity plan
• Use available recruitment tools and recommend available tools to enhance the recruitment process.
• Determine recruitment KPI’s and create reporting metrics to measure success and Identify gaps.
• Ensure compliance with relevant employment laws, regulations and company policies
• Stay updated on industry best practices, emerging trends to continually optimize the recruitment process
• Employer Brand
• Contribute to the development and enhancement of the organization’s employer brand to attract top talent.
• Develop marketing campaigns to appeal to qualified recruits
• Organizing and attending career fairs to source suitable candidates
• Perform candidate and employee satisfaction evaluations
• Suggest measures for improving employee retention
• Encourage employees to be brand ambassadors
• Investigate and determine employee needs
• Lead TA Team
• Take full responsibility for performance of all direct reports, motivating and managing them in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management.
• Provide support and guidance on career path planning, on-the-job training, coaching and mentoring to direct reports.
• Develop, promote and direct the implementation of equal opportunities policies in all aspects of the company’s work. 
• Communicate and maintain trust relationships with all relevant stakeholders.
• Role model behavior and motivate team members in line with the core values
• Self-Management
• Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
• Demonstrate consistent application of internal procedures.
• Plan and prioritise, demonstrating abilities to manage competing demands.
• Demonstrate abilities to anticipate and manage change.
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs

Job Requirements
Minimum Academic, Professional Qualifications & Experience

• Relevant Bachelor’s degree
• 10 years working experience with 3+ years of leading a Recruitment Team
• Proven track record of leading the Talent agenda in an independent capacity
• Mastery of LinkedIn Recruiter essential
• Experience consulting, presenting and communicating with executives and all levels of key stakeholder partnerships.
• Experience working with Psychometric Assessments

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JOB PURPOSE

• The Procure to Pay Lead is responsible for providing operational oversight of the procurement to pay daily operations which includes, processing, compliance, problem solving relating to requisitions, purchase orders, invoices and payments. This includes operational oversight of the Stock Operations and Procurement, as well as Cash Management across the Shared Services division.

RESPONSIBILITIES

• Procure to Pay Operations
• Drive clean Stock and Expense audits across the serviced companies
• Drive efficiency gains and ensure the high quality of customer service and risk management
• Initiate and implement business plans to enhance processes and support growth objective
• Investigate the vendor ageing and resolve aged accounts by collab
• Prepare effective presentations and deliver timely updates to Shared Services Executive
• Calculate and monitor KPI performance and publish results to compare across regions
• Monitor goods received not invoiced (GRNI) including reporting, communication, and escalation of aged balances
• Partner with P2P Process owner and Procurement team to develop and achieve strategic business objectives
• Develop materials and provide periodic training with other departments to outline procure to pay processes
• Schedule meetings to meet with key internal and external stakeholders
• Collaborate on various projects to promote long-term performance and expansion of services in end to end processes
• Organizational Risk Management
• Develop and/or deliver a contingency plan for significant aspects of the risk management and/or control process
• Drive efficiency and a high customer service as well as ensuring risk is managed across the different teams
• Leadership and Direction
• Lead and direct a high performance team in Accounts Payable and Stock procurement services including Travel and Corporate Card Management
• Ensure priorities, goals and clear key performance indicators are set for the team
• Ensure the Procure to Pay (P2P) team delivers on strategic business objectives
• Set priorities for the team including specific goals and performance targets
• Track team performance including invoice processing, purchase order creation, expense auditing, and payment processing
• Leverage team strengths to improve working capital levers
• Customer Relationship Management
• Develop and manage good working relationships of key internal and external stakeholders
• Financial Management and Control
• Work within established systems to deliver prescribed outcomes for a designated area of financial control
• Digital Strategy/Transformational Projects Execution
• Build and populate dashboards and reporting mechanisms to capture results and improvement opportunities for digital initiatives
• Job Requirements
• BEHAVIOURAL COMPETENCIES
• Financial Acumen
• Business Insight
• Ensures Accountability
• Optimizes Work Processes
• Balances Stakeholders
• Instills Trust
• Organizational Savvy
• Communicates Effectively
• Plans and Aligns
• Manages Ambiguity
• Drives Results
• Strategic Mindset
• Manages Complexity

SKILLS

• Planning and Organizing
• Compliance Management
• Costing and Budgeting
• Numerical Skills
• Computer Skills
• Risk Management
• Strategic Planning
• Adaptive Mindset
• Negotiation

EDUCATION

• Matric
• Bcom Accounting Honours - preferably a Chartered Accountant CA (SA)

EXPERIENCE

• At least 5 years related experience in leading a team within the Order to Cash function
• Experience working within a Shared Services environment will be advantageous
• Experience working with IFRS 9 reporting a strong requirement
• Problem-solving and change management skills
• Experience in planning, managing and organizing resources within short/medium timescales within the overall policy framework (minimum 5 years)

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JOB PURPOSE

• Responsible for the entire Organisation’s Enterprise strategy framework implementation, analysis, design, and integration of an organization's complete information resources, including infrastructure, applications, and data. An enterprise architecture (EA) is a conceptual blueprint that defines the structure and operation of organizations. The intent of enterprise architecture is to determine how an organization can effectively achieve its current and future objectives.

RESPONSIBILITIES

• Team Management
• Provide visionary leadership across the group, fostering a collaborative and innovative culture
• Engage with various leaders such as Executives across business to find solutions and create better enterprise frameworks
• Mentor and coach, the solution architects, promoting professional growth and skill enhancement
• Efficiently allocate team resources to optimize workflow and meet project deadlines
• Conduct regular performance assessments, offering constructive feedback and implementing improvement plans as needed
• Collaborate with HR to identify and attract top talent for the Solution architecture team
• Lead the entire Enterprise architecture models within the business, ensuring a seamless integration of processes within organization
• Proactively address conflicts within the team, promoting a positive and collaborative work environment
• Implement effective conflict resolution strategies to maintain a cohesive and motivated team
• Facilitate regular knowledge-sharing sessions to ensure best practices are disseminated and adopted
• Encourage a culture of continuous learning and improvement
• Strategy Formation and Implementation
• Collaborate with key stakeholders to Develop, define, and refine the Enterprise and solution architect strategy aligned with overall business objectives
• Stay abreast of industry trends and emerging technologies to inform the evolution of Enterprise architecture
• Develop detailed implementation plans for Enterprise Architecture initiatives, considering timelines, resource requirements, and potential challenges
• Ensure alignment of solution architecture initiatives with the organization's strategic goals
• Establish metrics and KPIs and department objectives to measure the effectiveness of solution architecture processes
• Continuously assess and refine strategies based on performance data and industry developments
• Enterprise Application Portfolio
• Create a strategy model that works for the group’s entire Enterprise architect through designing better infrastructure frameworks that enables business to compete with industry related markets
• The EA ensures that the application portfolio evolves at an appropriate rate and does not become unviable as the other related architectures change
• The EA also provides the reusable standards, guidelines, patterns, and frameworks to application development projects, including those related to application architecture
• Make sure that all aspects of the application solution architecture are optimized (as much as possible given other constraints of time and budget) by working with subject matter experts (SMEs) in the areas of technology, information and application architectures and disciplines
• The application architect is the SME focused on designing application interfaces and software services to maximize reuse based on the business processes and governance rules for sharing
• Enterprise Architect Support
• Limit choices available during development by choosing a standard way of pursuing application development creating, defining, or choosing an application framework for the application
• Recognize potential reuse in the organization or in the application by observing and understanding the broader system environment creating the component design having knowledge of other applications in the organization
• Subdivide a complex application, during the design phase, into smaller, more manageable pieces
• Grasp the functions of each component within the application
• Understand the interactions and dependencies among components
• Communicate these concepts to developers
• Review, develop and maintain the organization’s IT architecture
• Review and evaluate the current state of the organization’s architecture (‘as-is) in order to identify duplications, what is working, what is not working and measure the health of key business processes that are supported by the current architecture
• Build the transition architecture to connect the current to the future state by creating an iterative roadmap to get to the desired state
• Recommend and provide changes to the business in easily digestible iterative changes
• Work in liaison with business stakeholders to develop Business Architecture Roadmaps containing tactical and strategic initiatives to reach target business capabilities. Identify and resolve dependencies and impacts across the architecture landscape
• Design solutions based on business requirements that align with Reference Architecture policies and standards
• Provide expertise in designing solutions for custom requirements
• Collaborate with internal/external stakeholders and conduct stakeholder reviews of architecture roadmaps and designs
• Determine Enterprise Architecture policy and standards definition and evolution and works with PMO to coordinate project pipeline management
• Engage relevant peers from other disciplines or domains during implementation of Solution Architecture/Design
• Accountable to build a defined life cycle around reviewing the future state enterprise architecture
• Customer Centricity
• Coordinates contact with Business Partners as needed to assist with support activities
• Establish and maintain a positive professional relationship with Business Partners and customers
• Maintain regular and timely communications with Business Partners and customers
• Maintain strong working relationship with customers and Business Partners
• Work with customers and Business Partners to execute consistent service processes throughout the organization 
• Establish a single point of contact for issue resolution and change management
• Drive customer centricity in levels of the organization
• Work Collaboratively
• Build a culture of integrity, respect and understanding across the organisation
• Recognise outcomes which resulted from effective collaboration between teams
• Build co-operation and overcome barriers to information sharing, communication, and collaboration across the organisation
• Facilitate opportunities to engage and collaborate with external stakeholders (Retailers and POS Companies) to develop joint solutions
• Demonstrate ability to work and engage with various teams
• Demonstrate ability to communicate at all levels
• Budgeting, Policies and Procedures Development
• Collaborate with finance executives, and relevant stakeholders to develop and manage the DevOps budget
• Ensure efficient use of resources and adherence to financial guidelines
• Develop and enforce DevOps policies and procedures to ensure consistency and compliance within the business
• Regularly review and update policies to align with industry best practices and organizational needs

Job Requirements
BEHAVIOURAL COMPETENCIES

• Tech Savvy
• Attention to detail
• Customer focused
• Evaluating problems
• Processing details and information
• Building relationships & Trust
• Communicating information
• Providing leadership
• Showing resilience
• Learning ability
• Stress tolerance
• Conflict Management
• Time Management
• Assertive
• Analytical
• Tenacity           
• Achieves Results
• Entrepreneurial Orientation

EDUCATION

• Matric
• Bachelor’s degree in computer science, Information Systems
• Equivalent experience required TOGAF certification

EXPERIENCE

• 8+ years’ experience in an Enterprise Architect
• 10+ years’ experience Solution Architect role
• Knowledge of the relevant Information Technology governance and legislative framework (such as COBIT, ITIL, TOGAF, SDLC, ASAP, SOA)
• Strong Microsoft Office productivity tools knowledge (Excel, Word, PowerPoint, Outlook)
• Atlassian and Jira knowledge (advantageous)