Fresh Jobs at Cashbuild

Description

• Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirement:

• Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or
• Grade 12 without related work experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Valid South African ID or work permit
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays
• Must be able to work under pressure

Key Performance Area:
Customer Service

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints

Merchandising Standards

• Bulk stock area to be merchandised safely and according to Store layout plan
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.

Housekeeping

• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule

Safety (OHSA) Requirements

• Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility
• Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
• Report any discrepancies to the Store Manager

Manage Stock Loss

• Report damaged stock within area of responsibility to Store Manager

Values:
Integrity

• Complying with generally accepted standards in activities related to the position.
• keeps promises.
• creates realistic expectations.
• is sincere.
• handles sensitive information carefully.
• shows awareness of values, indicates when boundaries are crossed.

Accuracy

• Effectively handling detailed information and being consistently attentive to details.
• Works in an orderly fashion.
• Ensures that matters are handled in an orderly and accurate manner from start to finish.
• Prevents mistakes.
• Invests energy in checking his/her work for mistakes.

Client focus

• Identifying and actively responding to clients' wishes and needs.
• Deals with clients in a friendly manner.
• Shows involvement in the client's problem.
• Makes clients feel welcome.
• Approaches the client's question with a can-do mentality

Personal development

• Being aware of one's own strengths and weaknesses: consciously working on personal development.
• Is focused on self-broadening and/or gaining more in-depth knowledge.
• Follows relevant training programmes and/or looks for opportunities to gain experience.
• Seeks and uses opportunities for personal development.
• Asks for feedback in order to learn

go to method of application »

Description:

• Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy

Requirement:

• Grade 12 with at least 2 (two) years retail management experience
• Valid Drivers license
• Valid ID or valid work permit (local)
• Must have strong accounting skills
• Must be able to work under pressure
• Must be computer literate (Basic computer literacy)
• Must have strong leadership skills
• Must have strong administrative skills
• Must have own transport and cell phone
• Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation
• Must have strong Human Resources skills

Key Performance Area:
Strategic Management

• Assist the Store Manager to develop, implement and manage a Store Business Plan for the Store ensuring it is aligned with the overall Company strategy and strategic initiatives as approved by the Divisional Manager and Operations Manager from time to time

Grow and Protect Market Share

• Assist the Store Manager to achieve growth in markets share in your Store as defined in the strategy plan
• Assist the Store Manager to achieve sales budgets and growth objectives by Category
• Assist the Store Manager to promote customer loyalty programmes (e.g. VIC, charge cards, etc)
• Assist the Store Manager to manage the distribution of advertising material to ensure maximum efficiency
• Assist the Store Manager to develop action plans proactively to protect your market where you trade when competitors enter the market

Customer Service

• Assist the Store Manager with implementing and monitoring the Customer Service strategy
• Assist the Store Manager to maintain Customer Audits above 95%
• Assist the Store Manager with a reliable, prompt Customer Delivery Service
• Assist the Store Manager to grow and maintain VIC client base
• Assist the Store Manager to achieve Transaction budgets
• Assist the Store Manager to recommend Range improvements to suite the market
• Assist the Store Manager to take action on Customer Surveys (implement action plans when required)

Asset Control: Stock

• Assist the Store Manager to manage and control shrinkage within the Store
• Assist the Store Manager to manage the PIC process
• Assist the Store Manager to manage Wall to wall Stock take
• Assist the Store Manager to manage and control stock movement inside the store
• End Control
• IBT’s
• Customer Returns
• Receiving
• Assist the Store Manager to analyze security requirements and implement changes.
• Assist the Store Manager to manage and maintain physical measures

Asset Control: Cash

• Assist the Store Manager to manage Debtors and RD Cheques within the Store
• Assist the Store Manager to manage Petty Cash
• Assist the Store Manager to manage daily Banking
• Assist the Store Manager to manage Shorts and overs
• Assist the Store Manager to manage Cheques and Credit Cards

Asset Control: Fixed Assets

• Assist the Store Manager to maintenance and protection of racking and displays
• Assist the Store Manager to maintenance and protection of signage (internal & external)
• Assist the Store Manager to maintenance of forklift and generator
• Assist the Store Manager to maintenance and protection of IT Equipment and Telephone systems
• Assist the Store Manager to maintenance and protection of the Safe

Human Resource Management

• Assist the Store Manager to recruit and Induct all Employees
• Assist the Store Manager to ensure Training & Development are in place for the Store
• Assist the Store Manager to ensure Succession Planning & Career pathing is in place within the Store
• Assist the Store Manager to manage manpower requirements in line with the Division and Store strategy and Company benchmarks
• Assist the Store Manager to ensure open communication/relations (CARE Meetings, CB Mail) with the Store Employee Committee
• Assist the Store Manager to manage Employee Relations

Store Safety (OHSA) Standards

Assist the Store Manager to manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:

• Ensure Checklists complete
• Appointment of Safety Reps as per OHSA Act
• Report Incidents
• Assist the Store Manager to record all incidents

Store Trading Standards

• Assist the Store Manager to maintain Housekeeping standards
• Assist the Store Manager to manage Merchandising standards
• Assist the Store Manager to implement and maintain the correct Planograms
• Assist the Store Manager to maintain Yard and Parking Areas

Profitability

• Assist the Store Manager to achieve operating income budget
• Assist the Store Manager to manage the Store according to the Financial Model, benchmarks, and budgets

CB Way

• Assist the Store Manager to achieve the Audit Benchmark - Monitor adherence of Company standard compliance in Store (Internal Audit Results)
• Assist the Store Manager to implement and maintain controls and disciplines
• Assist the Store Manager to implement Corrective Action Plans where necessary

go to method of application »

Description:

• To receive / return stock to and from Suppliers and / or other Stores. Updating of the goods receiving vouchers onto the system and labelling of the stock. Ensure stock received is despatched to the floor for merchandising.

Requirements:

• Grade 12 plus 1(one) year related experience or minimum of 2 (two) years related experience
• Ability to communicate in English and preferably the dominant language spoken in geographical area
• Above average numeric skills
• Proven ability to provide exceptional Customer service
• Proven ability to work under pressure
• Must be computer literate
• Must be able to work shifts and weekends

Key Performance Area:
Receive / IBT Stock

• Ensure always a 2nd designated Cashbuild Employee present with receiving and / or dispatching of stock
• Receive stock from Suppliers, correctly identify goods and physically balance to the Suppliers Invoice / Delivery Note and Cashbuild’s purchase order.
• Complete proof of delivery note and hand to Supplier with required stamps.
• Capture correctly on the IT system within prescribed time limits.
• Ensure all invoices with discrepancies have been amended, endorsed, and signed off by the Supplier’s representative as well as registration number of truck entered onto invoice.
• Ensure all inter branch transfers (IBT’S) IN and OUT are processed within the set time period and that there are no discrepancies, and all relevant documentation is filed.

Stock Distribution

• Stock received must be cleared from the GRS office and merchandised within prescribed time limits of receiving the stock

Stock Labelling and Pricing

• Ensure all stock received without the SKU printed on the packaging is labelled with the appropriate SKU on the back of the product.
• Ensure that items with printed SKU's are correct and rectify any errors noted.
• Adherence to Cashbuild pricing policy
• Pending price changes to be actioned as per the Cashbuild Way

Supplier Claims and Corrections

• Ensure that all claims are validated with the Suppliers pick up slips or credit notes attached to the adjustment vouchers and authorised by the Store Manager.
• Ensure any corrections done have the required documentation attached and authorised by the Store Manager
• Supplier claims should not be raised unless stock is to be collected immediately.

Security Awareness

• Receiving gate not to be left unattended when opened
• Receiving stamp and Purchase Order delivery book must be locked in a lockable cupboard or drawer
• The GRS office door must always be locked when the GRS office is not in use
• Ensure the supplier truck crews do not loiter around the Store but remain at their trucks.

Ready for Business

• Ensure the GRS office is kept clean and tidy at all times
• Receiving area to be cleared of excess and damaged stock except for stock that needs to be returned to the Supplier
• Adhere to all Ready for Business and beyond my control processes

Customer Service

• Adhere to the Cashbuild dress code at all times
• Name badge to be displayed and visible at all times
• Assist with Supplier queries
• Provide exceptional Customer service to any Customer the GRS may deal with.

Safety OHSA Requirements

• Ensure the first aid box is only accessed by the authorised first aid person or Store Manager
• Ensure safety (OHASA) compliance within area of responsibility
• Report any concerns to the Store Manager.

go to method of application »

Description:

• Ensure relevant documentation for all transactions is checked and recorded when stock and / or fixed assets leave the Store or when Customers return stock.

Requirements:

• Minimum Grade 12 and 1 (one) year work related experience or 2 (two) years’ work related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Must be literate
• Must have strong numeric skills
• Proven attention to detail
• Must be able to work under pressure
• Must be willing to work shifts, weekends and Public Holidays

Key Performance Area:

• Ensure no goods leave Cashbuild stores without the relevant documentation
• Completed correct and full
• Correct date, time, sequence, and signature on document has been captured
• Ensure all Customer returns are correctly recorded in the End Controller book and authorised
• Ensure back up employee available for area of responsibility with shift changes, lunch, and tea breaks
• Sign the End Control keys IN / OUT daily
• All exit / entry doors must be closed if not in use
• To ensure that loading and off-loading shutter doors are closed at all times where not in use
• Report all suspicious behaviour and vehicles which could pose a risk to Cashbuild and its Customers to Management
• Conduct random searches on Employees when they leave the Store

Customer Service

• Offer fast, friendly and efficient service to all Cashbuild Customers when checking in and out Customers goods
• Direct Customers to relevant person who can assist him / her.

Ready for Business

• Adhere to Ready for Business and Beyond my Control as per the CB Way

Values
Integrity

• Complying with generally accepted standards in activities related to the position.
• keeps promises.
• creates realistic expectations.
• is sincere.
• handles sensitive information carefully.
• shows awareness of values, indicates when boundaries are crossed.

Accuracy

• Effectively handling detailed information and being consistently attentive to details.
• Works in an orderly fashion.
• Ensures that matters are handled in an orderly and accurate manner from start to finish.
• Prevents mistakes.
• Invests energy in checking his/her work for mistakes.

Client focus

• Identifying and actively responding to clients' wishes and needs.
• Deals with clients in a friendly manner.
• Shows involvement in the client's problem.
• Makes clients feel welcome.
• Approaches the client's question with a can-do mentality

Personal development

• Being aware of one's own strengths and weaknesses: consciously working on personal development.
• Is focused on self-broadening and/or gaining more in-depth knowledge.
• Follows relevant training programmes and/or looks for opportunities to gain experience.
• Seeks and uses opportunities for personal development.
• Asks for feedback in order to learn

go to method of application »

Description

• Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirement:

• Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or
• Grade 12 without related work experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Valid South African ID or work permit
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays
• Must be able to work under pressure

Key Performance Area:
Customer Service

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints

Merchandising Standards

• Bulk stock area to be merchandised safely and according to Store layout plan
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.

Housekeeping

• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule

Safety (OHSA) Requirements

• Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility
• Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
• Report any discrepancies to the Store Manager

Manage Stock Loss

• Report damaged stock within area of responsibility to Store Manager

Values:
Integrity

• Complying with generally accepted standards in activities related to the position.
• keeps promises.
• creates realistic expectations.
• is sincere.
• handles sensitive information carefully.
• shows awareness of values, indicates when boundaries are crossed.

Accuracy

• Effectively handling detailed information and being consistently attentive to details.
• Works in an orderly fashion.
• Ensures that matters are handled in an orderly and accurate manner from start to finish.
• Prevents mistakes.
• Invests energy in checking his/her work for mistakes.

Client focus

• Identifying and actively responding to clients' wishes and needs.
• Deals with clients in a friendly manner.
• Shows involvement in the client's problem.
• Makes clients feel welcome.
• Approaches the client's question with a can-do mentality

Personal development

• Being aware of one's own strengths and weaknesses: consciously working on personal development.
• Is focused on self-broadening and/or gaining more in-depth knowledge.
• Follows relevant training programmes and/or looks for opportunities to gain experience.
• Seeks and uses opportunities for personal development.
• Asks for feedback in order to learn