Fresh Jobs at Cummins Inc.

DESCRIPTION

• We are looking for a talented Service Manager to join our team specializing in Service for our Distribution Business Unit in Johannesburg, Gauteng, South Africa.

In this role, you will make an impact in the following ways:

• Enhance Team Efficiency: By supervising and coordinating the schedules of Service Technicians and Team Leaders, you’ll ensure optimal productivity and repair quality.
• Improve Customer Satisfaction: Communicating clear repair plans and providing accurate quotes will help align customer expectations and enhance satisfaction.
• Foster Professional Growth: Offering coaching, feedback, and performance reviews will support the professional development of your team.
• Provide Technical Support: Acting as the first level of support for Service Technicians and escalating issues when necessary will ensure timely and effective problem resolution.
• Optimize Service Logistics: Managing materials, equipment, and personnel will ensure safe, high-quality, and efficient operations.
• Drive Continuous Improvement: Participating in process reviews and improvements will help meet evolving customer expectations and organizational goals.
• Ensure Timely Repairs: Monitoring open repairs and addressing any issues promptly will help meet quoted timelines and maintain customer trust.
• Build Strong Customer Relationships: Resolving warranty concerns and maintaining professional communication will strengthen relationships with key customers.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Strong Leadership Skills: Effectively managing operations and resolving complex business problems requires strong leadership and decision-making abilities.
• Effective Communication: Providing timely and constructive feedback, developing employees, and ensuring clear communication with stakeholders are crucial for team growth and customer satisfaction.
• Continuous Improvement Mindset: Leading process improvements and implementing Cummins technology to enhance quality control will help meet evolving customer expectations and organizational goals.
• Technical Proficiency: Analyzing warranty issues, handling technical escalations, and applying diagnostic tools to troubleshoot and resolve customer complaints will ensure efficient and accurate repairs.

QUALIFICATIONS

Education/ Experience:

• College, university, or equivalent degree in a relevant discipline or relevant experience equivalent required.
• Intermediate level of relevant work experience in a technical field, including team leadership experience, required.
• This position may require licensing for compliance with export controls or sanctions regulations.

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DESCRIPTION

• We are looking for a talented G-Drive Sales Manager to join our team specializing in Sales for our Power Generation Department in Johannesburg, Gauteng, South Africa.
• In this role, you will make an impact in the following ways:
• Identify and Develop Opportunities: You’ll prospect and develop new business opportunities, driving growth within your assigned territory or market segment.
• Build and Execute Account Plans: Independently create and implement account plans to build strong customer relationships and achieve sales goals.
• Increase Sales: By identifying, researching, and contacting prospective customers, you’ll develop opportunities to boost sales.
• Strengthen Customer Relationships: Develop and maintain new and existing customer relationships to understand their needs and offer tailored Cummins solutions.
• Negotiate and Manage Accounts: Conduct negotiations, assist with collections, and maintain acceptable levels of past due accounts, ensuring smooth financial operations.
• Achieve Sales Targets: Drive sales to meet targets, ensuring customer satisfaction and fostering repeat business.
• Utilize Sales Tools and Processes: Consistently use the Cummins Sales Process and tools like Customer Relationship Management to support sales and customer value.
• Mentor and Lead: Provide leadership and mentoring to less experienced account executives, contributing to the overall success of the team.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Strong Relationship Management Skills: Develop and manage relationships with key G-Drive accounts, ensuring customer satisfaction and loyalty.
• Effective Sales and Negotiation Skills: Prospect new customers, conduct regular sales visits, and negotiate and close sales for both existing and new products.
• Proficiency in Sales Pipeline and Forecasting: Plan and manage sales strategies based on pipeline health, and accurately forecast future sales by analyzing customer data.
• Operational Coordination and Problem-Solving: Manage payments, shipments, and resolve any issues in coordination with factory teams to ensure smooth operations.

QUALIFICATIONS

Education/ Experience:

• Required: College, university, or equivalent degree in Marketing, Sales or a related subject, or acceptable sales related work experience, or an acceptable combination of education and experience.
• Intermediate level of relevant work experience required.
• This position may require licensing for compliance with export controls or sanctions regulations.

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DESCRIPTION

• We are looking for a talented Inland Regional Leader – CSA to join our team General Management for our Branch/Zone/Country MGRS in Gauteng, South Africa.

In this role, you will make an impact in the following ways:

• Operational Efficiency: By managing day-to-day operations and ensuring all functions run smoothly, you’ll drive efficiency and productivity across the branches.
• Financial Management: Overseeing financial metrics and developing the Annual Operating Plan will help ensure the branches meet their financial goals and contribute to the company’s profitability.
• Business Growth: Implementing and managing the annual marketing and sales plan will enable you to foster business growth and expand market presence.
• Customer Satisfaction: By managing customer satisfaction programs and promoting a culture of customer service, you’ll enhance the customer experience and loyalty.
• Employee Development: Recruiting, developing, and motivating high-quality employees will create a strong, capable team that can achieve business objectives.
• Warranty Management: Handling warranty submissions and addressing repetitive issues will improve product and service quality, leading to better customer satisfaction.
• Compliance and Safety: Ensuring compliance with health, safety, and environmental standards will create a safe and responsible work environment.
• Corporate Responsibility: Promoting a culture of corporate responsibility will benefit employees and the communities where Cummins operates, enhancing the company’s reputation and social impact.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Financial and Risk Management: Develop and manage sales, financial controls, and risk to ensure efficient operations within budget.
• Relationship Building: Maintain strong relationships with key customers and business leaders through regular face-to-face interactions.
• Inventory and Service Coordination: Align inventory, service, and delivery capabilities with customer expectations by collaborating with teams and stakeholders.
• Negotiation Skills: Effectively manage account receivables and negotiate payment terms when necessary.

QUALIFICATIONS

Education/ Experience:

• College, university, or equivalent degree required; an MBA will be advantageous.
• Significant level of relevant work experience, including managerial, leadership, budgetary, and cross-functional experience, required.
• This position may require licensing for compliance with export controls or sanctions regulations.

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DESCRIPTION

• We are looking for a talented Master Rebuild Centre Leader to join our team specializing in Manufacturing for our Distribution Business Unit in Johannesburg, Gauteng, South Africa.
• In this role, you will make an impact in the following ways:
• Enhancing Operational Efficiency: By leading a cross-functional team, you’ll ensure plant operations are fast, reliable, and efficient.
• Building Strong Customer Relationships: Your leadership will help develop and maintain relationships that meet and exceed customer needs.
• Driving Continuous Improvement: Managing all plant functions, you’ll focus on meeting deliverables and driving ongoing improvements.
• Promoting Company Values: You’ll lead the implementation of Cummins values, processes, and procedures, fostering a positive work environment.
• Developing Plant Staff: Through coaching and development, you’ll enhance the skills and capabilities of the plant staff.
• Strategic Planning: You’ll develop and execute the strategy, goals, and deliverables for the entire plant, aligning with broader company objectives.
• Optimizing Supply Chain Interactions: Leading the integration between the plant and the overall supply chain, you’ll ensure smooth operations and effective communication.
• Community Engagement: Managing community involvement initiatives, you’ll strengthen the plant’s relationship with the local community.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Cross-Functional Excellence: The ability to clearly define roles and responsibilities within your team and facilitate regular discussions to identify and implement improvement opportunities.
• Complexity Management: Skills to navigate and make sense of complex, high-volume, and sometimes contradictory information to solve problems effectively.
• Strategic Planning: A strategic mindset to foresee future possibilities and translate them into actionable, breakthrough strategies.
• Planning and Alignment: Strong planning and prioritization skills to ensure that work commitments are met and aligned with the organization’s goals.

QUALIFICATIONS

Education/ Experience:

• College, university, or equivalent degree required.
• MBA will be advantageous
• Significant level of relevant work experience, including managerial, leadership, budgetary, and cross-functional experience, required.
• This position may require licensing for compliance with export controls or sanctions regulations.