Fresh Jobs at Dimension Data

Requirements

1. Expert in deploying and managing services on VMware (vSphere) , Azure, AWS and other virtual platforms as needed (Key Requirement).
2. Familiarity with managing workloads across multiple hybrid cloud environments.
3. Administration and Deployment of VMware vRealize Automation Platform.
4. Support and Management of VMware’s Tanzu full-stack modernization suite (advantageous)
5. Implementation and support of Morpheus Hybrid Cloud Application Orchestration.
6. Deployment, configuration, and maintenance of Linux and Windows servers.
7. Strong experience configuring, troubleshooting and tuning system hardware and software configurations for performance and reliability.
8. Diagnose complex systems issues with multiple influencing factors.
9. Incident response to system alerts, serve as point of escalation for after-hours issues.
10. Assist the support team with escalated customer issues.
11. Disaster/Recovery/Restore.
12. Familiarity with Kubernetes and Containerization.
13. Experience with Pure, EMC Isilon, HP StoreOnce Storage Platforms (advantageous)
14. Monitoring tool and deployment automation development.

Qualifications

1. University Degree/Diploma or equivalent experience preferably in Computer Science or System Administration.
2. Minimum of 7 years of experience with Intel platforms including a combination of the following: Windows Server Administration, Linux Server Administration, MS Exchange Server Administration (Key Requirement)
3. Experience with Local Area Networks (LAN), Wide Area Networks (WAN), and Storage Area Networks (advantageous)
4. Experience with Scripting/development in tools such as PowerShell, Bash, or Python (Highly advantageous)
5. Ability to make accurate and independent decisions under pressure.
6. Experience with a customer service oriented company.
7. Excellent organizational, interpersonal, written, and verbal communication skills.
8. Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
9. Ability to successfully execute many complex tasks simultaneously.
10. Ability to work as a team-member, as well as independently.
11. Familiarity with Dev-ops concepts and techniques (advantageous)

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Job Description Key Roles and Responsibilities:

• Ensure that assigned infrastructure at the client site is configured, installed, tested and operational
• Perform necessary checks, apply monitoring tools and respond to alerts
• Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail
• Assist in analysing, assigning and escalating support calls
• Investigate third line support calls assigned and identify the root cause of incidents and problems
• Report and escalate issues to 3rd party vendors if necessary
• Provide onsite technical support to clients and provide field engineering services to clients
• Expected to take ownership of relevant technologies according to domain or specialization.
• Conduct monthly random review of incidents and service requests, analyze and recommend improvement in quality
• Provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT
• Proactively identify opportunities for work optimization including opportunities for automation
• Knowledge, Skills and Attributes:
• Ability to communicate and work across different cultures and social groups
• Ability to plans activities and projects well in advance, and takes into account possible changing circumstances
• Ability to maintain a positive outlook at work
• Ability to work well in a pressurized environment
• Ability to work hard and put in longer hours when it is necessary
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting
• Ability to adapt to changing circumstances
• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey
• Strong documentation and report writing
• Ability to use reporting to trend and provide insight to risks
• Ability to work collaboratively as one team across different business areas
• Solid understanding of networking and networks
• Good understanding and appreciation of technical design and business principles
• Demonstrates project management and administration ability
• Good project skills which are demonstrated in the execution of installations and other assignments
• Demonstrate customer engagement skills
• Demonstrate relevant domain specialist knowledge
• Good verbal communication skills
• Client focused and display a proactive approach to solving problems
• Ability to work under pressure
• Ability to coach, mentor and provide guidance to team members
• Good understanding of project management principles
• Be proficient in the implementation, configuration of the products in the security GTM.

Academic Qualifications

• Advanced diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
• Certified in the following technologies
• Security +
• Higher certifications in the flowing key vendors…
• ZScaler cloud proxy certification
• Checkpoint CCNP
• Pulse secure certifications

Advantageous Certifications:

• Up to date and relevant ITIL certification
• Industry certifications (CISM, CISSP etc.)
• Cisco Certified Internetwork Expert - Routing and Switching (CCIE)
• Cisco Certified Network Professional - Wireless (CCNP)
• Cisco Certified Internetwork Expert - Security (CCIE-S)
• Fortinet NSE 4 and above
• Required Experience:
• Solid years of work experience
• Solid experience required in in Engineering function within a medium to large ICT organisation
• Solid experience of Managed Services
• Excellent working knowledge of ITIL processes
• Excellent experience working with vendors and/or 3rd parties

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Requirements

• Works in a team environment to create and maintain a wide variety of dynamic, large-scale web applications
• Manages the software design, business logic, application architecture, integration and testing of client-side software applications.
• Trains customers and employees in the use of applications and information systems.
• Verifies that application programming interfaces (APIs) are used appropriately.
• Executes the development process by performing quality assurance activities.
• Collaborates with other software development teams on development tasks.
• Experience programming in C#, .Net

Qualifications

• A minimum of 6 years of experience in a software development environment
• Familiarity with the .NET Framework and C# language.
• Bachelor’s degree or diploma in Computer Science, Software Engineering, or related field required
• 6 years of experience in .NET programming and database development with a strong background in C#, ASP.NET, SQL Server, MVC, Web API, and/or SharePoint.

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Requirements

• Assist with the development of C# and.NET applications as well as backend database systems, web services, and various other functionalities
• Develop a team consisting of software engineers to manage complexity and deliver the best possible solutions.
• Participate in code reviews and unit testing to ensure high-quality code standards.
• Work within the framework of the agile methodology.
• Apply advanced techniques and skills to properly debug production issues.
• Works as part of a team..

Qualifications

• Bachelor’s degree in Computer Science or a related field required
• Five years of experience in software development with a strong background in C# and/or ASP.NET programming required.
• Experience with web application development and deployment.

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Requirements

1. Provide functional guidance to the team(s), a development methodology that allows a team to self-organize and deliver change quickly.
2. Coach the teams to: Ensure the effective use/application of Agile practices
3. Self-Facilitate sprint planning, retrospective, and sprint demos
4. Align to the Client Recipe, Responsible for facilitating/coaching scaled Agile ceremonies
5. Coaching of team Agile ceremonies (Daily stand-up; team demo; team retrospective; team planning; team sprint and iteration review)
6. Participate in PI Planning, Participate in Scrum-of-Scrums, Participate in Large Scale Retrospective, Participate in Large Scale Delivery Demos, and Actively engage several teams to support large-scale planning
7. Provide guidance to ensure the effective use/application of Agile practices and tools
8. Responsible for coaching the configuration, integration, reporting (metrics), and adoption of relevant configuration tools (i.e. JIRA; Confluence) within teams
9. Responsible for coaching teams to continuously review and gain performance, delivery, and governance-related insights from the teams' performance metrics
10. Promote transparency from team to portfolio, Update the organization on the teams’ progress and escalate issues that cannot be resolved by the team
11. Work with the team to become self-sufficient in their agile practices, mature enough to not need full-time support from a Scrum Master
12. Assist and coach teams to ensure they understand the importance of delivering to agreed timelines (end of development iteration)
13. Assist and coach the teams on the importance of removing organizational impediments impacting delivery Provide assistance to the programs and teams to ensure refinement of work from portfolio to team
14. Coach the team on the importance of removing obstacles that are impeding progress
15. Facilitate cross-team coordination throughout program increment
16. Provide facilitation support to the Product Owner with regards to the process of program\team backlog refinement and prioritize the product backlog
17. Provide support to the Team Leads with regards to the basic agile practices across multiple teams in a program. Provide support to the mature agile teams on an ad hoc basis
18. Drive continuous improvement during the delivery process and in the team’s Agile maturity. Responsible for continuous improvement of current processes. Responsible for the continuous assessment of the team’s level of Agile maturity
19. Coach and guide teams to increase their Agile maturity on a journey to become an autonomous team

Qualifications

1. A relevant Scrum Master certification (CSM, PSM I, CSP)
2. Grade 12
3. Experience being a Scrum Master for at least 5 years across multiple teams and industries/organizations.
4. Proven experience in the application of one or more of the following:
5. Agile values and principles
6. Scrum principles, practices, and theory
7. Kanban principles, practices, and theory
8. Agile techniques (i.e. User Stories; Continuous Integration; Continuous Testing; PairProgramming;
9. Testing)Configuration tools (i.e. JIRA, Confluence, etc.)
10. Scaled Agile Methodology

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Roles and Responsibilities

Client relationship building; Account strategy planning; Team co-ordination and cooperation; Client presentations; Sales cycle management; Business Development, Proposal creation; Sales pipeline development; Sales Forecasting; Opportunity cycle management; Contract Renewals; Vendor and partner engagement; Market feedback/intelligence

Requirements Prerequisite

• Sales experience (3-5+ Years)
• AWS Cloud Practitioner Certification or Azure Cloud Fundamentals

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Requirements

• Work on various projects based on client requirements and as per the products knowledge
• Develop software application with respect to the applicable specification and standards.
• Perform hands-on coding or modification to existing codes.
• Assist in designing and implementing new technologies, add-ons and tools for coding.
• Maintain software development tools
  Performs technical testing for new features and enhancements to existing applications
• Creates new applications using AngularJS/Angular, ASP.NET Web API/C#, Node.js, Node.js Module Development, HTML5, CSS3, JSX.
• Translates business requirements into the appropriate design, build and test process.

Qualifications

• Bachelor’s degree in Computer Science or related field required
• 3+ years of experience developing software applications with a strong focus on client centric design and development, including a strong background in Java, .NET and/or C#.
• Bachelor’s degree in Computer Science, Engineering or a related field required
• At least two years of experience in software development and computer programming.

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Requirements

1. Demonstrates problem analysis techniques and is creative and innovative when handling workstation problems.
2. Gathers relevant information from the customer, other users, documentation, and communications systems.
3. Coordinates with peers and additional resources for incident analysis, resolution, and management.
4. Provides direct client support to resolve computer issues.

Qualifications

1. Three years of experience in an Avaya environment preferred.
2. Avaya certification is a plus.
3. Bachelor’s degree in Computer Science, Information Technology or related field required
4. 3+ years of experience in software development and/or IT architecture.

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Requirements

• Continuously monitors and analyzes end-to-end Azure infrastructure performance
• Performs hands-on work with emerging technologies, configuring, testing, tuning, and troubleshooting infrastructure components.
• Conducts data analysis to identify improvements in the health of the infrastructure, monitor application performance, and troubleshoot production issues.
• Perform hands-on work with emerging technologies, configuring, testing, tuning, and Assist in researching, identifying, and implementing new cloud technologies, trends, best practices, and tools
• Ensure that applications are running smoothly, to include ensuring system resources are available.
• Perform duties associated with job related functions under close supervision of manager.
• Infrastructure as Code (IaC) experience - scripting and automation via AZ CLI/PowerShell, Bash, Bicep, JSON templates, …
• Interest for Microsoft technologies, Azure cloud and will to constantly grow, learn and enhancing the skills in this area
•  Customer Obsession: Passion for customers and focus on delivering the right customer experience.
• Experience of administering and operating medium/large enterprise infrastructure and services in public cloud environments, including configuring backup, monitoring, patching and security of cloud resources
• Experience with Microsoft Azure cloud (knowledge of cloud resource deployment principles or usage of specific cloud technologies)
• Technical skill breadth
• Network
• Windows Server
• VMWare
• SQL Server
• Security
• Cloud Technology (Azure)
• Compute
• Storage
• Network

Qualifications

• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: Azure Developer Associate
• Microsoft Certified: Azure Network Engineer Associate
• Microsoft Certified: Azure Security Engineer Associate
• Experience: 4+ years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving highly complex issues/situations and driving technical resolution across cross-functional organizations More than 2 years hands-on experience with Azure Cloud Infrastructure deployment

Nice to have

• Project management experience
• Microsoft Certified: Azure Solutions Architect Expert
• BSc./MSc IT related degree
• Experience with Service Now
•  Experience with Prisma Cloud
• Experience with Helm